Almost Perfect - Liljenquist & Beckstead in Montgomery Mall…read more After 3+ years on Rolex waitlists at Liljenquist & Beckstead. On a random Sunday I decided to visit Liljenquist & Beckstead in Westfield Montgomery Mall with real hope. My mom has been buying jewelry from them for years and recommended the store to me back in 2020, so I knew the service would be excellent. I left impressed by the team and even more motivated to keep working toward my dream watch. I've been grinding for over 12 years. My partners and I recently launched our own business, and it has exceeded every expectation. This success has me ready to invest in a meaningful piece the Rolex GMT-Master II "Bruce Wayne" something I can wear every day as a reminder of the grind and eventually pass down to my kids as a family heirloom. Jeff Kaufmann was fantastic. He was super nice, took his time with zero pressure, and thoroughly explained every detail of the Bruce Wayne, including exactly how to set and use the three time zones on the GMT function. His patience and knowledge made me feel like a valued client rather than just another name on the list. The whole team at the Montgomery Mall location was professional and genuinely passionate about watches. This visit alone earns a strong 4 stars. I'm holding the 5th star in reserve for the day I get that lucky call when my Bruce Wayne becomes available. If you're a serious collector who's been waiting, I highly recommend stopping in and asking for Jeff you'll be in good hands, just like my mom has been for years. Thank you Jeff Kaufmann and the entire Liljenquist & Beckstead team. You've earned a loyal future customer (and probably my kids' future visits too). Looking forward to coming back to complete the story.

This store has been one of our go to watch store since moving to the DMV and Michelle has been one…read moreof if not the best sales person. A lot of other locations would brush you off after the initial conversation but Michelle would contact us routinely to ensure we're informed and treated as priority customers.

Store Front is closed but they are still in business. Call them for appointments for watch and…read morejewelry repairs.

I just called and the number isn't working I wonder how old these great reviews are, I have two…read morewatches needing repairs

They gave me the best quote for my ring resizing, got it done less than a day after I dropped it…read moreoff, and even flagged me on my way out the door to give me back the extra $20 I had accidentally paid. Can't ask for more than that!

I'm not happy. I took my ring in because I lost a diamond. It was replaced with a much smaller…read morediamond and now that diamond is wiggly. My mistake was I said I would come in on a Monday to get it repaired but I live far and work a weird schedule so it didn't work out for me that day but I'm here now at 1030 and no one is here and the communication is horrible

The clocksmith was quickly able to ascertain the issues with a quite old cuckoo clock. He resolved…read moreit in a an efficient and timely manners. As we waited there, walk ins came in with various types of watches, he fixed them all! Ask for Harry the Parrot!

I received prompt service for a reasonable price after having failed at 2 watch stores in…read moreMontgomery Mall. All the customers I met in the store said the shop had been their store of choice!

Updated this review 2 hrs after after leaving and having to return…read more Minus 1 star for charging $31.75 for a watch battery (I am equally annoyed with myself for spending this much) Minus 1 additional star because the back of the watch was not put back properly and popped off after I left and was at home. I had to go back to the mall to have it put on right (it doesn't just snap back on by hand) -------- Promptly replaced watch battery. A bit on the steep $$ side and I have needed it replaced for too long. Went here after not seeing the watch cart guy who was in the mall years. Location is down near Lucky Strike near the Macy's wing of Montgomery Mall.

Located in Montgomery Mall Bethesda, MD this store is easy to find and it won't disappoint. I went…read morein to get three watches batteries replaced and I expected to leave the watches and return towards the end of day to pick up. Instead, the gentleman surprised me and said he only needed 20 minutes and they would be done so that I don't have to come back later after work. Wow!! This was perfect! I grabbed lunch, came back, paid and now my husband has his watches back in working order. Just in time for Fathers Day! Thank you so much! I would highly recommend.

Matthew helped me pick out a wonderful birthday present watch for my wife. He is kind, patient, and…read moreextremely knowledgeable. He did not pressure me at all during the process, and he gave me a wide range of options at different prices. I would absolutely go back here if I needed another watch or needed a watch repaired.

They were quick, attentive and complimentary as they serviced my watches. I was in and out in what…read morefelt like 15 munutes and had both of my favorite watches back in service. I will highly recommend and know where I can go next time I need to get help.

Don't waste your time unless you're bringing in a Rolex, patek or luxury watches. Not necessarily…read morethe watch shop for the average joe. More of a higher end, I guess caters to their own.

I have bought six watches from Alan Furman. I trust his professionalism. His prices are really…read morefair. I wouldn't buy from any other Watch seller.

Just called this business after hours on a Saturday and to my surprise the owner answered. He…read moredirected me to a way to get my low end watch strap cheaper than he would be able to do. Nice to deal with an real nice human.

This gentleman turned out to me the most honest Watch Guy I've taken my Accutron to three different…read moreplaces one place one at $850 to fix it cause it's a very sentimental gold watch that my father gave me when I was 18 years old so I made an appointment with Randy and he looked at it and went into his office and came back 20 minutes later saying the issue was the hands were touching which he adjusted and actually painted the error red like it was supposed to have been painted originally and the biggest surprise was he didn't even charge before and we're not take any money first thing I did was call my mom and she was totally elated and it's very hard to find honest people these days actually almost impossible I even offer him expensive bottle of scotch or cigars he said he doesn't drink the smoke very impressed regards George