Very friendly and extremely knowledgeable. Rates were reasonable and he helped me determine the…read moreissue I was having. Also very quick response. Definitely call this guy.

Dana came and inspected my ac/heat pump system that had not been performing well. He was able to…read moreassess the problem and ordered parts for the needed repair. When the parts arrived they promptly scheduled the work and arrived on time and made the repair. The system is working great now and I'm well pleased. The cost of repair was very reasonable.....much better than a couple of estimates I had received. It was a pleasure working with Freedom Mechanical; very friendly service, and they were quick, and good communicators. They will be who I call when I have HVAC issues in the future, I will recommend them to any who need a service.

We had another AC issue and Woods sent out technician Brendon Tracy. This is the first time…read morethey've sent anyone out and I actually felt 100% confident in their findings and their diagnostics of what's been going on with our system. He took dozens of pictures explained everything in detail to us and even gave us tips for maintaining our system in a better condition and preventing future problems. I am 100% happy with this visit. I also feel like it was a good value for what we got. Brendon explained everything to the point where we felt comfortable with what he found and what he repaired and we're ready to move forward by handling some of the maintenance on our own. I would highly recommend him if you get a choice of a technician when using Woods in the future.

I was very satisfied with my previous experience because the staff member, Santos, was friendly,…read morehelpful, and efficient. If possible, I would really appreciate having him return, as I do not want a different technician.

I have been a loyal and satisfied customer of Air American for several decades. Their customer…read moreservice, problem solving and too notch products make for a winning combination for their customers. I highly recommend this company. You will never be disappointed.

Air compressor replacement.Service was prompt professional and problem was solved in timely…read moremanner,would definitely recommend AirAmerican.

I have a system that is about a year and a half old. Had a few issues with it not cooling properly…read moreafter the first year and after several visits across 6 months or so, it appears that it was a faulty valve. There are some underlying duct layout inconsistencies in my particular system but the valve issue was found and they are taking care of it. Aside from that, they really do have great service. All the techs have been thorough and pleasant. The owner, Henry, personally came out to look at my system after the ongoing issues and explained everything to me in an easy to understand way. It's clear now that I've chosen the right company to do business with. Last night, I was pissed because my system was having issues. Today, I feel confident that they found the problem and solution. They're making it right. That is how to turn a bad experience into a good one. Will give them 5 stars as soon as everything is up and running and no other issues arise. Service and ownership is rock solid.

I personally negotiated this contract and spoke directly with the self-reported owner by phone. His…read morecommunication style was aggressive enough that I had to stop the conversation and ask him to take a breath. I observed that the owner left a kink in the AC line on a brand new system install. I have photos documenting the condition of the line set and wall penetration before it was covered with foam. Homeowners: inspect the work yourself before the crew leaves, document everything in writing, and consider red flags like someone getting agitated at basic questions.

The rep who gave me the quote, the technician, and the dispatcher were all friendly and…read moreprofessional. The rep did not try to use any high-pressure sales tactics and actually did the opposite, telling me that some of the fixes I thought I would need to my AC unit were unnecessary. The fixes I did choose he did not try to paint as urgent that I needed to pay for right away, but simply told me that IF the part eventually failed, it would be a bigger inconvenience for me to have replaced at the time. I would gladly do business with them again!

While I did not actually use Greg's heating and air for service, I wanted to leave him a review…read morebecause he responded to me personally at 8 PM at night with ideas on how to solve problems with my AC unit. It was only when I told him that I had already tried everything he recommended, that he suggested I call the office and schedule an appointment and he would come take a look at it himself. Talk about a unicorn in an industry that's known for screwing their customers over. Well done Greg and thanks for the help.

I've had a/c issues since I moved into my home 9 years ago. I've spent thousands of dollars…read moreliterally replacing several parts on things to get the house to cool. Every the same issue would pop up and the guy would tell me the last guy did something wrong. By this point I'd gotten enough education around a/c issues that I decided I needed to just call someone completely new and see if he'll listen. Tommy listened and walked me through some things first to help. Then he got someone out to tell me what's going on. He was honest about everything before work started. Hit a snag later on but let me know not to worry he'd make sure we got air going. He did that and the price was fair and not a cent more then what he told me it would be. the house is finally cooling like it did when I bought it.

We used Competition A/C & Heat to replace a duct from our ac to our bedroom. I called them and they…read morescheduled a initial visit to fix as much as they could in an hour and evaluate from there. They then patched the hole and scheduled to come back a few days later and replaced the duct without issue for an affordable price. I had called three other companies and had them all over to evaluate and replace the duct and each company kept quoting me a whole new AC. I appreciate Competition because they saw the issue and fixed it, not trying to upsell or try to convince me my working AC is a dud. They are a family business, who do the work. I talked to Tommy to schedule, and then his sons came and completed the work. Thank you!

The team at Legacy is among the best. They gave me an…read moreestimate to replace my HVAC after hours on Friday, took the time to explain the components of the system, and pricing options. I ended up signing the contract on Saturday morning and they showed up Tuesday morning to get started. Jacob and his team were very professional, efficient, and answered most of our questions before we even had a chance to ask them. The full system replacement took 4.5-5 hours. They left the workspace clean, left zero trash, and made the process painless from start to finish. This was my first experience with Legacy, but they will be my go-to for future repairs and maintenance

They told my 86 year old mom that she needed a new evaporator coil. They sent an estimate of $1770…read more After she agreed and signed the estimate they raised it to $4700. That's crazy. I told her to call someone else.

Poor service, poor communication and poor quality. I asked for a new install outdoor condenser to…read morematch the other in brand, install and pad. Reiterated this twice. When done I have an outdoor unit that is not the same brand, color or install. Are you kidding me? What a hodgepodge. On other work we even paid more, due to a mistake on Mr. Dodson's end. We treated him more than fair. They didn't even remove the dilapidated pad under the old condenser. I asked for them to put a new one. When they came out they slapped the new on top of the old one. This is the dodgiest work I have ever seen and I have been in construction 30 years. Please do yourself a favor and call a more experienced and seasoned professional who won't yell curse words at you after you paid him 100% for a quality job but will not honor the original quote request you asked him to do.

My experience is completely different than the other reviews here…read more Killenair was assigned to me by my Home Warrantee company and the tech showed up promptly, but I had not received a phone call to arranged the appointment, still - in the middle of a 100° heat wave (heat indexes ~ 110), I was grateful, as I have a medical condition (reflex sympathetic dystrophy) that makes this an emergency, not an inconvenience or discomfort. I specifically purchased and maintain a home warrantee because I cannot tolerate my A/C-Heating going out. The tech told me that due to the age of the system (1982) he was recommending replacement. This was on Thursday. I was told he would have his report in that day, that it normally took a day or two for them to approve things, that the system could be ordered in a day or so, and then it would take 4-5 hours to install. They were paid their $75 service call fee by check. When I had not heard anything by Tuesday, I called the home warrantee folks who said they had not heard back from Killenair at all. They bumped my claim to emergency priority status due to my medical condition and said they would contact Killenair to follow up. By Wednesday night, Killenair had not returned multiple phone calls and emails from the home warrantee company or me. Home warrantee work does not pay as well as "normal" work for these companies, during slow times it helps pay the bills, while during high demand times like this it is easy to let it take a back seat, but willfully ignoring work you have accepted-especially in a case like this where there are medical issues is inexcusable and unethical for any business. A second company had to be called in, a full week after Killenair completely failed in their commitments to both this customer and to the home warrantee company. I certainly hope they do better than Killenair (it's virtually impossible to do worse). Now, with another weekend intervening, it will likely be almost 2 full weeks before this gets resolved -at best. This is catastrophic for me, and I can not describe the pain it creates & may well send me to the ER. I would think not just twice, but three times before ever calling or using Killenair for any type of service. They certainly deserve to lose their contract with Old Republic Home Protection.