1. Lowe's Home Improvement

    1. Lowe's Home Improvement

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    New Carrollton, MD

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    Lowe's Home Improvement

    2.1 (97 reviews)
    Open 8:00 am - 8:00 pm

    Lowe's Home Improvement Photos

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    My cool new LG fridge@ Lowe's!
    Spencer H.

    I haven't written a review since Covid, so here we go. When my water dispenser stopped working on my refrigerator I figured it was time to drop some money and buy a new one. Of course the one I liked was a special order so the waiting game was on. My fridge was initially supposed to be delivered on 07/07/20, yeah right! Of course they blamed the delay on the pandemic. New delivery date 07/25/20, good thing I have a Brita Water Filter pitcher or else.. Lol! Long story short. After the delivery folks confirmed I would be home on the 25th between 8am-noon, at 1230pm, still no delivery truck. Once I called, I was told my item never made it on the truck. Was I livid wasting my Saturday morning waiting on a refrigerator that never came, would be an understatement. After the run around, I finally got one of the managers on the phone, Matt. He seemed to understand my pain and suffering and he compensated me for my inconvenience by knocking $265 off my bill. That act alone brought my blood pressure back down to a manageable rate.. Lol! So they located my Fridge and delivered it the next day. Lowe's and especially Matt corrected a big mistake and came through in the clutch!!

    Only two return attendants.

    I usually prefer Lowe's to Home Depot, so I drive farther to shop at Lowe's. Unfortunately, returns are painstakingly slow here. I've been in line almost ten minutes with no movement! Only two registers and manager has walked by twice. Now 4 more people in line.

    Proof of my store
    Jynnah R.

    I beg of you to not go to this Lowes! I ordered a whole kitchen suite from this Lowes online, it's a big order and waited almost 2 months, supply chain issues I understand. But then on the day of my delivery I don't get a call, a text or an email from anyone. I took of the day from work to stay at he and wait for it. I call the store, no answer I call corporate they call the store no answer. Corporate files a claim for me and says someone will get in touch with me, no one did. I called the next day and the day after that and the day after that. Almost a week passes of me calling corporate the store having my claim escalated. It is not until I went into the store myself and demanded manager that I got my delivery rescheduled and they had no idea that I had not gotten my stuff. I did not get an apology and felt as if i was being the 'rude' customer for being upset (please not i did not raise my voice or curse, I'm too timid for that).

    Samsung washer and dryer

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    9 months ago

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    2 years ago

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    9 years ago

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    6 years ago

    These people dont pick up the phone. I have spent thousands of dollars here and I still get poor customer service.

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    5 years ago

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    3 years ago

    this store is like walking into a third world country, nobody speaks English and are rude.

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    6 years ago

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    9 years ago

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    16 years ago

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    Page 1 of 3

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    She is kind, helpful, and goes above and beyond to assist you in your needs.

    Mentioned in 4 reviews

    Read more highlights

    Swamp Rose Co-op

    Swamp Rose Co-op

    5.0(2 reviews)
    9.1 mi

    Amazing location to purchase a wide variety of beautiful native plants in the fall. They have…read moreGORGEOUS plants and the price is right - $10 for a quart and $15 for a gallon size plant, which is an amazing value for native species. Planting in the fall is the right time, so you want to shop now - they are open through the end of October. The staff is incredibly helpful as well - they will help you pick plants that will thrive based on your soil and sun/shade conditions. Need a workhorse for your flower bed? Get the goldenrod or sneezeweed - trust me! Love this nursery

    We moved into a house last summer and first on my list was handling the yard. The backyard had a…read morelot of bamboo, and throughout the first summer and fall it spread significantly. We attempted to remove some ourselves but were quickly overwhelmed by the task. I researched native plant landscapers and came across Swamp Rose Co-op. After reaching out, Jeff, one of the owners, came to do a site visit. He was thorough in his presentation of plans and this February we had them come and do bamboo removal and plant some native trees and shrubs to act as a privacy screen. The Swamp Rose team was amazing! They pulled out over 2 tons of bamboo and roots! They planted native trees and shrubs which are thriving. Our backyard woodland meadow dreams are coming true. We have the team coming back in a few weeks to rip out the standard plants seen in the Silver Spring area (liriope, lilies, weeds) to replace with a native garden and we can't wait. One of my favorite aspects of this company is it is a co-op. The employees can be owners, and those who aren't are still paid a living wage as calculated by the MIT living wage calculator. They do excellent work! It is hard to find a native landscaper but this team is fantastic.

    Photos
    Swamp Rose Co-op
    Swamp Rose Co-op
    Swamp Rose Co-op

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    Ed's Plant World - Blueberry Plants from Ed's Plant World

    Ed's Plant World

    3.5(26 reviews)
    16.1 mi
    $$

    Ed's Plant World is exactly what a local nursery should be. I called ahead to check on availability…read moreand they actually walked into the greenhouse to look for me. That kind of service is rare. When I arrived, a kind woman answered all my questions and walked me over to find exactly what I was looking for instead of just pointing me in the right direction. After I paid, a young man walked me to my car and loaded my plants neatly with a bag to keep everything clean. What meant the most to me as someone starting their very first garden is that no one made me feel silly for being a beginner. They were patient, encouraging, and genuinely helpful. That kind of welcoming environment makes all the difference when you're just learning. I will absolutely be back. Highly recommend to anyone, especially first time gardeners looking for a place that truly cares about its customers.

    The only place to get plants!…read more I have been purchasing Christmas trees from Ed's Plant World for years now. They make it quick, easy, and convenient. They're also incredibly informative and helpful. I recently purchased some herbs from Ed's and their team meets you at the entrance to try to guide and assist you. It's a nice touch. Once you move on to the area where the herbs are, other folks will assist you there as well. Additionally, the selection of herbs is superior and more varied than what you'd find in the nearby home stores. Ed's also carries a ton of flowers - fortunately they are around to answer questions because the selection can be overwhelming. Bottom line: there is no better place in the area for landscape that beats Ed's. Even for Christmas trees or herbs.

    Photos
    Ed's Plant World - Blueberry  Bushes that were planted the middle of spring.

    Blueberry Bushes that were planted the middle of spring.

    Ed's Plant World - Greenhouse

    Greenhouse

    Ed's Plant World - Main indoor shop

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    Main indoor shop

    Lowe's Home Improvement - gardening - Updated September 2026

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