Loudoun Jewelry

I trusted Stephanie with resizing several sentimental pieces of jewelry--three rings and a…read morebracelet, including a family heirloom that belonged to my great-grandfather. When I first met with her, I asked if it was even possible to make my great-grandfather's ring a few sizes smaller. I specifically asked whether resizing it would affect the stone or the integrity of the ring because it was an antique that had been in my family for years. I explained that I had waited a long time to have it resized because I wanted to make sure it was done correctly. Stephanie assured me it would be "not a problem." She told me to trust her and to read all of her good reviews. I told her that her reviews were the reason I chose her business. I also explained that I had never had jewelry resized before and asked several questions about the process. She told me that she needed to cut out the extra silver from the band in order to bend and make the rings smaller, then soldering them to melt the metal back together. I was excited to finally be able to wear these pieces, and she made me feel confident that they were in good hands. After examining everything I brought in, she told me the work would take about a week. I told her there was absolutely no rush because I wanted to make sure she had plenty of time to do the work carefully, so I actually left my jewelry with her for an additional week. She was pleasant at the beginning of our meeting but then became noticeably snappy, repeatedly reminding me that I would need to bring the yellow receipt to pick up my jewelry. That was understandable. When pickup day arrived, I called a few times. During my first call, she sounded busy and told me she wasn't finished working on my rings but that they would be done by closing time. She said she would call when everything was ready, and once again reminded me--rather abruptly--that I needed to bring the yellow receipt. As closing time got closer and I still hadn't heard from her, she finally called to say my order was ready for pickup and again reminded me to bring the yellow receipt. I assured her I hadn't forgotten. When I arrived, she informed me that one of my rings had not been resized to the size I requested because she "didn't have enough time." This was confusing since I had already given her an extra week beyond her original estimate. It made me wonder whether my order had simply been forgotten. She told me she had just finished working on it. I asked why she hadn't mentioned over the phone that one ring still needed more time. She admitted she should have told me and said she would take care of it. Unfortunately, the ring she needed to resize again was the one that had belonged to my great-grandfather--the same ring I had explained meant so much to me. Having to resize it a second time was very concerning because repeated heating and soldering can increase the risk to the stone and gradually thin the silver. I left the ring with her for additional MONTH. When I got it back, it was still too big, and the silver had been soldered and buffed so thin that I'm honestly afraid to wear it. If Stephanie wasn't confident that she could resize these pieces properly--especially a sentimental family heirloom--she should have been honest with me from the beginning. I would have appreciated her telling me the job was beyond her comfort level or expertise so I could have taken my jewelry to someone else. Or chosen not to have it done at all. Instead, she accepted the work, assured me there would be "no problem". Overall, I am not happy with any of the resizing work. The seams on the resized bands are not smooth or seamless, and the workmanship looks rushed rather than carefully finished. Stephanie asked whether I was happy with my rings, and I honestly told her I wasn't. She tried polishing them to make them look better, but they were still uneven and bumpy. Another issue that disappointed me was that I was never given the silver that had been cut from my rings during the resizing process. Since this was my first time ever having jewelry resized, I didn't know I should ask for those pieces, and they were never offered or returned to me. I later learned that many jewelers return the precious metal that is removed, so I was surprised to find out mine had been kept without any discussion. My great-grandfather's ring is now essentially unwearable for me, and I never received the silver that was removed from my rings. I trusted Stephanie with sentimental family heirlooms based on her reputation and reviews, and unfortunately, my experience was extremely disappointing. Her rates were extremely overpriced and were almost triple the amount other jewelers quoted but was willing to pay thinking the results would be exceptional base on the reviews.

My fiancé and I had AQ Jewelers make my custom engagement ring. The whole process was super easy. I…read moreshowed Stephanie and Andrew what I wanted, they coordinated the pick up date with my fiancé, and sent us the CAD drawings for final approval. It's such a stunning ring, and it's exactly what I wanted! Stephanie is amazing at crafting beautiful and durable rings. I also bring my ring in for cleanings and tightening whenever I need, and there's no cost for that since I got the ring from AQ. My fiancé and I just went back to order our wedding bands. Highly recommend AQ Jewelers!!!

White & Ivory Fine Jewelry

4.8

(55 reviews)

My daughter had a ring from her Mom with an emerald and 9 of 10 surviving diamond chips, and she…read morewears silver rather than the gold of this ring. A local chain jeweler offered to reset the stones in a new ring, doing what they could to preserve its character. Their estimate seemed a little pricey, though, but what did I know? Although my daughter preferred retaining as much of the ring as possible for sentimental reasons, she was open to doing this. Guided by positive reviews about jewelry restoration, we then visited family-owned White & Ivory Diamonds and Fine Jewelry in the Village at Leesburg. A daughter, Alina, greeted us. She was delightful to work with, asking questions about what would be important to us and coming up with some creative strategies. Alina suggested keeping the setting and the ring itself while strengthening it. It seemed ideal, so we put half down and let them do it. They did the work within the estimated time, communicating regularly via phone text, and I felt optimistic the whole time. They preserved and modified the setting to display eight of the diamond chips and kept the original clamps that had held fast all these years. The "odd" diamond went into a recessed hole on the inside of the ring - a hidden jewel! They reinforced the lower part of the ring so it would last and could be resized and plated the whole thing with white gold. The best part was it cost half what the chain estimated. I'm sure the chain would have done a fine job, but my daughter couldn't be happier with White and Ivory's creative craft work. We're so glad we gave them a shot!

Family owned and operated. Super nice employees and offer everything you should need in jewelry…read more Great location. Highly recommend

Loudoun Exchange & Jewelry

4.1

(14 reviews)

Outstanding service. Have been twice and I will keep coming back. Fair, consistent price for gold…read more Friendly staff.

I wanted to sell sterling flatware that had been sitting in my closet for years. Never having been…read morein a pawn shop, I didn't know quite what to expect. Tim was very courteous and very helpful. He answered all my questions calmly and easy for me to understand. I would most definitely recommend Loudoun Exchange and Jewelry to buy or sell.

Diamond Lake Jewelry

(7 reviews)

Great experience at Dimond Lake Jewelry they fix the damage that was created by (Waldin Jewelers at…read morethe Dulles location). The ring come back flawless and perfect. I fully recommend Dimond Lake Jewelry.

Allen is a GEM himself. He is so patient and kind! Allen designed both my wedding band and…read moreengagement ring and really listened to what I wanted. He did a phenomenal job of creating a custom design that suited my personality perfectly! The diamonds he sourced are GORGEOUS and everything was so reasonably priced. I loved working with Allen. I would highly recommend Diamond Lake Jewelry to anyone looking for one-of-a-kind designs. He will exceed your expectations!

Velasquez Jewelers

(18 reviews)

The service I received was outstanding. I went in to have a pearl necklace re-strung. Not only…read moredid they do that (and at a very reasonable price) but they also "resurfaced" my white gold engagement ring with rhodium so that it shines like new now. i really appreciated the attention I received at Velasquez Jewelers and would definitely recommend them to others.

This place is great. Took an old watch in to be repaired and they did great service with a quick…read moreturnaround and very fair price. I originally took the watch to a place in Arlington and they held it for 3 weeks and then said it would be $850 to fix it!!! Velasquez was far far less expensive and it's still working over a year later!

Elite Jewelers

3.7

(21 reviews)

My wife and I had been looking for wedding bands and decided to try Elite Jewelers at the mall. We…read morewere pleasantly surprised by all the available options. My, at the time fiancé, now wife, enjoyed the help of Zhamila. She was very attentive and helpful and made sure we were 100% satisfied. The pricing, the quality and overall experience was great. We will definitely come back. Thanks everyone at Elite Jewelers!

0 STARS!!!!!! Sam Hennawy - I hope you make this right…read more If you can avoid this place at all costs please run!!!! My sister and her finance had a horrible experience with this place buying their rings in 2024 with several things going wrong with their order. This disgrace of a store gave them a $500 credit HANDWRITTEN on a business card. First thing wrong with this is $500 store credit after spending thousands and several things wrong with the rings and that's all they offer to "make it right"? Believe me, my sister tired to cancel her order and get their money back but of course was told no. So back to the handwritten business card with the "store credit"....yes handwritten on a business card by Zoe from the Tysons location. After my sister explicitly asked if there was an expiration date on the store credit and stating she did not feel comfortable leaving without an email to have it documented in writing Zoe ensured her no there is not an expiration date and they would be ok to use the credit at anytime. Fast forward to today (5/8/26) at the Dulles location, my sister and I go into the store to redeem the store credit oh and what do you know- they cannot honor it and state that it has expired. Oh and they called Zoe over at Tyson's and Zoe is stating that the handwritten business card is not her hand writing. So not only was the whole process of ordering rings for the most special day a HORRIBLE experience, the "store credit" they gave to somehow make up for it, they are not even honoring now. I will continue to steer people clear of this place and recommend other jewelry stores in the area whom we have had great experience with!

Ketterman's Jewelers

3.7

(81 reviews)

The repair services are unmatched. You get the service you pay for here. I can't comment on…read morepurchasing any jewelry here, but from browsing I didn't see many "big" names around.

Amazing quality and outstanding customer service. They made a 14 kt anklet for me and it is…read morebeautiful.

Kim's Watchmakers and Jewelers

4.8

(124 reviews)

These guys are the best. I've had a few watches at the shop and they're always great. Visit them…read moreand you'll feel the same!

My wife had a vintage silver bracelet repaired (safety chain had been missing for years) Polished…read moreto perfection. We also had a Tiffany's bracelet clasp and new charm installed. Flawless and looks like when it was purchased from Tiffany's yesterday (over 20 years old). Again flawless.m loop Troy Kim and his parents have been restoring our possessions for decades! Love them!!!!

Achikian Goldsmiths

4.9

(45 reviews)

Family owned business in the historical district at 140 Church St. Vienna VA 22180. Have been with…read morethem 20+ years. Extremely professional, knowledgeable on everything high end jewelry. To the simplest of sizing a bracelet or a watch band to designing the utmost stunning wedding rings or personalized jewelry. Highly unique in their styles and will listen to you on your ideas of what it is you are wanting designed and will offer any additional assistance. The fact that they are a family owned, husband, wife and children, business makes it very personalized and certainly not a high pressure jewelry store. They just hit their 25th anniversary this last July 2018. Go check them out and ask for Ken. Tell them Patti Drake sent you. I think you will like their service. Highly recommended, 5 stars. Have fun!!!

Amazing work this family does. Ken took one garnet bracelet…read moreand made it into three for my daughters and self to wear. Gifted the girls in Mother's Day!! They are beautiful and thoughtfully made. Ken is an artist. He will size, create and suggest a wedding ring for you. I've had many diamond rings made thru the years of living in Vienna. His wife; Maril (spelling?) is wonderful and kind and helped pick out a new wedding band. She is gorgeous & has a good eye. I have been going to them for 25 yrs and they are the best for making jewelry w/ super ideas, and their show room is full. ..... Love this jewelry store and it is worth the drive. Never pressured into buying - Gorgeous choices. Good parking.

Leesburg Jewelers

4.4

(13 reviews)

Stopped in there to have my wedding band resized. Took 1 day and it came back perfect along with…read morea great cleaning as well. The place seems to be more about custom designed jewelry not as I did not see all of of items in their cases though it maybe under lock. The owner Elaine is very pleasant and knowledgeable.

We have used them for years an absolute joy to with on purchases. Have used for custom pieces and…read moreregular purchases over the last 35 years and never been disappointed. They are our 'go to' jeweler in the area.

White & Ivory Fine Jewelry

4.8

(55 reviews)

Family owned and operated. Super nice employees and offer everything you should need in jewelry…read more Great location. Highly recommend

Charly's Watch & Clock

4.9

(91 reviews)

Took my Tag Heuer Watch in for repair. Tag did not make it easy to get parts so I had to climb the…read moreladder. After I was successful in getting the parts these guys fixed my watch in a jiffy and for a fair price. I love my Tag watch but they are trying to make you do all servicing in New Jersey. Not cool. My $200 repair would have been almost $600 if I sent to NJ.

This young man knew just what he was doing and I trusted him completely to fix 2 broken watches. If…read moreever I need another watch repaired, I'll head right over to Charley's Watch & Clock repair. The price was reasonable and he moved fairly quickly. 5 Stars in my book.

Specialty Watch Repair

(4 reviews)

Just called this business after hours on a Saturday and to my surprise the owner answered. He…read moredirected me to a way to get my low end watch strap cheaper than he would be able to do. Nice to deal with an real nice human.

This gentleman turned out to me the most honest Watch Guy I've taken my Accutron to three different…read moreplaces one place one at $850 to fix it cause it's a very sentimental gold watch that my father gave me when I was 18 years old so I made an appointment with Randy and he looked at it and went into his office and came back 20 minutes later saying the issue was the hands were touching which he adjusted and actually painted the error red like it was supposed to have been painted originally and the biggest surprise was he didn't even charge before and we're not take any money first thing I did was call my mom and she was totally elated and it's very hard to find honest people these days actually almost impossible I even offer him expensive bottle of scotch or cigars he said he doesn't drink the smoke very impressed regards George

Velasquez Jewelers

(18 reviews)

Bering

4.2

(5 reviews)

I spent all morning going to various watch stores to try and either find a link/extension to my…read morewatch or change out the bracelet. Everywhere I went, they seemed like they didn't want to help me or said it can't be done. I came here as a last resort and Jake gave me an amazing experience. He tried his best to lengthen my bracelet but we couldn't find the appropriate size. I was already prepared to swap the bracelet for a leather strap and he recommended and installed one at a very good price. The service and experience were amazing and I will always come here from now one for services. Thank you so much Jake for helping me get my first watch up and running when everywhere else said it couldn't be done! Would give 10/10 recommend.

Great customer service! The owner/attendant was extremely helpful, knowledgeable and patient as we…read moredecided on our purchase. He remained engaged and answered all of our questions. Would not hesitate to shop here again when I'm need of another watch. He even sized it in store! Very thankful we stopped by!!

Fashion Time

3.8

(13 reviews)

If you're looking for a good spot to get watches repaired & parts fixed/replaced, this place is…read moresolid. But the prices they charge for their inventory are pretty insane. The selection is pretty big, mostly covering the entry-level to mid-tier price range, but the dealer mark-up is massive.

It was time (no pun intended) to change a number of batteries in some very good watches of mine…read morethat I have not used for some time and took them into the store owned by Owner Murad. He was very kind to explain several things to me about my watches and how to protect and use them properly. As he was fixing the watches I saw many many beautiful watches . He told me about some of them. I would definitely recommend this store and its owner.

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Annie D.

15 years ago

Great place to buy or sell jewelry!

Loudoun Jewelry - jewelry - Updated August 2026

People who viewed Loudoun Jewelry also viewed

The Princess Jewelers

4.0

(13 reviews)

I went in looking for an appraisal for an engagement ring my boyfriend bought me without…read morecertification. I knew it was poor clarity, but wanted a professional opinion on color, clarity, cut and carat. I should have gone somewhere else. When I first got there, the woman took it into the back room, looked at it for 10 seconds, then proceeded to tell her coworkers it was the ugliest diamond she had ever seen (within my earshot) before telling me the clarity was I10. When I asked about color and cut, she ignored me and told me the ring wasn't worth a dime. She didn't even offer to show me the inclusions. I took it to a professional appraiser later that day and learned the diamond was an I2, not an I10 (which I don't believe even exists), but, due to color and carat, was still worth over $2000. Oh, and they pointed out every single inclusion under a magnifying glass and explained what everything meant. What killed me was how bad the woman at Princess Jewelers made me feel about my engagement ring. Even if it were only worth $20, she shouldn't have been talking about it with her coworkers in the backroom, 10 feet away with the door wide open, before talking to me first! It was incredibly unprofessional and insensitive. I can promise I will not be going there for my wedding ring.

I read the previous review and can imagine that happening here, but I want to write about our…read moreexperience, which was very positive. 7 years ago, my husband and I bought our wedding rings from here. I was not happy with my engagement ring, and at Princess Jewelers was able to design the ring I wanted, and then design a matching wedding band. They did a beautiful job and worked within our budget. When we lived in MD, I regularly went back and had our rings polished/cleaned for free. Now, 7 years later, I was in the area with my son so I thought I'd drop in and get my ring polished, as I haven't been able to trust anyone else (afraid they'd switch my diamonds for fakes). The same saleswoman (Roula) was there and even remembered me. She's very warm and friendly to previous customers and was wonderful to me so long ago. She even told me that they'd resize my ring for free when I need to (I'm losing weight). They have beautiful jewelry onsite here, but their prices are high. They typically will "come down" on a price, though, and offer financing. In short, I trust them to make custom jewelry for me and to service my jewelry.

Mystique Jewelers of Middleburg

4.1

(7 reviews)

Welcoming and attentive. The store has a variety of items with a wide range of price points. I have…read morealso had a number of things repaired and the prices are beyond reasonable and the turn around time is quick. Definitely recommend for a one of a kind piece.

Mystique Jewelers is the Gem Of Middleburg, as I often refer to it as the Tiffanys of Middleburg…read more Whenever I am in Middleburg, I always enjoy venturing into the store to see what new exquisite pieces they have on display. I have been fortunate to observe on many occasions the exceptional experience and attention to detail Mystique's owner and staff provides each person who walks through their doors. Recently my wife had work done by Mystique on her rings and she was ecstatic with both the service and the work. Do yourself a favor next time you are in Middleburg, take the time to stop in and enjoy an exceptional experience.

Boone & Sons Jewelers - McLean, VA

4.2

(35 reviews)

•$$$$

Had a break in one of my chains and was able to get it fixed in about a week and a half. My initial…read morevisit was simply telling them the issue, them replying with what they can do to fix it, how much it would cost, and when I can expect it to be done. Quick and efficient service + friendly staff. The chain looks amazing and I've been able to wear it consistently again.

So pleased with the service I received at Boone & Sons. I brought two necklaces to be repaired,…read moreone needed a new clasp and one had five knots. The staffer fixed the new clasp on the spot, no charge, and a few days later I picked up the necklace with no knots, also no charge. Wow!!!!! I will definitely return to make my next jewelry purchase!

Fashion Time

3.0

(5 reviews)

This is the place The MK Store Manager referred me to for my watch battery. The Owner was friendly…read more& had a very rare sense of humor & was full of whit. & yes, the price! It was soooooooo much cheaper then the first replacement battery & warranty I plan I dumped $ on...we live & learn. No one has time to be paying for re-sealing & shipping fees & then having to wait 3 weeks...not happenin' on my watch LOL. In addition to the great price & one year warranty, he even fixed my MK Dog Chain for free. Boy the day just kept getting better. I asked if he repaired earrings...heck why not...I was on Jewel Roll! He didn't so he referred me a few Kiosks down to a Jewelry spot that sells & repairs. Go get a new battery & some laughter while you wait...it's good time spent.

I came here with a groupon, I offered the guy $10 to change my watch battery and I wouldn't buy it…read morethrough groupon and he refused. As the owner of the store thats pretty awesome that he turned me down, I just threw a random offer out there for fun. He printed a receipt for me with a 1 year warranty if the battery dies before then. Definitely would come back to this little kiosk at the mall. it was $19 for swiss watches, non swiss is only $6 with the groupon!

Kensington Jewelers & Precious Metals

3.9

(24 reviews)

Mardik did a beautiful job enlarging two rings. We thought one might be problematic but he figured…read moreit out! They both fit perfectly!

I love this jeweler. I highly recommend Mardic and his staff who repaired four of my gold pieces. I…read moreeven sold him some gold and I'm very happy with the service and the convenience of his shop. I highly recommend.

Simonian Jewelers

4.5

(18 reviews)

Simonian offers expert craftsmanship that is difficult to find these days. I brought Jacques a…read morecoiled 18k gold necklace that was stretched. He was not sure he could fix it but I begged and he agreed to try and even reassured me that if he was not happy with the results I would not have to pay. He had to fabricate two special tools to fix the necklace and within 10 days returned it to me in perfect condition. I cannot thank him enough and would recommend his services wholeheartedly. Bring him your business, he is himself a community jewel

I was very pleased with Simonian Jeweler's work on my fifty five year old wedding rings. The…read moresetting for the diamond was repaired so the stone is now secure and both rings were enlarged so the are now more comfortable on my finger.

Potomac Gold & Silver Jewelry

3.8

(4 reviews)

A loyal happy customer for many years (about 19). The owner and his wife are lovely people. I've…read morepurchased items here, got watch batteries replaced and pieces repaired. Trustworthy and personable.

Deceptively sold an elderly person (my mother in law) a watch, priced much higher than valued…read more Salesperson was pushy and made the elderly person believe that she was getting a special deal although price for the watch was significantly higher than competitor's price. Salesperson took advantage of the consumer and refused to give a refund for the merchandise after I noticed that she paid too much. Owner of store was pushy and rude. Customer was not told that the watch was "final sale" and the no refunds policy is not posted in the store. The store owner had no compassion or care about this situation and refused to give a refund to a senior citizen, with cognitive limitations who can't afford what she paid. Do not ever shop at this store who takes advantage of senior citizens.

Jay Jewelers

4.0

(31 reviews)

I have been a customer at Jay Jewelers in excess of 16 years. It was always been very convenient…read moreto drop off jewelry for repair and to be able to purchase jewelry at reasonable prices - without leaving the building at which I worked. What began as a simple convenience has since resulted in my being a loyal customer to Jay and his staff - even after my job moved from L'Enfant Plaza. I have had no reason to purchase quality jewelry from any place else! I was surprised to read of the watch troubles in other reviews, as I have not only purchased watches, but have also had batteries replaced, links adjusted, and even brought friends' items in for repair. I have never experienced any of the problems described in these reviews. While writing this review, I can easily think of at least 6 friends who, upon my suggestion, have become as loyal customers as I. Because of the quality of service, attention to details, and reasonable prices, I firmly believe I will always be a satisfied and loyal customer to Jay Jewelers.

Jay Jewelers in L'Enfant plaza has an excellent and honest jeweler, Mr Chung. He quickly takes care…read moreof my watch and jewelry repairs. There is a large selection of beautiful jewelry here as well. You won't go wrong! I do not work downtown anymore but travel back from Maryland to come to this store because I trust them.

Mia Gemma

4.7

(24 reviews)