If I could leave zero stars I would. I had Lumber Liquidators install new laminate flooring in my house when I had just purchased it and renovated it about nine years ago. It was by far the worst decision I have ever made with contractors. After one year in, the boards started to separate, it got so bad with them I started to prepare to sue them because lack of response. They finally came out and put a stop gap in my hallway because the flooring was installed incorrectly, by a subcontractor that they supplied. It was all BS. The floor is still separating, the stop gap never worked. I would run far away from this company, I definitely don't recommend AT ALL !!! read more

Large selection and very nice and professional. The employees are kind and helped me choosing the right hardwood flooring for our living room. read more

Can't say enough about these guys except awesome. They kept their word on everything. Two times our flooring went on sale after our purchase and two times they credited my account the difference. If you want awesome service this is the place! read more

Recently purchased flooring from Lumber Liquidators. The staff was friendly and very helpful throughout the entire purchase. Jorge was helpful getting what we needed to get the job done. The price was was great and all material was readily available. I would definitely use them again! Thanks, Jonathan read more

Just had a great experience with L & L Flooring...my salesman Nguyen Thompson is very professional in his job...I highly recommend him... We have purchased alot of flooring from here...love the product... Bret read more

was on the Internet and seen a price for three-quarter inch Unfinished red oak flooring from panel town and floors in Columbus, Ohio. It was number two grade. it was 700 ft.² of flooring plus shipping came to $1400. I called Jesse at lumber liquidators and Henderson Nevada and told him about the deal and he said they match any competitors price for the same grade flooring at lumber liquidators it was $1600 and I had to go pick it up at the store. Jesse asked for the receipt from panel town and floors in Columbus Ohio, I gave him the quote and he said he would get back with me when corporate lets him know. On the door, when walking in lumber liquidators, they advertise, we match any price from A competitor on the same product. I purchased the wood at lumber liquidators, but they never matched their competitors price and never got back with me. It's been over a week now and no callback Jay Connor Las Vegas Nevada read more

Flooring was laid by a contractor 10/2020. After the second week, planks started lifting and separating. I've been back and forth with corporate. I sent them photos and extra planks 1/23/21. I've emailed and called customer care supervisor several times and left messages. No response from them. It's now, 3/9/21 & I've yet to hear from them. I DO NOT RECOMMEND THEM AT ALL. No one is answering at LL's phone number 1 (800) 476-0007. They recording says they're with a customer, stay on hold or leave a message. I've called several times and all I get is the recording. This is from their Dream Home Collection.... it's more like a Nightmare!!! read more

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FULL DISCLOSURE: I did not end up using Lumber Liquidators to re-do my floors but I wanted to give a review based on the customer service and quote I did receive. Walking in, the selection seemed small but I was able to find something that I wanted in the sale section. The sales person very easily found out for me if there was enough material there to even think about a quote. All very professional and helpful. The only thing I didn't like was that in order to get product from other Lumber Liquidator stores, they had to charge me the shipping costs. The quote ($25 up front charge which gets reimbursed if you go ahead with the project) was quick and efficient. The only problem was we asked for two quotes, one for just the stairs and one for the stairs plus the upstairs common areas and even though he said it was fine, we were only given one. When we came back into the store to review the quote, we were told that we couldn't have two. I don't know if this was policy or the sales clerk (she was not the one I worked with the first time. Actually when I was in the fist time she was arguing with a customer on the phone and the second time she answered the phone and argued with another customer WHILE SHE WAS TALKING TO ME and proceeded to talk bad about said customer to me afterwards). They've also called back a few times to check up on us (the quote lasts a month) which I appreciate. Overall, I would recommend coming in and getting a quote. The right clerk will absolutely guide you in the right direction. read more

While the staff was nice, it was a huge red flag that they wanted ALL the funds right away before I could schedule the project. This included the full labor costs. I was verbally informed that my project would be done within about 2 weeks but after I paid in FULL, that's when I learned that my project would start over a month later. I had another house done a few months prior to using them and another company (Floor and Decor) had me make a down payment and then pay in full after a walk through which I paid them immediately at the final invoice. Next time, I will stick with Floor and Decor bc after reviewing NV contractors laws, I should have never agreed to this. I understand that contractors get screwed so a down payment makes sense but demanding full payment before the project starts is a red flag and I should have pulled back when they asked for that full amount. read more

As far as flooring goes they always come in clutch having floating floor options, unfortunately ALL the employees I've ever dealt with at both the Henderson location and the north Rancho locations are always super rude and have very little respect for installer companies I guess. They always seem to be cool and friendly to customers in the store as I'm waiting hours for pickup of my materials. So I'm very upset that I alway get treated like crap and I bring plenty of customers here. I think I'll start taking my business elsewhere!!!!!!! read more

Best place to buy your flooring! Nathan and his team are so attentive every time I come in. I love the variety of options that are available. Bamboo, vinyl plank, laminate, and more. Plan ahead since some items you need to order. Also, you may have to call a couple of times since their phone system is wonky. They're worth it. read more

I didn't want to leave any stars but yelp wouldn't allow this! I have never posted anything like this but I must do it! 1 year ago, I purchased a townhome in Henderson, NV. The former owners had Lumber Liquidators put in new flooring when they rehabbed it. I stopped by the store to speak with them about quality, which is absolutely awful. Because I was not the person who purchased flooring they took no responsibility & literally said any warranty was null & void. The flooring is a black vinyl made to look like wood. Not only is it impossible to clean but it is full of dents wherever any furniture might have been or not have. This flooring obviously very soft. Most people do not live in an empty space & do have beds, tables, chairs & sofas. Now I know why there was very little furniture in the place when the agent showed it to me. I think it was replaced to sell the unit! I will have to have this replaced & want to warn you that there are other flooring stores to buy from! This is actually disgusting. Sections can't even be repaired because the planks are all linked together! Below are a few photos to show some of the dents. read more

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Just stopped in to look at flooring and I have to say Joshua Lai is amazing! He wA incredibly knowledgeable on all the different types of flooring and answered all our questions. Definitely recommend this place! read more

Sold us flooring that had damaged items in many of the boxes. Company said it was discontinued so any boxes they would replace I had to pay shipping for. What??? They sell me damaged goods, they should replace it without charging me extra. The worst company. read more

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They were helpful and knowledgeable. We got Great quality flooring for such a good deal! Financing also available.

Josh and Nathan were so helpful, they really took the time to help my indecisiveness and really weigh out the pros and cons for me. Would highly recommend. Great customer service!!! read more

Was forced to buy again due to a lawsuit settlement card which had to be spent at Lumber Liquidators. I found the personnel there to be short to the point of rude. Both had New York accents. lumber liquidators sells seconds on flooring that will give you nothing but trouble. Take it from someone that knows. When you do have trouble expect to be brushed off and ignored. read more

It was a no-brainer going with Lumber Liquidators! After searching store after store and being met with terrible customer service, we decided to try out Lumber Liquidators. Why did we not go here sooner??? We were immediately greeted upon entering and given wonderful service! These guys know what they are talking about and don't try to sway you away from your original goal. They are knowledgeable, kind, and SO EASY to work with. I recommend them highly!! If you are considering flooring, you should absolutely check this place out. From service to selection to pricing, these guys have it figured out. read more

I love my floors. I was recommended by the gentleman who was doing my floors. So I just went to check out the showroom in Henderson on Stephanie. The salesman (Andy) was very knowledgeable and helpful. I fell in love with a flooring and made my purchase right then and there. Twenty minutes later I had everything I needed and was on my way. When I went to pick up the boxes of flooring some boxes and boards inside were damaged... they gave me extra boxes. No worries! I can't tell you enough how amazing Andy and Jessie were and the rest of their staff. And the whole process was quick and easy.. my floors are beautiful! Thank you guys! If I need flooring again I'll b back to see you! read more

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We have been planning on changing our flooring for over 3 years, we just couldn't find a wood, wood seller, or installer that we loved and trusted. Then one day about 3 months ago we wandered into this Lumber Liquidator at 27 Stephanie St in Henderson and fell in love with The Bella Wood Brazilian Cherry Pre Finished Engineered Hardwood. The fact that it went on sale for $1.00 less per square foot made us really think about it as we were having about 2000 sq. ft. of hardwood installed, and the savings really came in handy. Do the research and look up Bella Wood and you will see that it is the best engineered hardwood available with the thickest wear layer around. The wear layer on this Bella Wood is so thick, it allows you to sand it down a few times and refinish it a different shade years later if you so desire. We entered the store and spoke with Nathan, a very informed salesperson, who has installed flooring for years and he was extremely helpful. Christie, the store manager was extremely easy to work with and made the whole process smooth and stress free. Christie suggested one of the Install Companies they work with and we took her advice and used Silverstate Flooring and they did an outstanding job doing the demo of old hardwood flooring and installation of our new hardwood. We do not have a transition anywhere in our whole home. Our home looks terrific and we are so glad we decided to go with L/L, AND YOU WILL BE ALSO!!! read more

I had visited many other flooring companies, which I never felt comfortable in those big warehouse atmospheres, going to lumber liquidators was like a breath of fresh air they listen to my questions answered my questions and seemed to have a great knowledge of the product. Everyone there that I dealt with was just wonderful and the floor came out beautiful. Thank you thank you thank you lumber liquidators. read more

What an amazing experience we had, it's funny how things are working out right now we're in the middle of a pandemic and we literally were in the desperate need of a flooring cause way before all this happened we remodeled our second floor. Long story short we call at the store Lily answer a couple of questions so we head to the store, of course they're close but she tried her best to explain everything through the phone and glass to glass kinda as a drive through she help us find out floor and just let me tell you she does everything for your I mean even driving those little cars I think the name is a reach truck lol anyways she was amazing. Highly recommended thanks Lily !!! read more

Thompson and the guys at LL set me up with a very affordable floor that worked with my budget but still looked fantastic in my house. Order/ pickup process was streamlined and hassle free read more

LL Flooring - Flooring Near Me - Henderson, Nevada

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Got the Spring Flooring Sale flyer today and went there at 2.45pm on 2/26/2017 to check out some flooring for a store remodel that is coming up. When I got salesman asked me what I will be using the flooring for and I made the mistake of telling him it was for a store remodel of a store that I recently purchased. From here on out I got the 50 questions about the store (none of them flooring related), culminating in "how much did you pay?" My interjection that I was here to look at flooring got me several "1/2 million?" Since there was no way of actual discuss flooring I told him I would go somewhere else, to which he replied "I like to discuss business!". No offense but if I was looking for input I would probably not look for a kid manning a flooring store. The attractive sales flyer got me in the store, but this unprofessional sales guy makes sure I will not buy from these guys. read more

Great prices,excellent service, very knowledgable sales associates. Was on the fence between tile and laminate hardwood. But they made the decision easy. read more

LL Flooring - Flooring Near Me - Henderson, Nevada

We were very pleased with our flooring purchase, and the entire process. When my husband and I visited the store, the sales person was very friendly and knowledgeable. We had the flooring installed using their recommended provider, Dream Design, LLC., and their team also was excellent. We love our new floors! read more

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Run, don't walk away from this company. If you are even thinking about doing business with them, DO NOT. They do not stand by their promises or their work. We agreed to have them do the floors in our house as long as they could do them before we moved in. ONce we moved in we noticed gaps between the floors and the baseboards, glue coming out of the stairs and just overall shoddy work. We work from home so we needed the work done BEFORE not after we moved. They offered to turn our house into a construction zone again or offered us $500. Neither was clearly satisfactory for a $12000 floor job. Go with someone more reputable. I won't be using them again. read more

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We just bought our townhome, and wanted the carpet gone!! We had a wonderful experience with LL GB looting, and SW contractors were efficient and professional! Highly recommend read more

Great customer service ! Thompson and the tram ROCK ! I swear i want everywhere and this place had the lowest price read more

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I went to lumber liquidators to get a new flooring for my home. James, the salesman, was extremely helpful in helping me pick out a new floor. He also recommended the installer. I am extremely happy with my new flooring in the living room and master bedroom. I highly recommend this store. read more

LL Flooring - Flooring Near Me - Henderson, Nevada

I have to say I had an ongoing issue that spiral out of control and being a huge reviewer I had given them a star but I did not share with my millions of social followers Steve did the right thing took care of my issue 100% and I applaud them for doing what is right I also have a business and I know the importance of taking care of customers way to go LL read more

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I'm not sure how to rate this place. They certainly have a nice selection. Their prices seemed pretty good on their flooring but when it came to extra stuff (which I chose not to go with) they seemed over priced. They also didn't call me when my orders came in, it look a long time for my 2 smaller additional orders to come in (over 10 days) I may not know much about flooring and installation and stuff but the few questions I asked them it seemed like they were totally bogus answers. But all in all I think they had a great selection of flooring and I would consider going back again. read more

Worst service ever. Don't order from Lumber Liquidators. They tell you 7 to 10 days for delivery but it takes close to 21 days. Even though their warehouse is in Pomona, Ca. Every person gives you a different story and corporate is no better. Worst experience ever. read more

Very happy with the service these guys at this store, specially Jaykup and Steven who helped me throughout our flooring install. I was hesitant on how the flooring was going to look throughout the house but I trusted Jaykup that it was going to be fabulous! And it is!!! Thank you guys for the phenomenal service and keep up the excellent work you guys are doing! Steven also helped with the left over unused items I had to return... Even though it was passed the 30 days, he was able to come through with the credit! Thanks so much Guys!!! read more

LL Flooring - Flooring Near Me - Henderson, Nevada

Steve and George at Lumber Liquidators were so great!! So helpful!! Very knowledgable helped us pick the right flooring for us with soooooo many options... We will only buy flooring from them Angela read more

They gave excellent service, we're very knowledgeable of all the products they provide and prices r comparable or better then other stores. After I was done installing the flooring my wife decided to drag wooden box across the floor from the living room to the back bedroom and the floor was very durable. read more

We are beyond impressed with the flooring we just had installed! Not only do we love the product, but the crew from Dream Design was phenomenal and completed the entire job in a mere 5 days! A+ from this retired teacher! read more

I am in love with my new floor and Steven and Jesse helped make it all happen! After much indecision, because there were many great flooring options, I choose the DH Pewter Oak and know I made the best decision! My husband and I had no problems installing the new laminate and the guys at the Henderson store were always available to address our questions. The prices couldn't be beat either! Thanks for such a great experience! read more

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After a few visits I finally decided on the right tiles for my kitchen and was finally ready to make my purchase. The staff was friendly, courteous, and covered all the bases. The product came in on time and I am very happy with the my purchase. read more

I came in to match flooring in a house I just purchased. The person working the floor assisted me in finding something that would work and brought me samples that I needed to "check out" at the register. The person there started to collect personal information and when I refused to give my phone number, I was told I could not have the samples. In these days of rampant identity theft I simply cannot fathom the rationale for collecting the information. I bought my 1000 sq ft of flooring elsewhere. read more