I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to…read moretransmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication.

Honesty Is Hard to Find--Which Makes It Worth Recognizing…read more I retired to Henderson, Nevada, in 2010. I love the weather, the active lifestyle in my 55+ community, and the fact that Las Vegas is only about 30 minutes away, offering countless restaurants, entertainment, and services. Unfortunately, living here has also taught me another lesson: the old saying "Buyer Beware" is more relevant than ever. Over the years, I have found that many businesses--whether in medical care, auto repair, legal services, home repair, or other industries--either overcharge for their services or fail to deliver what they promise. As consumers, we often have little choice but to trust the professionals we hire, making honesty and integrity more important than ever. To me, a truly exceptional business is one that takes the time to explain what is needed, treats customers with respect, performs quality work, and charges a fair price. In other words, it follows the Golden Rule: Treat others as you would want to be treated. Imagine how much better our communities would be if every business operated that way. While companies like this seem increasingly rare, I was fortunate enough to find one recently. I took my 2022 vehicle--with only 22,000 miles--to an auto repair shop that had serviced it several times before. I requested nothing more than a routine oil change. About an hour after leaving the car, I received a phone call informing me that they had discovered major front-end damage. I was told the vehicle was unsafe to drive and that the repairs would cost between $1,800 and $1,900. The diagnosis didn't make sense. My car had never shown any symptoms of front-end problems, so I decided to seek a second opinion. I brought the vehicle to Sonny's Auto Repair at 1000 Stephanie Place, Henderson, NV 89014. From the moment I called, I noticed a difference. The receptionist greeted me warmly, listened carefully to my concerns, and assured me they would be happy to inspect the vehicle. After spending 30 years in customer service, I know how much first impressions matter, and this one was outstanding. I dropped off the car and was told there would be an $85 inspection fee. Later that day, I returned expecting to hear the worst. Instead, I received some of the best news I could have hoped for. The technician--and even the owner, Chris--carefully inspected the vehicle and found none of the damage described by the first repair shop. In fact, the only problem they discovered was that the oil filter installed during the previous oil change had been improperly fitted and was leaking oil. They corrected the problem immediately. Then came the biggest surprise of all. When I asked what I owed, I was told there would be no charge. Chris explained that the repair required very little time and that he could tell how distressed I had been over the prospect of an unnecessary and expensive repair. Think about that for a moment. How often do you encounter a business that could have charged you for an inspection, recommended unnecessary repairs, or simply taken advantage of the situation--but instead chose honesty, integrity, and compassion? Those qualities deserve to be recognized. Because of this experience, Sonny's Auto Repair has earned my trust and my future business. More importantly, they restored a little of my faith that ethical businesses still exist. In today's world, honesty and integrity are qualities worth celebrating. If more businesses--and perhaps even more institutions--followed the example set by Sonny's Auto Repair, our communities would be stronger, trust would be easier to earn, and life would be better for everyone.

I was like you recently, looking on Yelp for a decent, honest mechanic to work on my car. I needed…read morea brake job, and a dealer would charge retail prices, and the corporate bosses at a chain shop would pressure the shop manager to nickel and dime the customer into purchasing additional repairs that they probably didn't need to boost sales. Independent shops are usually reliable as they live and die by their reputation, but often times they can be hit and miss. I can only speak from my experience but I can report to you that Dave's Auto Repair is the real deal. The shop is owned and run by Armando and his family (Armando bought it from Tim, the former owner, and Dave used to run the shop). Armando knows cars, and more importantly, he knows how to treat people right. His prices were competitive or better than other quotes I got, and he didn't try to upsell me on unneccesary repairs. He did give me a heads up on a few things to keep an eye on, which I appreciated, and he even threw in a few freebies which was unexpected and much appreciated. What's also nice is that most independent shops are only open M-F but Dave's is also open on Saturdays, which makes it convenient for those with work/school during the week. I'm very happy with my experience at Dave's and it gives me piece of mind knowing that I have a great mechanic I can take my car(s) to from now on.

Armando and his crew are the BEST!! He is very personable and honest and has a lot of integrity and…read morepride in his work!! We found him on Yelp 2 years ago and gave it a go...Never Going to Anyone Else!! When we went in with Grandmas car he fixed the part and then told us to come back in the next couple of days to make sure it was not leaking. You can tell he cares. He is a good person, reliable and reasonable priced. What else do you need in a mechanic with an auto body shop. I highly recommend you try him out. His place is exactly what you would expect from a hard worker and honesty. You don't need frilly place when you working hard.

Every time I come to this place it is the most comfortable experience. And as a woman taking their…read morecar to the shop, that is so hard to come by. For years, I've always had salesmen trying to upsell me on services I don't need and pack on hidden fees. They treat you just like you're family here. I've been dealing with a car rattle for weeks and when I walked in, they had me in and out within a half an hour. I would pick them over a car dealership (or any other mechanic) any day of the week. Good, honest work, fair prices, and kind faces. This is the type of mechanic shop the world needs more of. Thank you guys so much for always keeping me on the road.

We bought an older car for my partner's grandson. It was to be his first car, at age 28. We are out…read moreof state from him so finding and buying the car was less than ideal. We thought we'd picked up a dependable car, a 2013 Nissan Altima. We found out afterwards it needed quite a bit of work, including a catalytic converter. We called one shop in Las Vegas and were given a ridiculous quote for the converter. Passion Auto was our next choice and the quotes for the various services were spot on with what my research showed they should be. They also identified an issue the first shop missed, a shredded serpentine belt. Passion Auto was very understanding of our situation and did good work at a fair price. I highly recommend them.

I found this place when I needed a smog test and I started going for oil changes. I found them to…read morebe very honest and up front with any issues I might have had and they do not hassle you if you decide not to do the repairs there. My car is still under warranty and I let them know that. I have never had a problem with them at all.

Every time we go for smog checks, front counter service has always been terrible. We have 4…read morevehicles and only go to get smog because of the convenient location. Today, service was just as expected - awful. False overhead advertisement $9.99, without advising, rung up at $19.99. When said I thought it was $9.99 as advertised on the overhead, was told front outside window sticker displayed $19.99. If that was the case, shouldn't the overhead sign also reflect that pricing? Used my credit card, and was told AFTER being charged that there is a $5.00 processing fee. If I would've been advised, again prior to finalizing the transaction, I would've paid cash. Additionally smogged another car - I have a 2023 truck. They smogged my truck and again, AFTER THE SERVICE, was told that the first 3 years vehicles don't need smog. I would've appreciated that context before the service (that I have to pay) - or just don't say anything at all. Lastly, as I am waiting in the waiting room, a polite man asked what type of oil they use, employee responded rudely, as the customer leaves - employee comments (in front of other customers) "these people want cheap prices and expensive product". A huge assumption on a simple question that was kindly asked. Customer service lacks, I'm sure mechanical services are good but I can't comment on that part of the business.

They were right on time. Did the services requested had a small issue but was resolved quickly…read more It is never nice to have a RV issue when traveling but they solved the problem. Thank you Dalton

My trailer wheel hub had to be replaced. Shane and his team came straight to my house and replaced…read moreit within a day . I will definitely be using Auto Medic Mobile mechanics again! Thanks again to Shane and his team ! Great job guys!

Hi, I like to say first of all the front desk girl is just amazing as the back guys! She got me in…read morewith no problem and was very sweet. Second of all Chuck the mechanic that took care of my car a few months ago (my air conditioner ) so sweet and understanding and really cared about me not wanting to leave my car etc.... but did what he could to get my car fixed ASAP. Ireally appreciate people like that and how they truly care about their clients! I felt it wasn't about money but pure genuine care o getting me back on the road. Honesty is the next thing I felt from this auto store. I'm single and I always feel I'm going to be ripped off until I met Chuck and the staff and was straight forward no bullshit!!! Good guy Chuck and girl at front desk. Very honest place Thank you both, Sincerely , Jamie

Definitely recommend this shop. I trust them with my car. I've taken it here twice and both times…read moremy cars been fixed with no issues and they don't try to add on other things that are "broken" like some shops.

Used a coupon for an oil change and the service was above and beyond my expectations! The service…read morewas great and the staff was friendly! Looking forward to seeing you again!

I came in for an oil change and the staff was kind and friendly. Took my vehicle in right away…read more Service was quick and efficient. Pricing was very reasonable

great guys they get the job done right. always a pleasure to do business with them. they will send…read morepics and let me know whats wrong with my car and inspect it good to let me know the if there is any problems with it.

I called a few shops around town and no one wanted to work on an old clapped out 38 year old…read moreJapanese car. But not these guys, these guys said send it right over. I've brought my 1988 Nissan 300Zx here twice now to get some maintenance to keep this old Z alive and running, and I'll likely be bringing it back a few more times until she's fully dialed. The pricing was on average on what you'd expect to pay at any shop (if they are willing to work on your car) over all great value, great customer service. I'd recommend them especially if you have gotten the runaround at other shops about your car being to old or uncommon to work on.