The managers here really make you feel at home. The servers always have a smile. The food is always hot and looks just like the picture. The environment is very cosy and you just want to let loose and have a good time. They have rolls that are to die for. The wait time is always short. read more

The food was great 2 of the 3 times I ordered in the 6 weeks. BUT THE MANAGERS are the RUDEST people I have ever met. The last one, wouldn't even look me in the face. First experience - spent $90, I asked for the FREE BUNS that come with every order. THE MANAGER said NO. Really $90. The second time I got the WORST FOOD, because instead of packing it right, they put it in styrofoam containers, so when I got home, EVERYTHING was cold. Spent $80. Different manager still gave me a hard time. 3rd time, I insisted on getting my food in the aluminum tray, to keep it warm. ARGUED with the MANAGER about my order AGAIN. Finally got exactly what I wanted and it only cost me $50. When I got there the 2nd manager, I met before, I said with a smile, oh I remember you from the last time. Her eyes got big and she spun around and left (obviously a newer manager, but WHY). Then the manager that argued with me came up. NASTY PERSON COMPLETELY. I smiled and said you must be the one I talked to on the phone. She didn't look up and said "YEAH" Here's my issue. I order the same thing each time. 1-2 full order of ribs for a family of 6. This manager said I could not get sweet potatoes with my ribs and I said WHY NOT. I'm paying for them. RUDE. Each of these times I was visiting my 86 year old mother who loved their food and couldn't understand why so RUDE. In Westland, the managers treat you right everytime. This restaurant staff needs an attitude adjustment and don't you dare USE COVID for your RUDENESS. That comes to just from you. PERIOD. I will never eat at this restaurant and neither will my family. 3 strikes and your out. I really believe its because on the third order (I wore my Marine hat in every time) I asked for my military discount, which was not given to me the other times. Does she have an attitude with military, or just helping customers that don't dine in. General manager contacted me by email but never called and I've called him back 6 times. Does give you a very bad feeling about Logan's all together. read more

2nd time here in past few months. Same story,terrible ...terrible service. 22 mins for drinks and still waiting for bread going on 40 minutes. Disappointed. read more

They make the best grilled salmon I've ever had. I go to alot of restaurants and am usually disappointed with their grilled salmon, but not here, they do it just right, the way I like it. And they have a watermelon icee liquor drink thats good too. read more

Very disappointing! Upon arriving there were 5 hostesses standing around talking about another employee. Not very professional. We were then escorted to a table on one side of the floor only to be told by the hostess that we were going to be seated somewhere else. She then proceeded to direct us to a table way in the back of the building. Since I was with my 96 year old father I asked that we be seated somewhere closer to the front. Apparently she didn't want to do that. We found a booth closer to the front and asked that we be seated there. One of her coworkers asked her why did we get seated there since they reserve those booths for 4 or more people, we had three in out party. We sat there for 10 minutes with no one returning to get our drink order. We got up and left. I will never go back. Poor service, lack of attention to their customers, and no consideration to the elderly makes a bad review. Don't waste your time or money at the Southgate location read more

Visited this location on Tuesday and it was terrible! The rolls were too chewy to eat, my chicken lacked any real flavor, my zucchini fries were limp and oily and my broccoli tasted like someone had dumped an entire container of salt on it. Our waiter didn't come to check on us until after we had to flag someone else down to ask for more napkins and refills. Then when we paid the bill it something like $26.93 cents and we gave him $40 and asked for change. All he brought us back was a $5 and 5 $1s, umm did you assume because you sucked we were going to stiff you so you just kept the $3.07? I waited tables for a long time and would NEVER have done something like that!!! Instead of a $6 or $7 tip he only got $5 and if we both hadn't lived on tips for years we seriously would have just left him the $3.07 and walked out read more

I can't believe this restaurant only has a 2 out of 5 rating on Yelp, last Friday was the first time I've ever gotten to try going to Logan's Roadhouse and it was a really good experience, the food & service was very good and it has more of a laid back atmosphere than Texas Roadhouse (we have one in my region unlike Logan's), they also have good early dinner specials on a daily basis which was a very good value. read more

I enjoy the atmosphere, I go often for the price of the food and the good service I receive. Food alright. The moonshine chicken is what I order not to bad. The rolls have changed since they open. read more

Horrible food! It's unfortunate that Yelp doesn't offer zero stars. I ordered the beef brisket, pulled pork & fries. The pulled pork was a dried hunk of blah, the fries cold and brisket was not bad but lukewarm. Timing is something they need to work on. We were a table of 5 and the temperatures of our entrees varied. I expected better than what I received since they are preparing prepackaged meals. The wait staff was the only highlight of the visit. read more

We were seated quickly on a Saturday night which is always pleasant. The server came quickly and was very friendly and approachable. Took our order, food came out promptly and everyone enjoyed the food. The manager came by during the meal to introduce herself and make sure everything was ok which is always a plus. I would've given it 5 stars but my food was slightly overdone but was still good. I'd recommend giving it a shot read more

If you want a salad with your meal this is not the place to go, it won't come till your meal is served. If you want pepper for your prime rib, go to another table to get some. Stay away, the place is a joke. read more

I'm sitting here right now and just embarrassed that they offer no bread, slow on refills and no fried onion. No plates with our sampler appetizer. Seated my son in the middle of two other tables with several booths open. read more

Worst service I've ever received. I ordered their chicken and shrimp and the manager came out and said the chicken was burned. The waitress came back a few times and still no chicken. We were done with our meal then it finally came and the Manger said he'll cut it off the bill and offered us dessert. We don't want your fucking dessert. We should of went to Texas roadhouse. read more

Excellent waitress. Food was out fast and was great! I will definitely be coming back :)

I'm going to go to the Logan's on Eureka road soon. I hope it's like the one I recently went to out of state. I ordered the grilled shrimp, and french onion soup. The bread they served was really good, and I'm not a big fan of bread. The shrimp was very good, it was perfectly spiced. The soup...well, that was average, but not awful by any means. I don't usually like chain restaurants, but I had a good experience out of state, hope to have a similar experience again in Michigan. read more

Horrible service. My glass sat empty at the bar for over 20 minutes. I never got what I actually order after being told there on it. 3rd times a charm defiantly isn't the case when it comes to this places service read more

3 of us had dinner there last night the steak and salad was very good but over all I felt the meals were over priced. Our server was very attentive but the food was very slow coming out of the kitchen considering the restaurant was not very busy. read more

It's no Texas road house. Not the same butter for the bread. And I don't think the steaks were as good.

Seems like we go here then say we wont go back every time, then a year later we forget and go back to this garbage. Food is way over priced and cooking is horrible. Ordered a filet medium rare and it came out med well, which happens sometimes, but then the manager brings another over that was waaaaay undercooked and it took 15 min to get. We had a filet, two salmon dinners, and a NY strip that cost me $100 and me and my wife drank water. We will never go back, the place is a joke. read more

We had a gift cards for our anniversary. We decided to drive to this location instead of the Livonia location. When we arrived we stepped out of our car and never made it inside. Two waitresses were next to the front door smoking. My wife and I were disgusted and left. We went to the Livonia location the next evening and really enjoyed our meal. read more

Go online and register for their coupons to be sent to your e-mails. Other than that we have been here a few times, the food is mostly great! We will however never order anything with the lobster tail again. My husband and I have never had to use a steak knife to cut our lobster tails at any other food establishment. I do love their salmon though! read more

Check your takeout order before you leave the place. They can be counted on to forget part of your order. I've ordered twice. The first time it was the rolls, this time it was the dressing for our salads. read more

I come on Fridays to get their prime rib, which is only available Friday at 4 pm till Sunday. So the last 4 times I've came they don't have it, I'm here at approx 7:30 PM.So why advertise it on the menu if you don't have it when you say you will. Otherwise not too bad for a chain. For now on I'll just go to Texas Roadhouse. read more

Terrible Service. Food took forever to get to the table. Then it was cold. Server brought us drinks and disappeared... Been to several Logans through out the country and to this one but it seems there going down hill at this location... Wont be back.. read more

Pretty good for steak lovers, it has good cuts of steak. You can see the fresh steaks in the cooler and watch the cooks prepare the food.

Went here the other night after I found a gift card in a drawer I never use. We expected a wait but they seated us immediately in some air conditioned screen-in room with open windows. They must have a huge ac bill due to running the air with the windows open. But the room was comfortable. Our waitress was quick to take our order and I ordered a sirloin well done but not black on the outside and my wife ordered sirloin tips medium well. While waiting they gave us a couple of dinner rolls with butter. Wished they had the butter Texas Roadhouse used. My steak was awesome. Cooked perfectly with next to no fat to trim. My wife's steak was not medium well though. When she cut into it, it was so undercooked that it screamed. She ate around the edge and said she wasn't hungry and that she'd cook it for her lunch tomorrow. Logan's to their credit was willing to finish cooking it or replace it. She claimed she wasn't hungry anymore. What was interesting though was that she appeared to be hungry when they served me my desert I ordered. They saw her eating it with me and decided to comp the dessert. Logan's did a good job, was willing to correct errors, and provided a comped dessert as a result. read more

We haven't been to Logan's in a long time, but received a buy one get one free burger coupon & thought what the heck. I am so glad my burger was free. I ordered the roadhouse, thinking the bruskie onions were crispy, they weren't, the bacon was raw, I had 4 sautéed mushrooms, 2 tiny pickle chips & a sprinkling of cheese that I couldn't even taste. My burger was tasteless, I don't think it was cooked on the open flame grill & not cooked as I requested. Because it was free my husband requested I not complain, not that the manager or waitress seem to care. The waitress wasn't even sure what happy hour was except what time it was. We won't be back. Too many other good restaurants in the area. read more

How is this place still open. If I could give this a half star I would. We came in what would have been the dinner rush. There were a total of 12 occupied tables. We sat at the bar because usually you get fast, reliable service. Not here. It took more than 5 minutes to be approached. We ordered drink and an appetizer. Our drinks and appetizer came and went. The bartender still hadnt taken our order. 30 minutes later we still hadn't received our medium and medium rare steaks. We decided not to wait anymore and asked for our food to go. She never apologized for the wait but instead pulled up our tab on the POS, looked at her watch then at us. She walked back and came right oqut with our food. Who knows how long it had been in the window as she was only back there the length of time it would take to box it up. $65 for a crappy experience. My husband's steak was overcooked and both were flavorless. Don't waste your time on this place. read more

Had our supper there last night (Super Bowl Sunday) during a snowstorm too; meal and service was GREAT! My husband and I had NY strip steak and it was AWESOME! Perfectly seasoned with baked sweet potato and steamed broccoli. Our son had some sort of bacon cheeseburger that he said was great. All our food was served piping hot and the wait staff was very attentive. My husband is very very picky about his steak and he gobbled it all up! I was a little bit leary about what to expect with the low Yelp ratings, but we were so pleased, we will definitely be back!!! read more

I have been a frequent visitor for a couple of years and have always gotten the anything and everything salad. Today I came in and got the exact salad, but was so disappointed with my chicken. It tasted like rubber. I didn't eat it! When I mentioned it to the waitress she admitted that the chicken changed and many people have been complaining about it. She said she told the manager and he would let corporate know. Our waitress was very sweet but did nothing to rectify the situation. 3 people at our table did not eat the chicken. Not once did she offer to take 1/2 off the bill or get a free dessert or even replace the chicken with steak.. Nor did the manager come by. To be honest I'm not even sure the manager was there. Usually in the past a manager always walks around and talks to the customers. I'm just so disappointed. And I'm not sure I will be going back. (Which is a shame since we usually go atleast every other week.. read more

This place is terrible!!! I ordered a sirloin steak medium well and it arrived to the table Rare! The manager came to the table after 15 minutes of sending it back and said sorry but the steak came back still bad. I told the manager this is a STEAKHOUSE and you should coach your cooks to prepare food correctly. Don't bash the cooks but coach them. Shame on Management I don't want another potatoe because my steak was cooked like crap! read more

Sucks! Went the other day. Service was slow. Food was cold. Server sucked! Never again...waited 30 minutes for food... No drinks other then initial drinks were served. Server didnt even bother with us. Sucks! read more

I had a terrible experience when I ordered a carry out. I was given a bbq sauce with food already in it and the sauce was already half gone. Didn't discover this until arriving home (Lincoln park). I called the restaurant to explain to a manager what happened, not for any free food, but because I was absolutely disgusted. However, the manager didn't care. She said it would be impossible for that to happen. I have not ate here since, and I do not plan on eating her in the future. read more

Logan's Roadhouse - Barbeque Near Me - Southgate, Michigan

So, this would be higher, if the service was better. Our waitress attended our table around three times throughout our visit. Also, the logan steak that was prepared for me was probably the driest steak I've ever had the displeasure of eating half of. I want to give 4 but the service has more to be desired. I ordered the logan steak baked potato and rice, as I said previously the steak was dry, the rice was not the best either, the baked potato is however something I would eat regularly. They also do not have Mountain Dew or mellow yellow, which disappointed me but really doesn't affect the over all service. So all in all I rate Logan's steakhouse of Taylor a solid two stars. I feel like with solid adjustments it could be a nice four. read more

We came in for the get a burger free deal. My husband got the Roadhouse burger and so did I. It took 45 minutes to get it! Too long. But, before that, we ordered a Budweiser and two waters. Crystal brought 1 water and a very flat Bud. We sent it back, got another flat Bud light. And still no h2o.Ugh. Sent that back, got a Michelob Ultra WITH 3 INCHES OF FOAM?!?! AND, STILL NO WATER FOR HUSBAND. Now for our burgers, they were not cooked med.well, more like med rare. The lettuce was a sad wilted thing. And, where was the bbq sauce??? There were barely any fries on the plate for a $ 10.50 burger. Oh, and where did our waitress go? I need bbq sauce! I asked a hostess (?) For some. Still no waitress, She never came back. Why would anyone serve a flat beer? And its customary to check on your guests throughout their visit, keep us updated when it looks its taking too long for the food, get the guests more water, or a water, how about a free desert for here or to go? That might soften the blow. read more

Used to be great no matter how busy. Went there last weekend and waited a really long time for food. People next to us left without eating. Then the waitress spilled a whole glass of iced tea in my lap. Accidents happen, but I ate my meal in a puddle and soaked jeans. The manager came over only after I asked that my meal be comped since it wasn't really enjoyable it wet pants. The manager came over and said I could give them a dry cleaning bill. For my jeans. I told her I didn't need my jeans dry cleaned. She asked what I wanted. I wanted her to do the decent thing without having to ask, that's what I wanted. Eventually got my meal taken off the bill but she was not nice about it. Not a good experience. I don't know what happened to this place but I will not be back. The waitress was very apologetic, but the manager clearly doesn't know how to make customers happy, nor did she seem to care. read more

We went on a Friday night. We waited for over 20 minutes for a table. It took a long time before we got our food. When it did come my husband's order was wrong. It took telling 3 people including the manager that it was wrong before they brought the right orderwhich was about 20 minutes laterBefore it even came the waitress was bringing boxes for leftovers. Shortly later she brought the bill. I had hardly ate any of my food. I felt I was rushed out of there. The food was just ok. I will not be back. read more

I've been here several times and the service and food are usually pretty good. But something is going on and they better figure out what it is... A month ago myself, my wife and her friend came in for dinner because my wife had a 25% off coupon. We arrived and sat by the bar at a high top table. We ordered and the ladies got their food. I waited for several more minutes... around 10, before the waitress came over and said the kitchen messed up my food and they were remaking it. So I waited another 15 minutes and she returned to tell me it was coming right out. Now the girls are finished and I still haven't gotten my food. 5 more minutes goes by and the manager tells me that the waitress punched in the wrong item at the computer and that's what the issue is. Finally my food arrives and it waaaaay overcooked. I decide to just box it and feed it to the dogs because now I'm full of rolls and peanuts. After a short discussion with the manager and the waitress about why I shouldn't be charged full price for the meal (which I don't win) the waitress take 25% off of the friends bill and about 15% off of ours..... By this time I just want to get out of this place before I lose my composure. We leave. Fast forward to this past Sunday. My wife says she has a 10% coupon for Logan's and asks if I want to give them another chance. I reluctantly agree. We arrive and sit by the bar at a high top table... Maybe not a good move. We order our drinks and food at the same time. drinks are served followed by the rolls. a man comes in a sits behind my wife around 20 minutes after we sit down. Our salads arrive and we eat them. We sit and talk about a bunch of things and notice that it's been around 20 minutes since our salad plates were taken...The waitress brings more rolls?? and another glass of tea for me. about 10 minutes later, the man behind my wife gets his food. Another 10 minutes goes by and she comes over to say that there was a problem with the printer (in the kitchen, I guess) and that the order ticket never came up. She changed the paper roll and out it came, my food should be ready soon.... We explain what happened last time we were here and she assures me that won't happen again. Well she was right. So now I'm wondering how the guy behind my wife got his food if the he ordered after us and the printer jammed on our order?? So we watch as she stocks glasses behind the bar, waits on other customers, brings out other food... and so on. I have finally had enough so I slam my hand down on the table and say to my wife, "Let's go". I walk over to the bar where our waitress is working and say "We're not waiting", she replies "Ok, have a good night"??? WTF? My wife says "We have to pay for the drinks", I tell her, "I'm NOT paying for that"! We were there a total of 1 hour and 15 minutes. We walk out and drive down to Out Back Steakhouse. We were seated immediately and placed our order. The food was on our table, perfectly cooked in 12 minutes flat. It will be a long time, if ever, before I return to any Logan's. Incidentally, I didn't want to put this review here but I have been trying to call Logan's for the last 2 hours and the phone just rings busy... I doubt they are so busy I can't get through. I have since spoken to the people at 844-6logans twice. After I posted my review on Trip Advisor and Google I got a response saying they wanted to follow up with me. They have had my number since the day after this happened, but I have not gotten any call. I called again today, we'll see what happens. I'm not holding my breath. ***UPDATE*** Since my review, I have been contacted by the Logan's Roadhouse manager, Shannon. She explained to me that they have had some personnel issues and asked if I would be willing to give them another chance. I told her I couldn't guarantee it but it was possible. She told me she would be sending a $40 coupon to use and after my visit she wanted me to contact her and tell her all about my visit. Well, 6 weeks later I still have not received a coupon nor have I been back there. I guess all she was doing was giving lip service and doesn't really care if I come back or not. That's fine with me, there are plenty of other places in this area where I can eat. I'm crossing Logan's off my list... for good. Thanks for making my decision for me, Shannon. read more

We had an awful experience here tonight! After saying there was a 15 minute wait, we waited 50 minutes before we were even seated. Drinks took 20 minutes and food took 45 minutes! One of us never got one of our sides with dinner. Two managers came over to talk to us and did nothing to help with our experience! Will never go back here! read more

The meal and waitress were great. However, the incompetent hostess completely forgot to tell the waitress to sing happy birthday to someone in our party. I made it a point for the hostess to tell the waitress. Then, the hostess said it will never happen again. Really ? I hope the manager reads this and cares. Oh- did I say it was my first time there ? read more