This place is horrible, charged me way too much, went to a different repair shop and got an…read moreestimate for 2000 less. DONT GO HERE UNLESS YOU LIKE GETTING SCAMMED

What can I say about Rochester Hills Collision. From start to finish an overall five-star…read moreexperience. We brought our vehicle in and were provided with a detailed quote within the hour. They kept us updated throughout the process. Our vehicle was repaired ahead of schedule and when we picked it up Joe walked us through the repair. We received our car back in immaculate condition both inside and out. If I could give them ten stars I would. If you have the unlucky experience of having your vehicle damaged make Rochester Hills Collision your first call!

696 collision is a very bad place I went there for an estimate and he was trying 2 controll my…read morebussiness for my repair then wanted 2 argu and fight with me cause I disagreed on his terms very bad don't go there

Some body shops take insurance payments only but they're cool with credit, debit cards and checks…read more I've taken two cars in to them with different problems - two separate collisions, and smaller stuff too - and they've been great each time. I took my Lincoln back yesterday, after a rust problem around a wheel well, and it was beautiful, with new pin striping and a perfect finish match. They're fast, they're honest, nothing seems to faze them, they seem to have it all down to a science, and they don't over-charge. HIGHLY recommended!

My insurance sent me here after I had been rear ended, all seemed good at first, they got my car in…read morequick. I had asked them to do an alignment on it because it wasn't steering properly and it's a brand new car with under 5k miles so I obviously wanted it straightened out. They said they would look at it and get it fixed up. I dropped it off on a Monday morning and on Friday they were calling me telling me the car was still missing a piece but they wanted me to pick it up anyway (yeah I'm not picking up an incomplete car just to fit their time quotas). They suddenly had the back ordered part it was missing a few minutes later and were able to complete it so I went and picked it up that Friday. The alignment was still off from first driving it away but I decided to have my dealership fix it when i went in for an oil change a few weeks later figuring they'd do a better job anyway. At the dealer I was told that my car still had a bent axel arm from the accident, something that them running an alignment immediately told them. So my question is did Minsers completely miss the $1700 of damage this was or did they find it and decide it wasn't important enough to fix (I'm not sure which is worse). I then called my insurance company and they told me I had to take my car back to Minsers despite my objections. I took the car back the day after the dealer found the damage and was told they would get it fixed up. After I had dropped it off I got a call from them informing me there were allegedly scratches on my wheel insinuating I had further damaged the vehicle not related to the accident. I'm not sure what was going on with that or what they were trying to pull but I obviously had not damaged my vehicle and the call ended with that. I got my car back today and it appears to be fixed and driving like new again which I appreciate (and expect). I looked at all of my wheels and there are no scratches to be found which is interesting to me as there we're supposed "fresh" scratches on a wheel. All in all yes my car is now fixed after bringing it to them twice. They seemed to use genuine GM parts which is also a positive. Although I felt as if they were trying to take advantage of me and possibly scam me due to me being a young woman and not knowledgeable about cars. Pictures to show that the damage wasn't even that extreme.

A place you can trust!!!…read more I unfortunately wrecked my car pretty bad a few years ago and took it here for repair. It was in bad shape and they did a wonderful job of putting it back together. Someone keyed my car and another person sideswiped it and left some marks on each side of the car. I took it in for a face lift today and it looks brand new again. The owner is very nice and even had my car cleaned up for me when I came to pick it up. I would recommend this place to anyone.

Family owned and great customer service. Been there many times and they always do a great job.read more

Very fair pricing and timely repair of my car. You can really feel the family business vibe of the…read moreplace and you just know you can trust them.

thank-you for looking at my sons car yesterday and tying op the rain guard. Im glad you had time ro…read morequickly squeeze him in Holly Hein

Excellent work at very reasonable prices. Ari keeps you informed with updates from beginning to…read moreend.

The shop fixed my Jeep after a car accident, and did a great job! Car looks amazing, but more…read moreimportantly, the customer service was exceptional. The owner personally took care of me, and the rest of the staff had great customer service as well. 10/10 would recommend, will be sending business here in the future!

The best collision in town. Did a great job at repairing my vehicle in a timely matter. Definitely…read morewould come here again for repairs. Honest and trustworthy place. Owner and staff were so kind and welcoming and always kept me updated. Highly recommend!

This shop does great body work, they've serviced both my car and my wife's, and did quality work,…read moreswiftly. I hope we aren't going to be continually repeat clients, but if we do need more work done, it's nice knowing we have a solid place to go.

Ed and his team do great work. Sadly, I had to bring two different vehicles here: a minivan which…read morewas rear-ended by some kid in his daddy's Jaguar on prom night, and a sedan sideswiped by a garbage truck while parked. Both times, Ed kept me updated on timing and worked with me and the insurance companies. Very pleased. If I need a body shop again, I'm coming back!

My experience with ICON Collision Shop was outstanding. The work that was performed on my 2022…read moreHonda CRV was flawles, although I admit I wasn't sure about fixing my vehicle with very little damage. I was concerned that the paint would not match, I would definitely recommend this company. Thank You.. Bernard

My Cadillac SUV was in a minor fender bender. When all parts ordered and in the shop- they picked…read moreup my car and completed repairs in a timely fashion and to my satisfaction! Would recommend this collision repair service! Gus and his son were very responsive.