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    Lotus Hot Pot & Grill

    4.2 (173 reviews)
    Closed 12:00 pm - 8:00 PM

    Lotus Hot Pot & Grill Photos

    Business Info

    LOTUS HOT POT & GRILL ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Dogs allowed
    Good for groups

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    Recommended Reviews - Lotus Hot Pot & Grill

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    Reviews With Photos

    Cheri M.

    A friend and I came at an off time so we didn't wait. This is the first time I've had Korean BBQ and loved it. There's cooktops on the tables where you can grill meat and cook soup, plus there's a spice bar with all kinds of spices from mild to hot where you make up your sauces. Everything you order is basically ala carte. From different meats to vegetables. We also ordered crab rangoon which was the best I've ever had. Great atmosphere as well. I would definitely come here again. Loved this place. I have to thank the waitress for taking the time to explain how everything works.

    Crispy chicken gluten free
    Kathleen R.

    Love, love this place. Located in a strip mall, kind of a hole in the wall that you don't want to miss! They have awesome authentic hot pot soup that is so delicious! Recommend the Herbal soup base. Add your choices of veggies, meats, and sauces. They even have a gluten free menu! This place is worth the drive and the service is always awesome!

    Brittany A.

    The lobby is cute, it does look like they are currently making updates to it. Everything is Al a Carte: the prices are a bit pricey for veggies. The different veggie choices are $4 a platter, (even spinach), and the meats were fairly priced. You can choose to do hot pot or kbq. The service wasn't horrible but wasn't great. I did enjoy my Tom Yum: however I had wanted a different flavor and they didn't have it..

    Love love love this place! I come here with my brother all the time, just let them know you're vegan and they'll give you a full run-down of everything you can eat, and everything they can veganize. They play the best music and have the best people, cannot recommend enough!

    Splashed with sizzling hot oil

    I recently had a truly disappointing experience at this restaurant. From the moment we arrived, the staff seemed agitated, and the introduction was far from welcoming. The server bluntly asked, "Do you guys have questions or no??" which implied the answer before we even had a chance to respond. Things quickly escalated from there. The server spilled eight glasses of water on two of us, soaking our laps and torsos. We were moved to a new table, and despite the mishap, we remained gracious and understanding, as accidents do happen. However, the service only got worse. Instead of politely placing items on the table, the server shoved extremely hot metal cooking equipment between a family member and me. In the process, sizzling hot oil splashed onto me, causing a painful burn on my skin. I didn't say anything at first, not wanting to overreact, but when I jumped from the oil hitting my arm--an entirely natural reaction--there was no apology from the server. When we asked for more silverware and bowls, as we hadn't been given enough, the server responded rudely, saying, "If you guys keep asking for stuff, then I won't be able to give you your food." This kind of attitude was completely unacceptable. At the end of our meal, when we inquired about compensation for all the issues we encountered, the staff member coldly replied, "You guys didn't have a problem with service until it's time to pay." This was frustrating for two reasons: 1) No one ever checked on us to see how we were doing, and 2) We had been trying to make the best of the situation. We had to ask for refills multiple times, and at one point, I had to get up from my seat and walk to the back corner to order rice while the server was eating and watching a TV show on her phone. To top it off, we were told not to let the soup get to the bottom because it would burn and cause extra cleaning at the end of the night. This was both strange and unprofessional. Youml apologized for the service at the end, but the other lady (of Asian decent) glared at us for the other side of the restaurant which was both awkward and uncomfortable. While the food itself was tasty, the poor service completely overshadowed the experience. This was particularly disappointing as we had a guest visiting from Florida with first time introduction's with us. Given how we were treated, I would not recommend this restaurant and definitely will not be returning.

    Tom yum, mushroom, house special broth

    I give them 5 stars even it took a while to finally get some food. We got Tom yum, mushroom and house special broth. They're all so good but I only recommend the house special broth for people that can handle spicy food. You gotta get the crab Rangoon it sooooo freaking good.

    Shelby W.

    Y'all... I think I've found a new obsession. There are no hot pot restaurants where I'm from, so we jumped on the opportunity to check this place out while in Kansas City. I'm not gonna lie, it was pretty confusing to figure out how to order at first, but our waitress help us out and made it simple. On your menu, you basically choose whatever you want to add to your pot, choose a broth, and go from there. And the portion sizes for each item you choose will be more than enough for 2 people, so we learned! The food was amazing. It took a couple tries to figure out how long to keep each item in the pot for, but was easy to adapt to afterward. You can also choose from a list of sauces, where you can mix and match everything. Not only is this a great meal, but an experience... It's so fun! Now I'm hoping even more that my home city will get one of these soon!

    Korean short ribs
    Lola W.

    We absolutely loved this place! The choice between Korean bbq or hot pot was too difficult so we chose them both! We ordered crab Rangoon as an appetizer, and let me tell you that they are so dang delicious!! Next we got the Tom Yum broth and chose chicken, tomatoes, bok choy, and more to add to the hot pot. The servings are enormous so be careful how many you ask for without first seeing the portions. The Korean short ribs were super tasty and flavorful! 10/10 from this travel trio! The service was quick, friendly, and very helpful!

    Medium sized house special spicy broth (two lunch specials with same broth)
    Lisa R.

    Eric R. and I stopped here while driving home from Des Moines. He wanted hotpot despite the hot temperatures when I read off my bookmarks while he drove. It was quite busy as we arrived around 1 PM. We were seated and given the regular menu. We asked about the lunch specials that I read about in reviews, and the server had to run to the front and grab them once she realized it was in the appropriate time frame (12-2 PM on weekdays). The lunch special for an individual was probably enough for two people, but we each ordered the meat lovers, which came with choice of broth, choice of noodle, and 5 kinds of meat: brisket, lamb, shrimp, chicken, and beef meatball. We both chose the house spicy broth so we got one medium bowl in the center of the table (but could have chosen two different ones, oops). We also got sides of cabbage and shiitake mushrooms. The broth was indeed spicy, and Eric R. wished one of us had a non-spicy broth option to temper our tongues. I got the house special clear noodle, and he got ramen noodles. The meats were delicious, and we got to choose 5 items for sauce making since the sauce bar is not available due to COVID. We got sesame paste, hoisin, sesame oil, chili garlic, and scallions. I mixed them up in a bowl and it was really delicious. It was a pretty epic, spicy, hot temperature wise meal and it was not always easy to grab a water refill. If you arrive between 12 and 2, ask for a lunch special menu - it really is a good deal because a la carte can be very expensive or too much food if you have a small group. We liked Lotus a lot and want to return with our spicy loving friend Grace L. next time we all caravan to KC together!

    First time here
    Stephh C.

    Let me start by saying that this place is al a carte AND that the chopsticks ARE NOT DISPOSABLE. The chopsticks are extremely long, I assumed they were disposable & asked my husband to break the ends off for me so I could eat better... come to find out they, are in fact, the restaurant cutlery. ‍ I felt awful. Anyway-- the food was good. It wasn't what we were expecting/hoping for, but it was good. If you're going with a friend or spouse, I would recommend doing the meat & veggie platter. It ended up being the perfect amount for us... & we EAT!

    Half eaten wings
    Kay H.

    BBQ & Hot Pot at the same time. They only have couple of wait stuff for the whole restaurant, sometimes you have to patient. But friendly service with quality meat and food. The broths choices are great.. they are very tasty... in hotpot the broth is the most important thing and they do it right. Every broth we tried we loved.. my favorite is mushroom soup and five spice soup (I think) we goes back so many times. They also have fried wings with the great sauce

    Meat combo
    Vicky T.

    I've been to this place since they first opened and it's still a nice place to hang out with friends and family reunion. They updated their menu with more selections this time, and they also offered kbbq. The combo portion is huge. We are group of 6 people and we ordered combo on vegies, tofu, meat, and seafood, and we still had to take some food to go. It's not ayce, but the price can be cheaper than regular ayce place when you order combo as group of 6 people. They don't have dessert. The stopped having self served sauce. They was quite short staffed when we were there. The staff didn't check on us much, and our broth was almost empty until we could get their attention.

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    3 months ago

    Really good quality of KBBQ and Hotpot. Staff was great, love the design and vibe of the restaurant as well.

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    2 years ago

    Great service, fresh wonderful food, very helpful with the food prep process for the table! We had a great time

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    Ask the Community - Lotus Hot Pot & Grill

    Is there an all you can eat option?

    Is it only reservations?

    Walk ins are welcome. Reservations are just to ensure for bigger parties.

    Are there vegan options?

    Yes

    Do you take reservations?

    Yes we do. Please call 816-298-7901

    View All 7 Questions

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