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    Louis Vuitton Boston Copley

    3.3 (123 reviews)
    Ultra High-EndLeather Goods
    Closed 11:00 am - 7:00 pm
    Updated 1 month ago

    Louis Vuitton Boston Copley Photos

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    Dee C.

    I have never been into a Louis Vuitton but my first visit was a great one. The store is super clean and smells so good. Everything is neatly in its place. We had the pleasure of being helped by Alunso, he is superb. He smelled so good, he was wearing a cologne called Meteor or something along those lines. It happens to be made by Louis Vuitton. He was just so helpful and helped my sister decide between a belt and a purse. The way he helped her decide was so logical. He was just pleasant overall. I will definitely be back for another visit.

    Lucky C.

    i didn't have an appointment but they were able to take me in right away. I just bought a bag in Honolulu and forgot to have my bag hot stamp, the service was quick, I ended up staying and browsing around a bit. I also just bought their speaker online and finally have a chance to tested out in store. The client advisor Song was very sweet and attentive and patience with me and my many questions, thank you. I ended up buying a few more items, would comeback again to this location.

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    2 months ago

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    Page 1 of 4

    Ask the Community - Louis Vuitton Boston Copley

    Review Highlights - Louis Vuitton Boston Copley

    Our client advisor, Sung Sexton, was fantastic and so was the store manager in helping us out with this issue.

    Mentioned in 3 reviews

    Read more highlights

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    David's Instant Shoe Repair

    David's Instant Shoe Repair

    4.8
    (53 reviews)
    1.4 mi

    Great work. I came in with a vintage leather handbag that had a broken strap. He was honest with me…read morethat the leather wasn't in great shape and even if he fixed the strap, there would be more issues down the line. I appreciated the honesty so that I didn't fix it without knowing it could be for nothing. But I opted to have it fixed and purchased his recommended leather conditioner. Only $15 for the repair. Maybe it won't last a long time but I love the purse and will give it the best chance it's got.

    I have never written a review like this before and I won't pretend there are no spiteful feelings…read moreon my part, that would be a lie. However having gone through what I just did though and knowing the generally good reputation this business has, I feel like I owe it to others to at least try to get the word out everywhere I can and hopefully stop someone from making the same mistake. I had gone to Dave's once before and despite some customer service issues(they somehow lost track of the shoes for a few days) I was impressed with the repair job so I wanted to give them my business again. I took in the shoes my husband bought specially for our wedding to address a few scrapes from a fall he took during the reception. When I picked them up yesterday, they looked different in a way I couldn't place right away but the scratches were better and I had to get back within my lunch hour so I paid and left. It didn't process until I saw them out of the bag at home that they had totally polished over the unique burnished finish and made them a uniform dark brown, completely removing a large part of their charm(see the photos of the brown shoes I'm uploading for reference). My husband and I were devastated. We're not rich, nice shoes like these were an investment piece for him and held sentimental value for both of us. It could be they saw this as necessary to cover the scratches, I can't be sure. What I do know is that I was never asked or even told about it. Even all that by itself might not have been enough to get inspire me to write this review though, that is owed completely to how they handled it. I called them to complain. I won't lie, I was still upset and it probably showed in my voice. I made a very active effort to keep my words civil though and explained the issue plainly. I wasn't interested in anything except an acknowledgement and potential advice to fix this. Once I finished explaining, they hung up on me. I called back, ready to give them the benefit of the doubt that it was an accident (even if I doubted it personally). They picked up and immediately hung up again. Disgraceful. Entirely Disgraceful. To the owners: I took the shoes and paid you, I acknowledge that and realize I don't have the power to do much here. However, as someone who works just around the corner, I am going to do my damnedest to caution anyone I can away from you. That probably won't do a hell of a lot, but I like to think you won't get off entirely scot-free for treating me like garbage. If it also helps someone else stay away from my mistake, even better.

    Photos
    Shoe repair shop on the corner of franklin & batterymarch
    Shoe repair shop on the corner of franklin & batterymarch
    After Dave's Shoe repair completely polished over the burnished finish with dark brown(see corresponding review for details)
    After Dave's Shoe repair completely polished over the burnished finish with dark brown(see corresponding review for details)
    Before and after of my Louboutins

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    Before and after of my Louboutins
    Beacon Hill Shoe Instant Repair

    Beacon Hill Shoe Instant Repair

    4.4
    (62 reviews)
    1.1 mi

    10/10 - I've been to various shoe repair places in Boston to fix my collection of vintage shoes, to…read morewhich I've been turned down by them all. Beacon Hill Shoe Instant Repair was up for the challenge, didn't even mention it being an issue. The owner sourced completely new bottoms (w/ extra traction as my primary mode of transportation is walking - didn't even have to ask him for that), new heels, fixed some niches in the leather, cleaned up the entire shoe and even fixed the zippers when I didn't ask. They look unrecognizable! Unfortunately, I don't have any "before" photos but next time I will. Very, very affordable too! I was quoted much more, for much less work at other shops. (He typically writes the price on the ticket he gives you when you drop off your items, so you aren't surprised with price fyi). Will be going back, I have like a dozen shoes I need fixing. Also I really like the ambiance of the place! The owner is very hardworking, thank you so much!!!! :)

    These two "fixes" were promised to be unnoticeable. The first image is a mis matched thread color,…read moreuneven and upside down strap. On a Louis Vuitton neverful bag- the place is loaded with high end bags so I'm unsure how he has such a busy business is these are the repairs. The second is a crooked seam after this place resized and cut a Gucci belt. Again, two repairs promised to be quick, unnoticeable and maintain quality. Very disappointed!

    Photos
    Beacon Hill Shoe Instant Repair
    Beacon Hill Shoe Instant Repair
    Beacon Hill Shoe Instant Repair

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    Louis Vuitton Boston Copley - leather - Updated June 2026

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