I've bought 2 cars here. I looked up the online prices then also visited a number of dealerships. Longo had the make and model I wanted at the best price. In 2015, I bought a Tacoma. Then in 2018, I bought a Camry. Both excellent vehicles. Most recently, I came here for major service, to replace my water pump and thermostat for my Camry, which had over 120k miles. I called around many places and even got duped to bring my car to a shop in Signal Hill. When the shop tried to trick me with a bait and switch quote, I had to tow my car away and call around for more quotes and estimates. I used Yelp for quotes also. Longo had the second best quote. But what makes this place excellent is the professionalism and well, the big name to rely on. Knowing that they will take care of you without giving you the run around. I never actually met my service coordinator for my repair. I had my car towed to Longo. My service coordinator, Andrew, communicated with me by phone, text and email. I was able to see the recommendations and invoice through Longo's interface website. From there, Andrew talked me through the recommendations and the service. Everything was so seamless and transactional. I was able to pay for the service and set up a time for my car for pick up and didn't have to wait. It was pretty amazing. The repair shop that tried to pull a fast one on me was trying to charge me $1,750. For the exact same repair, Longo gave me an estimate of $1,100. But with a mid-week and mid-day special, my total came out to $970. Great experience. Thank you, Andrew Chu. My truck needs a water pump soon, and I'll be coming here to Longo that service. read more

Brian Garcia is the best ! Made my experience and purchase like a breeze. Brian was very informative and straightforward about whatever questions I had when purchasing my 22 sr5 Tacoma double cab . Showed me all the different options available and helped me find what fit my needs and wants . Definitely recommend Longo Toyota in general overall and can't thank Brian enough for making my first dealership purchase experience like a breeze . Thank you Longo & Brian Garcia . Your staff never ceases to impress. read more

This is the second car I purchased at Longo Toyota with Sammy khan. He's great. Answered all my questions, offered us a really competitive price and made the buying process stress-free and seamless. I never felt like we were being taken advantage of. We came in later than he expected, but he did not rush us and stayed for the entire process. I cannot recommend Sammy enough. I will continue coming to Longo and Sammy for all my future car purchases. read more

Longo Toyota - New Prius!! - Car Dealers Near Me - El Monte, California

As a first time buyer, Jimmy was hands down the best sales person I have had the pleasure of getting a car from. He was extremely friendly, professional, and overall made the car buying process super fast and very smooth. I would 100% recommend him to anyone looking for their first! Eddy from finance was also great help! read more

Everything went very well Rosy Gomez of Longo Toyota spent almost her whole day finding the best deal for us to go home happy with a new Toyota Tundra she had amazing work ethic and negotiation skills to keep us engaged in deciding whether purchasing a new vehicle is the best for us financially, we gave her a budget and she did her very best to meet us in the middle, in the end she delivered, we came to longo to get maintenance for our highlander and came out with a tundra, it goes to show how skilled she is in what she does, thank you Rosy Gomez of Longo Toyota again for your assistance in closing the deal with a price we were all happy with, Hope to work with you in the future Ms. Gomez read more

I brought my Truck once again for service/exterior detail, Bruce Herrera and his team did a great job. My vehicle looks brand new yet again! I wouldn't take it anywhere else. Highly recommended. Shout out to the technician Jose Vasquez. Thank you Bruce and Team Longo!! read more

Recently had a conversation with my wife on how the experience of purchasing a vehicle can be a very unpleasant experience and how it was sad because it is actually supposed to be exciting and joyful. After visiting several dealerships where they had crazy "mark ups" and deposit requests of $500 to reserve an incoming vehicle, we decided to visit Longo. That's where we met Justin Sebring our sales consultant who made the experience easy and transparent. Longo should've been our first visit/choice. Thanks for the transparency and for not marking up our vehicle! And thank you Justin for your great service. read more

Thank you very much Jeffrey Tsao for helping us out for my 4 wheel forced balancing now i have a Peace of mind driving going to las vegas this coming week... Happy wife Happy life... Keep up the good work ... Good Job! read more

Visit Mandy and Alex great customer service If you can make appointment with these two lovely peps at auto services read more

I had a great experience working with Rosy! Extremely helpful, friendly, and knowledgeable. She made the process easy and stress-free, she answered all of my questions clearly and never made me feel rushed. Highly recommend asking for Rosy Gomez if you are visiting Longo Toyota! read more

I just want to say thank you to Brandon Cruz for amazing customer service!! I was going through a difficult time and Brandon was an angel. He was patient kind and understanding through my whole situation. My son was with me at Longo Toyota but it started getting a little late and he had prom that night. So Brandon was kind enough to order a uber so he wouldn't be late to prom. I love my new car and I'm so very happy! If you're going to Longo to purchase or even look at a car ask for Brandon Cruz you will not be disappointed! God bless you Brandon read more

Today June 19 2025 service department agent Andrew Chu along with service department manager Rob McGuire did the "typical" fraudulent dealer thing that frustrates good customers. Do NOT trust this dealer when they give you price matching information over the phone! Once they have you in this giant maze they will unscrupulously try to go back on their word to take advantage of you. Shame shame shame on Longo. Stay away from this dealer. read more

I had a great experience buying my Toyota 4 Runner from Longo El Monte. My sales guy Daniel Vo was fantastic. Never pressured me into anything, answered all my questions and went out his way just to get me the accessories that I requested. I am very happy with my experience. I highly recommended this dealership. read more

Our sales consultant, Robert Castillo, was knowledgeable, professional, and courteous throughout the entire process. We knew what we wanted in our new vehicle, no extra nor BS. Robert took time to show all different color combo. Better car buying experience we had in years. Longo continues to be our dealer of choice. read more

Alexander Liukimson was my sales associate. Extremely knowledgeable, trustworthy, and easy to work with. I would highly recommend him to anyone looking to lease or purchase a vehicle. read more

Always take my car to be serviced here. They're professional and walk through what your car needs and are very up front with what they're going to do. Their shuttle driver Stephen was super friendly and personable. read more

I don't go anywhere except Longo when I need service on my car, or when I lease a new car. I totally trust the dealership and the people I see. Albert Lopez is my go to when my car needs service. He is friendly and professional. He is knowledgeable and honest. I just leased my car and Harley Wells was my salesperson. She was fabulous! She spent so much time with me and there was no pressure from her. I test drove two different cars before making my decision and she offered to let me check out more. Harley made the whole experience so easy and stress free. I highly recommend her if you are looking for a car. She is friendly, helpful and very approachable. Thank you Harley and Albert. read more

My fiancée and I recently purchased our 4Runner from here. We had looked at different dealerships but every other dealer wants to add on a few extra thousands because of shortage. This place did not. I highly recommend you purchase a Toyota here. If you do please ask for Michael Kim, he kept it real and was very pleasant to be around. We love our new 4Runner, Michael if you see this, thank you!! read more

Longo Toyota - 4Runner - Car Dealers Near Me - El Monte, California

Currently having my car serviced today and Im not a happy camper! Got in for the scheduled service at 8:15am for tire rotation, brake check and engine decarbonation and was told it will be done by 12 noon. I followed up by 12:30 and was told that they are running a bit late and will be done closer to 3pm. The excuse was there were 3 customers before me. For the worlds largest car dealership to do a very simple car service for 7 hours because there were 3 customers before me is inexcusable! They even had the audacity to ask me to postpone the engine decarbonization because I want to get it done immediately. To make it worse, they just started working on my car 4.5 hours later after admitting that they forgot to service my car on schedule. As a sales professional, I would have offered something like a discount, free service, voucher etc, but what I got was a suggestion to forgo the decarbonization which is really adding insult to injury so to speak. I got my car finally at 3pm! Is this what you get for being a loyal Toyota Longo customer? Is this the new norm? This is definitely not the kind of excellent service i got used to the past 8 years I had my cars serviced. Its not good spending hard earned money for bad service! The big question now is what does Longo do next? read more

Kevin Lam and Longo Toyota are amazing! MSRP and straightforward car buying. Highly recommend esp if u know exactly what car you want and order it ahead of time. We got our rav4 prime reservation in September 2021, got notified our car arrived at the Long Beach port in March, and then the long excruciating wait for it to be released from port lasted until June 5, 2022 when we got a call that the car should arrive at the dealership and ready for pickup the next day. We were in touch with Kevin all that time and he was always patient with us even though we were probably bugging him haha. We were there at 10 am to see our car waiting for us, and Kevin was so patient explaining everything about the car, letting us test drive it around the lot before we sat down for the paperwork (most of which was already prepped and ready to go). He was very diligent at making sure we were aware of all the tax incentives and possible rebates available with the car purchase, reminding us before we left not to forget to do the paperwork early so we don't miss out. They cleaned the car while we went to deal with the financing. When we were sitting in the car trying to learn it, we realized the AC wasn't blowing cold air so we called Kevin back and he took it to get serviced right away. Apparently they were in such a rush to get it ready for us right away that something got missed in the inspection. It was sitting at port so long. Anyway, they took care of it right away and we had time to go to our bank (logix) to pick up the check for the financing and we were on our way with our new ride. Thank you so much, Kevin! It's been a journey, but we are so glad it was with you. Oh and thanks for the ribbon for the photo op and our goodies read more

Longo Toyota - My new 2022 Toyota rav4 prime - Car Dealers Near Me - El Monte, California

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Great, very helpful, I was connected to Dave Canfield from sales through a friend, and Dave was there with me every step of the way to help us get sorted, I really appreciated how he helped us out with a new car, and giving us the best deal he could find for us. Also, Longo overall is very experienced and covers every base for you to make sure the process is a seamless as possible, they've been #1 in the world for a while, I can see why, thanks again Dave read more

It was great working with Harley Wells. She helped me get a great deal on a new model that wasn't even in stock yet, and she made the whole process from start to finish very easy. She always answered my questions via call or text throughout the whole process, and got all the paperwork done ahead of time so that the pick-up process was painless once the car arrived. Thank you so much, Harley! read more

Seamless transaction - efficient, complete, prepared - just a great experience doing business at Longo Toyota buying our 2026 Tacoma - and Justin Sebring was the best sales person. Prompt, clear, accessible, on top of it all. I would recommend Jason Sebring and the whole team that we met to do business here. I will come back here in a heartbeat for another Toyota! I really didn't know buying a car could be such a "professional" experience. No second guessing! read more

Worked with Mike Hao on leasing a brand new 2025 Toyota Prius Plug-in Hybrid XSE Premium with Solar Roof. Fantastic service and patience! read more

Longo Toyota - Car Dealers Near Me - El Monte, California

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I just came into possession of a 2022 Toyota Mirai!!! Sales consultant Brandon Cruz was a tremendous help! He made sure I understood and answered every question I had, HONESTLY! He was so patient with me and my uncertainty. I'm grateful he was there to walk me through from start to finish! He even stayed past the end of his shift, while I signed my paperwork to make sure everything worked out for me! read more

Longo Toyota - Car Dealers Near Me - El Monte, California

I have been on their website for a few days and had requested more information. I even submitted an application online before going to this place. I feel like I wasted my time with them. No one has reached out and told us our options. I have heard great things about this place but I feel so I welcomed. Taking my business somewhere else. read more

I came in today for my 110,000 mile inspection. I had another lovely experience with my guy Augustin. Augustin was very responsive to my needs and called me with updates frequently which I appreciated. I also used the shuttle service which is a great benefit of Longo Toyota. Thank you Longo for another great service! read more

Just purchased a vehicle from Longo Toyota and it was one of the most rewarding purchase I have ever done. Transaction was very smooth and efficient thanks to Patty Gutierrez. read more

I recently ordered an OEM timing belt, and fuel pump, from the Longo parts department, for a family member, and Longo had it ready, the next day, at a price cheaper than the next cheapest competitor. Which brings me to a bit of a story time that few will read: When I was a kid, my dad had a blue 1980 Toyota Tacoma. People would laugh at him for driving this truck. One neighbor, I vividly remember, asked my dad, "Why do you drive that tin can?" I remember how this irked my dad, as I knew he truly loved the truck. But in a way, my dad was ahead of his time. My dad used to drive this truck, with very few problems, for many years, between his jobs--in Hawthorne, then Glendale--and our home in the "714" (back then, much of SGV was still in the 714 area code). Many don't remember this but, before Toyotas became mainstream, circa 1990s, Toyotas generally had a negative reputation, perhaps much related to racism. When the Tacoma exceeded a then-impressive 100,000 miles, I remember us going to Colley Ford--which used to be on the northwest corner of Grand Avenue and Arrow Highway--and our family bought a red Ford Bronco II (with heavy-duty bumpers). As a first-generation Asian American, born to immigrant parents who are Filipino, Chinese, and Irish, I think my family felt proud and this made them feel more "American." I still remember sitting in the car seat, a near-infant, with the car salesman waving at us as we drove off. Based on what I was told when I was older, the Ford started leaking oil at about 2,000 miles then, just outside of when the 24k-mile manufacturer warranty expired, it would culminate in a catastrophic transmission problem, while we were on a road trip to Las Vegas. My parents argued, in what was probably 110-degree heat, for many hours, right at the Zzyzx Road exit, until the tow truck arrived late at night, with my mom blaming my dad, saying that that wouldn't have happened with the Toyota. Eventually, my family would drive all sorts of cars, including more Fords, Saturn, Mercedes, Acura, BMW, and Tesla. Except for the Saturn--which was remarkably reliable, cheap, and was easy to work on (which is probably why General Motors decided to axe the brand, as it was not very profitable)--every vehicle eventually had problems. The Fords had oil leaks, transmission, and wheel alignment problems. The Mercedeses and BMWs had electrical problems as they passed 50k miles. The Acuras--technically Hondas--required proprietary tools that needed they be taken to dealerships, as well as transmission problems that started to kick in at around 150k to 200k miles. (But, to Acura's credit, I was able to drive two Acuras from brand new, to over 150k miles, with only minor problems that were mostly covered by warranty). The Tesla had inconsistent fittings, and weird gaps, at random places--and the interior started to literally peel after about five months of owning it. (Maintenance on the Tesla was another headache--proprietary tools and software made it impossible for do-it-yourself, requiring maintenance appointments sometimes weeks away.) So, except for two extended family members that I know of--one sticking with Ford, and the other with Honda--everyone eventually gets a Toyota. And, knock on wood, after many years--with just preventive maintenance--no one has yet to have any major problems, on any of their Toyota cars and trucks, even at ridiculously high mileages, which I think is remarkable. One Toyota the family has exceeded 400k miles last year (it may not be pretty, but it runs great)! It is no coincidence that today, Toyota is America's #1 best-selling car brand. The point is if you don't want to burn cash on cars and car repairs, stick with Toyota and learn how to do maintenance yourself by referencing the owner's manual--using the index--and watching YouTube videos. This will likely save you *several* thousands of dollars over your lifetime. And as someone who sometimes likes to work on cars, the parts department at Longo Toyota, El Monte, is top-notch. Anytime I've looked for the best prices for OEM parts, Longo always beats the second cheapest option. The Longo parts department is also expedient in ordering parts and having them ready when promised (sometimes overnight). read more

If you're in the market for a new Toyota, Longo should be the ONLY place you spend your money! After going to three other Toyota dealers whose only motive was scamming and milking every dollar out of you, I felt defeated and ready to give up. A friend recommended Longo to me and I'm so glad they did. They made selling me a car such an easy process. This is the only dealer who didn't play games and didn't charge unnecessary markups. I definitely recommend purchasing your car here! read more

Purchased a 2026 Tacoma today from Longo Toyota. Justin Sebring handled our transaction. Mr. Sebring was able to get a premium for our trade in, very favorable terms for our transaction, and we drove off with more truck than we had anticipated. The customer service was excellent and I highly appreciate and recommend Mr. Sebring and Longo for your Toyota needs. read more

I've been going to Longo for years and they've always treated my Camry well. I got a synthetic oil change today for $39.99 using a coupon and they honor it easily. I heard they also price match if you find a better deal so it's always nice to ask. They gave me a free Starbucks coffee voucher for a basic coffee and also gave my car a basic car wash. Pretty good deal! read more

Longo Toyota - Coffee - Car Dealers Near Me - El Monte, California

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I have been here many times and honestly, this has done it every time the experience is more unpleasant than the next, and I'm always like it's okay next time but this time has done it. I have been waiting for a 1hrand20min for a shuttle to take me home. This is truly unexceptional, unprofessionaland not to mention complete dishonesty and unorganized in such a manner for a business of this standard. This will be my last Toyota to buy. read more

Toyota Longo changed my perspective on car dealerships because people here are not only focused on sales but also on giving value and respect to their customers in all aspects. All the people I have met are professionals, respectful, and friendly, especially Justin Sebring and the cashier and at the finance department(sorry I forgot their names). After a few hours there, I see how friendly they are and how genuinely they smile and laugh. I have been to many countries and encountered many people in different kinds of establishments and I can tell that this car dealership is truly world class when it comes to quality of cars, reasonable price, facilities, and providing an outstanding customer service. I hope that continues and more power! I highly recommend this car dealership and look for Justin, he is the best! Thank you Toyota Longo read more

I'm someone who dreads buying a car but I had a great experience buying from Longo Toyota. Their prices were better than some other dealers I contacted and they gave me more for my trade in than other quotes I got as well. There weren't any hidden fees, no haggling required. Michael Kim in sales was great to work with and very helpful in going over the vehicle features. The only negative was that they were so busy so the process took a while but I would definitely buy from them again in the future. read more

Amazing experience. I have been to many dealerships, and they are generally all the same... haggling.. surprise costs, insisting we pay for dealer add-ons... sitting and waiting for hours... we were dreading coming to another dealership... but we had none of that here. They advertise no haggling and they lived up to it! Great customer service all around, on the sales and finance side. Our sales agent Jorge made everything painless and quick. We will definitely come back when we need another car! Would highly recommend read more

I had been considering purchasing a new car for a while, but the thought of haggling and dealing with salespeople prevented me from pulling the trigger. However, my 21-year-old Corolla was on its last leg, and it was time. I had gotten my car from a dealership in Norwalk, but after reading the Yelp reviews, I decided not to use them. Then, I came across a review from a single mother whose anxiety mirrored my own. She shared how her worries were put to rest thanks to her experience with Jeffrey Tomita at Longo. Her story detailed a positive, stress-free car-buying experience with Jeffrey, highlighting how easy it was to work with him. After reading that glowing review, I decided that he was going to be my salesperson too. Haha. I emailed Jeffrey and got a prompt response. I had already picked out a car from their website, and as luck would have it, they had it in stock. I made an appointment, met Jeffrey (a nice, energetic young guy with a straightforward approach), went through the 'car-buying process,' and within 2 1/2 hours, I was driving home in my new Corolla Hybrid. It's been a little over a month, and I'm thrilled with my purchase. The Longo Toyota experience should be the gold standard for car buying: no haggling, no pressure for add-ons, just a straightforward transaction. Judging by other positive reviews, this seems to be the common consensus about the dealership and its sales team. If my next car is another Toyota, I would definitely buy it from Longo --even if I lived in another state For those of you who haven't purchased a car in decades, you can now select both your salesperson and vehicle directly from the website and complete the purchase without ever setting foot on the lot. Who knew! read more

Bad service sell up. Told that tires are bald and have less than 1/32 tread left and that next time the car will not be serviced if I do not change the tire. The reality is that I saw how the service salesman measures tread depth from the tread block and not the grove in the tread itself. The tire treads still have more than 4/32 to 5/32 from three readings on every tire. And have taken it in for service every 5 thousands miles where tires get rotated by dealer mechanic only. Do not like the fear mongering upselling this dealership does to customers. Be aware of hard sell and fear push tactics. Not blaming the mechanic, but the salesman. read more

Fast, courteous and professional service! They greet you when you arrive for service and dispatch you efficiently. They'll promptly alert you when your car is ready for pickup. They have coffee and transportation services available as well! read more

I purchased a NEW Tacoma TRD Off Road 4X4 earlier this month, after visiting & calling several other Dealerships near me. I reached to a friend who highly recommend Longo Toyota. He said "make sure you ask for Fred Garcia, he will take great care of you" So I call Fred ahead of time, I make an appointment for Thursday the 7th early AM...Not only do they have the best selection of any Toyota Dealer, they have just about every color as well From the moment I arrived and met Fred, I was in and out in less than 2.5 hours total. That is after showing me a few trucks, test driving after finding the color and package I wanted. Fred was very friendly and transparent throughout the process. Even though this place was busy, I was very impressed the way everything went so smooth. No games or trying to over sell me. Most important, I got a far better deal than the other Dealers I had considered, mainly Glendora and Claremont Toyota who are disguising thousands $ in mark ups with un-wanted accessories I did not want or need. Thank you also to David Fern in the finance department for getting me out in a timely manner I've now had my truck for 2.5 weeks and love everything about it, including the combined 20 miles per gallon. So if you are looking to buy a Toyota from a transparent Dealership, make certain you visit Longo and please ask for Fred to make your buying experience a memorable FIVE STAR visit Best, Joe Hurtado read more

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