my parents and i have been coming here for years now. we do takeout for the most part, but going inside and eating there hits different in a good way. the staff is always friendly and the food is always tasty. i love getting the strawberry lemonade and taking it to go. there were, however, times when we ordered online and they forgot to put some things from the order that we paid for. this was mostly due to how busy the restaurant was around the time we came to pick up. read more

Another restaurant that I'll no longer give my money too. Bad for y'all cause we eat out a lot. This location had been really good for quite awhile now. Noticed a couple months ago that the food was different. Big thing I noticed then was the broccoli tasted like from an Asian restaurant - too much lemon n some new seasoning. Today, was the last straw. $50 for lunch for 2 and was barely edible. My chicken fried steak was so tough. I can't recall ever getting food like this from Longhorn. But the broccoli was back how it used to be and the mashed potatoes were still good. The bread just tasted old. My daughter's baby back ribs were 90% fat. She eats these a lot and they're never like that. The rice pilaf got changed to I don't know what. It was a weird yellow color, had red peppers and didn't taste nor look anything like rice pilaf. That leaves only 2 restaurants on that side of town that have never disappointed us - Pappadeaux's and Gringo's. Guess it's Mexican and Seafood from now on. And y'all don't go blaming the economy or some other BS when y'all close up from lack of customers. 99% of restaurants that go under are from their own doing. Kinda like how y'all are doing right now. read more

I arrived at the restaurant crossing my fingers they would still accept my Togo order due to it being 9:30. I've been a server and manager before so I know the cringe of late comers lol Amelia and Ivan were both welcoming hostess. Daniel (manager) and Jocelyn (to-go server) helped with placing my order and gave complimentary beverages while we waited. I troubled Tim (bar) for a refill and he did so without a doubt. Usually, coming to a restaurant so late is a hassle, but everyone was nice and welcoming and made me feel like a guest in their house. Thank you all so much, again! I can't wait to dig into my food, I just know it will be the BOMB! read more

Longhorn Steakhouse is one of my favorite moderately priced steak houses. The food quality with respect to price makes it a good value. All staff members are friendly and engaging from host to servers. My preference is to sit at the high top tables in the bar area. The cocktail menu is somewhat limited but their bartenders are trained to make most drinks without being stumped. Happy hour with a bourbon manhattan and chicken wings isn't a bad way to end the day there. read more

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immediately got sat down not only that but the hostess even asked if we minded sitting in a certain spot the waitress got our drinks immediately after ordering our food all meals came with side salads and we got those not even within five minutes shortly afterwards our food came in short amount of time the steak was medium rare just like requested and very well seasoned broccoli was lightly salted and salmon was slightly crispy and sweet potato was immaculate when water got low the server instantly noted and refilled with asking the area was clean except for the bathrooms paper towels were scattered around if i could score a 4.5 i would read more

Love ! Love ! Love ! Coming to Longhorn Steakhouse when I'm in the mood for the bread, steak or salmon. I usually order Togo but this time we chose to eat inside and it was the best decision ever. The flavor of the food was amazing and the bread was extremely fresh. Our waiter Shanice was also amazing she was so attentive and friendly! She truly made this experience the best. read more

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Excellent as always!! I just wanted to share some more food photos!! The service here is always great! Top notch and polite. The food is fresh and hot!! The decor is beautiful. The seats are comfy and spaced apart enough to feel like you can have a private meal without too many eyes on you ! read more

LongHorn Steakhouse - 7 oz 7oz. LongHorn Salmon on a bed of Seasoned Rice Pilaf with a Loaded Sweet Potato on the side! Of and a Refreshing Raspberry lemonade. - Steakhouses Near Me - Sugar Land, Texas

Dinner tonight was amazing. Service was excellent, thank you to Manager Michael Gaeto who greeted us as we arrived and later came to our table to make sure all was well. Cohen was our waiter and he was very on point from start to finish along with Daniel Reyes, Manager. Food was great and we have to say this location is our favorite. read more

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Horrible service all around I went in with a party of 8. Was told I needed half the party to be seated 4 walked in with us and they continued to seat other parties before us. Until I mentioned half of 8 is 4 is it not? And the host still said it wasn't half? After getting seated our server took almost 30 plus minutes to get our beverages out. We had appetizers and bread before our drinks. I didn't get my salad so I canceled it. And the food was ok. Our alcoholic beverages had been sitting at the bar for quite some time. Wouldn't recommend coming here. It's been 2 years since coming here. Probably won't be back. read more

The food has never been awful. Highly recommend the Parmesan crusted chicken, any of the steaks & they have the best okra! I've also never had a bad server there & I love the lighting. Ideal place to go with family, friends & co-workers. Decent price for amazing food. read more

I put myself on the waitlist very early in the day. Arrived a few minutes earlier than my scheduled time. Was told my wait would be 45 minutes - I left! Sorry sorry sorry folks. read more

First time going to Longhorn Steakhouse. The service was excellent...Lauren was an awesome server. The steak was good. My only complaint is that the asparagus was way too salty. I couldn't finish it as I have high blood pressure and the salt content was over the top. Overall, I would recommend this place for steaks. The restaurant was packed....and it was bad weather..so they must have a good reputation. read more

LongHorn Steakhouse - Steak, mashed potatoes, and asparagus. Lunch time. - Steakhouses Near Me - Sugar Land, Texas

Sat down at 6:05 left at 6:20 due to no one coming over to our table, they had multiple tables open and stated we had to sit where we were due to no waiter at the other booths, so we stayed, waited, and no one came. Got up and left, no one even noticed. Had SALTGRASS instead, the service at SALTGRASS was unmatchable! Don't recommend longhorn unless you're ok with being ignored. read more

I had the pleasure of being served by Cleopatra. It was entertaining to watch her come flying from around the corner with plates of food going from table to table. Yep, she was that busy but she managed to stay attentive to me. I think she gets an adrenaline rush from being so busy; I would. I didn't know I would be ordering lunch at 12:30 on a Saturday because most restaurants don't serve lunch on the weekend. Always a win for me when I can save a few dollars. Thank you Cleopatra for asking me first if I wanted bread and butter. Some restaurants just bring it to your table and with me, I just waste it. I want to pack in the calories with my actual meal; not the bread and butter. I ordered the ribeye (medium), sweet potato and the lobster mac and cheese. It took about 15 minutes for the food to come out. That wasn't too bad for a Saturday. What should I start with first? That juicy steak, the so so potato or the mac and cheese...Mac and cheese it is. Oh my dang!! The mac was making my taste buds dance; the song that I could taste! It was creamy and seasoned to perfection! Now, all I wanted was mac and cheese. I didn't even want to taste the steak or the potato but because I paid for it ,yeh, I was going to eat it! The Mac and cheese is a great addition to the menu. It's only $10 a la carte which I think is a great price for the portion size. The ribeye was ok. It was cooked the way I asked but I love my Delmonico more. The sweet potato was just that; a sweet potato until I dipped it into the steak juices. Uhm! Uhm! Uhm! Spontaneous combustion! Perfect combination of sweet and salty, yes! My friend and I are definitely going back! If for nothing else, for the lobster mac and cheese; it's a must! read more

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I came here for a lunch meeting with a half dozen people. I knew I was going to be late and walked in 30 mins after it started. When I walked in there was no staff at the door so I just wandered around to find my group. To my surprise, the table didn't even have bread yet. We order another 15 minutes later. I realize I don't have silverware and ask the waitress who relays the message to another person. No one ever brings me silverware, but an extra set is out on the far other end of the table from me. While my steak salad looks nice, I ordered the meat medium rare and as the picture shows it's well done. We asked for extra bread, but there was no knife to cut it with. I also never got more water and the person paying the check had to ask for it twice. The food was alright; the service was disappointing. read more

LongHorn Steakhouse - Steakhouses Near Me - Sugar Land, Texas

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Excellent service. Great friendly staff and very good food. The waiting was only 10 minutes, my dirty martini delicious.

I have been going to this steakhouse for years and lately it has been getting progressively worse food temperatures are always mismatched steak hot sides stone cold chicken fried steak was a huge mess coating all just fell off. Manager seemed nice but unprofessionally dressed in a flannel shirt I thought he was just an old man wandering the floor. Waitstaff all seem unhappy to be there I'm done with this place I'll go on down the road I'm just done spending 200.00 having a humorless angry overworked person looking for a 40$ tip too many other good places. read more

We are regular customers of Longhorn. We enjoy the lunches in LH, since the salad is always good! The soups and sandwiches are very good! My friends and I enjoy our lunches and dinners in Longhorn! read more

Arrived into "to go" area, let the staff know we were in pickup slot. Waited ten minutes after they texted the food would be "right out." Got home to a burned burger and very dry and overdone baked potato. Food was cold AND burned (asked for burger to be done "medium." ) which is a bad combination. Usually we have gotten pretty good food here. Don't have any idea what happened this day. Very disappointed. read more

LongHorn Steakhouse - Lunch cheeseburger which I asked to be prepared "medium". - Steakhouses Near Me - Sugar Land, Texas

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LH steakhouse gets a solid 3.5 stars. Customer service was great. Our waitress was attentive and checked up on us often. The food had great flavor too. However, the overriding theme for most of the food we ate was that it had a heavy hand of salt on it. I did mention this to our waitress, who then stated that we could request less salt on our food the next time we visit. For a few items, they weren't salty at all. I will emphasize these as we go through what we tried: Complimentary bread: this was ok. I preferred the soft and pillowy rolls at Texas Roadhouse. Corn tortilla soup: it had a nice southwestern flavor to it. It was salty, though. Shrimp and lobster chowder: creamy with a decent amount of shrimp and lobster. I liked the corn bits throughout. This was not salty. Mac and cheese: creamy with a nice crusty topping. This was not salty. Loaded baked potato: Delicious with all the fixings mixed in together. This was not salty. Ribeye steaks: Great charbroiled steaks and cooked to the right medium rare temperature. But, heavy on the salt. I had to eat my baked potato in alternating bites to the steak to overcome the hit of salt. LH burger: Delicious and beefy! Loved this burger. It was cooked to medium rare. But, my lil bro would've preferred it cooked to medium next time to get a firmer burger texture. Otherwise, it was a great burger. This was not salty. The bun was fluffy and the veggies inside were fresh. Seasoned fries: crispy and fragrant. But, again too salty. Overall, we liked it here. Next time, we will definitely request less salt. But, the burger and steaks were delicious. The loaded baked potato was worth it too. read more

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Disappointing. Chicken Fried Steak shattered from improper breading and could not be cut with the knife provided. The manager, Josh, stopped by our table to check on us. After inspecting the inferior CFS, he launched into a pedantic explanation of a new egg white batter that wasn't working!! I had to interrupt this riveting egg wash discussion to show him that my filet ordered medium was so rare it was still grazing. We replaced the CFS with a burger which was OK. My replacement filet was more rare than the first one. Our meals were eventually comped as they should have been. However, we go to restaurants to temporarily forget our troubles and relax. Over explaining mishaps in the kitchen just prolonged a marginal experience. read more

Apparently, this is the pre-show spot for Smart Financial goers. We stopped in last night before the Joan Jett & BRYAN ADAMS concert. We sat at the bar and received great service. Their prices are decent and the atmosphere is nice with Texas decor. We had the Wild West Shrimp and the White Cheddar Stuffed Mushrooms with our wine. Both appetizers were good. The shrimp is a little bigger than popcorn shrimp. I was expecting slightly larger. The mushrooms got a little cold before arriving to us, so the cheese was a little gummy. The flavor was good for both items even considering the small issues. 4 glasses of wine and 2 appetizers was $63.59 (before tip). I've been to other locations and they are all pretty good. Can't go wrong with Texas decor. The property itself is very clean and manicured well. Side note: the phone at the bar rang and rang and rang. I actually picked it up to tell the person no one was taking the calls. The bartender came over and handled it when she saw me answer. As I figured, the person was calling to make a pickup order. So, if you are calling to do a pickup, you may not get someone on the line. This did not impact me personally, so I am not rating on that factor. Just letting people know what I observed. read more

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While I called the restaurant 30 minutes ago. Today is my wife's birthday and she chooses your restaurant for her birthday They told us on the phone that we should be there in 20 minutes. I came here at the restaurant and they said that I have to wait another 30 minutes since the person who picked up didn't sign my name in the list. So I asked the lady why should I wait since I already called in. She said sorry we can't do anything about it. Then I asked her to talk to the manager she claimed that she was the manager I responded that's very sad Then I asked her if I can speak to the store manager. She gave me his business card and told me that I can call him anytime since he can't come out to talk to us. That's very sad for a restaurant like this to have people working with this kind of attitude and for me I won't come back. read more

Fantastic food. We loved our waiter, Micah in SugarLand, Texas. He was so accommodating and had a wonderful personality. Great experience. Thank you read more

Barbi says most of her clients have a Shorthorn, but we're not talking about at the moment. We actually like Longhorn, although I'm not into steaks in general, but I think they generally have really good products, and the prices are okay - somewhere in the middle but not bad considering the taste, which is usually really good and better than Outback. Having said, this location does have some trouble with staff and management, so I gave it three stars instead of four, even though we enjoyed at least one out of our two meals here so far. It's located right next to our family's house so I'm sure there will be more trips. read more

LongHorn Steakhouse - Much more lengthy than Shorthorn - Steakhouses Near Me - Sugar Land, Texas

The server wasn't attentive. The service was poor. The salad was over-dressed. We basically had 2 servers. We asked one server and the other would perform the task. It was an odd service. She wasn't left a tip due to poor service. read more

When I called to place an order they told me to go online to place the order because they were busy and it would take to long to place the order over the phone, okay I did that the shrimp was salty, the chicken wings were soggy and greasy and the stuffed mushrooms were trash ready. I was very disappointed. No dipping sauce for the wings read more

Customer service here sucksss!!! The manager is a poor leader I came in to make sure nothing was left off my curbside because last curbside things was missing the manager assumes I gave a attitude and go off to the side and talk about me to another employee... ppl like them shouldn't be in a food service environment you guys suck and I could tell you just do it to get by in life... read more

Food was overdone, my hamburger was supposed to be medium well. It was burned. Service was very slow over a 2 hour wait. Had a party of 35 Ambiance ok Will not go back read more

Sat at the bar. The two bartenders were AMAZING!!!! They were energetic and attentive. As for the food. I ordered the the Outlaw Ribeye (Medium). Oh my GOD it was cooked perfectly. I was done when I thought about taking a picture. However it was so juice and tender. Oh Yeah I also had the loaded baked potato and a house salad. They were very good as well, but the STEAK was by FAR the STAR of the meal.. I will definitely be going back. I have always like the steaks at Outback, but the cook on this one was all of that and some. I will try another cut the next time. read more

LongHorn Steakhouse - Dinning area. - Steakhouses Near Me - Sugar Land, Texas

Steaks were prepared perfectly. I had medium rare and the rest of our table preferred well done. Each one was great.

Although I am a fan of their food and great service. This location had a bad smell coming from the booth. My friends and I tried switching to a different booth and the smell was still there. We went to a stand-alone table and the smell was gone. I'm not sure what's going on with the booth here. The Katy and Cypress location doesn't have this smell problem. Besides the sour smell from the booth, food is good as always. read more

Went by myself and the wait time was very reasonable. Got sat and my food arrived within 3 minutes, which was very surprising given how busy it was. The atmosphere was very welcoming and the bussers were very quick to cycle out the next guests, especially the girl with glasses, who seemed to be very experienced with her job. My server was also very accomadating. Would definitely come again to get the same thing. read more

LongHorn Steakhouse - Seasoned Rice Pilaf, Southwest Chicken Tortilla Soup, Bread. - Steakhouses Near Me - Sugar Land, Texas

The food was very good and the service was W. Restraraunt was kinda boring but still lively. Mid ambience. W overall read more

LongHorn Steakhouse - Steakhouses Near Me - Sugar Land, Texas

So I went to longhorns for Palm Sunday and my nephew drop a mint candy on the floor and someone stepped on it the manager came up to me and said if this continues I'm gonna have to refuse you service I apologized to him and my sister in law asked for a broom to clean up the mess he again looked at me and said do you understand that I'm gonna refuse you service if this continue I again told him I understand and apologize he goes on again 3 more times to try and intimidate me and then I walked out of the restaurant very upset and embarrassed my nephew was crying it was a horrible experience I will never eat at longhorns on Sweetwater and 59 they are horrible people . read more

Great Lunch menu. The bread is fresh. Tortilla soup is creamy and delish‍. Caesar Salad is light and plentiful. Cheeseburger was cooked perfectly. Husband and I shared and ate for $16 and left full. read more

I haven't had much luck at steakhouses recently. Is a rare steak really that hard to get right? Well, I can say they got mine cooked properly here. Even though it was busy we got seated fairly quickly, with our server not too far behind. Drink orders made, bread and butter on the table and time to get our order in. New York Strip rare & Rib Eye medium. Both steaks arrived cooked precisely as ordered. Rice pilaf not overcooked nor dry. Rib eye topped with melted butter soaked up with mashed potatoes, not too bad. Service was excellent, server came around every few minutes to insure glasses were kept full. Not too noisy considering it was Friday nite and the restaurant was packed. No room left for dessert, maybe next time. read more

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I came to this location, will never come back. This has been my worst experience with food and service. The waitress that we had was very lazy, very disrespectful, she looked like she hated her job. She never once brought our drinks on time, to top it off the manager went MIA. She was very unorganized. I'm not sure if I came on a bad day but the place was dirty, and for everything I would ask her if they had she said no I asked if they had The Bone in Rib-eye she stated no, but then another party ordered and go it, I ended getting something else and the steak tasted horribly it definitely had a smell to it and had a bad after taste did not take pictures because I ended not eating it, please don't come to this place. The appetizer I'll give it a 3/10 because the meat was not good at all. read more

LongHorn Steakhouse - Texas Brisket Queso - Steakhouses Near Me - Sugar Land, Texas

I've only been to Longhorn twice. The first time, I went to the one in the Clear Lake area and the second time, I came here to the Sugarland location. The reason why I'm giving this restaurant 3 stars is because I'm BIG on cleanliness. There was a wait for a party of 2. We was quoted a 40 minutes but it was whaaat shorter than that. I appreciate that, I really be quoted over than under so great. The seater was initially gonna sit us a booth but I politely asked for a table. Not a problem; there was table available near by. The table was half cleaned, meaning there was crumbles in the seat and a napkin under the table. That just bothers me because I like to eat and enjoy my food in a clean area but it wasn't a big deal for me to raise concern or to get another table. Our server, I believe his name was Muhammad was very nice and polite. Soft spoken but was good at his job. I ordered the Parmesan chicken and it was fantastic with the rice pilaf. I also got a Caesar salad as a side, however, it was drained in dressing which was annoying and a turn off. I didn't even finish all of my salad because of the amount of dressing. So note to self and others, if you don't like a lot of dressing, request it on the side.. read more

LongHorn Steakhouse - Parmesan Cheese Crust, Seasoned Rice Pilaf - Steakhouses Near Me - Sugar Land, Texas

Food service was great! Absolutely delicious and just a fun experience! Our friends were happy with it as well.