- update May 15, 2026 Dealership was able to transfer the salvage car title paperwork with Dmv, 7 weeks after purchase, very relieved title problems- 4/28/26- dmv has not received any title transfer paper in over 33 days after payment, I contacted Lawrence many times and he said he will follow up with his dmv agent, hopefully they will come through and get the car title transferred to me within 90 days otherwise I don't legally own the car despite buying for it, very uncomfortable with this situation read more

Over the top customer service! I hope they grow into a larger business! Did a lot of extra work after the purchase at very fair rates!

had an awesome experience at New City Auto in El Monte. The team here was super friendly, honest, and really easy to work with. They didn't rush me or try to push anything I didn't want -- just straight-up helpful people who care about their customers. The process was smooth from start to finish, and they made sure I understood everything before signing. You can tell they take pride in what they do. Definitely recommend checking them out if you're looking for a car without all the usual dealership stress. read more

I can't say enough good things about Lawrence and the team at New City Auto. My brakes went from feeling a little squishy to downright unsafe, and they were able to diagnose the issue within hours and have my car ready the very next day. It's hard to find a mechanic you can really trust, but I had complete peace of mind with the service and customer care here. Not only did they get my brakes working better than they've ever felt since I bought the car, but Lawrence also took the time to educate me on what to watch for in the future and gave me a heads-up on other potential issues that could be addressed down the road. To top it all off, they gave my car the best wash it's ever had. That kind of attention to detail really sets them apart. I'm truly grateful for the responsive service, honesty, and professionalism. I'll definitely be coming back, this time probably to purchase an SUV for our growing family. Thank you, Lawrence! read more

Had them fix my car from a rear end accident. They were very fast, professional, and clean work!

Bought a truck from this guy and it's been 7 months with no tags- I paid him for license and title transfer and cannot drive the truck- had to open an investigation with the DMV- will be filing a lawsuit- fraudulent business read more

Lawrence is a scammer and a thief. He owes our company $19000 and refuses to pay. We bought a Sprinter van from him, he claimed there was an issue with the DMV about the plates and registration and he needed the van back at the dealership. We never got the van back. So we asked for a refund, he gave us a check that had no funds. I have countless messages, asking for my money back, it has been almost a month. read more

New City Auto - Car Dealers Near Me - South El Monte, California

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Lawrence has been great to work with!! Got a great deal on a great car! Noticed something and Lawrence had no problem remedying it. Highly recommend coming to get your next car from him!! read more

To anyone who's looking to buy a car, I HIGHLY recommend coming to New City Auto! I came here because this location had my dream car and thanks to Lawrence, he made buying a car fun and not stressful! When I came in to look at the car, he was very welcoming and very patient. He wasn't pushing me to buy the car like some people would do. He was helpful throughout the process, and I was able to buy the car the same day. After test driving the car, there were a couple of things that needed to be fixed, and Lawrence was kind enough to have them fixed! I've never been to a dealership that is willing to go beyond and take these matters into their hands. Since the car needed to stay another day at the dealership to be fixed, he even went the EXTRA EXTRA mile to get it delivered to me without cost. Also, when bringing up these things that needed to be fixed, I didn't feel nervous or hesitant about addressing them to Lawrence. He was willing to hear me out and help. I can't thank Lawrence and the technicians enough for everything! I'm still dreaming over the fact that I own the car that I bought! read more

My dad bought a car from this small family car dealer business. Till today, he has no issues with his car. Kai, the owner of this S. El Monte location is very honest and easy to work with. He made it simple, by making sure the car has a full 101 point inspection, prior selling the vehicle. Like I said we will be back for any future car sales!!! Thank you Kai for servicing your neighborhood!!! read more

Had the pleasure of speaking with Lawrence about an '02 Mazda Miata today in excellent condition! Unfortunately, it wasn't a good fit for me and I walked away without a new car, but the entire experience at New City Auto was excellent! Lawrence was knowledgeable, personable, and very helpful. After the test-drive, he shot straight with me about price, fees, and the state of the car, offered me everything he could to help me get the car on my terms. I would definitely come back here again and highly recommend Lawrence's services! read more

I contacted Lawrence from a public post for a Lexus CT200h I was interested in. Unfortunately someone already saw it a day before me, but Lawrence still replied to say he will keep in contact if anything falls through. This was during the microchip shortage and used car inflation due to covid, so only some sellers/dealers were responsive and most were giving me the work around to get me to go in person. However, Lawrence kept me periodically updated through texts. I've been searching for the car for about a month. Finally a acquaintance referred me to Japanese car broker that agreed to help me. Around the same time Lawrence contacted me said the person did not get back to him and his reservation would end. I decided to go with Lawrence on a whim because of the previous reviews but also because he was courteous enough to be highly responsive throughout the week and a half. The car trim/package was above what I was looking for so I went in. On the day of the Test drive everything was going perfect. Until the check engine light went on lol. I noticed it went on when we took the car off EV mode and into sport. I know a bit about cars and had previous similar experience so hoped it wasn't anything too big and easily fixable. He pulled the ODB2 codes (btw I brought my Bluetooth ODB2 reader in my pocket, but didn't use it, just saying to inform that's how much a cautious buyer I am). Got code P0420. Which I'm very familiar with and know it can be anything from o2 sensor to the Catalytic(headaches when trying to pass smog tests because a lot of resetting and then miles to drive to refresh the computer). NOTE: Lawrence was just as surprised as I was about the check engine light... in fact I didn't even mention it to him... he actually looked over later while I was driving and asked me in shock "Hold up, is that the check engine light?" Mentally I was bummed out and ready to continue the search. But Lawrence assured me that it was not in his intention then explained even if it did happen I would've been protected by his 90day contract warranty, and he would fully taken care of it. To go above and beyond he replaced the whole cat unit with OEM catalytic and exhaust manifold assembly and test drove the miles to refresh the computer!!!! All within 1 day. He still offered the same price (which was already more than fair considering the inflation situation) with the 90 day warranty. Also said don't hesitate to contact him if I had any concerns In the future in a sincere manner. To top it off, he had the car delivered to my house while waiting for the payment to clear!! So I wouldn't have to waste gas or Uber to pick it up. BOTTOM LINE: If you want to do business you can go to a dealership, but if you want to buy a car from someone with integrity, definitely go here. read more

New City Auto - Delivered on my driveway! - Car Dealers Near Me - South El Monte, California

I was experiencing issues w my car & Lawrence (the owner) was so helpful explaining what was wrong and the process to get it fixed! Also he has a cute shop cat who is very friendly. I would definitely come back and recommend the services here. Prices are good and service is great read more

Best auto shop there is Owner is communicative and very knowledgeable Thank you for the help read more

tl;dr: I really recommend this place. I have always been so wary of dealers, and insisted on buying from a private party until now. I saw a craigslist posting for a Prius, and at the price, I immediately jumped on it. Not only did Lawrence cut me a great deal, he also kept his word on the deposit despite receiving better offers after. Though I brought my mechanic to come check it out before I got it, I noticed that from the moment I stepped onto the lot and throughout the test drive, he told me what to look out for. I loved that he was honest and transparent. The car checked out and everything looked great. He honored the 30 day warranty and replaced the battery on the car for free, and he told me the problem before I even realized it. His guys worked on it and were really efficient. He responds quickly to texts and calls as well. No issues at all, and I can tell you that he genuinely cares for his customers. If you find your dream car here, you just can't go wrong with giving Lawrence your business. I love my new car. Thank you! read more

Best car buying experience I've ever had got a 2005 Nissan Titan that feels brand new already put over 5k miles runs perfect read more

New City Auto - Car Dealers Near Me - South El Monte, California

Visit New City Auto for an easy car buying experience with great customer service! In search of THE used Prius, my dad looked all over the internet to find some options for us to test drive. There were many and only through stumbling across a Craigslist posting did we discover this family-owned dealer miles away from OC. Yes, it was all the way in El Monte but the drive was worth it as Lawrence, the guy running the show here, was super helpful! Upon our arrival, Lawrence got the Prius we saw on the listing ready to go as he made sure the car was super clean and even had everything under the hood sprayed so we could see that the car was running smoothly. We took a look around the car, the exterior and interior and since everything looked good, we took a test drive! The 20 minute test drive was through streets, the freeway, and finally through neighborhood so I was able to test all the functions and get a good feel for the car. It was very thorough and during the ride Lawrence went to on to highlight the car's features as well as mention some of it's minor drawbacks. Finally, once we circled back to the dealership, we made our decision and since the car was in great condition and was sold at a very comparable price to other listings on Craiglist (he even worked with us on a better price) we decided to get it! It was a simple and easy process since Lawrence handled all the paper work and after 1.5 hours the car was ready to take home. Some things that were a bummer, partly my fault aha, was that the check in offer (5% off) was not really honored since it was apparently a cash price and I didn't realize that a deal like this could have been on the table until after a price was discussed. Nevertheless, Lawrence still offered some service on the car in the future so that was good enough compromise. Another thing was the car was missing mats, only came with 1 key fob, and the front license plate which we had to all purchase separately, wish that it included it in the beginning but again, I know it's a used car but I would hope a dealership could supply at least the front license plate. Nevertheless, it the deal was still more than satisfactory. Overall, I enjoyed the whole car buying experience as Lawrence was prepared, knowledgeable, and personable. The next day, Lawrence even made sure to check in via text to see how the car was going and followed up to assist us with a contact who could help me get another set of keys at a fair price. Though this is a drive from OC, it's worth it for the customer service and cars. Anyway, it's a good excuse to try out some food around the area as everyone knows that the food is awesome there over in 626. read more

New City Auto is such a gem, I highly recommend coming here if you're in need of a car or repairs. I was desperately in need of a car quite possibly at the worst time (during covid when there's a car shortage) and I was set on getting a hybrid vehicle. Lawrence didn't have any corolla hybrids available at the time. I was pretty bummed, but Lawrence went above and beyond sourcing a used corolla hybrid vehicle for me.. he provided a cost analysis for purchasing a new versus a used during this time. Luckily, he was able to source a NEW Corolla Hybrid for me at a different dealership and even brokered the deal for me I was so thankful and appreciative that he would take the time to do that. The customer service here is impeccable, I will definitely be referring all my friends and family ! read more

Unparalleled customer service at New City Auto Corp my experience is nothing short of phenomenal! From the moment I stepped onto the lot, I could tell New City Auto Corp was different. The wide variety of well-maintained vehicles and the clean organized environment immediately impressed me and my wife. But what truly sets this dealership apart is the owner, Lawrence. Lawrence went above and beyond to provide exceptional customer service. He took the time to understand my needs, preferences, and budget. He was patient with me and my hiccups along the way. He was very transparent with me and offered great advice that helped me make the best decision for my situation. I cannot recommend New City Auto Corp highly enough. If you're in the market for a used car and want a stress-free, personalized experience, look no further than Lawrence and his team. They truly care about their customers and will go to great lengths to ensure you drive away happy. Thank you, Lawrence and New City Auto Corp, for making my car buying experience an absolute pleasure! read more

Loved my entire experience, very friendly, such a welcoming atmosphere, and the most informative process when it came down to purchasing my RX-8. Would 10/10 recommend for anyone whose in the look out for their next whip! read more

I've been in the market to find the perfect mk7 GTI for a long time now. Lawrence and New City Auto was able to work with me and my budget to help me find my baby now. Lawrence took great care of me and walked me through every step of the way and gave me daily updates on the process. I highly recommend Lawrence and once I save enough for a family car I'll definitely be going to him again. read more

New city Auto is a great dealership. If you ever go I would strongly suggest talking to Lawrence Kyi. He helped me find a perfect car for me. I purchased a 2011 Honda Accord coupe that I've been searching for months - but each dealership was wanting to rip me off or Craigslist would have unreliable people without the proper documentation/authorization to sell. Not only was Lawrence extremely professional and knowledgeable, but most importantly, he is trustworthy. Would definitely recommend New City Auto to anyone looking to make a purchase. read more

Great experience getting a car here, They we're upfront with any issues and replaced brakes and rotors without me having to ask for it when we discovered they were bad during the test ride. Prices were competitive, they have a 7 day guarantee and service was solid. read more

The staff and Lawrence at New City Auto are friendly and reliable. Lawrence knows what true customer service means and cares about the satisfaction of the customer. He is willing to go the extra mile to ensure that the customer is happy and interested in coming back. I would recommend Lawrence to anyone at any time!!! read more

Bought a '15 Forester from New City and the experience was awesome Lawrence was extremely professional and made the buying process easy. He worked with my budget and got the exact vehicle I wanted. If you ever need a car, truck or motorcycle, give New City a shout. Lawrence will take care of you. read more

Great experience. Prices are competitive to private sales. The owner Lawrence was professional and honest about whatever issues the car had. They have 7 day garuntee read more

Wonderful service! As soon as you walk in to the gate the business owner comes out to greet you. He is very attentive, asking you what type of car you're looking for and what would be best for you or your choice. Also, very honest. Tells you the good and bad about the car you'll be purchasing. He keeps his cars clean and up to date. Great mechanic too! Had a problem with my car and called him. He answers either phone calls or messages with no hesitation. And give reasonable discount based on diagnosis. I would totally recommend this place. If you're looking for an honest dealership this is your place! read more

This car dealer is one of the best in the San Gabriel area, Lawrence was very professional and extremely helpful. If you are looking for a reliable used car, I highly recommend you come here and talk to Lawrence. read more

Bought my second car from here today for my mom! Lawrence is a genuine guy and you can tell he has a lot of pride in the cars he is selling. Even though it's been a couple years since I purchased my Jeep, he still remembered and asked me how it was holding up (still great) He has all types of cars ranging for those with smaller or bigger budgets. He was able to give me a great deal on the Lexus I was trying to get my mom and of course the car was pristine clean. I don't think you will find nice cars for this cheap anywhere else, he is truly fair with his pricing. read more

I've been looking for a used Lexus that they had .Lawrence Kyi took the time and explained everything about the car and was never pushy .i ended up buying a 2006 Lexus is250 that I liked. He even took the time to make sure I knew how everything worked and even checked up on me to see if I enjoyed the car the next day . I highly recommend New City Auto ,great customer service and it was worth the drive to get there . read more

Great Customer Service! Upfront. Good price for great quality car. Knows mechanic. Very satisfied with my purchase. Ask for Lawrence. He will definitely take care of you! read more

Lawrence was very courteous helpful professional and thoughtful. I would recommend this company to anybody that is in the market for a car. read more

I am extremely satisfied with my car purchases at New City Auto. I highly recommend this car dealership to everyone looking to purchase a vehicle.I have been buying cars since 1995 from new to used cars from Honda to BMW,etc. I now only do any car purchases here at New City Auto due to the fact they have the nicest cars at the best prices $$$ in San Gabriel Valley. I look forward to buying more cars in the future. In love with my car...Thankyou Lawrence "" read more

I urgently needed to find a car this weekend, and after searching for cars on Craigslist for days, I finally found a beautiful Celica sold by this small dealership . I already knew what I was looking for, so it was nice that they weren't constantly haggling me. Lawrence was friendly and we were able to make a deal quickly with a price that worked for both of us. He also went out of his way to take care of every detail - cleaned it, smogged it, & replaced the wipers. Overall he made the experience of buying my first car great. read more

New city auto has provided exceptional service in both auto parts that I need for my Mercedes e350 , providing excellent prices and service. Also they have sold me a wonderful 2008 accord that has been driving phenomenally for the past 2 years. I will recommend new city auto to everyone! read more

Great service. Great people. I've been getting all my cars serviced here since 2011. I have had my Hyundai Genesis, Honda Accord, and my Toyota Tundra serviced here. Not only was the detailing superb each time, their customer service and expertise cannot be beat. Recommend to anyone who needs car repairs, maintenance, or a new car. Thank you Lawrence for the great service. 10/10. read more

Just bought a 2018 Toyota Camry and I'm 100% satisfied. From day one Lawrence demonstrated great customer service. They are very knowledgeable at what they do. Pound for pound they are the best. Lawrence went the extra mile to meet my needs in the purchase of my vehicle. Highly recommend to stop by and visit. read more

No stars...horrible customer service rude salesman. Drove far to see a car that was already sold; save your time and go elsewhere for you car buying needs read more

Exceptional service! These guys really make sure that the customer is satisfied and take great care of you. Not your typical used car dealer that tries to push any car on you. I definitely recommend giving this place a visit if you are in the market for a used car. read more

Hello everyone my name is Rigo. So I went to this place called New City Auto. And I dealt with a guy by the name of James. Really cool guy and gave me an awesome price on two doors that I needed. I am giving this place a five-star because of James attitude he was a really awesome guy with me. His price on OEM used parts are extremely Fair. And he was on time with what he said. We agreed to meet up at his shop at 12 and that the parts would be ready for me so I can pay pick up and leave because I went during my lunch time. When I got there everything was as planned my parts were ready I went in I paid and I was on my way in as little as 5 minutes. Like I said only oem parts for those who don't know that means original parts not aftermarket. Yes they are used and they may have a little ding here and there but for the price it is very very well worth it. James thank you. you are an awesome guy and I will most definitely recommend you and go back to you myself when I need to. read more