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    Longs Drugs

    2.6 (121 reviews)
    Open • 6:00 am - 12:00 AM (Next day)

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    Similar looking bottles but one of them is the wrong drug. I do not take Nortriptyline at all.
    CeeLee W.

    Longs Drugs the store is pretty much the same as it has always been, which is mostly fine, but I want to review the pharmacy. I have been getting my prescriptions here for decades and I have had so many problems over the years. I stay because they have a record of everything and all of my doctors have it in my charts to prescribe there, but I think it's time for a change. Just a few examples of issues I have had: * Two cancer meds that were given to me at the same time that should never be taken concurrently, because each renders the other less effective. Luckily I knew better. This was the fault of the doctor's office but the pharmacist is supposed to catch that kind of error. * The wrong med entirely given to me because they used the manufacturer's original bottles and they looked the same as the correct med. I didn't notice for a few months because I take it regularly and it happened to be the last of 6 bottles I was prescribed in that round. When I took it back to the pharmacy I was treated with suspicion like I was trying to get away with something, and I received no apology for their screw-up that could have done me harm. They can get sued for something like that. Attaching a photo of the bottles. I don't take Nortriptyline AT ALL and never have. * Recently they called unsolicited to ask if I needed any vaccines. Seriously? Telemarketing vaccines? They are really pushing them and started attaching a paper to all prescriptions listing what they have available with a big WALK-INS WELCOME. Silly me, i walked in when i needed my covid shot, stood in line, and was told they no longer take walk-ins. They are still attaching that paper to new prescriptions that says the opposite, as recently as two days ago. * My last pick-up didn't go well either. They split the prescription into two bottles when it would have fit in one, and only put the pill count on one of them with the number obliterated with a Sharpie on the 2nd bottle. I had no idea what they had done and had to count them myself, which I suggest doing anyway because they are clearly lacking competence at this pharmacy. They are also not very friendly there. Not rude usually, but like they really don't want to be there. You can do better, Longs Pharmacy. Please try harder.

    Richard A.

    Came here the other day with an extreme head cold. The pharmacist recommended two over the counter drops . She came out and found both of them in the isles. I came today and needed two scripts, waited 15 minutes and they were ready.

    Kim G.

    Very large store with a variety of items, not just pharmacy and beauty, but seasonal, snacks, Hawaii gift items, beverages, greeting cards and more. Inevitably there is always something I forget to pack when heading to the beach and this Long's is conveniently located along the way to Kailua Beach. Stopped in and picked up cold beverages, snacks and on the way back, q-tips and toothpaste! Always enjoy perusing the Hawaii gift section for better prices in macadamia nuts, chocolate and coffee. But especially some of the Asian snacks! They sell in small packages so you can buy several to try. The store is clean, long line moved fast. When I couldn't find an item, a rep was happy to walk me right to the spot. Free covered parking a plus!

    Pharmacy
    Gabriel P.

    Like other Longs Drug stores Sunday is very busy. Today was no exception. When I got there the items that I came for was in stock. The cashier was fast and very pleasant. Stay safe,wear your mask and support local.

    Store front
    Nadine C.

    Shopping in Kailua, Oahu, Hawaii... Why does this location of Longs Drug Store (CVS) have such low ratings? I personally like Kailua Longs because of the free covered parking, the friendly staff, and the great variety of merchandise! During my last visit, the employees had to chase two vagrants out of the store. The situation was handled professionally and all customers were safe. Of course, the couple of potential thieves were swearing and upset, but hey - if you're doing something wrong, it's a natural consequence to get ejected! LOL! Anyway, i was there to get a baby gift for my friends in California. I wanted to send them something local, so I got a funny Local Kine greeting card, some Hawaiian snacks, and a keiki book - perfect! I was so happy with the selection of goods! Upon checkout, the cashier commented on my half off Easter candy. Those malted milk eggs are very rare - I got the last one on the shelf! Hee hee! Wow... this Kailua location is so organized, spacious, and clean! Plus, I was able to use a coupon that is connected with my Loyalty card! Yay! Thanks, Longs, for being part of my day!

    The hours posted as of 07-01-23 -- where is the close for lunch time?

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    2 years ago

    Worst pharmacy I've ever been to. Incompetent workers. Never have the medication in stock even though it's on auto refill. Ridiculous!

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    4 years ago

    junk CVS location cancel appointment after I check in within 2 minutes of going to pharmacy. Piece of you know.....

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    3 years ago

    Worst pharmacy. Always a line and closed everyday for 30 min in the middle of the day.

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    Page 1 of 4

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    Review Highlights - Longs Drugs

    “I have a number of prescriptions that I exclusively fill here at the Kailua Long's.”

    Mentioned in 14 reviews

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    Longs Drugs - drugstores - Updated September 2026

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