Buying a car is never the most pleasant process to go through…read more Daniel's service made the process feel like a breeze. We came in on a Wednesday evening looking for a particular vehicle in stock - a used vehicle to be exact. Unfortunately we got there too late, it was no longer available. We came in with a budget for a used 2023 Rav4 and walked out with a great deal on a 2025 Rav4 XLE Premium. Daniel was helpful, accommodating, and made the process seamless. Definitely recommend asking for him if you plan to purchase a new vehicle. 10/10 recommend.

Benjamin Onubah deserves 5 Stars for his salesmanship and ability to respect a savy car purchaser…read more I previously purchased a 2009 Camry with Ben. He should do a Masterclass on proper sales techniques. ** NOW HERE'S THE DIRT ON THIS DEALERSHIP** I am a shrewed consumer and understand that a dealership is like a casino, the house ALWAYS wins. However, unlike a casino, it's no fun feeling screwed in a financing deal. Because why are customers made to feel like Rockledge Security Systems at $1295 & and their in house GAP insurance is part and parcel to having a bank finance a Tier 1 customer? I know it's an upsell, but it basically a scam to enrich the dealership. And I expect a refund of the $1295 or I hope this review deprives this dealership of future "unjust enrichment" by educating you about these deceptive business practices. DO NOT FALL FOR THE FINANCE UPSELLS. I'm going to have to contact the Better Business Bureau because I abhor being taken advantage of by a male dominated team of scammers. I didn't notice ONE woman in the Finance Department when I was there these past two days. I believe another review suggested that customers file complaints with the DMV and the Dealer's Surety Bond company. I will look into my next recourse. I understand contract law, so I know I've agreed to the cost, but I was intentionally mislead and that is BAD FAITH negotiations and akin to strong arming when customers are led to believe that these add-on make your contract more attractive to finance companies. One Finance Employee today June 5th told me that the dealership GAP product was better than my Credit Union contract. I got him to match their price BUT HE LIED ABOUT THE COVERAGE. I'd be happy to inform the GM about the bad actors I encountered during this process. One of the Finance people today (who I am not naming because I keep my word) attempted to be patronizing toward me and when I checked him he acted like a victim. WTF? Certain demographics think women (especially Black women) are not to be respected and that is UNACCEPTABLE. This could have been an amicable on-going relationship, but I think I'll go back to Longo Toyota where I purchased my 2012 Camry and my daughter's 2019 Camry. I buy a lot of cars, only Ben can get me to ever buy from these dealership again. BUYER BEWARE!

DO NOT bring your car here -- even if your insurance recommends it. If you've just been in an…read moreaccident, the last thing you need is more damage and stress, but that's exactly what this place gave me. My car was sent here only to be inspected -- not repaired, not touched, not taken apart. And yet, when I got it back, it was completely violated: My seat covers were torn off the strap's were cut Both mirrors were tampered with and broken My visors were ripped off And worst of all, they cut off my steering wheel cover There was zero reason for anyone to be inside my vehicle. This wasn't part of any repair order. I had photo documentation of exactly how my car looked before it was taken to them -- so I know for a fact none of this damage existed before. They take no accountability for what happened and offered no explanation. It's clear they don't respect customers, their property, or professional boundaries. If your insurance suggests this place -- say no. You are not required to use their recommended shops. Protect yourself and your car. I repeat: STAY AWAY from this place.

This company was supposed to come pick up my car (which was a total loss following a collision)…read more The other driver's insurance company said these guys would come get the car on Friday. I was home all day waiting to hear from them. Then they told the insurance company that they called and there was no answer and no voicemail, which is absolutely FALSE. I did not have a single missed call, and my voicemail worked fine. Then I left two messages for them and waited on hold for an hour before they disconnected me. NO ONE ANSWERED and no one called back. Horrible business.

I have tried numerous times to contact this dealership only to get a voicemail with no returned…read morephone calls.

If you're buying online BEWARE- Their website incorrectly lists features the car is supposed to…read morehave. Don't waste your time by driving out there unless you get video proof that the car actually has the options the website states. Besides wasting my time, I actually really liked the people I talked to.

Came in with no appointment to check out a car and Sam had the car ready to checkout. Helped us out…read morea lot with the financing side of things, he handled everything in a timely manner with professional and exceptional service. I plan to return in future endeavors with a vehicle and would recommend anyone seeking a great car buying experience.

The owner responded to my review with some silliness so I thought I would update my original review…read morewith pictures to maybe help this dealership improve their practices. **original review.** I wanted to like this place. Sam and PJ were very nice and the Jeep was pretty close to what i was looking for. However, things went downhill when I tried to purchase it. They pulled a bait and switch where the Jeep was listed for $24k but when they brought me the financing paperwork they added $7k in fees BEFORE tax/dmv. When I said I didnt want the gap ins, theft fee, or warranty the finance guy lost his mind and went full aggro on me. It is not only illegal to sell a vehicle for more than it is listed for (with "non removable items") but it makes a customer feel scammed. $31k for a Jeep with 70k miles is crazytown. I sadly do not recommend Jims for their unethical practices.

Rodel was the salesmen who helped me and at first I went In there without thinking I would get a…read moredeal that was worth leaving with my new car that day. Him and Kris took my car as the trade with a great amount of equity and got me as close to where I wanted to be as they could. My dad (who is a retired salesmen of 20 years) even came down to check out the car and was very pleased worh the deal they gave me he told me take it and get the new car. So I got to leave with my new 2026 palisades and I got the trim above what I came in looking for. Rodel and Kris were such great help in making sure I was happy especially since my husband had seen the car just yet he wanted to make sure I liked the car and got a great deal to come and file all the paperwork and as to his surprise too he was extremely happy with how they took care of me. He came right after work to file all the paperwork so I could leave with my new car ! Wife and the kids are so happy!! Thank you Carson Hyundai to your amazing customer service !!!

I don't leave reviews often -- but this experience demanded one…read more Hyundai Carson kept my vehicle for over a week and never once called me with an update. I called daily, sometimes multiple times, and was either ignored or promised a callback that never came. I eventually had to borrow my wife's car and show up unannounced just to get a straight answer from Daniel, the service manager. My car was not washed as promised. I was charged over $700 with no acknowledgment of the poor experience. The service recommendations included repairs on components I had replaced less than a year ago -- and the technician's own video contradicted the written estimate, which raises serious questions about the integrity of the recommendations. To top it off, I received a text afterward asking me to give a "10/10" on this survey. I'm giving zeros wherever I can. I am a patient person. It takes a lot to push me to this point. This dealership managed it without breaking a sweat. Avoid Hyundai Carson. You deserve to be treated like a customer -- not a transaction

Gus is a very honest, seasoned mechanic!! I own a 2015 BMW Z4, got hit and run. The bumper was…read morebroken. While other auto shops were trying to rip me off (they said it couldn't be fixed-needed new replacement), Gus charged me for a quarter of what they asked for and fixed it all up. The result came out great FAST!

Excellent service just went in for wheel alignment gus followed me over in his car to his guy and…read moredrove me back now thats customer service

Where do I start? I can't speak highly enough about the team at Cabe Toyota. I heard through word…read moreof mouth that General Manager JP was amazing and decided to see for myself when my 2010 Nissan Versa finally croaked. JP was amazing! Hooked me up with Jose Carranza in sales and then Dwayne Porter in finance. JP knew exactly the car I needed, was patient with me (I'm notoriously indecisive), listened to me, and when I made up my mind, I knew I made the right decision. I felt comfortable and supported the whole time and am so grateful that I chose Cabe Toyota to purchase my Certified 2025 Toyota Camry

Truly an incredible experience buying my new car with Tara! She made the process SO EASY and at…read moreevery turn was communicative, kind, and generous. She kept me informed and took excellent care of me. I would give 10 stars if I could!

Came in and Andrew and Luis got me with a good deal quick and easy really great service at this…read moredealership overall !!!

I must say I was very skeptical about coming here at first due to the stories I heard about them…read morenot having inventory and people waiting 3-6 days for them to get they car but I seen what I wanted online, came to check it out and I ended up leaving with that exact car. JB (sales associate) & Nader (finance manager) secured me a good deal for being a first time buyer and I got a newer model car with everything I wanted . Big shout out to JB & Nader for being true to they word and getting me approved and getting me in my car

I came in to get my dad's car oil changed and Darryl was fantastic with the service side of things…read moreand it went really smoothly. Later on I inquired about having to get the same car upgraded and that's when I spoke with Mr Green. Huge shout out to this guy who made things possible for my dad. Along side with Junior, they did my dad a good one. Sam from finance was of great help too in making sure we had the right plans for the car incase things were to happen. I'm really happy with how things came out to be and we will most definitely be back. Their professionalism and care is something that can't be overlooked and we appreciate them for that. Thank you guys once again ! Sincerely , Lance Vasquez

Joseph Martinez in Sales was a pleasure to work with and has a strong passion for the BMW driving…read moreexperience! We had a great time experience purchasing our new vehicle!

Leased an Accord from them. Very happy with the deal and the car. Had it all worked out ahead of…read moretime. Car and salesman were waiting for us at our appointment time. Easy and smooth. Only complaint was they only had one finance guy there at the time and we had to wait for him to get through other customers. We ended up having dinner and coming back and still waiting.

I visited Scott Robinson Honda after spending the past week communicating with management Chris…read moreCarlson and Michael Dion while negotiating pricing on a vehicle. I went in today with the intention of physically seeing the car and finalizing an out-the-door price so I could move forward with the purchase. I spoke with a salesperson named Eddie and requested the out-the-door price. I was then asked to provide a California ID before receiving any numbers, which I declined until I could review the full pricing details. After that, I was told that management believed I was not ready to purchase and I was asked to leave the dealership. I ultimately left without being shown the final pricing and without the opportunity to proceed further. As a long-time Honda customer of over 15 years, I was disappointed by how the situation was handled during what I believed was a ready-to-buy visit.