Update: still 5 stars! I got a new puppy and he has been here a few times. He isn't the best and…read moresitting still or following directions, but they've still managed great services. The first puppy cut they do a 1/2 service to get them used to it, which is a great idea. But it was still the same price. Either way now with my 2nd dog going there, I've always had good experiences. They do a small discount if you pay with cash. Small increase in price (that doesn't work out as well for tipping purposes). The fee for my 15lb dog was as much as the 60 lb dog which is unusual (well more with the price increase but that's normal, I think it was a $10 increase from the year prior)

Always have a great experience at Fresh Pals. My dog comes home clean, fluffy and happy. This time…read morethey added some purple to her ears and tail :) They are meticulous with her grooming and doing a nice job with communicating when she'll be ready to pick up.

We love supporting smaller pet stores and prefer our local Pet Supplies Plus to a giant, impersonal…read morestores like PetSmart. We love that they accept pet food donations for so many different charities and always pick up a few items to donate. The only thing I despise is that the sell live animals and I hope that in my lifetime this practice is outlawed.

Grooming- I was so thankful that they have Amanda as a manager in the grooming room, she was able…read moreto get our dog Lily to relax and trust her to allow her needed grooming. Amanda was so patient and knowledgeable in her care. And Amanda gave me great pointers on helping me to guide my dog more easily. We will be returning to Pet Supplies in Villa Park regularly. We recommend this store, it is clean and bright, with helpful staff and Amanda is a Rock-star Groomer Thank you Amanda ! M.Neighbors

John does a great job at a reasonable price. Brought our Australian Shepherd who was very matted…read morebehind her ears and very unkept. She had not been groomed for a while and can be a handful. She looked like a different dog when I picked her up.

John does an incredible job with keeping my pups looking cuter than I can even handle!! I have a…read more5-6lb yorkie whose got floppy ears and a small face that other groomers have made him look more like a Russel Terrier which isn't a super cute look on him and required a good while of an awkward "grow out" phase. I ask for the "puppy cut" and John nails it every time and my pups is back to being cuter than is good for him

Rich does fantastic job! I always bring my three Persian cats to get groomed. They look great after…read morenice shampoo and shave cut. I highly recommend his professional service.

Took my cat here, rich the person who cut my cats hair he was very rude on the phone and when I got…read morethere he stated that if i don't receive a call by him by 3:30 to call and see how much longer. It's around 3:45 at this point I never received a call. So I called and he stated maybe just 20 more minutes. So I get in the car start driving over there and I walk in and he's grooming my cat??? My cat has been there since 10am?? So I'm confused why you're just now getting to him. Then as he's cutting my cats hair he grabs him by his neck to hold him down and I am appalled. I never got a close up on my cats face until we got into the car and BOTH SIDES OF HIS WHISKERS ARE SHAVED OFF! His haircut is uneven there's still hair in places that should have been cut off. Mind you we asked for a lion cut. It looked like a 5 year old cut the hair. Would not recommend at all.

We take our babies here for grooming and the staff are so attentive and my fur babies go in here…read morefear free! Grooming is always done exceptionally well and the owner really listens to your input and concerns.

For years I've been bringing Cody. Randi an her team do an amazing job., Cody the picky one loves…read moregoing there. I have him groomed once a month. He's alittle fat and old but he's mine, and I wouldn't trust anyone else with him. Thanks for making my experience easier and Cody's. If you looking around this is the place to go for peace of mind knowing your dog is safe and happy, and the proper grooming gets done. Give them a try!!

Hands down one of our favorite parts of living in Lombard is our proximity to this business. Our 4…read moreyear old black lab has been going here since she was a three month old puppy and the people here are definitely like her (and our) extended family. From daily doggycare to boarding to grooming, we've done it all and have never had a bad experience. The owner and staff are so friendly, attentive and caring. We know our pup is in good hands when we drop her off and love supporting this small business!

My dog gets excited while we are driving to Four Paws because he knows he's going to have fun and…read morebe spoiled rotten. Great for day care and boarding. Owner Danielle is great as is rest of staff

Staff there is absolutely wonderfu! I love being able to check in on my dog through the webcams as…read morewell!

After a couple of months it was decided our dog was a little high strung, he's a heeler. We said ok…read moreno big...we don't want to stress the other dogs. We cancelled. They kept charging. And charging. And charging. So we called about a month after cancellation...hey you guys are still charging us can we please fix this?? They talked to the owner about it, "all good you should see the refund in 7-10 days", typical. Another month has gone by. Still no refund. So we call, AGAIN. They need to talk to the owner, AGAIN. Friendly staff but maybe pay in cash.

Debra is just great! The staff is all really friendly. There are always lots of happy pups getting…read moregroomed!

Not gonna lie, I was very weary about bringing my dog here. It just didn't seem like it was ever…read moreopen or like anyone ever went in, and yea it did kind of look like a dump. I had my doubts, but then Angela went and convinced me to give them a try. So I called to make an appointment. Make sure you take note of the hours when doing so. When I brought my dog, I noticed the entrance was cluttered. That kind of bothered me since I'd like uncluttered spaces. The workstations are within view and you can see other dogs getting groomed. Now, this isn't a negative review, I'm just trying to show that looks can be deceiving because they were really great with me and my pups. They took the time to get to know him and for his size, the price was more than right. The ladies are friendly and knowledgeable not only about grooming but also on other issues. Can't wait to take him back. P.S. NO credit cards.