After a minor fender bender that left a sizable dent in my front bumper, I used Yelp Projects to…read morefind a repair shop. Auto Papa immediately provided a quote. I visited their shop and they explained my repair options in detail. The day of drop off was simple and they explained the repair. At pickup, the repair was PERFECT! I couldn't even tell a repair had been made and the bumper looked like it did from the factory. I would highly recommend using Auto Papa!

I called in advance to make an appointment for an estimate and they said no need, just come and…read moreit'll be 10 mins. I did as they said and showed up. ALL 3 of the employees on the premises avoided me. No one even bothered to look at me. I tried to approach nicely saying excuse me, and all of them don't talk back. They just gesture their hands at me to go away. Like I am seriously shocked... Horrible service. To note, I did go to the office first because I read the sign. But no one was there and I waited with no one coming in to help me. So that is when I tried to ask the employees. I've never been here before so I wasn't sure if someone knew I was waiting since I had no appointment, per the phone call. Well, now I know to never come here.

Went in to get my car checked as my carpets are always wet during storms. I've gone back to the…read moredealership a few times to get this fixed and all they told me was the drain was clogged by debris. They kept telling me the same thing every time I took it in. Nick assisted me and looked at the car first. He communicated his suspicions on what the issue might be. After I left the shop, he called me within 15 mins to let me know that he figured it out. Suggested to check the warranty first as well as provided solutions. He also suggested mold remediation due to the smell and for safety Will continue to come back as these people are so honest and trustworthy.

I'd like to start off by mentioning the great things I experienced. The team working on my truck…read morewas extremely knowledgeable and patient throughout the process. My partner received pictures and updates along the way, and I truly appreciated the communication, especially since they had my truck overnight. One challenge was how narrow the entrance is when pulling in, but thankfully that wasn't too much of an issue during drop-off. My experience ended up being 4 stars because I paid $704 for diagnostics and a transmission fluid service, only to be told that the transmission issues would likely continue over time. The recommendation given was that replacing the vehicle might be a better option if we didn't want to continue investing money into the truck. Afterward, I reached back out to ask for a quote on either rebuilding or replacing the transmission so I could better understand my options. Unfortunately, I've waited quite a while without receiving a response. At this point, even after spending the money on the diagnostics and service, the truck is still undrivable and sitting in a parking lot while I continue paying for a rental car. I completely understand that transmission work can be complicated, and I am grateful they were able to inspect my truck since I don't know much about transmissions myself. When I first brought the truck in, I also mentioned an issue with my taillight. I was initially told it would be added to the diagnostics at the end, but it was never looked at. I was later informed that I would need to pay an additional $185 just to diagnose the taillight issue. At that point, I decided to simply pick up the truck. The communication was excellent from start to finish while the vehicle was actively being worked on, but as a returning customer, I do feel disappointed that I haven't received any follow-up regarding the transmission quote. I'm hoping someone from the team can reach back out soon so I can better understand what my next steps and costs may be.

Had the wheel bearings done. They had an appointment available, price was spot on and they are…read morevery knowledgeable and honest with their work. Jessica replies even after hours to help with quotes and scheduling!

Very friendly and quick service! I was able to get my car in the same day and the price was…read morereasonable:)

Brooke has been exquisite & meticulous throughout the process!…read more Price matched for brand new tires.

Service person PKM was friendly and efficient. She got me out of there in record time.read more

I went to Kaneohe Auto regarding an oil leak In my Chevy Trax…read more They had replaced the engine air cooler assembly a few months previous. My husband and I were concerned about the cost. It turned out that the part was covered under warranty. We took it in on Monday (Melissa was great) and picked it up the same day. Great service and awesome people. Thank you Ricky and all of your people.

Ricky and his shop did it again!!! Absolutely amazing …read more They did the Struts and Bushings and it's like driving a brand new car. I NEVER let any other shop touch my car. The absolutely the BEST SHOP ON THE ROCK!!!

Paul is to knotch! Diagnoses the problems with your vehicle and charges a fair rate! He takes great…read morecare of all my vehicles!

Paul is absolutely the best in auto repair (including things like windows!). He has maintained my…read moreclassic TBird for several years and I appreciate him more every time I take it in.

I Just had open heart surgery on my rig in RNS. From diagnosis to pick up the work and customer…read moreservice here is top quality! Very knowledgeable and skilled team. Friendly people working very hard in there.

If you are looking for honest and professional auto repair, look no further than RNS Automotive…read more These guys are the best! Had to have my car towed due to the check engine and other lights coming on and the engine running rough, and RNS Automotive was able to squeeze me in even though they were incredibly busy. Despite the tow truck taking longer than expected RNS still accommodated me when my car finally got there around 1 PM. They were able to diagnose and fix the problem by the next morning. I am sorry I didn't get a chance to speak with any of the mechanics, but Glory and Lee in the office were absolutely fantastic! Their courteousness and professionalism were outstanding. Also, this shop is honest. Integrity can be a rare commodity, especially in auto repair but RNS will not try and take advantage of their customers, which I truly appreciate. Thank you very much RNS! I will be bringing my car back if I need repairs in the future!

Great work and great, friendly service. My Honda Ridgeline was having misfire issues, and I finally…read morenarrowed it down to it needing either a valve adjustment and/or a piston ring job. Either way, with over 200k miles on it, it was going to be (hopefully) less expensive to swap the engine. I called around and Rockys miraculously said they had a used engine that just came in, and they could work on it later in the week. Unfortunately, if turned out that the engine wasn't exactly compatible. To try to make a very long story short, I ended up leaving my truck there for almost 2 months. I had to order am engine from the mainland that took 1 month to arrive. Once it did, they worked on it right away, and it was done within a week. They did have to change out several items from it, for to is age, but I finally got it back, and it's working great. The overall cost was a bit higher than expected, but it is what it is. The only reason for not giving them 5 stars is for to the fact that they didn't realize that they didn't have a compatible engine in the beginning, so I wasted 3 weeks, and spent over $600 in car rental fees, before finding out they didn't have a compatible one, and I needed to order an engine. At least the work is done, my truck is running great, and they were very responsive the entire time. They do great work.

I don't think there are enough words on the English language that can help me articulate how…read moreGRATEFUL I am of Rocky's Auto Repair! They saved me and my car!! I drive an older solid Toyota and with age, small details come up. As I was parking, my stick shift went completely "buttery loose " and it wasn't taking the command to Park, Reverse, or Drive. As a female that don't know much about cars, I COMPLETELY PANICKED! I called Rocky to see if he could help me and he knew what the issue was right away. The shifter bushing piece had broke. He was so reassuring and made me feel at ease! It was like talking to my dad or my Pops, and out of the sudden my problems and worries were gone. He told me not to worry and that it will be fixed by the end of the day. I had my car towed to his shop and it was literally resolved within less than two hours. His and his team sense of urgency saved me so much time and money, avoiding me to spend any extra cost in a car rental and such. He was so nice and professional, I will never hesitate to contact him again for his services and refer alllllll my friends and ohana to his shop. Thank you immensely Rocky!! You are the best!

Jeff was very knowledgeable and helpful! What I appreciated the most is he was able to fit me in on…read morea moments notice. This was such a relief to me. I was worried I wouldn't have a working car or that I would be driving an unsafe car. He first started by helping me troubleshoot over the phone. He met me at a location that worked for both of us and although he said it was kinda on his way, he was actually making a pit stop to help me!!! Luckily he had all the supplies and portable devices he needed to diagnose and turned out to be something he could fix on the spot. He arrived with his wife who assisted him, his beautiful Vanna White. Thank you so much to both of them for helping me in this busy season and on such short notice. Jeff was able to fix the problem on the spot and didn't take him much time at all. He ended up charging me only the diagnostic and essentially did the repair for free!!! Wow! EXCELLENT customer service. Jeff explained to me exactly what he was doing step by step in Layman's terms. After about 30 mins. He also texted to check if I got over the H3 freeway safely. Jeff does mobile auto service which makes it convenient for you. I checked out his website and says he is ASE certified and has been a mechanic for 15 years (probably more now). When I look for service industry people, I look for people who I can trust, someone who looks out for me and who I feel treats me like they would treat their family. That was Jeff and his wife. Mahalo for going the extra mile and showing so much aloha. Will definitely call again for all my car needs.

Jeff is a go to service focus professional. Glad to recommend him for any auto service. Has the…read moreequipment and knowledge to quickly diagnose and recommend solutions. Very good communicator.

Service was quick, and I was taken care of in under an hour for my truck's A/C recharge. The…read morewaiting room was clean, quiet, and comfortable, making the short wait easy. The staff was friendly, professional, and explained everything clearly. Overall, a great experience, and I'll definitely be back for future service.

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.