I'm truly disappointed with the service and the food. The prices have gone up so much and the quality of the food has gone down. I ordered chicken with broccoli, veggie lo mein and seafood dumplings. When I got home I had chicken in a white sauce and a pork lo mein. I spent $38. When I called back they told me I could come in and get new food or get my money back. They didn't care! I went in to get the correct food and it was so bad. Chicken and broccoli was mushy and extremely oily. Very gross. Lo mein was just ok. Dumplings were hard and dry. I wish them the best but I won't be coming back. read more

We have been coming here for three decades. We encountered Chinese food in New York's Chinatown. This was close to what we remembered when we moved to Teaneck in 1974. They have lost their two-star Zagat rating. The food is only meh, and the service is glacial. Last time we ate there, they lost our order and did nothing to make up for it. This time, they had only one waiter, and some peop0le had been waiting 40 minutes when we walked in. We left without ordering, and won't be back read more

Upgrading my review to a 3.5/5. While service is still lacking at Lotus Cafe (we had to flag down three separate waiters just to get rice), the food options with heavy sauces are still a winner here. On top of which, their seasonal specials are pretty dang good. If you've been to Lotus in the past week or so, they've been running their soft shell crab special (~$23) for a large portion with your option of ginger/scallion sauce or salt and pepper. The crabs are deep fried and come with generous portions of ginger, scallions, and onions. The sauce is heavy and very salty, so eating it with rice and some of the spicy red chili oil is recommended. The place was packed on a Saturday night but we called 30 minutes earlier and were able to grab a spot. We were in and out of the restaurant in less than an hour. read more

Good portions and quick service! I like how there's no MSG in their food and less sodium than typical chinese food here in america. Affordable prices too especially their lunch specials. read more

Love that they have some traditional/ authentic dishes!! Like the Emperor's pork, 3 cup chicken, yum.

This was a great Chinese restaurant for years, but not anymore. I think they changed owners and the new people do not care. The food is terrible now. E have had several issues over the past few months. Last night was the final straw for us, our pork fried rice was bad. Something was rancid, we took it back and told the girl that it was rotten, she says oh well do you want something else.... um no never again. read more

My family and I have eaten here numerous times. Unfortunately the food and the service has gone down hill. On our recent trip, the waiter was rude and unprofessional. Anytime we would ask for something, it seemed that it was an inconvenience. We had over ordered and had food to take home. I asked the waiter to include noodles to which he made an unknown comment. Well the noodles were in my bag with an additional $2.00 charge. After spending $90.00 on dinner, I felt that charging for noodles which are usually included is ridiculous. Needless to say, the manager didn't seem to care when I voiced my frustration to her. Oh well, guess we won't be going back. read more

The best Chinese restaurant in Bergen County- maybe in NJ. Great hospitality, and the food is served courteously and is always well prepared. Bring the family- go in a date, but make Sure you bring Your appetite! read more

I've been to a lot of Chinese food take puts, etc. i keep thinking there's better...but apart from a few places in china town in ny, this place is awesome. I have to say...my family and I LOVE lotus cafe Chinese food. We've pretty much had most entrees from whole fried fish to basic broccoli n chicken/beef, to soups to Buddhist delight...sautéed snow pea, veggie dishes n lobster sauce n Chinese vegetables....so good! We keep going back. It's got the pull factor and it doesn't hurt the wallet...for the quality of food and portion size. Kids just eat it up. Service is fast and servers are efficient. Top stars here... read more

Lotus Cafe - Hackensack - Always crave lotus cafe...always worth the trip here - Chinese Near Me - Hackensack, New Jersey

First time back in 7 years. Disappointing. Ordered the general lunch special with the vegetable fried rice. I asked for onion and bean sprout in the fried rice and I was told no....the rice is already made. As if taking the already made rice and throwing it into the wok with onion and bean sprouts was impossible. The majority of my chicken was breading. read more

Best Chinese. All dishes are delicious. Been coming here almost twenty years. We like the lunch menu

Good food, friendly professional service, clean and polished dining room. My only beef: Lotus Cafe has several soups on the menu including some entree size soups and no soup spoons. All they have are aluminum dessert style spoons. How can you serve brothy style Chinese soups without Chinese soup spoons. Sadly I think they originally served the proper soup spoons and dirtbag customers would walk off with them, and the restaurant decided not to buy anymore. They cost about $4 per dozen, maybe less. read more

It was pretty good. We've been coming for years. It's a little more expensive than most chinese around here. I don't mind that when eating inside, hey have a nice inside restaurant, but now we are only doing take out. I love the hot and sour soup! and I usually get a combo of some chicken and veggie dish. I order with brown rice. (But the fried rice is delish!) If you're in the area and craving great chinese. This is your place! read more

Used to be great. What happened??? I came here all the time for 10 years . Food is good but service sucked

Wow extremely expensive. Menu is set up to exclude cheaper individual smaller dishes. Basic Chinese quisine over priced compared to a neighborhood chinese takeout restuarant. read more

DO NOT ORDER DELIVERY FROM HERE. The food is pretty good here, so I gave them a star for that, but the service is abysmal. Every time I order, I think, oh, that last time, the delivery was so slow, but it must have been a fluke. And every time, it's just as slow, and sometimes, even worse. I was quoted 45 minutes, I ordered right as they opened the kitchen. It took AN HOUR AND FORTY TWO MINUTES. I don't know what went wrong, or what always goes wrong. The food is never cold, so I don't think it's the drivers fault. I think the kitchen is simply too slow to handle the number of orders they get. A delivery place is different from a sit-down place - it needs a faster kitchen. This place doesn't have that, so I'm never buying from them again. read more

This is the best, most authentic, Chinese restaurant around. It is very casual but has just been completely remodeled. read more

Lotus Cafe - Hackensack - Chinese Near Me - Hackensack, New Jersey

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good food, chinatown feel and somewhat taste. good prices save the toll and stay local read more

Lotus Cafe - Hackensack - pan fried noodle chicken shrimp, salt and pepper squid, house fried rice w/o pork - Chinese Near Me - Hackensack, New Jersey

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I only come here for the lunch specials. This place is still going down hill. Really annoyed the service. The last time we went things were not good will not be returning read more

Lotus Cafe - Hackensack - Chinese Near Me - Hackensack, New Jersey

By far, best Chinese food around. Everything the make is delicious, prompt service and large portions.

Best Chinese food in Bergen County! I come here often for roast duck, fried flounder, pan fried noodles, and wonton soup. No need to go all the way to China Town for authentic Chinese food. read more

0 stars- ordered (over there phone) a soup from here leaving my total at $3.50. I arrive at the store and pull out my card and she says cash only. I said I was not aware but that's fine. She then goes on to say oh well that's not my problem. I then go on to say she is very rude and she says I know. Never ordering from here again. Very rude people. Wouldn't be surprised if they shut down soon. read more

The best Chinese food ever. Very different dishes that you have to try. Pick up order right on time. Would highly recommend. Duck was great. Tofus with black bean sauce another favorite. read more

Very good food. It's the type of Chinese restaurant that still give the hot tea when you are seated along with the crunchy noodles with hot mustard and duck sauce. Almost everything we ordered here has been delicious. The beef skewers are a great appetizer. They are tasty and not overcooked. I have to say the general tso's chicken is the best I have ever had. The chicken is nice chunks of white meat. Not sliced or mushy. The batter is crispy with a slightly sweet flavor. I highly recommended this place. read more

Just an awful experience. We ordered placed an order to pick-up at 5:26pm and were told 20 to 30 minutes. I went in at 6:02, the woman found my slip, told me my price, took my cash and then told me it wasn't ready yet come back in 10 to 15 mins. I had to go back outside, get back in the pick up line which was at 20 people. About 10 people in front of me someone went in and came back out stating no-one was at the desk, then the woman came up with over 10 orders and grab away again. I went in and finally got my cold food order at 6:36. It took over an hour to get vegetable lo mein and sesame chicken. read more

Dont be fooled. This is a Chinese food place. Very little Vietnamese food and what they have lacks flavor. Terrible food. Old tasting meat. read more

My fiancé and I discovered this gem a couple of months ago. You don't find any Chinese restaurants like this anymore. Classic sit down with white table cloths. Hot tea served with classic fried noodles and side sauces. It is a byob. I cannot emphasize how amazing the food is here. Food is fresh always full of flavor. Prices are even better. Service is great all the staff are very friendly! No complaints what so ever. I definitely recommend this place!!! read more

Lotus Cafe - Hackensack - Chinese Near Me - Hackensack, New Jersey

I used to rave about their food. But their service has usually been a bit chilly. Last night I ordered hot and sour seafood soup which I have ordered from them many times and it is very good. But last night it didn't look quite right. It had no spicy taste, and no seafood. It was a brown, non spicy, burdock, mushroom and tofu sauce. I dumped it in a big bowl, still found no seafood. And no flavor. Everything else tasted fine. So I called to let them know, just In case the order got mixed up or something went a little crazy in the kitchen. Because I order from them regularly, and I care about them, I made sure to be kind and not in any way antagonistic. But right from the beginning the lady pretty much said I was mistaken. She asked the chef and he must have said there is seafood on the bottom. Which was only part of the issue. I informed her that there was none. But even if there wasn't any, surely the taste of the soup would be spicy and good. She insisted there was seafood in it and I repeated that I've ordered it quite often and it did not taste hot and sour or in any way like seafood. She was already mad at me I think for daring to call and she hung up on me. And I in no point was I unkind or aggressive. What was I looking for? Maybe a comp for the next time I came for soup. Maybe a thank you we'll check on it... I don't really know. But it was her belligerence towards me. It was the final straw, I have for years let slide their service which bordered on rudeness because I enjoyed the food. But I'm done. read more

The quality of the main dishes have been going down, but one thing remains amazing: their hot & sour soup. I ordered the beef and broccoli, which comes with either white rice or pork fried rice, as well as either a spring roll or soup (egg drop, miso, hot & sour, wonton soup). I obvs ordered the pork fried rice and the hot & sour soup. The beef was oily and the pork fried rice was just really bland. Not even soy sauce could save the day. The pork dumplings were dense and the meat was almost nonexistent. I was left feeling hungry and wishing that my waiter would refill my soup bowl, instead of my cup of green tea. Imagine a world with bottomless hot & sour soup... but back to reality. Although so much of the meal went wrong, I don't think I'll be able to part from the soup. For all other Chinese dishes, however, I guess I'll just have to keep going to Hanamis in Westwood. read more

I can't rave about this place enough. Their menu is extremely extensive and everything on it is amazing. It's typical Chinese food but a step above Chinese takeout. It is such a hidden gem in Hackensack. I have been here a few times with my boyfriend. He is from Hackensack and used to come here all the time. Their wonton soup is really tasty-the wontons are very thinly wrapped so they are not too doughy. This was the first place my boyfriend tried scallion pancakes and he was HOOKED after that day. Their general tsos is such a tastier version of the standard you'd expect from a takeout place. I recently ordered the beef and mushroom casserole and it was a humongous portion of tasty goodness. I was so pleased. The staff is also really on point with refilling waters and just their level of attentiveness in general is worth noting. Excellent restaurant. read more

Lotus Cafe - Hackensack - This was my beef and mushroom casserole in XO sauce. A very generous, tasty portion! So good!! - Chinese Near Me - Hackensack, New Jersey

When I was younger this was one of my favorite spots to come eat lunch with my mom. This restaurant is also BYOB which is a nice added touch and is located in Hackensack where the Home Depot shopping plaza is. I remember eating their golden sesame chicken and thinking it was the most amazing thing in the world, unfortunately my last nights ordering experience is leaving me to feel differently. (also my first time every ordering out from here, I always dine in usually) We placed an order for one golden sesame chicken with white rice, beef and mixed veggies with white rice, sweet and sour chicken with pork fried rice, 2 spring rolls, and a singapore mei fun. Everything arrived in about 30 mins from the time I placed my order. As we divided out the order between everyone I could already tell that my experience wasn't going to be the same as all my other experiences with lotus cafe. My golden sesame chicken was more soggy than crispy.. the spring rolls were amazing though along with the singapore mei fun that my friend let me try. The sweet and sour chicken was nothing to brag about and the beef and broccoli was just alright from what I was told. I feel it would of been way better eating at the restaurant fresh and crisp but I have learned my lesson about take out from here. I am going to try Lotus Cafe out again but I will definitely be enjoying it in the restaurant this time around. read more

I have been coming to Lotus Cafe since the first day they opened. In recent years I have gone less often due to its non-proximity to home and work. My friend and I went last night and were slightly disappointed for the first time. We ordered the baby wontons in szechuan sauce. They may have a slightly different name. They were brought to us within 2 minutes of us ordering. They seemed like they had actually been cooked quite a long time ago. The sauce was a bit off too. We pointed it out to the waiter and he seemed quite indifferent. I should have pointed it out to the owner but just wasn't in the mood to get into it. Next we had eggrolls. Normally, I don't eat eggrolls. However, Lotus always had the perfect eggroll. Well, they aren't so perfect anymore. There used to be more pork inside and the outer shell just wasn't as crisp and perfect as it used to be. My main course was a long time regular and favorite called Lotus Delight. Pancake filled with egg, minced tofu, pork and veggies and hoisin sauce. Luckily, it was excellent. My friend had the Emperor's Pork. It is a plate of very red pork with a mild, but balanced sweetish sauce. You don't get any veggies with it. I thought it was a very good dish. I would still return if I was in the area especially at lunch time to see if the Ta Loo Mein Soup Noodles are still excellent. read more

I came here with friends for a birthday dinner. The food was your typical Chinese menu. Really the same as any other place. The dishes were fine. Not as good as my favorite, Golden Dynasty in Hillsdale or the chain PF Chang's but decent. The atmosphere - we'll there was none. Just a regular restaurant which was crowded with a lot of people eating and enjoying their meals. A good place if you are not up to going to the fancy Riverside Square mall next door, looking for a hard to find parking space and eating at expensive chain restaurants. PF Chang's is next door but my friends and I wanted to be able to park easily (Lotus Cafe is in a smaller shopping center which has a Home Depot and other strip mall types of stores). I'd go back if my friends wanted to. read more

I will give the food a 3 and a half star review. And the service when we ate in the same our waiters have been fine, frankly none have ever been overly friendly. But after two take out experiences and the nasty lady at the front counter who was more interested in getting the credit card payment when my family picked up the food then providing any kind of customer service me and my family will never step foot nor buy take out from this place again. If you can't be pleasant and get pissy over a customer asking for extra duck sauce you shouldn't be working up front with people. You never put the sauce for the dumplings in the package either and after the way they treated my husband refused to go back and ask for it in fear of getting his head bit off. So we didn't even get to enjoy the dumplings because without the dipping sauce they had no flavor. read more

The food is somewhere between three and four stars, really. But some of their dishes are really exceptional, particularly their special Chinese New Year menu. And the quality is really consistent. And their lunch special continues until 5 p.m.! That makes it one of the most inexpensive early dinners in the area. read more

I do not like their service they were really rude to me and hung up on me while I was ordering . They stated that they have other customers and could not spend more time speaking to me. read more

My first visit to Lotus Cafe. The staff was very friendly and the service was good. It is usually a good sign when all the diners are Asian. The lunch specials were a great bargain and they are available on Saturdays (12-5) also, a big plus. read more

Lotus Cafe was a pleasant surprise since its location is a small store front in a strip mall adjacent to Home Depot. Do not expect award winning ambiance but besides the exterior and interior decor the food was tasty. Husband and me shared appetizer of eggrolls and dipping sauce, fried rice and tangerine chicken which was cooked to perfection. I will be back for exact same items. read more

One of the longest lunch hour places I've been to (5pm). And it's EVERYDAY! I come here with the rest of the pastoral staff every Tuesday/Friday. They claim that it's the best Chinese food place in the area. I agree. I usually get the General Tso with fried rice (not overly fried or salty), with the hot and sour soup. The others usually get the chicken and string beans with garlic sauce. I finally tried it and I think I'm going to get that from now on. hehehe Usually comes out to $11 tip and tax included. read more

If you are looking for Szechaun and you don't want the traditional greasy Americanized Chinese this is place for you. The salt and pepper pork is to die for. The tang-tang noodles are a necessity. It takes a mere sesame noodles and adds excellent dumplings. If you go here don't order the usual fare try something new and you won't be disappointed. read more