After a minor fender bender that left a sizable dent in my front bumper, I used Yelp Projects to…read morefind a repair shop. Auto Papa immediately provided a quote. I visited their shop and they explained my repair options in detail. The day of drop off was simple and they explained the repair. At pickup, the repair was PERFECT! I couldn't even tell a repair had been made and the bumper looked like it did from the factory. I would highly recommend using Auto Papa!

I called in advance to make an appointment for an estimate and they said no need, just come and…read moreit'll be 10 mins. I did as they said and showed up. ALL 3 of the employees on the premises avoided me. No one even bothered to look at me. I tried to approach nicely saying excuse me, and all of them don't talk back. They just gesture their hands at me to go away. Like I am seriously shocked... Horrible service. To note, I did go to the office first because I read the sign. But no one was there and I waited with no one coming in to help me. So that is when I tried to ask the employees. I've never been here before so I wasn't sure if someone knew I was waiting since I had no appointment, per the phone call. Well, now I know to never come here.

super cool, super honest, and super kind people work here! and of course, they know exactly what…read morethey're doing and will not hesitate to walk you through the process of how they are going to work on your car. they treated my CRV like a queen! plus, the shuttle service they offer is SO convenient. next time i need another repair or inspection, it's going to be these guys. guaranteed!

Went in to get my car checked as my carpets are always wet during storms. I've gone back to the…read moredealership a few times to get this fixed and all they told me was the drain was clogged by debris. They kept telling me the same thing every time I took it in. Nick assisted me and looked at the car first. He communicated his suspicions on what the issue might be. After I left the shop, he called me within 15 mins to let me know that he figured it out. Suggested to check the warranty first as well as provided solutions. He also suggested mold remediation due to the smell and for safety Will continue to come back as these people are so honest and trustworthy.

It's been 2 years since my last update and I'm here to say that the shop is still amazing!…read more Jessica responds to my texts and inquiries Right away and Darius, the mechanic, works efficiently and quickly. His work is the best quality and the best part is that I'm not being ripped off and being charged for more than what I need. Oahu auto shop is the best!

Had the wheel bearings done. They had an appointment available, price was spot on and they are…read morevery knowledgeable and honest with their work. Jessica replies even after hours to help with quotes and scheduling!

God honest work done here. But diff to get an appointment though. Good place to get repairs done.read more

Small but reasonable business. Just moved back to the islands and think I've found my go- to guy…read morefor my car.

Brooke has been exquisite & meticulous throughout the process!…read more Price matched for brand new tires.

Service person PKM was friendly and efficient. She got me out of there in record time.read more

Ricky and his shop did it again!!! Absolutely amazing …read more They did the Struts and Bushings and it's like driving a brand new car. I NEVER let any other shop touch my car. The absolutely the BEST SHOP ON THE ROCK!!!

I never write reviews as I really would like to understand people's perspective before writing…read morereviews but me and my ohana are sadly disappointed with our recent services here in Kaneohe Auto Care. We have gotten our cars changed here back then and they used to be good. But now they're rude and have no aloha, only looking for profit and overpricing things. I am not sure if they all just had a bad day, but I tried my best to be really understanding at first. Our earlier experiences over the years were good and we decided that we will stick with Kaneohe Auto Care as they seemed like good ohana and we would like to support them. But our recent 2 experiences changed our view of them. Our recent first experience here was good besides overpriced tires, they promised to give us Falken tires but after the tires and repairs have been done, they told us they weren't able to and changed our tires to MIDAX instead, lying that they were a far more superior brand instead while overcharging us on the tires by $200. After a week, the car had problems again and Kaneohe Auto Care failed to identify an oil leak and oil filter problem which we had gotten checked at another place. When I told them the girl in the front said, "Well what do you want us to do about it?" in a rude tone. On our recent second experience to get our car diagnosed they gave us a set price of $1600 for some car repairs. I also noticed when I first came in, when one of the mechanic was on the phone he was pretty rude to the person in the phone. After confirming again, they were very rude on the phone complaining about the repairs on the car, telling us that we're asking for a lot of repairs after we had already discussed what the diagnostics and the repairs of the car would be, giving us a set price of $1600. After a couple of hours, I decided to call them again thinking maybe they just had a bad day which is why they were rude on the phone and in person, not even making eye contact and ignoring questions I asked multiple times. After thinking about trying to understand them, I called them again to confirm the services and the price -- but to my surprise the person I was talking to wasn't the same girl I talked to in the first place -- it was a man with the same voice that was rude earlier to another customer on the phone. Right from the start of the call, I said Aloha, confirming the repairs and costs, but he was rude right off the bat. He increased the price, overpricing it $1000+ higher than even the Honda dealership here in Windward, and it did not even cover all the car's problems. After discussing with ohana and experiencing that, we decided not to go and just decided on the safety check and oil change after KAC switched our price from $1600 (we had discussed all repairs already and which repairs would be done) but then they changed their mind, doubling the price to over $3000 after giving us a set price of $1600 while Honda ngave us a price of $1900. I tried to be very understanding and polite but the man I talked to was very rude as I kept thinking to myself to try and understand he may have had a bad day and that we're all ohana on the island. We decided not to get the car fixed by them. I came in and while talking and they did not even look at me in the eyes while talking and were ignoring my questions, telling me to sign on the paper instead for the oil change and safety check which costed $140 ($70 was labor). We were looking to have a great service, especially after our cars broke down and the hurricanes on the island have led to many problems only to be met with this kind of service. Where is the aloha? Now they're only looking for profit even higher than the honda dealerships which we originally switched from as honda has usually high prices. I always support local businesses here in Hawaii as I grew up here. But after the service here in KAC me and my ohana will sadly never be going here again. They will find different ways to overcharge you in other ways to make a profit and my first experiences from back then may have been good but multiple recent experiences proved they changed.

Paul is to knotch! Diagnoses the problems with your vehicle and charges a fair rate! He takes great…read morecare of all my vehicles!

Paul is absolutely the best in auto repair (including things like windows!). He has maintained my…read moreclassic TBird for several years and I appreciate him more every time I take it in.

I Just had open heart surgery on my rig in RNS. From diagnosis to pick up the work and customer…read moreservice here is top quality! Very knowledgeable and skilled team. Friendly people working very hard in there.

If you are looking for honest and professional auto repair, look no further than RNS Automotive…read more These guys are the best! Had to have my car towed due to the check engine and other lights coming on and the engine running rough, and RNS Automotive was able to squeeze me in even though they were incredibly busy. Despite the tow truck taking longer than expected RNS still accommodated me when my car finally got there around 1 PM. They were able to diagnose and fix the problem by the next morning. I am sorry I didn't get a chance to speak with any of the mechanics, but Glory and Lee in the office were absolutely fantastic! Their courteousness and professionalism were outstanding. Also, this shop is honest. Integrity can be a rare commodity, especially in auto repair but RNS will not try and take advantage of their customers, which I truly appreciate. Thank you very much RNS! I will be bringing my car back if I need repairs in the future!

Great work and great, friendly service. My Honda Ridgeline was having misfire issues, and I finally…read morenarrowed it down to it needing either a valve adjustment and/or a piston ring job. Either way, with over 200k miles on it, it was going to be (hopefully) less expensive to swap the engine. I called around and Rockys miraculously said they had a used engine that just came in, and they could work on it later in the week. Unfortunately, if turned out that the engine wasn't exactly compatible. To try to make a very long story short, I ended up leaving my truck there for almost 2 months. I had to order am engine from the mainland that took 1 month to arrive. Once it did, they worked on it right away, and it was done within a week. They did have to change out several items from it, for to is age, but I finally got it back, and it's working great. The overall cost was a bit higher than expected, but it is what it is. The only reason for not giving them 5 stars is for to the fact that they didn't realize that they didn't have a compatible engine in the beginning, so I wasted 3 weeks, and spent over $600 in car rental fees, before finding out they didn't have a compatible one, and I needed to order an engine. At least the work is done, my truck is running great, and they were very responsive the entire time. They do great work.

I don't think there are enough words on the English language that can help me articulate how…read moreGRATEFUL I am of Rocky's Auto Repair! They saved me and my car!! I drive an older solid Toyota and with age, small details come up. As I was parking, my stick shift went completely "buttery loose " and it wasn't taking the command to Park, Reverse, or Drive. As a female that don't know much about cars, I COMPLETELY PANICKED! I called Rocky to see if he could help me and he knew what the issue was right away. The shifter bushing piece had broke. He was so reassuring and made me feel at ease! It was like talking to my dad or my Pops, and out of the sudden my problems and worries were gone. He told me not to worry and that it will be fixed by the end of the day. I had my car towed to his shop and it was literally resolved within less than two hours. His and his team sense of urgency saved me so much time and money, avoiding me to spend any extra cost in a car rental and such. He was so nice and professional, I will never hesitate to contact him again for his services and refer alllllll my friends and ohana to his shop. Thank you immensely Rocky!! You are the best!

Service was quick, and I was taken care of in under an hour for my truck's A/C recharge. The…read morewaiting room was clean, quiet, and comfortable, making the short wait easy. The staff was friendly, professional, and explained everything clearly. Overall, a great experience, and I'll definitely be back for future service.

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.