I've had pets my whole life and have never had as good of an experience with our veterinarian as we…read morehave had with Dr. Mountain. She truly cares for our animals, and is extremely knowledgeable and informative. Our household has 4 pets (3 dogs and 1 cat) and over the 5 years we've been with Dr. Mountain, she has saved each of their lives under varying circumstances. Whenever she has not been available, we've also had great experiences with the other doctors and technicians at VCA Terrell. If you want the best for your pets, Dr. Mountain and VCA Terrell is the way to go.

Still going to VCA Terrell. We almost exclusively see Dr. Fortin because she is amazing and is very…read morecalm which my dogs need. She is understanding and knowledgable and she will work with you if you have concerns about things. Scheduling is easy, payment is easy, always ample parking, the waiting room is beautiful and never chaotic like some vets I've been to in the past. Staff is always super friendly. I recommend them to anybody that is looking for a vet. Are they a little bit on the pricey end? Sure...but you get what you pay for and it's worth it to me to feel like my pups are in the best hands.

Great service for Toby ! He always looks forward to seeing the friendly staff!…read moreThank you for being so caring.

Excellent care. Our dog was experiencing signs of kennel cough. We got an appointment the same…read moreday we called. The technician and vet both came outside to do their examination as kennel cough can be very contagious. He was taken in through a side door for X-rays. They were very careful with him. Everything went as smoothly as could be. Just a perfect appointment.

0 stars!! Do not bring your animals here. The staff does not know what they are doing, and the vets…read morehave zero empathy. I brought my animals here for years because I didn't want to deal with the hassle of transitioning facilities.However, they made constant mistakes with their medical history, so I had to keep my own notes to ensure their records were accurate. My final straw with this facility was when I had my animal scheduled for an Felv vaccine, but they had her down for an HCP vaccine when she had just got hers done a few months prior. Had I not kept my own notes and corrected the staff, they would have given her the wrong vaccine. Less than a week after I finally decided to discharge my animals, my poor cat was brutally attacked by another cat, and I had to take her in to to the ER all night ,she had puncture wounds and lacerations all over her body At that point, I didn't have another facility lined up. You would think that an ethical veterinary facility would prioritize the health and safety of animals and show some empathy, especially after my cat had been a patient there for several years. I needed to bring her in for a follow-up a few days after her ER visit, but Dr torrez would not see her. The manager Amanda made it pretty clear on the phone, She said, "I have to see if they are willing to see her after I decided to part ways." Her tone was harsh and and they did not have any regard for my poor cats health. In my head I'm thinking these people wont even check on my cat, in obviously an emergency situatuion that's Nobody anticipated??? I found their lack of concern for my cats well-being to be disturbing, disheartening, and disgusting. They clearly do not care about animals here or priotize there health and safety. Additionally, a close friend had to put her cat down at this facility, and Dr Reinap showed ZERO empathy over the situation. Don't waste your time here; it's the worst experience I've had with a vet.

Dr Reinap at Bee Cave Vet clinic came to our rescue when my 5 yr old Goldendoodle suddenly went…read moreberserk at our house. The dog couldn't walk and was convulsing and we raced him to the clinic I called their emergency line. Dr Reinap and his assistant were waiting for us and sprung into action. His fever was very high, around 107. Dr Reinap had him in cold water to take down his fever. He called the nearby West Austin Vet hospital and raced him over there. The combination of Dr Reinap quick actions and the West Austin vet hospital saved our dog! Thank you Dr Reinap!

Wednesday at 5 am I took my sick dog to them. Excellent care. Pricey, as all emergency visits will…read morebe. Stabilized and gave me a plan to get him back on track. Referred to a regular care vet for routine follow up care. Definitely a good choice for emergency care.

Dr. Kelly Might performed TPLO surgery on my dog, and the results have been truly excellent…read more Unfortunately, my dog needed surgery on both legs, done one at a time, but each procedure went very smoothly and successfully. Right before her second surgery, I needed an emergency appointment because she ended up having a total TPLO tear just three days before the scheduled procedure. The team was incredibly responsive and got her in quickly, which made a very stressful situation feel under control and reassured me that she was in the best hands. Recovery is definitely not easy--it's a long and sometimes challenging process--but Dr. Might and his team made it so much more manageable. They provided clear step-by-step instructions and scheduled regular recheck appointments, which gave me confidence and peace of mind throughout the healing journey. I was also very pleased with the communication from his office--they kept me informed, answered all my questions, and were always supportive. My dog's leg is doing great, she is recovering now from the second surgery, and I'm so grateful for the care she received. Dr. Might and his staff are amazing--professional, compassionate, and highly skilled. I would absolutely trust them again--hopefully I won't need to, lol!--and I highly recommend them to anyone needing orthopedic surgery for their pet. Thanks Dr. Might and ALL the staffs for everything my baby girl love you all and she cant wait to jump on you

I would never trust Five Star Vet with a pet . What started as a very serious situation with my cat…read moreturned into an extremely frustrating and heartbreaking experience. They completely missed the fact my cat had mouth cancer even though his face was asymmetrical and swollen!!!! As a pet owner, you expect compassion, transparency, and confidence from the people caring for your animal -- especially when your pet is suffering. Instead, they made me pay several hundred dollars for arthritis tests!! On top of everything th staff was awful to my animal! Pinning him down and yelling at him!!! I would not recommend this clinic to friends, family, or anyone looking for quality veterinary care.

As a vet, they're okay. The team is friendly. But there are two big issues:…read more 1. They now charge a 3% credit card fee. I brought it up at the time--credit cards are the safest, most common way to pay in 2025. I don't carry cash or a debit card. I get that processing fees are a pain, but passing that onto consumers is wild. They offered to email me a payment link so we could use a debit card, but the 3% fee was already added--and hidden--with no invoice, just a total. Turns out, to avoid the fee, you have to go in person or pay over the phone. Which brings me back to the point: credit cards are safe; debit cards are not. Hiding a charge like that behind a lump sum total is absolutely criminal. Lucky we checked--and lucky we won't be going back. If you're finding ways to bury fees in invoices to make people pay more, you're not running an honest business. It's like a server sneaking extra drinks onto a big tab. It's theft. 2. They try to sell you. We all love our pets and want what's best for them. But just like at the dentist, I don't need the upsell. If something's truly needed, I'll do it--no hesitation. For example, they recommended bloodwork for our dog that wasn't essential. The in-house price was close to $300. I said that felt steep if it wasn't necessary. A minute later, they came back with a cheaper option--sending it to an external lab for half the cost. Apparently, it's just more expensive to do it in-house. So why wasn't that the first option? If it's cheaper and just as effective, that should be the default. Unfortunately, this means we'll need to find a new vet.

We had an amazing experience at this vet with both of our dogs. The staff was incredibly kind,…read moreknowledgeable, and genuinely caring. You can tell they truly love what they do. Hands down the best veterinary care we've had--highly recommend! Dr.W is the best!

I love this place so much! As much as I don't want my cats to need to go to a vet, any time they do…read morego, it's so enjoyable! The staff is so kind and comforting (especially after trying other places that sucked bad). I actually look forward to our appointments just so I can get educated and my cats treated like angels! Shoutout to Dr. Carpenter and, my literal fav, Rhonda, for being so fantastic all the time!!

We knew our 14 year old golden retriever, April, wouldn't be with us too much longer. It still felt…read moreunexpected and we had to look into our options on short notice when her health deteriorated rapidly. These folks could not have been more caring and compassionate at every step. They were responsive and scheduled an appointment around our needs. They care and it shows. Everything is done in your home, eliminating the anxiety on your pet of going to the vet. I hope I never have to call them again, but I'm very grateful knowing they are around.

My two senior cats became very sick one right after the other. My 18 year old had kidney disease…read morethat became terminal and my 16 year old had an oral tumor that had become enlarged that she could no longer eat so I had to use their services twice in less than two weeks. Both declined rapidly and compassionate pet vet scheduled me fast each time so neither would suffer. For a very stressful and unpredictable situation both vets that came out were extremely kind and looked them over to help reassure me that I was making the best decision for them. I highly recommend if you're able to go this route to do so. One of my cats was terrified of the car and vets and this made her last moments extremely relaxing. I am very thankful to have found them.

This is near to my clients home. Convenient, right off of 620 & Hudson Bend Road. Parking lot is…read moresmall, but we've never had an issue finding parking. There's only parking right in front of the building. The doctors are good. It's the staff in front that have zero customer service skills twice we've been there, and they have not been able to assist in a very simple request. $143 for the cats yearly and a couple of vaccinations.

The staff and doctors here are so kind and caring, we have been very happy with the care our pets…read morehave received here. Dr Meyer took extra time during our appointment and even called the day after to answer some of my questions. Highly recommend!