They work very hard. It really gets on people's nerves, this unprofessional approach; you end up…read morewasting the whole day running around after them, going here and there, and the wrong product shows up, or the product isn't available at all. They don't say it's out of stock, and you pay half, take half, and then later find out that the other half isn't there either. If it's not available, can't they just sell something else instead?

This review is long overdue I've been coming here for years and I highly recommend this location…read more The people that work here are so helpful especially Edgar and JR. I do a lot of home projects and they are always willing to help me with recommendations. Super grateful for their help.

Sun valley location is 5 stars Van Nuys 1 star bad customer…read moreservice since day one even since it was owned my that other company.

Thank you guys for nice and dedicated work. Our roofer (Jose) messed up with schedule, and delivery…read morehad to be done last moment, end of day Friday. To say the order was delivered about half an hour before is not all. Jose forgot request needed flashings. One of supervisor's dropped those in one hour, all as needed, and gave a box of chocolate candies to my daughter, at job site. Amazing people! 5 plus stars!

Beautiful selection of stone at fair prices! Service is wonderful, extremely knowledgeable and…read morehelpful. A great option if you're looking to renovate your kitchen or bathroom!

Friendly, knowledgeable helpful staff, good selection and prices. Definitely worth checking them…read moreout.

Not sure why I haven't bought here before. This place is great. As for customer service, it's the…read moreluck of the draw: I went in with a part for which I needed a replacement. No identifying marks -- unless you knew where to look. The first woman dismissed me right away, saying they don't carry those parts. The man next to her took the part and went straight to his computer and searched it out. Found it. Amazing! He clearly knew what he was doing; she was clearly a DEI hire. Turns out they don't carry the part, but he found a place that does and printed out that information. Smart customer service. When I went exploring for a door, another store guy saw my lost look, guided me straight to the right aisle and was right on target, including suggestions. So I'm a big fan and would go back, being careful to avoid the DEI hires, of course.

The problem is a total and complete lack of employee training. This problem lies with management or…read moreshould I say the absence of any real management.

I have been to at least 20 stone yards looking at Slabs My contractor suggested Stoneville, U.S.A…read more I am so grateful! We walked in and met Alex!! Alex was very knowledgeable about his product and extremely patient with us (really me) We got samples took them home then changed our mind. We went back a second time and again Alex was the best!! Thank you Alex we appreciate you!!!!

My contractor friend brought me here to look at tiles and it's a huge upscale warehouse of home…read moreimprovement ideas!! Our sales associate Alex is very friendly and full of great suggestions! I'm looking for a specific tile for my bathroom floor. Alex is AMAZING, sweet and decisive which is a great combination!!

My contractor sent me to this place. Lots of premium selection for countertop and flooring. Also,…read morethe staff are all very pleasant and willing to help

We have visited a lot of suppliers. There's no shortage of stores and warehouses in the LA area…read more The difference here was in the impeccable service and guidance we received. The prices are excellent and the inventory is super. But the service is way above par.

I ordered 4 "super sacks" of landscape rock to be delivered to my home. Apparently they sent a "new…read moreguy" (a direct quote by staff) to deliver and offload the super sacks onto my driveway. Well, look at the picture: the forklift slipped and damaged my house. To their credit, Arroyo was quick to repair the damage by reputable people. HOWEVER, they denied my reasonable request for a refund of the delivery fee. I think it's safe to say that a customer is owed back a fee paid for a service that resulted in damage to their home. Not a good way to treat a returning customer.

I just want to give major props to Abel. I needed a color match for a small patch of my stucco…read moreexterior and Abel has gone above and beyond to help me get a proper color match. What stuck out to me was the fact that, even though the order itself is very small (less than $100), Abel has treated the order like a top priority. Shout out to the rest of the staff that I interacted with as well, who were also incredibly kind and helpful.

TL;DR: Excellent Service and Excellent Selection! They have the large jumbo sizes at excellent…read moreprices! With some help from my fellow Yelpers, we discovered this unicorn of a quartz supplier by chance and we are so happy with the result. Our kitchen remodel measured out a very large island since we wanted to maximize the surface and go as big as we can. Turns out there aren't a lot of stores that have these oversized slabs available and if they do, their selection is not extensive. Yelp helped us find Verona and it was exactly the kind of discovery we needed since we were frustrated we couldn't find the quartz we wanted in a jumbo size. Wasn't sure if they were open to the public but we went in and looked around and met Arthur. He's mentioned in some other Yelp reviews and it's true: he offers excellent service, he's honest and takes his time with you to help you in your decision. Strolling through the large variety slabs, Arthur educates you on some differences between other surfaces he also has for sale. We finally found the one slab we have been looking for: Calacatta Bellezza Gold. Beautiful, no too loud, but hints of the gray and gold veins we want. Price was excellent. But first, we had to come back three more times to make sure it's what we want. Yeah we are that indecisive but each time Arthur was there to greet us and walk us through the warehouse again and again. Our contractor told us picking up the slab was really easy and they even looked at what pieces are available so they can get what they think has the best pattern. The installed countertop was installed today and it looks great. We are so happy with the results. It took six guys to carry it into the house and place it on the cabinets. It was an event in of itself but so glad it went smoothly and it really starts with Verona and especially Arthur. Please make this your last place to visit for quartz countertops. This operation is top notch and I can't recommend this place enough. Well deserved five stars for Arthur and Verona.

Verona has a huge assortment of high quality quartz and great prices. Arthur has been very helpful…read morehelping us design our space and recommend options and our contractor as well on final pricing and pickup. They are now my go to place for quartz on remodels.

If you are looking to pick out your own pavers this place is great. You can walk around and color…read morematch and there are guys walking the lot if you have questions. Also great for river rock in multi colors and sizes. I found this place looking for bricks that would hold heat well for an underground bbq smoked pig in the backyard. They had exactly what we needed.

Great service, fair pricing and very A to B…read more Bought some samples from Albert who was helpful.

We are very satisfied with our investment. Very good American investment and very strong company…read more Industrial Metal Supply has many metal choices, steel, aluminum, stainless and many different shapes and sizes. Staff help us find correct material and service is professional. Warehouse is big and organized. For fabrication and business project, very convenient place and save much time. We are happy to do business here and will return again.

Walked in to the back area and got yelled at by one of the employees working in the back. If you…read morewant verbal abuse, this is the place to be. This place needs some serious training on customer service. Just remember where your income is coming from. No customer should ever experience such poor behavior.