If you're a Ross regular, you already know not all locations are the same, but this one is easily…read moremy favorite. The store is always super clean and feels way more organized than most, which makes shopping actually enjoyable, and even when it looks busy the lines move really fast so you're not stuck waiting forever. One of my favorite parts is the back section where they always have a really good selection of artwork and home decor, I've found some really cute pieces that don't look cheap at all, and if you have a dog you'll love it because they consistently have a ton of dog toys and pet items compared to other locations. Overall this spot just feels more stocked, more put together, and way less stressful than your typical Ross, definitely my go to.

So this is a new Ross and it made me realize what I had been missing by not shopping there anymore…read more This store had a great selection of Men's wear and Women's wear. Oh yeah and the prices, PERFECT! The store was neat and clean and the young lady working the dressing room was super friendly. The selection of home goods was also nice. I truly forgot how cool it is to walk around a Ross and just browse. I don't know maybe because this store was new and everyone seemed to be happy to be working or what but I will definitely be back to this particular store.

Ross Stores this clothing Nice Selection some good finds and at great prices. Pretty clean and tidy.read more

007/24 This location…read moreusually busy but for this Tuesday after New Year's Day seems empty like their shelves. Very warm welcome from the greeter and loss prevention staff . I love open toes platform foamed wedges footwear so I gotta have this rhinestone cheetah printed one. I got 2 sparkly printed blouses: a purple half sleeves with squiggly black lines print; and a brown and red splashed prints on cream colored background. I love shopping with the extra 10% off senior discounts on a Tuesday!

Visited this location after work, looking for a photo album and some grad decor, I walked in and…read morewas IMMEDIATELY greeted by loss prevention he was friendly. I looked through the purse and shoe aisles and then on my way from the art area to the back area where the photo frames and albums were I thought this woman was going to greet me as long as she was staring with a "resting face" as she talked about customers over her headphones to another employee about how they were returning things and making snide remarks. On my way to the cash wrap I heard her with a raised tone asking someone "ARE YOU LOST?" Her customer service skills are in the trash. The cashier I encountered was kind and polite and even talked to me about the grad frame I was purchasing. Overall the store atmosphere is not good although they have a great selection of items. Tons of things for the girlies who love Steve Madden , true religion, Levi and home decor.

I went to return a few items and I had my receipts along with the original tags on them. One of the…read moreitems I was returning was a blouse for $6.99! They went as far as saying they would need to check the cameras to make sure it was the original sale, as the tag was not matching the item. Mind you I did not mess with the tags. If they are mislabeling the merchandise, it's not my fault. It was a $6.99 blouse, not a million dollar blouse! It was not that serious to have to go to the extent to have me wait for almost an hour just to check the cameras over a $6.99 blouse!!! Seriously??

Just happened to be in the neighborhood for the Daiso grand opening…read more Stop in to see what Ross has , my daughter found a camo pants fir $16

My mom came in to shop and the old hack lady that works at the fitting room was mean and…read moredisrespectful to customers. My mom was trying so many clothes and the old hack lady said to my mom "oh come on " . My mom said that she shouldn't be working there if she doesn't like her job. She should treat customers better! My mom said that they should fired her.

Its a long one but worth it! I stopped into my local ross…read morestore that I hadn't been to in a few months and browsed around before going to the toy aisle with my kids when i see a few mystery keychain dolls opened I checked to see if the dolls were inside and they luckily were but probably missing the little accessories to the dolls i see one have a reduced tag that had been torn and the other didn't so i thought my daughter and I could have one and took them both up to checkout were I was greeted with some of the most rude customer service ive ever had at this store! The cashier says there regular price even tho clearly there is a reduced price tag and then proceeds to walkie her manager were then she says her manager sayd the same thing so i told her id like to speak with a manager she called one over were i waited 15 minutes for one and when she came up it was the most untrained right out of high school manager who began with her BS story of how she was the one herself who reduced the keychain and it was only 10% (which it basically jist the tax) and I was still willing to buy them when thankfully i pull up the sticker and see a faint reduced price i didnt notice before hand and its much less than 10% I show her and she rings me up for that price when i tell her to do the second one for that price she says no. I understand there are people out there doing this for a living and opening them but i just happen to see them and just wanted to buy 2 for my daughter and I, the horrible part is the way the manager was assuming I opened them ive worked in retail for years and even at this exact STORE so for the untrained manager SANDY discriminating me and trying the make me feel less than you need to give your guests the benefit of the doubt unless PROVEN otherwise. This store has definitely went downhill since ive worked there they need to train there employees with better customer service

Great selection at this Ross I have been shopping at Ross…read morefor couple of years.. I enjoy finding things for the house, clothes, shoes, and so many items for a great deal. Store was clean and the staff was friendly.

Great prices I found what I was looking for Fast & easy in…read more& out easy as 123 Great selections

Find another Ross! I was super bummed about this Ross because it's closer to me than the others and…read moreI've spent hundreds here, but I'll take the extra minutes and go down the road next to Stater Bros. for better customer service from now on. They told me I couldn't return some items because they were tag-less, but I HAD my receipt. Took it down the road and she returned it with no problem. And yes, all the Ross policies are the same ( I asked a manager), so I took this as, this place has bad customer service. Coach your team on the polices please. Don't be lazy. There's no reason a customer with a receipt can't return an item, when there's even items on your racks that has no tags; Yet, you take the time to look the item up to be purchased, but can't do the same for a return?... makes no sense. Wasted my time. And time is precious!

I love dropping in on Tuesdays to capitalize on the sweet Senior Discount specials with my Mom! A…read morefew weeks ago we checked in to load up on Sexy Suavecita Italian Sandals for Spring and Mom and I crashed into a beautiful goldmine of breathtaking designs at awesomely low and affordable prices! Mom was able to snag a cute and soft chocolate Steve Madden Knapsack marked down to only $25 too from it's original $70 price, and we also found her another cute pastel mint colored purse perfect for Spring! Thank you to the whole Mira Loma Ross Team for being so enthusiastically kind and hospitable, and David especially stood out for being such a fantastically engaged and proactively positive Security Guard! One of the sensors went off on our way out but the way David and the Team handled the whole situation was so thorough, respectful, and unassuming and they quickly located the hidden sensor without drawing any unnecessary negative and dramatic attention. Stop by Ross to spoil your Mamita with the best high quality Glam Squad Advisor Assists and reclaim your Favorite Kid Medal by blowing her away with the most Stylishly Chic and Highly Effective Reminders of Love!!!

I had a great experience yesterday May 17th sunday specifically with Jennifer who works in the back…read moreat the fitting rooms! She was amazing and provided great service to my boyfriend and I. It's hard to come by somebody who's happy to help you these days and Jennifer was amazing and deserves to be noticed!! She was working so hard organizing yet still providing great service to us all in the fitting rooms! I don't usually leave too many reviews but I just had to for Jennifer !!

Don't know why I always wait until the last minute…read more I found a pair of shoes that I needed for a funeral. It's been ages since I actually bought shoes for myself. Fortunately I was in and out of there quickly. Employee was friendly and fast with her service.

No tengo ninguna queja con el producto que venden mi queja, es con el personal a la mayoría de…read moretiendas que voy en especial esta que está sobre la Milliken es una kierda de servicio esas estúpidas mujeres se supone que están de cajeras porque las mujeres son más delicadas que los hombres y pareciera que es al contrario, qué porquería de servicio al cliente no tienen cuidado con la ropa en especial una gorda de cajera al momento de quitar las etiquetas, rompe la ropa y la ensucia con la mesa toda sucia. Prefiero ir a la Marshall o a otras tiendas que por quería de servicio a la mierda Ross

I was in there tonight with my daughter and we were asked to leave because there was a mother and a…read moredaughter in there stealing at some point. Which doesn't sound like my problem. We were kicked out for no reason other than profiling. That is my local Ross and we go in there often. I can say never again tho. And manager Patrica sounds perfect for her manager job. Mean and mad at life.

Extremely rude cashier named Melanie. I said hello and she completely ignored me and started…read more ringing up my items with a dirty look on her face. The other cashier asked for her help, and she screamed at her that she was busy! Then she didn't give me my receipt. It was still in the machine while she was calling the next customer and the security guard had to get it because they need to check it when you leave!

Always seems like a mess and all the girls be lowkey following you around esp if you don't have a…read morebasket....things in your hands is a big no no for them all.

Worse experience ever store is always a mess workers are rude specially management . This is the…read moreclosest TJmaxx to my home and I'd rather drive out to Marshall's or Ross .