This was a terrible experience for this visit. We were visiting for graduation and we felt like the service could have been so much better. Matthew was our server and we were never offered bread although the small plates were present at the table. The server Savannah was extremely pleasant and came through and saved this evening. I ordered the steak and Matthew made it seem as if I was incompetent by asking me twice if I wanted the temperature that I asked. I do not like gray meat. But yet I was questioned when I asked for my steak to be medium. It was pretty crowded and the service reflected that. He seemed really aggravated at our table but we saw him chuckling it up with others. We should have dined elsewhere. read more

LongHorn Steakhouse - Caesar Salad - Barbeque Near Me - Warner Robins, Georgia

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Father's Day dinner time at LongHorns and of course they were packed. We utilized the mobile wait list and it definitely made a difference in our wait time. Our server was prompt with taking our order. The food arrived fairly quickly. My Strawberry Pecan salad was fresh, the lettuce was crisp and the fruit was sweet and juicy. My patron Margarita was also delicious. However I wish I had opted for a long pour because I didn't taste any patron. read more

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I just had the best steak at Longhorns that I have had in a while! I ordered the 6 oz Renegade which is a top sirloin since it's a leaner steak and I don't like a fatty piece of meat. I order my steaks cooked medium with a little Prairie Dust on the side , Ilike to sprinkle a bit on my baked potato and a little extra on my steak. My steak was so tender and flavorful that I could not believe it was the Renegade, it practically melted in my mouth! The salad was fresh and crisp, loaded baked potato was done to perfection. My compliments to the chef, keep up the great work Longhorns! read more

The food was fine, but the food is also fine at the other steakhouses in town. My issue was with the blonde female manager, who has no concept of customer service. I brought an issue to her attention, and I didn't even get an apology. I received a smirk look and an "okay. Thank you for letting me know" that carried an attitude. A simple " I'm so sorry, I'll look into that" with some genuine care would have sufficed. It was a real turn off. So I emailed Longhorn corporate to let them know, received a response stating that they understood and we're sorry, but that the operating partner would be emailing me. That was a week ago and not a peep from him. Problems do usually start at the top. There's been other issues with service before and some really good experiences but this visit really will make me question where I go next time. read more

My husband and I typically come to this Longhorn on Thursday night. When we walk in, we are always greeted by an amicable hostess. If there is no bar seating available, we have sat in the dining room a few times. Regardless of how busy they are, we have never waited over 10 minutes to be seated. The entire staff is friendly and professional. The service tends to be a tad slow in the dining area, so we prefer to sit at the bar. Not only can we watch the game in the bar area, but the bartenders give give top notch service and make very good drinks. My go-to drink is a lemon drop martini, and my husband always orders an old-fashioned. If we get an appetizer, our favorite is the wild west shrimp. I love that I can order my dishes altered, and they always get it right. My go-to dishes are the Redrock Grilled Shrimp, or I order the Mixed Greens Salad with Salmon. My husband likes the same dishes, but he also enjoys ordering their Renegade Sirloin. Everything we order has always come out hot and fresh consistently. This Longhorn is by far the best chain restaurant in the area, in regards to both food and service. If you are looking for a nice date night spot or just a restaurant to take the family for a nice dinner, look no further. read more

LongHorn Steakhouse - Strawberry Margarita - Barbeque Near Me - Warner Robins, Georgia

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Blonde manager was HORRIBLE!! First steak was tough and dry! Second steak was burnt. When brought to her attention she stated "Did you cut into it?" Ma'am it's burnt are you serious? Worst experience EVER! She needs to be replaced immediately! From previous reviews it seems I'm not the only one that had this experience with her. read more

Horrible customer service. Spoke with the manager Mr. Martin, what a poor job at handling a customer. I called to place an order, I was left on hold for about 4 minutes then the call hung up. I called again, explained the situation & was treated with low disregard. I asked for the manager to see how I can place my order and he refused to help, stating we need to come in and place an order with such attitude! I was trying to explain our frustration and that we just wanted to place an order for pick up because while trying to order online everything states it's "unavailable." I am disgusted and disappointed and do not recommend coming here at all. read more

Terrible experience. Getting into the booth with the sunken seat. The flatware was nasty so I requested a fresh set. We ordered water with lemon and told waiter that we were ready to order. I took him a long time to bring our water. I ordered my salad with dressing on the side because I dip my greens and use very little dressing. My salad came soaked in dressing. Then when we finally got our food my Medium Steak was well done. Another waiter said he would get me one in five minutes. 10 minutes later the Manager came out and said I would have my steak in 2 minutes. Another 10 minutes passed and finally my food was delivered. My husband had already finished his meal. Manager said he would adjust our check. He took off 25% He should have comped my meal . Then the waiter my husband's credit card to settle the check. But instead of bringing it right back, he was delivering food to other tables and then he was taking orders for a new table. This restaurant needs training Badly. read more

Food was cooked perfectly, steak just right, Brussels sprouts very good too, I had to sit at the bar because there was no room available in booths or tables and that was fine. The bartender was very attentive and made sure I had everything I needed during my visit. It was very crowded, but the atmosphere was very calm. read more

LongHorn Steakhouse - LongHorn Caesar Salad - Barbeque Near Me - Warner Robins, Georgia

Savanna was an EXCELLANT server. Half rack of ribs with a baked potatoes - excellant. French Onion soup was excellant Field of greens salad with sirloin was excellant and the the meat was done perfectly. It was a very good meal Wearked it on the atlas so we stop next time we are traveling read more

The foods good and the service is amazing And they care if the food isn't what you want they take it back and get you a new one read more

The food was very good and the waiter was very attentive and kind. It did take us a very long time to get our food. The place looked nice and had the correct amount of lighting read more

I came with my family who live in the town (I am from Fort Lauderdale) for dinner , they were literally out of everything. My son wanted ribs- none. He wanted Pecan crusted chicken-none. Mac and cheese-out of it also. The kids wanted Mr. Pibb-out. I was highly disappointed in having to change our order almost three times. The food was good though when it finally got there. read more

Every time we go there for pick up are order is always mess up they steaks was charred you can taste that nasty taste we ask for medium well done not charred they will never get my money anymore read more

This place doesn't have the greatest reviews so I felt compelled to leave one. I had dinner at the bar, ordered the ribeye. The service was excellent and the steak was cooked perfectly. It was a tad salty, but nothing a cold beer can't fix. Don't pay attention to the bad reviews here, these folks work hard and provide a nice service, cheers! read more

LongHorn Steakhouse - Outlaw Ribeye - Barbeque Near Me - Warner Robins, Georgia

Service and food is always superb Drinks actually have liquor in them you can taste which I can appreciate. They are usually pretty busy which is a good sign. read more

LongHorn Steakhouse - Barbeque Near Me - Warner Robins, Georgia

Twice now when I ordered asparagus as my side on a ribeye steak plate, they neglected to put it on the plate, after I paid $2.99 extra to get it. I called the 2nd time and I believe the name was Chris that I talked to. He said he would send a certificate so I wouldn't have to pay for asparagus the next time. Of course I never got it. There should be someone responsible for checking every order to make sure everything is included, especially when it's curbside, which we do a lot. Also pay attention to extras like extra ranch dressing, etc. read more

Wow!!! My husband and I come here on a regular basis and we tip well! However, tonight as a deal breaker for us. I understand it was busy ; we waited roughly 45 minutes and only to sit at our table for 15 minutes without any acknowledgment whatsoever. Again, we saw they were busy but it takes no time to smile & to say hello ; have you been helped? The great thing about this experience is I will be saving money by cooking at home. Good Customer service does NOT exist here. Maybe the managers and trainers do not encourage this? Who knows. read more

Visited today during lunch with a friend & it was slightly busy. Host sat us as soon as we walked through the door. Sweet tea was good. Bread fresh of course. Food was good, but took forever. We ordered from the dinner instead of lunch. (16oz Parmesan Chicken x2 1. brussel sprouts/sweet potato 2. mac & cheese/broccoli add 12oz salmon) I get I said it was busy, but it took a very long time. Everyone around us ordered apps & entrees & still got their food before us. We did consider that we got chicken over steaks & lamb chops, but our food was room temperature with the exception of my friend's salmon which was HOT!!! Just really wish the server would've given us the option to get our meal & the salmon later. Would return again. read more

Stopped in with family while traveling to Florida. We were sat in the bar area and offered lunch menus (it was prior to 3pm). My daughter & I got salads with Mac&Cheese sides. I got the 7-pepper steak salad which was delicious!! My daughter got the Caesar salad with chicken, which she enjoyed. We both loved the Mac&Cheese! Very cheesy, good flavor... bacon as an added bonus! My husband got a 6oz steak (cooked to his liking) and the street corn which he really enjoyed. The highlight however was our server, Tyler. He was friendly, attentive - all while managing the bar and surrounding seating. He was 100% on top of his game! As someone that served for over 20 years... I was impressed with his attention and attentiveness while managing the entire bar area. Well done Tyler, thank you for such a nice experience! read more

So here is what my steak looked like... After I took it home and cooked it myself. To the chef that can't Pittsburg style a steak. I'm sorry. To the chef that cannot cook a rare steak AND char the outside. I'm sorry, you do not have the time or capacity. To the wait staff that clearly didn't want me in your doors. My bad, tried my best to spend money and get out. Hope I tipped enough, I know it's hard out there. We will Not be back any time soon. We live 1.7 miles away. read more

LongHorn Steakhouse - So here is what my steak looked like... After I took it home and cooked it myself. - Barbeque Near Me - Warner Robins, Georgia

We stopped in on a Friday early in June for a date night, in the middle of moving houses. So we were tired, sore and hungry. We were greeted pleasantly immediately, sat immediately. We had a server greet us within minutes, then another server came back to actually take care of us. His name was Jayden, he was awesome. So polite. Took our orders promptly, gave us a few minutes when needed. Suggested relative items. A great server. We had the wings app and they were super good! Our food came in a timely manner and phased perfectly. Drinks. Apps. Then soups/salad. Then our meal. It was a great experience. The food was all so good. We definitely thoroughly enjoyed our experience. We would request Jayden again as well. He was just great! read more

Great food, great service, reasonably priced! We haven't had a bad meal yet. Try the shrimp appetizers it's worth going for. read more

The quality of the food is not good. The service is poor and too much money for the food and service they have.

The food was very good, I always enjoy the food here. and I got the crusted chicken and it was very good.

I could go on and on about how much I love this place. Food and service are always so good and yummy! I do not like how they keep going up on their prices but thats inflation for you. Atmosphere is always cool and inviting. read more

Establishment is great servers are better cooks are decent say that to say got a rare steak ordered medium rare and got rare besides that great environment will be back just to see Robert great knowledgeable guy and very patient ! read more

LongHorn Steakhouse - Ribeye steak - Barbeque Near Me - Warner Robins, Georgia

Me and my family always go here and never leave disappointed. The service is always amazing and the food is always awesome! Sometimes we may have to wait but no longer than 30 minutes! I would strongly recommend! read more

It has been a very long time since I wrote a review for Longhorns but it must be done. My wife had the filet and the last thing you expect in a filet is "grizzle". This 6 ounce steak ended up with about three ounces of edible beef. I had the same encounter with the sirloin. Server offered to bring different steaks but by this time we had worked around the grizzle and another steak would have been wasted. We eat here two or three times a month and tonight it was horrible. Definitely not expected. read more

Great place for a steak. Service is always good and servers friendly. Casual dining that isn't too loud that you can't hear your own conversation. All in all it is a very enjoyable experience anytime I come. read more

Wow! A GREAT server combined with delicious food put this over the top for my first-ever visit to a Longhorn Steakhouse! Jose the server was absolutely FANTASTIC and attentive. No empty water glass, frequently checking- in (but not too much) and good communication about food preparation status. Now, to the food! Ordered the 20 ounce bone-in Outlaw ribeye medium with one side baked potato and a default (house) salad and bread. The steak's appearance was EXCELLENT, like in a commercial. Minimal gristle. Maybe a bit on the medium rare side but it was superb! The salad was just perfect with diced cucumbers and tomatoes, grated cheese, crotons, and dressing. The baked potato was good. Definitely will try more of these restaurants after such a great first impression. Only wish they had a rewards program to reward patrons like Outback Steakhouse does (and, the e-club doesn't count). read more

LongHorn Steakhouse - Look at those grill marks! Delicious! Outlaw Ribeye Idaho Baked Potato - Barbeque Near Me - Warner Robins, Georgia

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Wife's steak was a bit tough otherwise it was a great meal. ............................................................ .............

I don't usually do 5 stars but it was great service and I need to offset some of the one star reviews. First off, it was a Saturday night so we did call ahead seating. Arrived at the restaurant and were told we were next in line. Seated within five minutes of arrival. Our server was fantastic, food was what we ordered and how we ordered it. I'm not easily impressed but they did it right. Good job folks, good job read more

A few weeks ago, I picked up dinner for my wife and I. Decided to try the Longhorn for the first time, which I believe may be their most expensive steak. Long story short, I was unable to eat mine, as it was mostly sinew, even the tenderloin part. I don't recall ever having a chewy tenderloin. I put a message on their Facebook page just to let them know. Full disclosure we've eaten there many times and picked up food many times and always had good experiences and quality food. To date, no one has acknowledged or responded to my message. We will not be going there again. There's a new steakhouse opening in Warner Robins that we know to be very good and we're anxiously awaiting its opening. read more

Went to celebrated my wife's birthday dinner. The establishment's rule is to call in at 5:30 to join the wait list in which I followed. Arrival time 6:20 to check in for party of 10 ( 7 adults and three kids) 40 min wait (can understand it's Friday) Table was ready but not enough chairs. Additional 15-20 min added. How do run out of chairs? Took an hour and some change to get our food in which I noticed families that arrived after us and got their food and checked out. We had a wonderful waitress (Courtney) who attempted three times to check on our food from the cook?? One of my family members had to intervene & speak with the manager. Received our food after the manager said something to the cook. 3 out of 5 main orders were cold. Manager gave us 25% off from our ticket and my wife's meal free due to the service. After this experience, I don't think my family and I will attend it for dinner anytime soon. read more

Attempted FOOD POISONING!!! The service is mid, we called in for ten people and the lady over the phone heard two, so when we got there we had to wait an whole hour until they had a table for ten people! But, when we got our orders wrong the guy was nice and patient ! The vibe is good but, the table smells after they clean it... Ok but how I almost got food poisoning was when we got the bread and they servers us cinnamon butter, and I'm allergic!! I had some and I'm fine now but... who knows what reactions I will get... I asked the server about it and he said someone must've mistaken the regular butter for the cinnamon butter!! DO NOT GO HERE IF YOU ARE ALLERGIC TO CINNAMON!! 3 stars read more

Great service and delicious food. Thank you to Kristen C for being so attentive to us and friendly. Always can count on Longhorn to provide us with good food at a good price! read more

We came here after trying another restaurant in town that was not good! we always get good service here and we absolutely love the food here! I feel the food here is exceptional and so is the service! Our server was Kent. keep it up longhorn! we appreciate you! read more

I visited this Longhorns for my birthday celebration on 15 Oct 2023. The waiter gave excellent service and exceptional care. I had him to return the brussel sprouts I ordered because I could not eat the first ones because they were burnt. I cook and eat brussel sprouts all the time and am aware how they are prepared. He returned them and the second batch was worse. Before he sat them down on the table you could smell how burnt the were. The leaves were black and burnt all the way to the core. I showed to my niece and the waiter. He apologized and asked what I wanted for replacement. I got asparagus which I don't really eat. The steak and sweet potatoes were delicious. But I felt the meal was ruined because after removal from table the burnt smell was still in the air. read more

Heading home to Florida July 28th and we stopped at this establishment as it is conveniently located off the 75. Our server was great, food was decent. Fast forward to September 2nd, returning from a family reunion we stopped here again since the service was great and food was decent. Well this time is was HORRIBLE. Our server Andrea didn't bring us drinks nor bread for over 20 minutes. She noticed we were getting upset that other tables had their drinks and bread before we did and they had just been seated. Then we hear Andrea "I need help, I need someone to help me, I've got drinks, salads, I need help" only then did we get our drinks and bread. Seemed like she was hanging out in the back not tending to her tables. After she brings our food (which made us sick this time) she asked us "you guys heard me asking for help rite?" As if to justify why it took so long. You could feel the tension between the workers and it was NOT a nice vibe. Will NOT go back to this restaurant again. read more