Food was good... service was highly questionable. Employee's attitudes were fair/good. Friendly. We waited about 15-20 minutes for drinks. 40minutes for food, and we were asked about condiments from another waitress as we got our steaks, told her what we wanted. And pushed our food around for about 7 minutes so we asked another waitress to help with condiments and she was very hesitant like she didn't want to get in trouble , anyways we waited another 7 minutes, unfortunately steak was cold. So much waiting... We got in before a family of four and they got out before us. read more

Food was overpriced and not good. Service was ok but i honestly am surprised this place is still in business. With the growth of Waxahachie, if another steak house enters the arena, I would say it's lights out for Logans. read more

Food was awful. Canned green beans ..rolls from school lunchroom. Meat on spoiled side. They fixed meat I it was so hot in there and depressingly dark. read more

Went in the afternoon when it wasn't busy. We did have to wait several minutes before someone came to seat us. After being seated, we had a chance to study the menu. We started our meal with fried mushrooms and loaded potato skins. They were hot and fresh. The mushrooms came with ranch and a horse radish seasoned sauce that worked well with the mushrooms. The crab cakes were crispy and had a very good flavor. The porterhouse steak with garlic butter and mushrooms tasted so good. You could taste the grilled flavor and it was very tender. The rice and corn were okay. And, of course, the rolls were hot, tasty and fresh! read more

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As a follow-up to last year's review where I gave 2 stars (primarily for the cold and flavorless food), this was a COMPLETE turnaround. My server Sheri was very attentive from the git-go, bringing many needed napkins and drink refills before I could even ask. My order (smokehouse platter, side salad no dressing and a coke) was hot (well, not the salad or drink), well-seasoned and delicious, from the tenderness of the meat, to the tanginess of the sauce, right down to the crispiness of both the fries and the onion straws. And the rolls were perfect. Music was varied and not too loud. Overall, a fantastic dining experience. Thanks to Sheri, manager on duty Amber, and everyone on the Logan's team. I'll be back. read more

Service is good; for seasoned well and plenty of food, delicious rolls, and tea. Chicken fried steak is my favorite and salads!

Food was pretty good, but what was a real turnoff was the condition of the restaurant. There were 3 people acting as "hostess" but the floor was filthy (see pic). When we arrived, around 6 pm on a Saturday evening, there were only a handful of tables occupied. My worry is always if they don't bother to keep the front clean, where customers can see, what does the kitchen look like? read more

Logan's Roadhouse - This is under our table, when we were seated. - Steakhouses Near Me - Waxahachie, Texas

Used to visit this years ago but management was bad so we quit. Tried again a few months later and the manager had it going. Haven't had steak in months and decided to hit it up. Apparently the manager has moved on. They were not busy yet wait times were long (30 minutes on standard fare). I order steak mid rare, first steak came medium/medium well but looked veiny. The server did not check when I cut into it so I had to flag her down. I pointed at the steak and said they overcooked it and she nodded. I then asked can I have them get another? She took back the other and it took 10 minutes to get a new steak. New steak came and looked better but ended up being well done even though it had mid rare flag stuck in it. My waitress disappeared again and my party was ready to leave so I ate half the steak and then gave up as it was like shoe leather. When the server came back before I ate the steak I showed them how overcooked it was. They said, "oh I am so sorry". No we will remake it or discount it or anything. Apparently the steak place can't cook a steak to temp. read more

Came in on 5/2/2026 at roughly 3:00 pm so not during a rush hour. Maybe 5 tables with small parties in the whole establishment. We sat down ordered our appetizers and drinks and the drinks came out. 20 minutes 1 appetizer comes out but not the other. Then ten minutes later the other. We ordered 2 total. Our waitress was new, and truly doing her best with what seemed like a very incompetent kitchen staff. My son ordered the Alfredo steak dish. Asked for no onion (doesn't like) and no mushrooms (slight allergy). Girl says ok writes it down. About 30 minutes goes by she comes out says I'm so sorry one meal is done but the two with steak weren't cooked correctly they have to be redone. So I tell her the plate that is ready to go ahead and bring it out so it doesn't get cold. She states they're remaking the whole order. 20 minutes go by and Two of the three meals come out and both are wrong. My steak with shrimp was missing the shrimp (I failed to notice initially) . My son's dish loaded with mushrooms, and topped with onion rings. So he says excuse me miss I asked for no onions and or mushrooms. She's like yes you did let me take that back. Comes back and they've removed the onion rings and picked through the pasta to remove what mushrooms they could and sent it back out. The waitress tells my son what they did and says you should barely taste them. The sauce is premade with the mushrooms so there's no way to get the dish without them totally. My son not wanting to be that guy says ok I'll just eat it. We've been there an hour already waiting for food that's all wrong. Definitely our sign we should have gotten up and walked out. However we didn't want the new girl to feel like it was her. So we did our best to try and make the best of it. My son eats the steak pieces (5 total) and takes 3 bites of the pasta and says mom I can't eat this. So as I call the waitress back over and tell her this isn't gonna work. She apologized and had it removed from the bill. At that time the table next to me says they didn't get part of their order (coconut shrimp) and that's when I realize I didn't either (grilled shrimp) So I tell the waitress also I was supposed to have shrimp with my order. Menu item says New York strip with grilled shrimp and displayed with rice and broccoli. I got baked potato and broccoli instead of rice. A 1.45 up charge no problem. Total cost 27.44 for just mine. So she says ok I'm gonna have the manager take off the shrimp as well I'm so sorry. She comes back and there's no adjustment to that meal. So I ask where's the adjustment? She says well that meal doesn't come like that the shrimp is separate. Well funny it's named steak and shrimp dish so that says all that should come. She said no. So at this point I'm ready my son has now gone to the restroom and is vomiting. We pay and leave after my son comes out. Total bill 80$ I will never return or recommend this establishment for any reason whatsoever. I truly hope if the waitress wasn't at fault she finds a new place to work, because that can really mess with her money. read more

Excellent costumer service, excellent food, salads, bread and excellent meats, and excellent restaurant for dinner because the ambience is perfect read more

The waitress was excellent to start with so it wasn't the service. We had three in our party and we ordered regular drinks. The glasses were all nasty & dirty with stains. It looks like management hasn't switched out glasses since the restaurant opened. I ordered a steak and when it came out it was grey. So that tells me they microwaved the steak & then slapped it on the grill. The other two of us ordered the mini burgers. You could tell the patties were preformed frozen patties. Our meal was $70 and I can tell you it wasn't worth anywhere near that amount of $. I wouldn't recommend this restaurant that serves heated up Cisco food on dirty dishes. Also, there was no one bussing the tables. read more

Honestly had a great experience! Really good food and service !! Jalepenos poppers were great, the "Logan" steak (sirloin) was great, sides were great. Thank you Logan's roadhouse! read more

It was my first time here and the food was alright. We had 3 different servers and the last was the most helpful. Dede was awesome and super sweet. She's the only reason why i'm giving a higher rating. The food took about 45 mins to come out. The server was super helpful and she sat us and even took our drink orders. Our server even let us have samples of the gumbo. Thanks DeDe for taking care of us. We appreciate you. read more

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They were not busy and our table was not clean, the food was was nothing to brag about. Overall it was disappointing for our first trip to this place. read more

For starters we were passing through as a group headed home from a long trip and wanted steak but most places were closed till later in the afternoon/evening plus we were starving. The waiter was very kind however poor performance in service. Rarely came by the table to check on us/ask how the food was (mind you it wasn't busy at all). The food in itself was very bad, ordered the ribeye medium (slightly overcooked) but it looked bioengineered versus grass-fed meat. Broccoli overcooked, green beans seemed to be from a can. My buddy ordered medium rare however it looked medium from the first one and the replacement looked very blue rare, shrimp overcooked and dry. It also seemed to be very uptight ambiance wise, not many smiles or any music going (not sure if they have speakers or not). Sorry for not having a pics as proof, we wanted the check immediately so we could get back on the road after the disappointment. read more

Three people ordered rare steaks and they were all closer to well done, and service was below par,

Food was mediocre. Our potato skins were cold so they were gross. My sautéd mushrooms were SUPER salty I couldn't eat them. Our waitress only checked on us twice and took forever to bring us the check. She was nice though. The place itself was dirty. There were dirty napkins underneath our table. There was a customer front complaining to a manager so maybe that's when we should have walked out. Definitely not coming back here. The two stars are for their rolls cause that was the only thing that had taste. read more

Don't know what everybody is griping about. We came for late lunch on a Monday. Kayla was our attentive and calm waitress. Had grilled chicken salad...crispy greens and delicious chicken! Teriyaki chicken with rice also fresh and delicious and perfectly cooked French fries. Mom had potato skins...loaded and LOTS of them so she could have leftovers tonight. No complaints here. read more

Logan's Roadhouse - Grilled chicken salad, Teriyaki Chicken w/Rice, Loaded Potato Skins - Steakhouses Near Me - Waxahachie, Texas

They do NOT know how to cook steaks. sent a medium cook steak back and it came out over cooked again. Don't go to logans unless you want an over priced hamburger and it won't be cooked as ordered. Look at the reviews. They need to to close read more

Server was great. Food was mediocre, steaks had a hamburger ground meat taste. Had issues that was resolved with management. Please please please if you plan to have this as a family place have guest refrain from smoking so close to front door. Its disgusting to smell cigarettes coming in and out of the front doors. read more

Food portions were extremely small for the amount they were charging. Food was tasteless and dry. Customer Service wasn't that good. They also make you give a gratuity of $23 read more

Service was not good at all... asked several times for refills, A1 sauce, other condiments, server walked by dozens of times without anything we asked several times for. Finally we asked for to go boxes to leave fast! Still took a long time to get those even. The fries tasted "fishy", steak was ok not the best. Probably not going to come back anytime soon. read more

My order came through DoorDash. I enjoyed everything I ordered. The reason for three stars is due to the cinnamon rolls. If this is the way they are baked here, well, I won't order them again. But if they want to get my order of cinnamon rolls again, they will have to either cook the over-sized rolls until they are done or reduce the thickness and cook them all the way through. In other words, they are nothing but gooey, under-cooked dough called cinnamon rolls. I couldn't chew them. They just gooed-up in the mouth where they couldn't be swallowed. If that's how you like them, well then, you will enjoy these immensely. I threw them in the trash. read more

I'd honestly keep going back for the sweet rolls. Our waitress was super sweet and attentive. The restaurant has a cool barn/bar vibe to it. I thought the food was great!!! The ratings definitely don't match the experience you get once you get in there. read more

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These days it's sad you go out to dinner- drop $70+ on a meal and this was full of disappointment. Poor service and the food was mediocre at best. Not coming again. It's sad the server was training someone- and she definitely gave the impression she hated her job...so not very promising that the poor new guy will get much better from her. When you have more employees than customers...should have been a sign to leave. read more

As you can see I only took a few bites of my food and didn't like it. Everything was cold! We waited 45 minutes for our appetizers plus another 30+ for your food. My mother got onion rings they were sooo greasy. I don't recommend coming here. At least the rolls were good and hot that why I give it two starts. read more

Logan's Roadhouse - Ribs & Chicken Tenders Combo - Steakhouses Near Me - Waxahachie, Texas

I would give my experience at Logan's Roadhouse a 10/10 on service and a 3/10. My waitress Alexa was very kind, recommended lots of different options, kept up with the pace of the restaurant and how busy it was and never got overwhelmed, and had a beautiful smile. The food on the other was far from good, my steak was very overcooked and had no flavor, but just the service from my waitress made it taste better than it was. If you're looking for amazing service, and an amazing waitress ask for Alexa, food on the other hand i wouldn't recommend. read more

Logans just hasn't ever met my expectations completely in the customer service and food quality realm. I want to love this place, but eh, it was an alright dinner experience. Our waitress did take our orders pretty quickly and the food came out in a timely manner as well. The overall feel of Logans is relaxed and clean and fun. Large bar area. I ordered the fried onion bites appetizer and it was obviously frozen and not fresh made. the breading was slightly soggy. The burger was good, but my husbands steak was really fatty. We received a gift card for Logans is the only reason we made another visit. read more

Bread and fried pickles were wonderful, but the rest of the experience was sub-par. Waitress, bless her heart, was coughing as she took our order. I'm sure the fabric mask was keeping anything from spreading (rolling eyes). 20+ minutes after ordering, we were still waiting on our food. Finally, when the food arrived, my steak 'Filet' looked like a salisbury steak (yes, I mistaked this place for Texas Roadhouse). Taste was ok at best; but I had never seen a Filet Mignon look like that. Family member's chicken was hard and bland. Ugh guys! And, no response after almost three weeks after contacting your customer service via your website. Now, you get Yelp. Then will come a Google review. Not good business guys. read more

Terrible service. We normally love Logan's but this evening was extremely disappointing. Amber, our waitress, was all around not attentive, making excuses for late food (waited an hour after ordering and there were only 3 other tables in our section), never came by to offer refills on drinks that were empty for 15-20 minutes. All waitstaff congregated around the hostess stand appearing to gossip about patrons at the tables including ours, rather than attending to tables. Steaks were overcooked, didn't get extras we ordered and paid for. No apologies and made to feel as if we were somehow in the wrong for spending nearly 2 hours in the restaurant for mediocre food and terrible service. Spoke to manager and again, no apologies. Just an offer to ask for him and a discounted meal next visit. No thank you. Restaurants experiences are half food and half customer service. This is a management and staff training issue. Do better Logan's. read more

Food was mediocre! Our steaks were all cooked well done after ordering rare and blue. Service was bad couldn't get waitress to get steak sauce or napkins. read more

This place is horrible. The bathrooms are filthy, places a pickup order that was to ready at 610, received food at 640, no dressing for the salad. Waiter goes back and brings 2 small containers for 2 large salads. Will not be back here. And please the health department needs to see those bathrooms read more

Went here today and sat at the bar. The young lady tending was attentive and friendly. I ordered up the teriyaki chicken with broccoli and it was excellent. The rolls weren't as fresh as I remember them from previous visits, but that didn't stop me from emptying the basket. I know this location gets a bad rap, but I have found dining during lunchtime at the bar has always been great. read more

Great service! Grilled chicken salad was surprisingly good! Would've gotten regular ranch dressing tho...seasoned ranch was too sweet. Other than that, Logan's is always a favorite for us for lunch when we travel!! Always reliably yummy and the rolls are insane! read more

Ordered surf turf trio . Medium . Steak was raw , crab cakes are not very good either . Could have been an easy fix if our waiter would bother to talk to us . Also bathroom was disgusting , had to take my son to the bathroom , piss and toilet paper everywhere . Was looking forward to eating here , last time we had a decent experience , had got lower price food and it was decent . I decided to spend more money this time , Not worth it . This time was a Friday night , I guess busy for them even though restaurant was only half full, last time I went was a late lunch on a Sunday. Maybe it's too busy for them , regardless , not acceptable . I usually don't make reviews but this place ruined our evening . Spent $85 on crap . I didn't even finish my beer I was so disappointed read more

This place is hands down the worst restaurant. The Texas wannabe roadhouse is hands down terrible. Please do not come here food is average service is hand down terrible. They have teenagers working that can handle a stressful situation. read more

Logan's Roadhouse - Bad service - Steakhouses Near Me - Waxahachie, Texas

The service was awful. A table of 6 was seated 10 minutes after my husband and I were seated. The table of 6 received their appetizers, and their food order while our waiter James served us nothing but excuses about how backed up the orders were. After 20 minutes of no drink refills and more excuses from James my husband and I left but they charged us for the cheese sticks.!!! The manager said if we come back we could get 25% on our next visit. No thank you! If they couldn't give us the $8.49 cheese sticks for this horrible experience why would we go back for 25% of a mea?! I don't recommend this place at all! read more

01.27.2023 502pm Zachary was our waiter A+ service I had a couple of real concerns which our server brought to the management on my behalf. 1. The manager couldn't take the time to come to our table. 2. She basically said that the happy hour prices for $5.00 22 oz beer that the Waxahachie location didn't participate or honor the online logans roadhouse 3. 15$ wing basket 7 pigeon wings were delivered even the waiter observed . My wife and I have become regular customers in the past several months because of the food quality and service quality had dramatically improved from years prior. However this visit experience reminded us of the many months years prior of less quality service. . I wanted to say that almost every visit prior to this one was top quality and the waitress alway without hesitation or arguing provided me the $5 22 oz happy hour beer Richard Kinney Waxahachie Texas read more

Restaurant is old and smells mothy. Table was wet and smells like a wet rag. Food was ok but not good. Waitress was very nice.

We visited this restaurant while we were traveling through the area earlier this year and had a great time. The food was good, the beer was cold, and Madison, our server at the time, took great care of us in a friendly manner. We tried a variety of the offerings, from the fried chicken sandwich to the chopped steak and found them all delicious. I can't attest to the other roadhouses/steak joints in the area, as we didn't visit any others to draw a comparison, but we did greatly enjoy our visit between both the food and the service on a rainy evening in Waxahachie. Overall, I'd definitely drop by here again for another meal, as I quite enjoyed my chopped steak over mashed potatoes with gravy and onions. I'd recommend that anyone else give it a try, as well! read more