I can never figure out why a business providing a service does not return calls from people needing…read moretheir help. Is business that good? But, I'm kind of glad it took three calls before I reached someone at B&B Appliance Repair. It wasn't an emergency, but had it been, they would have been out there the next morning. Instead, the owner coordinated with my tenant, and the stove was fixed in a timely manner. The bill was sent via text to me which allowed me to stay home and tend to other matters instead of driving 60 miles to Winchester. I own a duplex which means I have double the number of appliances. I know who to call next time one needs repairing. And I'll bet anything, I'll have to call just one time.

I can never figure out why a business providing a service does not return calls from people needing…read moretheir help. Is business that good? But, I'm kind of glad it took three calls before I reached someone at B&B Appliance Repair. It wasn't an emergency, but had it been, they would have been out there the next morning. Instead, the owner coordinated with my tenant, and the stove was fixed in a timely manner. The bill was sent via text to me which allowed me to stay home and tend to other matters instead of driving 60 miles to Winchester. I own a duplex which means I have double the number of appliances. I know who to call next time one needs repairing. And I'll bet anything, I'll have to call just one time.

Very professional, great communication and honest. Recommend without hesitation A+ Tech knew…read morewhat he was doing and resolved the problems

Updating to reflect that after months of asking, calling and being persistent, Top Notch made good…read moreon our issue. I hate how much work it was to get what we paid for, but the in-home service was always good from John, and we eventually got to where we needed to be, even if it was a little painful.

Service was great & professional. Fast response to fix…read morewasher. Very quick in determining the problem.

The service I received was amazing. They came same day and the technician was very knowledgeable…read moreabout my system.

Highly recommend. They diagnosed my issue with my oven, took the time to explain the issue and…read moreeducate why it happened. They were honest and forward about cost.

I called another company about repairing my refrigerator that wasn't cooling below 50 degrees. The…read moreperson on the phone didn't seem to understand the problem leaving me with no confidence in that companies competence. I called Estes, Sam (owner) answered, listened, gave what he thought the problem might be but assured me that whatever the problem was he could repair it. He gave me a window of arrival time that afternoon saying that he would call me when he was on his way. He called, arrived, took a few minutes to check the refrigerator and gave me his diagnosis. It was a relatively simple problem which he repaired in about an hour. While he was working he explained why that problem happened and recommended that if it happens again within a few years we should consider replacing our refrigerator with another brand. He explained why he suggested not replacing our refrigerator with the same brand due to it's inherent design deficiencies. Sam was extremely efficient and when he gave me the bill I was very pleased with the fairness. I can't say enough positive things about Sam and Estes.

Blue Shield responded promptly, on the weekend, to our issue (our dishwasher door had broken). We…read morequickly scheduled an appointment at a convenient time for me, right before the holidays when many other folks didn't have availability. After scheduling, we had another issue pop up with our range hood. Blue Shield said no problem. Samir from Blue Shield showed up *early* - did not leave me waiting around for the end of the window they gave me. He quickly diagnosed the issues we were dealing with and gave me a fair, transparent estimate for the work. After we agreed, he fixed everything on the spot incredibly quickly and was on his way. Samir was courteous and respectful and really helped take reduce some pre-holiday worries we had with our dishwasher and hood having issues.

The technician "diagnosed" a broken pump. He quoted $450.00 to replace the pump and to reinstall…read morethe dishwasher. I paid half his quote up front.6 He returned with the new pump. He disassembled and discounted the machine. He then discovered a further problem and Increased the repair cost by $500.00. He refused to provide a written estimate of parts and launched a confusing explanation where he constantly changed numbers. He would not provide the part numbers he required and he used part names that I could not find on the Bosch website. He left the dishwasher disassembled and disconnected from the kitchen sink drain. When I was finally able to identify the parts to which he referred, I found their costs about half what he stated. I am unable to use the sink and the disposal as the water drains onto the floor.

Jawed is awesome! He came to fix my oven. Apparently it is old enough to make it very hard to find…read moreparts. He had a part to be delivered in December, but kept looking, and found one closer. Oven fixed today. He's professional, and perseveres. Will use them again. Thank you

These guys ACTUALLY fixed the leak in my fridge! They even brought a plastic panel to put under the…read morefridge so they wouldn't scratch the floor. The techs caught a problem and slow drip in the valve that another company had completely missed. The guy that did the final replacement is named Shafi. He was very professional, took his time troubleshooting, snd knew what he was doing!

I was extremely pleased and highly recommend SSJ Appliance ! They are very responsive, show up on…read moretime, extremely professional and courteous. SSJ was able to find a part for my old washing machine savings me hundreds of dollars on a replacement machine. I will be recommending SSJ to my family and friends for anything they need to have done.

Pete was great! He took care of the issues with my HVAC system and even the duct work that previous…read morecontractors left behind. So thankful for Pete and his team! I highly recommend them. He also quoted $2,500 less than two competitors, with the nice, team shirts. He's honest and fair. I highly recommend SSJ!! Thanks, Pete!!