Just left there spending $70 and didn't have my extra gravy I paid for not I had any utensils just sad because I told multiple times about my gravy and to get home and don't have gravy for my meatloaf and mashed potatoes I'm very annoyed read more

Went here for my birthday; The experience was amazing. The customer service was good, servers were so sweet. The food was delicious, especially the rolls. I would say those things are better than the ones at Texas Roadhouse. The ambience and lighting were oddly comforting. Loved the little birthday chant/ritual they did. 10/10 would recommend, will be coming back soon! read more

Sorry to say, I read the reviews and thought how bad could really be. The place is destroyed.... dirty everywhere mushrooms on floor. The waitress is cleaning the floor while serving? Who wants to recieve their food after hands have been on a dirty broom. The waitress could not wait to complain about her schedule and shift. Unsatisfactory food, including as far as "out of croutons". Who is out of croutons? I don't know if there is a management issue here but this place needs a overhaul in a bad way. read more

The worst meal I've had. Don't want to hear how they are trying due to covid blah blah blah. Today for Father's Day I ordered a 16oz sirloin with mashed potatoes and corn and my son a fried chicken sandwich. Well at least my son got fried chicken to bad no bun, my sirloin was the grizzliest, most un-appetizing steak I have ever looked at ordered I trimmed so much fat and grizzle off of it to the point I probably had 5 good bites of a 16 oz steal and I ordered medium came to me well done. Mashed potatoes cold that butter wouldn't melt on them. Do yourself a favor. Go to a different steak house. Called up and spoke to a manager and sure wanted to re cook it for me, but I said no no thank you, offered a credit for next order, I said no no thank you, my luck I would order again from there and use the credit and have same outcome. I'll just cut my losses. read more

My husband and I went to Logans Road house for my birthday, and everything was perfect. The server Alicia was the nicest person you'd ever want to meet. My Rib Eye meal was delicious and the sweet potato was baked and seasoned to perfection. My husband ordered chicken and crab cakes, he loved it. The five dollar drinks were also good. My husband and I let the manager know how much we enjoyed ourselves. This review is not hyperbole, it's the honest truth, We will be back. read more

There last night with 4 ppl. Had a very odd experience, 2nd wait person told use there was a problem in the kitchen without further info. We ended with 4 different wait persons. 1 of our party didn't eat there food, burgers charred, other well under cooked. Mentioned issues to the staff .... no acknowledgement or anything, hate to sound like "that guy" but over all way below average. We didn't say anything other than polite dissatisfaction. I hope they figure it out. I had to select 1 star just to post. read more

Came in and was greeted and seated immediately. Got the 8.99 steak with sweet potato and apples read more

Logan's Roadhouse - Well done steak that falls apart in your mouth - Barbeque Near Me - Southgate, Michigan

I would say the worst. Our food took a long time n when we received it was cold. Service was horrible. Took a long time to see our server. She forgot my daughters shrimp. But by the time she got to the table to even check it, she was halfway through her meal. No eye contact, I even ordered margaritas and she didn't even try to sell me on liquor or better yet even friendly. No manger ever was seen. Two bartenders with the most filthiest bar I've ever seen. Staff was sitting on one side of the bar area, taking up half of one side. Loud and obnoxious behavior. I was shocked when walking in why it was so slow on a Friday night at 8pm. I can see why now. Horrible experience. Not returning. Merry Christmas! read more

I love Logan's. I'm a big fan of their food, atmosphere and service. I don't typically order their affordabley-priced sirloins because it's not a good cut of meat. I've been impressed with their ribeye, though. Occasionally they'll overcook it, but it's still delicious. I get mac and cheese and french fries for my sides. If I'm not feeling red meat, I'll order their teriyaki chicken with extra pineapples. It's so good, I love the taste of chicken, the sweet sauce and pineapples together. Typically we get good service here. I can't remember the last time we got a waiter or waitress I wasn't happy with. There's always a manager on the floor visiting tables and making sure everyone is taken care of. I appreciate when restaurants use this tactic. It makes me feel important. Don't come here if you're allergic to peanuts. They're on every table and the shells are strewn about on the floor. read more

One of my favorite chained restaurant. Now let me tell u first that their ribs are so amazing and priced right. They literally fall off the bone with no gristle what so ever. And their pork chops are just as good. My wife and i frequent there as much as we can. Great atmosphere and great staff makes me give it 5 stars everytime i go there. Been there a lot. read more

Logan's Roadhouse - I dont care if u go there to get steak. GET THE RIBS INSTEAD. u wont regret it and u will get addicted. - Barbeque Near Me - Southgate, Michigan

Good food Great service! They no longer had certain items on menu available but you can't hold that against the server. My glass was refilled without me having to ask and my steak was perfect the first time. What more can you ask of a steak house! read more

Came for lunch with a total four people. Had to wait to be seated, no staff to serve? Really! Service was slow. Rolls didn't come until salad. Food was great! Bill came but she never came back to get cc. Had to stand up and put my coat on, then she came. Usually a good place to come and eat. If you come ask for Shawnda. She's an awesome server. read more

food takes forever. bathrooms are nasty and manager doesn't even come by to see how everything is just hangs out. Will not be returning.

I can definitely see why the awful reviews for this place. Just got done having lunch here and am very unimpressed. The food took a really long time to come out. They took forever and a half to even bring out the bread. But with that said, the bread was unfortunately also the best part of our meal. I opted for the make your own plate with the given options listed on their menu. I got the "fall off the bones" ribs with the grilled shrimp. For my two sides, I got the corn and the mashed potato with brown gravy. When the food finally arrived, it arrives feeling room temperature...the ribs were completely dry like it's been cooked past death. The shrimp sitting on a small bed of rice were boring and lacked flavor. They forgot the gravy to my COLD, HARD mashed potatoes. The corn was the only thing I find myself reaching for. With every persons' meal averaging to $20 a plate, I'd really expect more. And if not more from the quality of food, then at least the service. Everyone here seems to half ass everything. There's no attentiveness or care that went into our service and experience there this afternoon. I do not recommend. read more

Terrible, Terrible....I honestly don't know how this restaurant is still open. Unprofessional staff let me start off with that.....staff is loud amongst each other, while we were there a few of them decided they were going to have a break and hang out at the bar with their feet up on chairs. I ordered a French Onion Soup, they must have pulled it out of the fridge and brought it to me....cold and the cheese slice on top was just put on, not even melted. While we were waiting for our order to be taken, our waiter was hacking so bad not covering his mouth at all. Thank God I always carry disinfectant wipes in the purse, we wiped everything down at the table down. SAD! if it were up to me I wanted to walk out but my husband on the other hand is too nice. If you want to survive hire new employee's and management staff. read more

I went for dinner last night ordering grilled meatloaf, chili and a side salad. The chili was horrible with 50,000 beans in a cup. The waitress forgot my side salad, and oh my god when they brought my meat loaf out, it was clearly burnt all the way with large black char on it. It was extremely dry and tasteless. I mentioned it to the waitress and she said this is what it always looks like. My daughter ordered the crab patties. When she tasted them she said they were awful, tasting as if the crab were not fresh, and the texture was like mush. We were highly unsatisfied and greatly disappointed. We asl to speak to manager who never came by to discuss this horrible dinner. Beware. read more

Ate there last night. We got sat in a side room I never knew existed there. It was very cold. They did have the fireplace on, but still very cold. Very good hot rolls, great salad, hot baked potato. Ribs and steak were to our liking. Two of us ordered fries they werent even warm. Rolls and salads came out quickly our main course took awhile which is probably why the fries were cold. read more

Don't bother. Texas Roadhouse is across town, far better quality for about the same price. The wine I wanted was out of stock. They brought out a substitute but at a higher price. Strike one. Ordered a sirloin steak medium rare. It came out with a cold, blue center. Strike two. The steak was so tough and full of gristle it was hard to cut and harder to chew. Strike three. read more

We went back for another lunch a year latter. Most of the group liked their meal. But i got the signature burger, thinking a steak house would have a great burger. Wrong, it wasn't very good, and burnt. I will not bring the group back again. Larry. read more

It took for ever to get my food and when I did it was not right and the waitress spent most of time in the kitchen talking to the cooks.had to look for her to pay my bill. read more

Ordered takeout and It was terrible. Ordered steak and mashed potatoes. The steak was burnt and unrecognizable on the outside and red and uncooked on the inside. Everything else tasted spoiled but the rolls. This seems like a health department issue there is no way it is safe to serve this. Looks like another customer posted a similar review just hours before me. Definitely avoid. read more

After reading reviews I was a little apprehensive about dining here. My husband and I were pleasantly surprised. We went on a Saturday afternoon and this Logan's was busy but we were seated almost immediately. We both ordered a sirloin dinner which didn't come out speedily but not a terribly long wait. While waiting for our dinners we noticed the waitstaff hustling, we were impressed. The steaks were cooked to our liking and very good. Our waitress was very attentive and friendly as was the hostess who greeted and seated us. I did feel like the people are packed into the restaurant like sardines because of the seating design, no intimate seating here. Relaxed, come as you are atmosphere. I don't think this would be a place to grab something to eat quickly or on the run. We decided on the way out the door that we would definitely dine here again. read more

We go to Logan's Roadhouse whenever we have a taste for steak. The staff is friendly and efficient here. In the past, we have had Rib-eye (my fav), NY strip, Porterhouse steaks, Prime Rib as well as a few salads (okay, the grilled chicken or salmon salads piqued my interest). My rating would have been a 5 but the Prime Rib did not have any flavor at all--maybe a bit more marinating or something? The peanuts available on the table reminds me of another Rib place that allowed you to eat them, then, throw the shells on the floor. The jukebox was cool because it had a plethora of songs (for free) to choose from and enjoy while you ate dinner. The music ranged from country to classic rock. Very enjoyable experiences here. read more

Never again. Maybe we were there on a bad night, but holy. We went on a Monday night around 5pm, so it's not like it was a weekend when it was packed. It took about 10 minutes for our waitress to finally make her way over to get our drink order, which should have been our first sign, but we hung in there because this isn't one of our usual "spots" and we were being adventerous...whatever. Anyways, we placed our order - two skewers of wings, an 8 oz steak, and a baked potato. We waited 50 minutes. You read that correctly...FIVE-ZERO. Not only did we wait a ridiculously long time, but our waitress did not come to our table once in that 50 minutes...not to check in, refill our drinks, tell us the food would be up shortly, nada. When our food finally showed up, the manager dropped it off. He didn't offer up an apology for the wait or even say anything. The baked potato was overdone, the steak was extremely dry, and everything was lukewarm. Like I said, never again. read more

Today was not a good day to eat at Logan's . Very busy this evening so chose to eat at the bar. The bartender was not only doing drinks but also placing orders and picking up food. Hustling for sure but waited 45 minutes for a steak and then found out the order had to be placed again? After notifying the manager who offered an appetizer while waiting, really you can get an appetizer faster?....the food finally came after waiting 1 whole hour! ...,With an over cooked sweet potato the size of a football. At least they compensated for it. Get the bartender some help!!!! read more

Last night was my first and last time there for the following reasons: 1. Drinks were watered down and took over 20 minutes to make. 2. Appetizer took 45 minutes to come out 3. Had to ask for water 3 times before our table got any 4. Every other table got seated with bread, except for ours. We had to ask for it. 5. Ordered salad with my steak. The salad was never brought 6. Ordered my steak medium and it was well done 7. My significant other ordered a chicken salad. Came with 4 tiny strips of chicken. The other half of the chicken is still MIA. 8. While deciding between the mash potatoes or the mac and cheese my server told me the mac and cheese is "really good." It was Stouffers. Don't get me wrong... I love Stouffers mac and cheese; but, when I go out, I expect home-made, not boxed and frozen. Overall, food, service, poor drink quality, and long wait times made for a less than mediocre night. Won't be back. read more

Went early on Sunday afternoon, there was a 10 minute wait even though there were plenty of open tables because they only had one cook in, ok fine no big deal. We were seated and were waiting for just over 10 minutes with no server even coming to take our drink order. We got up & left told the hostess give the table to someone else because no one ever even came to take our drink order after sitting for 10 minutes. Had to cancel my plans of taking my son to a 2:30 movie because of this poor service. We won't be returning. Went down the street to Applebee's, was seated immediately and received our drinks and appetizer in less time than what we were ignored over at Logan's. Highly disappointed read more

I had the absolute worst experience ever here! Me and my cousin arrived at 6:45 pm, our waitress brought us our drinks and disappeared! She never came back to ask if we needed refills even though we were seated facing the kitchen ( literally ). By 7:50 pm we still had not been asked if we needed refills and we still had not received our meals. Finally our waitress noticed that we were visibly upset! She had a manager come to our table who was very nice to us, but by this time I was just outdone! Our meal was comped, but that was no gratification as our waitress made sure she tended to the table directly next to us, who came in at 7:45 and had their appetizers and dinner by 7:59! ( @ Logan's R. Of Logan's Roadhouse, you have to initiate the private message as I am unable to do so ) read more

Ah, Logan's Roadhouse. A downriver treasure. I was but a wee lad when they built this wonderful restaurant. I often find myself dreaming about fresh, perfectly cooked steak being served to me by a wonderful wait staff. It's sad waking up sometimes. But now it's Friday. Pay day. All other bills be gone for this is all that matters. Food. Drink. PEANUTS! This place is good. Great steak, sides, chicken. Typically packs out around 4:00 a 5:00. Sweet tea is great. They send my house a coupon in the mail usually monthly for $10 off and another for 20% off. Free rolls and peanuts with any meal. read more

Well I came in ... granted the busiest time of the year but NEVER IN MY LIFE have I had someone tell me to PUMP MY BREAKS when I asked for a bar bill while I waited for a table. But the barmaid that was working with a more petite young lady told me that when all I asked for was my bill .../ RUDE! Get out from behind the bar don't make others miserable - especially clients. read more

Waiting for a table now. Called ahead about 45 minutes. Got here and was told 10 minutes. Waited 30, and checked with hostess. They had no clue where we were. They lost us. We stand here still holding their pager. :( read more

I enjoy the Rib Eye and the Bone In Rib... Seasoned well and cooked perfectly!!! I get carry out often the staff is very pleasant. The grilled veggies on the skewers are delicious. read more

NEVER AGAIN! This restaurant USED to be good. my husband and I went to dinner here within the last 20-30 minutes. I had to use the restroom and it was awful! 5 rooms, one out of order and the 4 were gross! i let the waitress know and she didn't even have the decency to come back after it had been cleaned to let me know. I spent $2.99 on a iced tea that I couldn't drink. We couldn't get the bill fast enough since we had to cut our evening short so I could go home to use the restroom! I called and got the manager and he told me that he hadn't had any complaints all day. When he asked me what was wrong and I told him, he just kind of blew me off. I then asked him if I should've tried to pee standing up like all the other people must've done. He basically had no answer. my advice if you go here, don't get anything to drink. Shrimp also had no flavoring just tasted like smoke, and not the good smoke with the pink, but like it was set on fire! NEVER AGAIN! read more

Thank you to managers, Kim and Shannon, for the care and diligence you took during my parents 60th birthday party! Nicole was energetic, thorough and incredibly friendly as our server! The food was perfect and I'd definitely be back to throw another party again! Thank you!!! read more

Logan's Roadhouse - Perfect place for a casual party! - Barbeque Near Me - Southgate, Michigan

I'm giving this visit 2 stars because the food was good and our waitress Emily was great! The reason I didn't give more stars was because of the unprofessional atmosphere. When we walked in we waited a long time for someone to come and greet us. Once we were sat our waitress came right over and was very attentive. However, in the kitchen area the waitresses were loudly arguing with each other. One in particular did nothing but stand back there and yell at everyone. Multiple people came in and left because they were ignored by the hostess. Then to top it off the waitresses were sweeping the floors all around people that were trying to enjoy their dinner! Very unprofessional and I don't think we will be back despite the good food! read more

Hands down the absolute worst meal and service. The bathroom was disgusting. The steak was beyond well done asked for medium well. Taste like garbage. No milk for children. Ordered 2 onions blooms they didn't have those either. The service was disgraceful. The Southgate mi location needs to close read more

My family went to an early dinner, the place was not busy. We waited for a full 30 minutes before someone even came over to take a drink order. Our food took at least 40 minutes and most orders had something wrong with them. The waitress continually forgot to bring things we asked for. We decided not to even ask again for the missing things because we knew it would take too long. When the bill came (which took 20 minutes after requested)every person had an error on their bill. This was all around terrible service and an unenjoyable experience. read more

bad costumer service, they had me and my family waiting two hours to get are food and order are food

Me and my wife had a 48$ meal at Logan's on Monday night.My mashed potatoes where served cold. My steak had a bone in it. about the size of a nickle.I did not make a giant issue of either things. I pointed it out to server. and was appaled by stupid kitchen state and Female manager that totally disregarded my Bone complant.pure disengaged to anyones safely..TSW. I feel the manager at the time should be fired and a cook named I think Brian that was involved in a kitchen array should also be fired ASAP.. Sounded like a Fight in kitchen(by brian) read more

There was no wait which was a nice surprise but then we found out why. The server seemed very uninterested in taking our order to the point he missed half the order placed. The length of time it took the recieve the food was average. The food again was average. The facility was definitely not as clean as youd expect. I wont return when many other options are available with better service and food. read more