We returned to Long John Silvers after their new remodeling/rebuild and were there on grand opening day. The decor is fresher, but pretty austere. But then again, how much atmosphere do you expect in a fast food place? They were fully staffed up for the reopen, so the service was prompt. They have added a few new menu items since the last time we visited....probably 20 years ago. The fish was as oily as I remember, but the flavor was good. We also had clam strips, crab cakes, chicken strips, and waffle fries. All would've been better if they had been a little hotter, but overall it was a good effort for a crazy crowded grand re-opening. We might be back.... read more

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I don't know where to start. The food was not fresh. For as long as I waited the fish should have been fresh and hot but what I received was old dried out fish that was like warm and tasted as if it were under a warm heat lamp for hours. Every soda in the fountain machine was flat but the employees were all giggling and joking around. What a waste of almost 15.00. read more

Long John Silver's - Fish & Shrimp Platter - Seafood Near Me - McKinney, Texas

Love the new remodel. Food was better than expected. Highly recommend the hushpuppies and fried fish

The seafood is beyond delicious! The fish fried in the awesome batter will make you always want more than you ordered. The store has employees who treat you with very nice hospitality. Also the cost is more than reasonable. Once you order the food, you will be going back again and again! The place has plenty of room to move around with clean bathroom. read more

Can't even get a simple Order correct. I even tried calling them and no one would answer the phone. Very disappointed. read more

I made a purchase and it was the saltiest thing I ever put in my mouth. I couldn't eat it. I had gone to the drive-through. I contacted the corporate office and got no replies If you want real fish, don't go to Long John Silver's If you want salt, flavored batter then that's your place read more

The food was spot on just like I remembered it at a kid the service was fast and efficient food was hold and good and the young lady at the window was really nice read more

Long John Silver's - Seafood Near Me - McKinney, Texas

I've been calling for a whole week, to cancel my order and get a refund. THEY DO NOT ANSWER THE PHONE! I'm calling now and still no avail... now I have to inconvenience myself to travel to the restaurant to get this resolved on a day I'm suppos to be relaxing before my work week. BTW that order was my lunch so much for nothing. YALL ARE SORRY!!!!!!! read more

Service was outstanding. Such a nice young man and he was so friendly and kind. It was fried fish- as we wanted haha the other reviews are pretty hardcore read more

I went to lj at the beginning of June it was a late night stop. I went inside and felt like I waited a good 15 minutes before the girl that took my order and man came from the back. I even called from the hall area hello a few times and no one ever responded. I was about to leave when they both came up from the back. The girl was acting very awkward and the cook seemed to be in another word. Neither of them greeted me. The management my want to pay more attention to their employees. Leaving the front open like that for all that time without anyone checking on it could get turn out bad. I just wonder how I called out hello so many times and got no response. They were definitely the only workers there. A brown headed fair skin girl with glasses. And a light skin taller black man. Check your employees. read more

Upon arrival, I was supposed to meet with this 'mystery man' that I had been communicating with through a third party. I was told he was a smart man and only worked with professionals, someone who valued precision and efficiency. I expected a straightforward conversation to handle the business at hand. Instead, I found myself sitting there, waiting in silence. He didn't even acknowledge the purpose of the meeting--no discussion of business, no direct answers. He focused entirely on the restaurant, making comments about the cleanliness, the way they run things here, as if the food was the only thing on the table. It was... frustrating. The food? Fine, I suppose. But let's not kid ourselves--I wasn't there for the fish. What I expected was professionalism, but all I got was avoidance. I left with no answers, just more questions. Disappointing to say the least. -- W.W. read more

long john silvers does not get the respect it deserves. The food is amazing.

I haven't eaten at LJS since 2007 and I will never eat from them again. I thought why not? It's been a while. Improvement maybe? No. Fries were hard and dry like they've been sitting under a heat lamp for hours. The fish and shrimp were greasy. I don't taste fish, I taste grease. The hush puppies were fine. Ugh I can't believe I ate LJS. excuse me while I go vomit read more

Food was ok. Got a platter and the box was filled with old fried pieces of breading. Definitely need to clean out their fry basket. Did drive thru and couldn't hear the person, so unfortunately didn't quite get what I wanted. Didn't go inside, but don't think I need to. Seems like a little effort would make a big difference here. read more

There is something wrong when you walk up to the door of a restaurant that states masks required, walk to the register to order and it again states masks required. We are wearing ours and the girl who's taking our order is as well. I look through the window to the two guys doing the food. One had his mask across his neck and the other none. I made a comment about the guys getting our food together not wearing masks and she let him know what I said. You work around food you wear a mask. He came out and said he was vaccinated so there was no problem not wearing a mask. Great nice to know you are doing all you can to keep yourself protected and hopefully enough to protect those of us who have cancer and a suppressed immune system. Just the thought of these guys breathing on my food made me sick. I will never forget the most intelligent thing to come out of his mouth. "I AM VACCINATED SO I DO NOT HAVE TO WEAR A MASK, NO PROBLEM" read more

Customer service is non existent. Gave me a single pre poured cup of tarter sauce which was bizarre when I'm in the drive through for my entire order. I said I'll need more and the woman said there's a shortage. I said I'd even pay for it and she said no. Tell people that before they order. Wrote to their corporate email 3 times yet no one responds. Stay away from this dump read more

My brother and I were traveling and ended up here for lunch. We got there at about 11:00 am. we were met with a smile and a friendly man behind the counter. He cheerfully took our order, and was very friendly and helpful. As we needed a couple of other things, others in the establishment really stepped up to help us have a great experience. The food was great, the service was great! Nice and clean restraunt and very peaceful. We very much enjoyed the experience. read more

This is cheap comfort food from my youth and when done right, it's a good meal. This location is my go to for fast beer battered fish. The staff here are always friendly, very polite, and they provide great service. During our visit tonight the restaurant was clean and did not smell of hot oil like some locations do. Overall, we were very pleased with our entire experience here and we will definitely be back. read more

Would not recommend this place to anyone. Order food and drinks, then was told they have no carbonated drinks. Went to get condiments and was told they have no malt vinegar. How do you go to Long John Silvers and not have malt vinegar. read more

It took me over 30 minutes from the moment I got in the line (4 cars in front of me) to get my food. I come here b/c I love the fish with MALT Vinegar. I also love the hush puppies that always come with the Platter. Today, however, not only was the wait horrible, I had to wait with the window down for 10 minutes at the speaker in the pouring rain I was soaked, my car insides were soaked, and the lady said they were out of malt vinegar. I get home and the platter is missing the hush puppies. It is insane to spend $12.44 and not get all components of the meal. I have never had such a bad experience. read more

As an "Empty Nester", I find myself picking up something quick to eat very often these days, but I do try to be selective it is that I am purchasing to eat. I eat lots of seafood these days for a number of reasons but not so often fried. Long John Silver's are now few and far but will fill that fried seafood craving on the quick. Here is my problem, there is only ONE near me and that is in McKinney. Let me say that place by far is the most unprofessional food establishment that I frequent-to the point that I am researching for other fried seafood options. It is ridiculous. I stopped on Friday and Saturday (15th and 16th). On Friday, my order was larger because I was sharing with someone. I am further north and asked that they drop a fresh batch of fish. The guy in the window REFUSED, stating that it was fresh. I am looking around and there was no customer activity anywhere which suggested that maybe that wasn't so true. I should have drive off but I didn't, I wanted the fish. On Saturday, I stopped again and the same rude, unprofessional guy rushed me to the window; again it wasn't busy. And he is not the only one who is rude. I think that the prerequisite requires zero manners, poor diction and few people skills. Not only is this review going up, I plan to call the corporate office because when I made mention on Saturday, the other worker in near the window decided to laugh at me. And that is clearly UNACCEPTABLE ! read more

Food was overall good but fish was fried a little too long. I asked for no ice in my drink and cup was filled with ice. read more

Long John Silver's - 2 piece fish combo - Seafood Near Me - McKinney, Texas

I did take out which may have added to our lousy meal. The only part of our meal that was any good was the coleslaw. The shrimp was so over breaded that you couldn't taste the shrimp. The fish was under breaded and was soggy - hardly any crispness to it, plus it was Luke warm - like it may have been sitting around awhile. read more

This food here is nasty and gross to much grease . To dry skimming on the portions we will never go back ever !!! This place stay away !!

Feel cheated. Ordered a 2 piece chicken to go. When I got home it looked like they took one piece of chicken, cut it long ways, breaded and fried it, then sold it as 2 pieces. I was reluctant to go back, but my wife wanted shrimp. It gave me the opportunity to compare the chicken to what I got last weekend. Sure enough, full size chicken pieces. I give it 2 stars instead of 1 because even though I was cheated, it was tastey. read more

Long John Silver's - 2 piece chicken meal on 2 different days. Sunday's looked like 1 piece of chicken was cut in half sms made into 2 pieces. - Seafood Near Me - McKinney, Texas

Not a terrible meal at all, to my surprise. Not a frequent customer to places like this at all. A deserving solid 4 stars for customer service, wait time and overall experience today. Fun fact. The shrimp on my plate were huge and deveined too. I went to Fish City in Lake Highlands for double the cost and the prep did not devein theirs. read more

We went through the drive through this evening. The menu board was lit up, so we wait a few minutes. Nobody took our order, so we pulled up to the window. There was a sign on the window saying the hours they were opened. But the store was closed. If you're not going to be opened put a sign on the menu board!!! We wouldn't have wasted our time trying to figure out nobody was there. read more

Restaurant was clean and staff was friendly , i ordered the beer cod plate w shrimp as well w 2 sides total waa $10.80!!! Beer battered cod was good, hushpuppies are best dide. Its decent for fast food but keep in mind for another $10 you could dine at a fancy seafood place like Papadauex ($20) Fried combo, in my opinion it's totally worth the extra. read more

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I ordered fish, shrimp, and chicken meal and did not get any sauces, my food was cold, I didn't even receive a straw for my drink. I hadn't had long John's in years and this is what I got. No crunchies either. Very poor service. read more

My wife and I stopped for dinner, Wednesday, September 19th. My order was fine but noticed the fish rather chewing, rubbery. My wife ordered the baked fish. He fish seemed fine at the the start, then she asked how my fish was. The second half of her fish couldn't be cut easily. It was like rubber and felt bad chewing. She couldn't eat it. We hadprdly ever take food back and I convinced her to. Hesitating, she went. Explained to manager and all he said to her was, "We cook all fish the same". My wife came back and left the fish she could not eat. Manager was not going to please his customer. Not happy with lack of concern, we left. Not going back. Joe Cruz McKinney read more

Very rude customer service. I placed a large order yet regretted paying for it after the horrible customer service. Will NOT go back to this location. read more

When the cook puts your food up on the counter before you are finished with the cashier, warning bells go off. The fish was dripping in dark oil and the french fries were cold. We asked for fresh fries which they first refused but then did give us fresh fries. We will never go back. read more

Horrible!! Spent almost $10 for a meal and the fries were old n cold. I got 2 pcs of fish, 1 was okay and the other one looked like it had been laying out for awhile. I love Long Johns Silver's but this one in mckinney is not the best one. They have just gone down heel over the years.. Took a long shot and got it today but not ever again. read more

What a great restaurant! The staff was so very friendly, well spoken and courteous. Special was explained slowly and clearly. The floor and tables were very clean. I'll be back for certain! Eva is wonderful! Manager is walking around looking for dirt and can't find any! read more

When I came here I was only given half my food. I did not notice this till I got home and they were closed by time I got home. I kept getting promises from the company they will make it right that they want to talk to me about it. Nothing has been done and paid for a meal I only got half of. read more

Today visit to one of our favorite fish places was not that great. We will be back like I said it is one place we come to often. Food was under cooked. Not to good at all. Place was not too busy, so you think they would have time too do things tho higher standard since there is no rush. read more

I have visited this location three or four times this week. I have come at different times of the day throughout the week. Besides the food being great, what strikes me as exceptional are the staff. They have always been friendly, professional and efficient. I am well pleased with their service. So many places with a good product ruin a customer's experience with horrible service. This place gets it right! Literally every staff member that I have interacted with was top notch. Well done! read more

Love the baked fish with Asian sauce... my BFF got chicken/fish with clamp and added shrimp. All was fresh, good and perfect meal all for under $20.00 before tax. Place is always clean despite the foot traffic. I've never once NOT rung the bell on the way out the door! read more

Long John Silver's - Baked cod- my only complaint is that the corn in the picture is bigger than the one you get. Service & food great otherwise. - Seafood Near Me - McKinney, Texas

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On 11/092020 in Mckinney we had 2 2piece fish dinners at store # 31810. Ticket #1108. Fish & fries were dripping in grease soggy & not eatable so they were dumped in the garbage, The cole slaw was good. Just wasted $16,00 read more

I asked them if it was fresh, they lied. i wont be coming back it always seems old. instead ill be going to the location in plano to get it fresh!!! read more