Loved this car, felt safe in it, in the rain ,storm or not. It's like driving a go-car, all gas no brake(for me), lots of safety,from red light of cars that are near, automatic break, keep eyes on the road warning, searbelt bell, so many safety features, all around roomy, beautiful safe,slick car. Just feel like the charging was a waste of my time, longer than it would take to fill an expensive gas car with less anxiety. read more

I'm super disappointed about Lucid and their qualification as a car seller. Their customer service is so poor that I'm now considering legal action. Bought a Lucid gravity in Dec 2026, originially trying to do financing but didn't work out so paid in full. But Lucid issued a title with the lien holder as the bank, whom I didn't at all borrow from. After over 5 months of waiting and multiple attempts to get answers from their customer service, they called today asking me to wait for another 6 weeks, as we "may" be able to get the correct title.... What a waste of time and energy... AVOID LUCID!!!! You'll get yourself into so much unnecessary trouble... read more

Lucid is a really fun car to drive, but is definitely behind on the technology. The Lucid Air is sleek, modern looking and FAST! The ride is smooth as butter and the handling is ridiculous: unmatched by others! The car easily handles top speeds without swerving or even the steering wheel moving. Also, the range!!! Up to 500 miles- that is insane! That was also a major appeal to us. The Gravity is just not that cute in my opinion, it looks too much like a minivan and not enough like an SUV. It sits really low, which is one of the high points of owning an SUV to me. It is pretty spacious inside, though, as you would expect from a minivan (or a sexy minivan as a Lucid owner we chatted with called it.) Both the Air and the Gravity are low, long cars. Sitting in the Air feels luxurious, but not as comfortable if you're taller than 5"5' - which my husband and I both are. It wasn't as bad for me, but his knees were up in the air when flat on the foor. The camera quality on the cars was horrible: choppy and low resolution. For a luxury car with that price point, I would expect it to be as good as it gets, but there is definitely room for improvement. The dream drive pro (self driving feature) was also behind competitors like Rivian and Tesla, although I will admit part of my bias may be because we may not have been using it properly, so I'd advise getting a ride with a team member to get the full experience. We were low on time, but Ariel did suggest for us to come back and sit with her in the driver seat to see if we missed something. Speaking of Ariel, my long lost 78th cousin from Detroit who coincidentally moved to California at the same time I did, she was such a great sport and was so kind to us while we were there. At first, she seemed ever-so-slightly irritated that we requested to drive all the different trims, but she was so sweet after that. I'm sure people come just to have some fun with fast cars and no intention to buy all the time, so I completely understand if she was because I'd be annoyed, myself! Ariel definitely knew her stuff! She was so thorough and knowledgeable about all the different trims and answered all of our questions. We stayed there a lot longer than we expected (be prepared to spend a good 4 hours or more there if you are truly considering a purchase) and we needed a place to pray and Ariel was really kind to have offered a comfortable and quiet space for us. Seriously, you don't know how much that means for us; it may be a small gesture but it was a big deal in our hearts, thanks again, Ariel! I would have left 5 stars if it was based on customer service and employee ratings alone! In the end, we did not end up purchasing a Lucid. For the price and technology, it didn't make sense for us financially, and we went with the competition. Sorry! Maybe in the future, if the technology improves we will consider it for our next car. read more

I have a brand new Licid Gravity and it had a few minor issues so it went in for service at this location. It was also where I picked it up brand new. The service I have received from Chris and Kim have been over the top excellent. I highly recommend both the lucid and their service department and people. read more

Lucid Service Center - Lucid Gravity - Auto Parts & Supplies Near Me - Costa Mesa, California

Our car has had nothing but problems. Can't even get in the car or drive the car reliably not to mention the other endless glitches. For a car of this cost that is ridiculous and what's worse is this service center treats you with no courtesy or respect when you've had problems for months. Spend your money elsewhere. read more

My first time needing service and my Luci (Touring) got picked up within 30 minutes of calling and I picked her up 4 hours later. Francisco is who helped me and got things done. Thank you. The bonus was getting to see all the other Lucids there. read more

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We had the joy of joining the Lucid family this week with our first of many, cars. The vehicles are spectacular, the way they look, drive, the features and functionality...everything about them makes them 'best of class' imho. The real joys of Lucid, are the people and the experience. Cory Fullmer was GREAT! We showed up to pick up our new car, everything was ready for us to go, he unveiled the car for us, showed us some of the features, added the BEAR stickers to the car, and we were on our way. The showroom and service center were awesome. The maintenance team was happy and the whole vibe was top notch, first class and unforgettable. Thank you Cory! Thank you Lucid for making the 'buying a car experience' enjoyable and memorable. We love the car, it is so beautiful and fun to drive, but in the end, the people are as great as the product and the whole process was seamless and incredible. I highly recommend to anyone out there looking for an EV or to upgrade from Tesla or Mercedes, etc., to join Lucid and their movement. We are SO happy!! read more

Lucid Service Center - Before the reveal - Auto Parts & Supplies Near Me - Costa Mesa, California

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They gave me alternatives that made a lot of sense for my front license plate before they drilled holes!

Let's start by saying I own a Lucid GT and have been an investor since CCIV. My first experience with Lucid was in December 2021 when I placed an order for my car which took almost 1 year, Derek was fantastic as everyone was at the time. Speed up to December 2025, everything has changed, unfortunately. No more Derek, now Youssef was my new point of contact. I came in on December 30 to purchase a fully loaded Gravity, deal made, Loan approved, everything ready to go, all I had to do was pick up the car, appointment set for December 31 4:00pm, at that point I stated I have guest coming over for a dinner party and 4:00 would not work, Youssef stated no problem we plenty of appointments available, he called me back soon after and stated that only 4:00 was available and it was a very busy day, Lucid hours are only 10:00 - 6:00, if they are so busy, open little earlier or stay later. I ask if they could change an appointment with some else that didn't have a timeline. From my past experience of taking delivery it takes less than 15 minutes, plus I know everything about the car, no need to walk me through the details, which I told him, just give me the keys and Im out of there, or leave the keys and Ill pick it up later. Youssef stated if I don't take possession of the vehicle at the 4:00 time slot they will cancel the deal, which they did, Within minutes I received an email stating they cancelled the purchase and I will get my deposit back, talk about a shock. Anyone that owns Lucid stock knows we are down 90% in value and every sale is critical, apparently Lucid does not care. I reached out to the general manager the next day and never received a promised phone call back. 2 days after I reached out to corporate to vent my frustrations, they did seem to care, took down all notes also agreed that it was unacceptable to expect me to cancel my dinner plans with my guest and ask what can be done to save the deal, I simple said honor the original deal and I will still purchase the car, he stated upper management would contact me, 3 weeks later no contact. As a repeat customer I thought I would get better treatment than this. Still love my GT, love the tech, horsepower, Not so much loving the customer service or lack of. If this continues my stock will be 0 along with everyone else's stock. read more

We have a new Gravity. Drives great, but not yet ready to have been released. There is basically no software beyond a speedometer and a radio. GPS doesn't work, heat is intermittent, this car requires a fob- you receive one at time of delivery- and small card keys which don't work. No Apple CarPlay. I'm sorry I rushed to get this car. read more

The service is horrible. They are understaffed and overbooked. I could not get an appointment to fix my entertainment/infotainment system for two months. When I did show up the appointment, they did not have a loaner car for me, which I was assured I would have when I bought the car and I was told it would take a week to fix the problem. This is perhaps because they had so many other cars in the Service Center that there was a severe backlog. This tells me that the cars are breaking and the service at a high rate and they do not have enough people to fix the cars. read more

I had my lucid for about a year and I must say it is one of the best cars I have driven cs an older 2013 A8, lexus 460L and a 2015 s550. There are minor growing pains for this car but that was expected and Costa Mesa has gone far and beyond to handle the situation. Also the text customer service and mobile service were on par. Although I live in Pasadena area I choose Costa Mesa as my go to since their service advisors have been stellar such as Francisco. If you're looking for something unique with a decent range and some classic auto trim than Lucid might be the car for you. But keep in mind it is a relatively new company with a quality focus. Just be patient and it will just get better. read more

Lucid Service Center - Auto Parts & Supplies Near Me - Costa Mesa, California

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I want to be 5 stars but linger between 2-3. After the sale, I feel like you're on your own. I've driven an EV for 7 years and there were so many minor challenges with the tech of this car, some I would say major, but the early adopter is real. I would not get this car until they have access to the Tesla network of chargers. I've been to many that charge 6kw =8.0461 HP 10-22mph. Ridiculous unless you live there or it's a long stay. Besides having issues getting into my car, car not getting into gearbox , no road side assistance or any assistance from lucid, car play issues, Bluetooth issues...I can't. The road trip experience was so stressful I wanted a Toyota. This is way too much stress for this caliber of car. They need to do better and I hope that happens. read more

What can I say - they are everything that Tesla isn't - in the most outstanding way. Thrilled we bought a Lucid when we dumped our model s Tesla. Very happy with lucid service AND ability to talk to real human beings, yet also with good app service when I don't have time. read more

5 stars to Lucid Service Dept. Service was prompt friendly, caring, and professional. Trevor welcomed us and handled our issues immediately. I would highly recommend purchasing Lucid. They take care of you. read more

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Great customer service. Very thorough 1 year warranty routine plus recommended service. Free Lucid loaner vehicle.

Lucid is the worst car. We bought it a month ago from Costa mesa. It is over a month and it has been in shop. We have driven it one time. Tuesday is it going back in to shop...DO NOT BUY THEAE CARS AND STAY AWAY FROM COSTA MESA read more