Relaxed, direct communication, competitive price, comes to you. 10/10!…read more (Replaced brake pads and rotors)

Warren is very knowledgeable, experienced, and friendly. He clearly explained the repair cost and…read morehis estimate. Warren has service subscriptions to all the major brands which is not cheap. That says a lot about his commitment to his business and ability to resolve complex issues. The work was done properly, on-time, and at estimated cost. It's super convenient having it done at home versus having to drop off and pickup at a shop, or getting the dealer/automotive chain run-around. I would recommend Warren to anyone wanting flexibility to have the work done at your home on your schedule. Mahalo Warren!

Fast, reliable, friendly, priced right! I needed my car fan to start working again (a/c wouldn't…read moreturn on) and Nate was able to work on my car within 48 hours and was able to finish I less time then was quoted! I feel the pricing for the work was very reasonable and I would highly recommend and I'll be back if my car needs work in the future!

From the owner: Lincoln, Ford, Audi, VWread more

Tenn's absolutely saved the day for me! I originally took my car to the Firestone on Hamakua Drive…read morefor a power steering fluid change ($449) and a radiator coolant exchange ($148). When I got home, I noticed power steering fluid leaking onto my carport and saw the fluid level was at the absolute minimum. I went back to Firestone, and they told me they hadn't actually changed the fluid, but rather replaced a leaky hose. They then claimed the low fluid was due to a bad power steering pump and quoted me an additional $900 to replace it. It just didn't sound right, and I felt they were being dishonest. I took my car to Tenn's for a second opinion and showed them the Firestone invoice. Tenn's quickly found the real issue: two entirely different power steering hoses were leaking. They replaced them, and now my steering is perfect with zero leaks. On top of that, Tenn's inspected my coolant system and found both the radiator and reservoir levels were dangerously low because Firestone failed to properly refill the antifreeze after their flush. Tenn's pressure-tested the system and topped off the fluids for me. Mahalo to Tenn's--they are honest mechanics you can actually trust!

I have taken my car to Tenn's Auto for safety inspections and they handled those efficiently, on…read moretime, and without any issues for several years. I also got help when my a/c failed and they were able to keep my a/c going without a lot more expense on my part. But then my 2010 PT Cruiser seemed to have some serious problems about 4 months ago --initially a dead battery which was replaced on 10/17/25 --but then my car died again within a month and was towed back to Tenn's with what I was told was an anti-theft problem with the key setting off the car's alarm system. Then my car sat for 5 WEEKS while nothing was done until around 12/23/25. I kept calling for updates every week and would be told by the front office staff that they were "short-staffed" and just needed "another week". I also talked directly to the mechanic (Blake) who told me that the car was actually running but he hadn't had time to really investigate what was going on but that he would be able to set aside a few hours before Christmas to figure out what was going on with my car. In the end, the only thing the mechanic could do was put in a temporary battery disconnect system to bypass the key setting off the alarm when I tried to open the car door or turn on the ignition. Except it didn't really work. I texted Blake right after I got my car home and he suggested I wait longer than 5-10 minutes to reset the battery; I should try waiting 15 or 20 minutes. I waited an hour. I tried the next day and the next. I got my car to work once or twice in the next 5 days. But not after that. Tenn's was closed for the holidays until 1/6/26. There was never a way to leave a phone message and my texts to the number that I had previously texted went unanswered. Eventually, I decided to sell my much-loved car for parts since it wasn't running. Two different people showed up who looked at the temporary battery disconnect lever and they were each rather surprised at how it had been installed since it was 1) on the positive battery terminal rather than the negative and 2) it was loose and so close to the metal frame of the car. Evidently this was a risky situation for creating a spark and potential fire each time I used the car. The Tenn's mechanic said on my receipt that my car needed parts that weren't available from their vendor or the dealership (SKIM and PCM module) but as it turned out, I sold my car to someone who was a very experienced mechanic who replaced the worn ignition and got the car running again. It didn't need the two modules that were recommended at all. I'm still really upset because I don't think the Tenn's mechanic knew what he was doing at all but he never gave me the option of taking my car elsewhere; instead he put in a potentially very dangerous and completely inefficient "solution"; wasted a lot of my time and money but most important of all, he undermined my confidence in mechanics in general and Tenn's in particular.

Michael Figueroa pulled over on the side of the highway to assist my friends & me with a flat tire…read more We had absolutely no idea what to do and were terrified until this sweet man came to our rescue. He even had to leave, then return to the site to get a Jack and some other tools to complete the job. We offered some compensation but he refused to take anything from us. He is the type of person to restore your faith in humanity. Thank you Mikey!!! You saved the day.

My car was vandalized while under their care and they flat out told me it wasn't their problem…read more They have zero security on their lot and the customer service is terrible. Do not take your vehicle there if you want it taken care of professionally.

I Just had open heart surgery on my rig in RNS. From diagnosis to pick up the work and customer…read moreservice here is top quality! Very knowledgeable and skilled team. Friendly people working very hard in there.

Did my safety check in a short amount of time. Very convenient. Only downside is the lack of…read moreparking.

Ok I think it was known at BES Auto at a point in time. It goes by Auto Correct now same address…read more Service was absolutely amazing, I have only been to this place on island but I can say it is the best place on island and I always go back. They are super quick and high quality work. They staff is kind and the shop is affordable.

Brought my VW Bus to the island with a Subaru Conversion, car was running great but I was looking…read moreto build a relationship with a local VW expert to help me further restore the bus, so wanted to start with a small job such as repairing the steering column or etc. Brought it to this place from a tip from a restaurant supply store on the other side of the island, but did not check the yelp reviews which I now deeply regret. Learned from a local that this place had quite a history, and rushed to get my bus back, however the damage had already been done. It's unclear if it was from truly poor communication or just poor workmanship, but the radiator protective cover was removed/cut down without my approval, I only asked that a plan be put together for possibly moving the radiator. This left the radiator vulnerable to rocks, at which point it was damaged and caused the engine to overheat, destroying a brand new Subaru engine resulting in thousands of dollars of damage. Dealing with VW Buses is problematic anywhere as they are un-reliable vehicles, and of course a non-standard bus like my own requires extra care in addressing. I would caution anyone looking to repair their VW Bus to heed the warnings here about the quality of the communication and the results of repairs in other reviews. In general I try to interpret even poor interactions as generously as possible, as my need for great local support and contractors is high, so I was extremely disappointed with this interaction. The benefit though is that many locals who have had this shared experience have pointed me to better options.

Never had a problem Receptionist always friendly…read more Plus they treat me very well From start to finish

It's been a couple of years since I've brought my cars here, since I've been doing my own repairs…read moreand maintenance, but a safety check is something I can't do on my own. They're usually pretty accommodating, but when I drove in for my a few weeks ago for my online appt, they told me that it would take about 3 hours before they could get to it. Since I couldn't wait that long, I scheduled another appt, for today (20 days later), at 2pm, and they said they could get to it right away and be done in an hour. The actual service here is okay (not great), but they're fairly proficient in expediting the service, once they get to it. One thing that shocked me, was how much the showroom degraded. It used to be a rather clean and convenient place to relax in the past (for a tire service shop). I can't believe they let the floors get this bad. They were covered with dirty scuff marks, and they removed the little coffee table, and the TV wasn't working. Just from a business standpoint, as a customer, when I see how dirty the sales showroom is, it makes me wonder how much care they put into their actual repair service. I'm glad I'm just here for a safety check.

My wife brought her car in here when I was out of town. Long story short they gave her a $5-$6,000…read moreestimate. When I got back I took it to Clyde's and walked out with a $1,400 bill. No doubt in my mind they would have done $5-$6k in unnecessary and overcharged work on her car had I not entered the picture.

Tony and his wife were awesome! They took my car same day I called - gave it a diagnosis, fixed…read moreit! Very helpful and my car is running great!

Josh was very knowledgeable and pleasant to speak to. Work…read morewas done in a reasonable amount of time. They kept me informed as to the recommended services and status.

I had a very poor experience at the Firestone on Hamakua Drive. I paid Firestone $449 for a power…read moresteering service and $148 for a coolant exchange. Shortly after, I found power steering fluid leaking onto my driveway. When I brought it back to Firestone, they attempted to quote me an additional $900 for a new power steering pump, which I suspected was inaccurate. I brought my vehicle and the Firestone invoice to TENN'S on Keolu Drive for a second opinion. They correctly diagnosed the issue as two leaking power steering hoses, which they promptly replaced. My steering is now perfectly normal with no leaks. Furthermore, TENN'S inspected my coolant system and realized Firestone had failed to refill the antifreeze after flushing it. TENN'S pressure-tested the system and correctly topped off all fluids. I am sharing my experience in this post to prevent others from being misled into paying for poor or unnecessary services.

Venessa and JP were so kind and accommodating! Plenty aloha. They were able to help fix our loose…read morescrews in our car door! Mahalo!

I had a really disappointing experience at Midas and feel like others should be aware before…read morechoosing this location. From the start, the customer service was lacking. I felt rushed when explaining the issue with my car, and the staff didn't seem interested in listening or asking follow-up questions. Communication was unclear, and I had to repeatedly ask for updates on the status of my vehicle. What frustrated me the most was the lack of transparency. The pricing wasn't clearly explained upfront, and I ended up being surprised by that were never properly discussed. It made me feel like I couldn't trust the recommendations being made. On top of that, the overall professionalism just wasn't there. The experience felt disorganized, and I left with more concerns than confidence in the work that was done. I don't usually leave negative reviews, but this experience stood out for all the wrong reasons. I would not recommend this location and will be taking my business elsewhere in the future.