I truly appreciate when businesses graciously acknowledge mistakes. My first experience here was…read morenot ideal. Their acknowledgement and effort to make it better allowed me to trust that they would. My second visit my nails look perfect. It's been about ten days and they're holding up beautifully, as they should. The shape is great from all angles. I'm really impressed. My cuticles were a mess when I came in and they've been given new life. It was a painless process as well! We don't always get it right but it's how you make an effort to fix it that makes the difference. I'll be happy to visit this salon again. Thank you

Six months later - STILL a regular 2 to 3 week pedi customer! I do the yellow pedi now, never had…read morea bad experience other than trying NOT to fall asleep and embarass myself LOL. Always prompt greeting and seating, excellent experience - hasn't crossed my mind to go anywhere else it's always such a great experience every time even though I don't get the same person, which says a lot, I think. This one is a SOLID choice. #2025BIGBACKLOCKEDIN

Tu is an amazing nail artist and Tracy is so sweet! They both did an amazing job on my nails, I…read morelove this place!

I gave Luxe Nails several chances after starting there in August, but unfortunately this last…read moreexperience was the final straw. I've never been to a nail salon that cuts so many corners when it comes to dip powder services. Proper dip application requires removing the old dip each visit, yet I was repeatedly told that if I chose a dark color, I would need a completely new set the next time. That simply doesn't align with standard dip nail practices. I was also surprised to be charged extra just to trim my nails -- something many salons include as part of basic service. Over time, the focus here seemed to be more about speed than quality. What truly ended it for me was my most recent visit. The technician did a very poor job on my nails, and instead of correcting the dip properly, the manager placed shellac polish on top of the dip powder as a quick fix. The polish began peeling the very same day. I walked out extremely disappointed and will not return. Luxe Nails -- quality, integrity, and professionalism matter far more than speed or cutting corners. Customers deserve better. Tu really disappointed me and management doesn't take concerns seriously.

I very sited with a friend and had a Mani Pedi & my friend had the same. The nail salon was clean…read morein order. I found the prices to be consistent with the local market. They do not offer alcohol beverages like most other businesses. The thing I don't like is having my nails and feet done at the same time. In spite of that ai fell asleep several times during my pedicure. I recommend this business. GN3

I decided to come here because I had just got my nails done at my nail tech house. This is a nice…read moresmall salon. I do think they are a bit pricey and they rush a lot while doing your feet. I spent money on the deluxe and she was done in about 30 minutes to me. That's just a regular pedicure. However, my toes came out cute!

The lady did a good job on my manicure and pedicure. She was very nice. She did a good job on my…read moreeyebrows as well . The eyelash tech was unfriendly and rude . She needs customer service skills.

It's really dirty in there I literally got up and left no towel everything is dusty. I was getting…read morea refill and the lady just started no clean tool for my nails

Service was great, the place is very clean. . Ivy does a very detail job and she listens.read more

This place is very clean and well maintained. Overall, I really enjoyed the service I received from…read morethe lady who took care of me. She was very nice, outgoing, and attentive. She made sure I was comfortable throughout my pedicure and even asked if I wanted another drink, which I really appreciated. However, I do think the front desk/customer service could use some improvement. There were two ladies at the front when I arrived. One of them was very professional while the other one seemed much more unsure and confused about some of the salon's pricing and procedures. I wouldn't say she was rude, but she didn't seem completely sure how to answer some of my questions or what she was supposed to do in certain situations. For example, I asked how much the paraffin treatment was, and neither of them seemed to know the price at first. After some hesitation, I was told $10, which left me a little confused about whether that was the normal price or something they decided at the moment. I was also asked to choose which pedicure I wanted immediately at the front desk. At most nail salons I've visited, I'm usually seated first, given a menu, and allowed some time to look through the different options while getting settled. Here, I felt a little rushed to decide what I wanted before I had even sat down. It almost felt like they wanted me to decide immediately just to get it out of the way. There was also some confusion with the complimentary drinks. The lady doing my pedicure asked if I wanted another drink, so later I rang the service button and requested another iced coffee. The receptionist with light brown hair came over and seemed unsure about the drink policy. She spoke with the other employees before eventually bringing me another one and explained that next time they only provide one complimentary drink. That was completely fine with me because it was my first time there and I simply didn't know their policy. However, the second iced coffee had noticeably less in it than the first one and was extremely bitter, like it wasn't made the same way or wasn't made correctly. I appreciated that she still brought me another one, but I do think the staff should be consistent with how the drinks are prepared, especially if they're part of the experience the salon offers. There was also some confusion at checkout. The lady who provided my service told me I would receive 20% off my pedicure, but when I got to the front desk, I was told I was only getting $11 off. Again, this made me feel like there was some miscommunication between the employees regarding the salon's prices and promotions. Overall, I really loved my experience with the lady who actually provided my service. She made me feel welcomed, comfortable, and taken care of, and I would definitely give her great feedback individually. My main concern was the front desk experience. I think the salon would benefit from making sure everyone working reception is properly trained and knows the prices, promotions, drink policies, and how to guide customers through the experience. The salon itself is beautiful, clean, and relaxing, and my actual pedicure experience was great. I just think improving the front desk/customer service experience would make a big difference because customers should feel welcomed and relaxed from the moment they walk through the door rather than rushed or confused about the salon's policies. Basic is $35 I believe and shellac is $20!

So, I've tried on multiple days calling to see if they have availability to wax. No answer. I've…read morethen driven up there to ask and was told no the next day would be better. Well, I drove up there today after calling multiple times and was told no again. Not today. I asked if they changed their phone number and they said "no why was that you that was just calling? Sorry." And then laughs. What do you even mean? You're telling me the phone was ringing at your business and you chose to not answer it - then you laugh at the same customer who was calling who actually showed up at your door? No. Absolutely not. Makes no business sense.

I love this salon! Black owned and employees are super friendly!!! Great pedicure !!…read more Kamita and tori know there knowledge!!!

Update: They didn't honor the 5% discount after posting a yelp review…read more.. I have been coming here for years and will continue coming back! Love the Premier pedicure and am always happy with my nails.

Great service and always very hospitable! Receptionist Jennie took really good care of me!read more

The lady was extremely Lazy and barely scrubbed my feet. I paid $49 and I feel like I'll need…read moreanother pedi in two weeks. This was the worst pedi I've ever had. Also she reused the toe separators and also she put them back after they were used on me and when I asked she denied it.

I went to have my eyebrows waxed and tinted. I was told it would last at least 3 weeks for 40$!…read moreThey didn't even last to the third day.. first they were bleeding outside of the natural shape so I cleaned up the edges but the following two days after , I was very extremely disappointed. I wanted to try to do my lashes but I'm terrified to try at this location after my eyebrows..