The Administrative/office staff at Waldheim are extra-ordinary. With the help of Jake at the front…read moredesk, and Gianna to assist me in navigating the difficult task of an appropriate grave memorial I was able to turn this difficult time into a peaceful time. I would give Waldheim a 5 star review, but frankly, the neglected conditions of the cemetery are disturbing. I am saddened by the conditions I view when I visit. But, once again, this is in no means a reflection of the help and caring I received during this sad time. Christina

Poorly kept cemetery. My mothers grave is in a "general care" area and still I receive bills to…read morepay for grave care. Other family graves around my mothers that paid for "endowed care" are kept the same as my mothers. And, that's not saying much! Not very happy with my mothers final resting place.

Choosing a headstone for a loved one is never an easy experience, especially when they are still…read morepresent and sharing their final requests. Lisa made the entire process much more comforting and manageable. She treated my aunt's wishes with kindness and respect, making sure every detail reflected exactly what she wanted. Lisa was extremely patient and took the time to answer all of our questions without ever making us feel rushed. The website was also very user-friendly and allowed us to easily navigate through the different options to create what we envisioned. Lisa had such attention to detail and was very timely and efficient throughout the ordering process. Being able to preview the design gave us peace of mind in making our finial decision. The final stone turned out beautifully and looked exactly as expected once it was installed. It is a wonderful tribute to my aunt, and I truly appreciate the care and professionalism we received from Lisa at Peter Troost Monument. I would absolutely recommend them!

I can't saay enough about Peter Troost Monument Company. They guided me through this emotional…read morechallenge. I was responsible for planning my dad's end of life services 6 months prior to that fateful day. Lisa at Peter Troost - Palatine designed the monument in a step-by-step process, got my approval before moving forward along the way. After the job was completed she got another approval from me, and then installed the monument at the interment site with the reassurance that when the time comes she would have engravers come to the site and engrave the end date on the monument. I am thoroughly pleased with how professional and considerate Peter Troost was to me. I would recommend Lisa at Peter Troost to anyone who required their service. They would not be disappointed.

Oh so much sadness and pain when we lost our beloved Bud, my Husband and Father of our three…read morechildren. The process is overwhelming. However, we were blessed with our choice of funeral home. Burnett-Dane took over from start to finish and then some. They were warm, caring, and professional through the whole process. They were truly an active and complete service and it was beautiful. Thank you Burnett-Dane for all you do at such a sorrowful time in life. Many have told us this was the most lovely service they have attended. With gratitude, Carmella Hennum and Family

Burnett-Dane was beyond excellent in every area of our brother's funeral this past Monday. Their…read moreprofessionalism, personal care, options offered, continued care of our family was excellent. I wish there was a higher score, they truly deserve more. Every member of our extensive family agrees with this review. Would never hesitate in using their services or recommending them to friends.

Very nice funeral home. The facilities were all well kept and clean. There was plenty of parking…read morespaces. Would recommend using their services.

Glueckert Funeral Home has a great reputation in Arlington Heights. Unfortunately, I've been here…read moremany times. Each time I've been here I have been treated with dignity and respect, which is what you look for when you are going through a difficult time. The building is well maintained and is clean and comfortable. Glueckert Funeral Home can provide the necessary services from visitation to funeral and more.

When in the depth of grief, it is important to find funeral services where the associates…read moreunderstand and empathize with the woe felt by your family and friends. Strang Funeral Chapel and Crematorium not only identified with our sorrow but were very understanding of our needs. Mike ensured to carefully explain the options offered and expenses associated with them. We found them to be very reasonable. From the time they picked up our loved one, the associates were respectful and professional. The requested small service was lovely. Our mother looked lovely and peaceful. Strang Funeral Chapel and Crematorium met all our requirements. We were beyond appreciative of how it was all managed. Thank you.

I had a beyond excellent experience with Strang Funeral. With my mom's passing a couple of months…read moreago, they were patient, kind, informative, incredibly helpful and didn't think we were crazy that we handled most things lightly and with jokes. Pricing was incredibly transparent, they prepared things for a viewing for just my sisters and I...Everything just moved quickly but smoothly. The building itself is clean, organized, didn't feel sterile and they have a large parking lot in case you decide to do a service there. We found a beautiful urn through them, and they had many choices to choose from. I'm a fan of their compassionate approach and my sisters & I were very happy with their help!

This was the most professional funeral service Ive ever attended. Everything was beyond…read moreexceptional from the time the mortician picked up the body from hospice to the entombment. Their keen sense to detail was unbelievable. The best funeral service provider in Lake County!!!! So grateful to them for providing a service at superb performance!!!

I would give a zero if I could. I ordered flowers on Friday and it said they would be delivered…read moretoday, the 20th before the funeral. No flowers arrived and no one called to say why. I had to call for them to tell me they didn't have any flowers to make it!! $120 they were planning to keep!! They haven't send any refund, an apology-NOTHING!! The service was awful and embarrassing. RUN BEFORE YOU GET SUCKED IN!!

The ladies were very helpful. The owner Anthony is an asshole. Yelled at me. No compassion at all…read more Not only am I a client, I am a grieving widow. Good thing I talked to him on the phone - if we were face to face I would have slapped him good. He is in the wrong business. He should work in an alley somewhere.

Horrible experience. Anthony, the funeral director, lacked all sense of compassion, was completely…read moredisrespectful, made inappropriate jokes. In addition, he will take you for you're all you're worth financially. Avoid Hursen at all costs.

Called to request a quote and for someone to help explain the process of transporting someone from…read moreone state to another. Guy on the phone was immediately frustrated with me and would just keep repeating "no, no" until refusing to work with me. Unfortunately, the news came to us suddenly and I was working quickly, but no one seemed to be willing to be patient and work with me in such a tricky situation. I understand this job isn't for the weak of heart, but let's try to be a little more "Christian" for the sake of other's hearts.

This funeral home is very helpful in time of my brother's death. Everything they did was nice and…read moreclassy.