Called in a "rat in the trap" one afternoon and got a service visit the next morning. Noah did a thorough job checking and freshly baiting all our traps before he removed the dead rat, baited and reset the trap. Lloyds has served us well for years at fair pricing. read more

Lloyd Pest & Termite Control - Rat in the trap. - Pest Control Near Me - Anaheim, California

Sammy was awesome today, walked my wife and I through what he was going to doing, advised us on what we could do between services, and overall was a happy person. 5 starts for Sammy! great work! hope to have him again. Sammy provided us with a great value, our home is almost 3k Sqft and he did the exterior and interior as well as around the outdoor and the pool lounge cabana area. WE received more than the service we requested and are very happy with it. read more

As a property manager for an HOA I can not recommend Lloyd Pest Control enough, specially our account manager "Rich" he is on top of things, communicate very well, and goes above and beyond to help me with any issues I have. They also send you an email couple days before your upcoming appointment and another one after as a summary of the visit which is great so you don't have to call to check on the outcome of each visit! read more

We scheduled a $125 "consultation" with them for a newly purchased house and the technician had no idea of what to do when showing up. He was not willing to do any walkthrough or answer any questions unless signing up a reoccurring service agreement on site. Totally unprofessional and disorganized. read more

I used Lloyd Pest & Termite Control for termites in West Los Angeles. I had called out 3 different companies to provide an estimate and theirs was definitely competitive. What really stood out to me and why I ended up going with Lloyd was the level of service that Quentin had provided. Quentin was prompt, very communicative, and more than happy to talk through any questions that I had. My wife and I were expecting at the time and were very concerned about the possibility of fumigating or exposure to chemicals. Quentin not only listened to us but made us feel heard. The fumigation itself went off without a hitch and we seem to be termite free. Since then, I've actually had other pest issues (unrelated to termites) and Quentin is always there to provide a prompt and honest answer. I feel like when he gives me information, I do not need to question his motives and it really makes me treat Quentin and Lloyd as the first stop to any pest issues. tl;dr: go with Lloyd (and Quentin specifically) if you're looking for someone who is responsible, reliable, competitive on price, and honest. read more

FYI people - they do not do maintenance plans for inside condos (!???) and do nor do same day service and you have to call each time to have them come. BUT if you have a single family home they serve you on a plan - nothing short of unprofessional short sighted and discriminatory to owners of condos. I don;t get it. read more

I just saw your employees truck hit my neighbors trailer and took off. That's a hit and run. Didn't even move it back at 1220pm Saturday Oct 22. Tried calling your office and no one answered so I'm posting it here. I informed my neighbor. read more

Lloyd Pest & Termite Control - Culprit. - Pest Control Near Me - Anaheim, California

Don't buy the service agreement! Years with no evidence and we finally reroofed for solar. There was an extra cost of $1500 in wood damage from termites. It would have been cheaper to wait and carefully shop another company than repair damage that we thought we were protected from. Our price over 10 years went up to $100 per home per year of our duplex. Also there is no service unless you find the infestation yourself. Show evidence or no help. It took a whole 10 years of service agreement to finally fumigate our units. Don't be talked into a service agreement. It's their EASY MONEY! read more

I love using the company! Whenever I need a professional opinion or if I simply want to eradicate some bugs, I call Lloyd first. He's very responsive and professional and if I have further questions post work, he responds very quickly. I've had quotes from other companies but Lloyd, Is by far the best price. He commutes all over so that is another reason why he's my #1 pest control guy. Thanks for all you do Lloyd! You're the man! read more

Very professional. I have the same technician coming each time, Javier and he is very proactive with text letting me know when he's scheduled and also when he's arriving that day of service. Great customer service team too. Very glad I have somebody else dealing with my past problems instead of me! read more

Excellent service and follow-up. Got rid of rats in record time. Very pleased with them all.

Recently used this company for termites in Santa Monica. They were truly professional, communicative, and detail-oriented. Highly recommend!

There was issues with Lloyd's but it was fixed. One of the exterminators fell and broke my roof tiles so I called the company and they came out to check the damage and they were very professional and fixed every tile that was broken. To me that meant a lot and they did the right thing because their reputation means something to them. I wish every business would care that much. I would definitely use them again because they did the right thing. read more

If you have pest issues these guys are absolutely the best in the business. Rats? No problem! Roaches? No problem. Of its pest related they got you covered. Just don't ask for them to get rid of the in-laws. Haha. read more

Horrible service. Not an honest company. every time they would come they would do just the basic Which was nothing and they're always trying to ask for more money. they lock me into a one year contract but they said they would contact me if I want to renew it but they never called me back and now they want me to pay $58 to cancel it. SCAMMERS read more

After a mix-up and billing confusion, all is settled and we are extremely happy with Joe, Quentin and the Lloyd's team. Gophers are a tough problem to solve, and we wouldn't recommend anyone more qualified, talented or skilled at their craft. The service and response is second-to-none! read more

This is a terrible service and customer service is equally bad. We were transferred to this company via transfer of another company. So when they scheduled us for a bug spray we were scheduled for a monthly service end of September then the following week first week of October. This was not explained to us. Tell me if it makes sense to spray for bugs two weeks in a row and charge your customer when they are new to your service. When I spoke to customer service even the supervisor didn't make it right, so we cancelled the service through him.. still didn't offer to make it right. Plus, the bugs were not taken care of and are still present. Do not use this service. read more

One month of Llyod and so far so good. I received a spray for ants and spiders and a termite inspection. I already referred Lloyd's service to a coworker. I did my research, Llyod is the most afford able and reputable pest control company that services our neighborhood. The only complaint is Jennifer Declairville. She was the rudest person I have made contact with. She threatened to cancel my appointment because the scheduler forgot to take my card information. She emailed, not called me and wrote,"I will need a debit/credit card on file please by 1pm today or I will have to cancel the appointment." Most people are at work at 1pm Jennifer and can not stop, check their email and respond. I took it as unprofessional and a threat. Besides that, the service is great. We even schedule our service asking for Daniel, great guy. read more

Lloyd Pest & Termite Control - Pest Control Near Me - Anaheim, California

I had a scheduled appointment that I made 2 weeks prior to spray the inside of my house. Waited 4 hrs with no one on site to come spray. Called the company and was not helped and told the same thing over and over again, that they made a Mistake !! Until I finally spoke with Sophia Acosta! What a great help! She figured it out, called me when she said she would and rescheduled me for around the day I needed. So unhappy with how they dealt with the situation but super happy with this star worker who turned it around!! Thank u!! read more

Similar experience like the other yelpers here. Was Great Western customer for many years until their business was sold to Lloyd and everything went downhill from there. Today was a perfect example of poor customer service. Scheduled an appointment for termite service few weeks ago and when we called to confirm the appointment this morning they said their technician is out of down and will not come. Hello??! If we didn't call are we supposed to just sit and wait for them to no show? I am hoping they get things done tomorrow when they DO come because this is their 2nd trip for the same service we asked a month ago. read more

Inspector Andrew D. is one of the best professionals I have met in any industry. He has deep expertise, answers my many questions clearly, is honest, and has an amazing memory of my house's history. I started working with Andrew in 2016 at the company Lloyd's acquired. He helped eliminate the pests that were causing me many problems. Even better, he taught me how to prevent their return. Success!! All these years later, I have not had the same problem in my house. I wish I could hire Andrew and Lloyd's for even non-pest control work! read more

We really like our technician Sammy. He's amazing! He explains everything very thoroughly and has an extremely pleasant attitude. He just makes you smile when you speak with him. People like him, give Lloyds Pest Control a great reputation and it's great for customer retention. read more

I have used Lloyds for termite tenting and now rodent abatement and am very, very pleased with their workers and services. My neighbor recommended them to me and I am happy to recommend to others. read more

I went with this company after being with Terminex for over 30 years... They did a great job and inspected my house and did a great job spraying inside and the outside. They were way more thorough than Terminex but I didn't get my $25 discount from my bill from yelp using the "checkin" but it was probably just an oversight on their part maybe I'll get it next time but I can't say enough good things about this company. their termite guy that came out to inspect my house had the personality of a rock but maybe he was just having a bad day but he would actually make a great DMV employee or an IRS auditor if he ever decides to leave this company...or maybe he just doesn't like cops or ex cops...lol. read more

Lloyd Pest & Termite Control - Marc. My new pest control guy...he's a very nice and well mannered young man....I don't know his parents but I like them... - Pest Control Near Me - Anaheim, California

Tasha from Carlsbad is amazing, knowledgeable. Thanks for showing up on scheduled appointment!

lloyd pest control was hired to come to my home, set  traps to catch rats and remove them 2 times a week. they have missed 2 times already and we have called them about the rats in the traps previously  when they haven't came to pick them up. one time they waited over a week to return to pick up the dead rat(s). yesterday we had to call them as there was a dead rat again and they said they would send someone right away and today the business is closed already and still nobody showed up to pick up the rat. now their voicemail states they will be closed until next week due to the holiday weekend.  it smells even worse today and they do not seem to care. they were also supposed to come tuesdays and fridays and the first two technicians called us right before they arrived, after that, nobody notified us and just appeared on any day and time they chose. all the traps were not checked thoroughly either. the last time a technician came, he didn't even go into the garage to check the 4 traps in there or the one in the storage shed (that is where the recent rat was found). Also when they Collect the dead rats they just leave the house with a funky smell because they do it with a regular platico bag from the local market DO NOT HIRE THIS COMPANY THEY ARE UNPROFESSIONAL 100% read more

Lloyd Pest & Termite Control - Pest Control Near Me - Anaheim, California

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Bad service all throughout. After the first service all the other technicians that have been coming to check the rat traps have not been coming regularly, have not called in advance to notify us they were coming, and do not check all the traps that were set up. We have been going back and forth with this company and their supervisors everyone we find dead rats. They told us to call when we have a dead rat and they will come same day, but that only happened once, all other times we have had to wait days for them to come and pick them up. By far, not the best experience and not the best service. read more

We had a rat problem and Lloyd came the same day! Joe who was our service rep did an amazing job; experience matters in these situations, that's for sure Joe literally scaled every inch of my house and found several entry holes He filled them and set traps in the locations that he found evidence. You can tell he has been doing this for many many years and they don't mess around on checking all the small details I rarely leave reviews but I would highly recommend them. read more

Robert was amazing! Smart, easy to talk to, very personable... he was awesome and helped with a few things beyond the call of duty. He did a wonderful job. Great all around, thank you! read more

Have them for quarterly service for two or three years now. They start out doing everything you would expect them to do but over the years they do the bare minimum. They don't even clean my cobwebs anymore. They are always sending new hires/recent high school grads to do the work. And they increase your bill without ever telling you and just expect you to pay it. The first increase was a fine print on a "privacy notice" when every company was sending it a few years back. A privacy notice.. can you believe that?? No one reads that shit and nowhere did it say price increase either until you read a little fine print at the end of it. The next time they increased my bill was AFTER they did the service. Went to pay the bill online and the price had increased. Reached out to them about it and no answer. Quality of services goes down while price goes up. Avoid, I'm going to look for a new pest control company. read more

Worst service I've ever experienced. Used them for years as my quarterly pest control. Scheduled a termite inspection and the first time the inspector canceled the day of after I arranged my schedule. 2nd attempt they no showed. Today was my 3rd and final try and again the inspector no showed. Each time they lied and said they banged on my door not realizing I was sitting right by the door with my dog waiting for them that arrive. Plus my security cameras show that no one ever arrived.. They lie and back their employees that have no ethics which tells me that this company has not ethics and obviously hires the bottom of the barrel of inspectors and employees. I would never use them and will emplore you to stay away and save youself the time and headaches that they have caused me. I would give them less than a 1 but not an option. I own my own business and I would never treat a customer like they treated me. read more

We've had Lloyd pest services for over ten years at two different homes. They started out pretty good and affordable. Lately though they are doing the absolute minimum work and the rates keep increasing. We have bugs EVERYWHERE! In the house, in the grass, in the wood, and flying gnats everywhere. They don't spray the grass flies or handle rodents (we have seen a rat too, yuck!). They tell us to just call them out again between scheduled service but that gets old pretty quick. We are seriously considering changing companies. That's why I'm on Yelp today. read more

Very happy with our pest service. Really affordable rate, they did the house, our little backyard, and the garage. They sent an email confirmation and some instructions which we appreciated. Technician called and arrived within their two hour window. They basically moved almost everything (except the couches and large furniture) to do a proper treatment. The technician even offered to schedule a 1-week follow up treatment at no additional charge for our piece of mind. And so far we've seen no bug activity. Thank you and looking forward to our next treament in 3 months. read more

Steven was great! I'm very happy I called Lloyd Pest Control. Steven checked all the points of entry and blocked them from coming in again. He also set a lot of traps to get rid of my rat issue. Looking forward to seeing the used traps!!! Would refer Lloyd to my friends and family for sure. Good people. read more

Daniel has serviced home two times. Both times he was pleasant, thorough and made sure my areas of concern were covered! Thank you!

One trip from these guys and I never had another problem again! These guys were able to service my entire property of 318 units. It was a huge job however, they got the job done, and I couldn't be happier! Thank you guys! read more

The inspector was great. Came up with a plan. The wheels fell off after that. I went with subterranean and fumigation, it needed to be done. They came out to do the subterranean treatment when I was out of town, which is fine. I looked around the house and found no evidence that the garage area was even treated so we had to get someone back out to finish the job. Glad I looked... Then the tent went on. I pointed out the one sprinkler that may have not been visible to ensure they didn't break it. Not only did they break that one they hit 2 more that were in the open. I called it out and the guy told me one was already fixed and that one of the others is not in use. Seriously, the guy was trying to tell me that the one of my sprinklers that I KNOW is in use was not being used.... And then they left tape all over a gate, I called about it and they said it would be taken care off. I received and email saying the tape was removed. It is not, I did it myself. They knocked off $100 for the sprinkles, took me 4 fricken hours and a trip to Lowes to fix it all. Just do better. read more

I had called Great Western Pest Control for ant service, but learned that Lloyd Pest bought out the business. I had been using Great Western for almost 20 years. Robert S from Lloyd was sent out to take care of my ant problem. I normally have Termidor applied for treatment of ants. Robert did an excellent job of explaining to me that he was using Bifen, because California does not permit the use of Termidor at this time of year. He mentioned that Termidor is normally applied after March due to rainy season. He was very personable, friendly and provided helpful hints as to how to control ants and crickets including rats. I recommend Robert S as your service technician. read more

I liked their effort. But the way they treat their techs is ridiculous. I overheard a conversation between a manager and a technician and I'm surprised that the technician is still working for them. read more

I have used them before and canceled them. Tried again, they start out responsible and then they put chemicals on your lawn when you are not home. They come 2 hours before appointment time. They don't warn you so you can lock Doggy door. read more