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    Lulu Cake Boutique

    4.3 (301 reviews)
    Closed Closed
    Updated 3 weeks ago

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    Reviews With Photos - Lulu Cake Boutique

    What we agreed on......aside from the sparse hair, was that it would have a textured, hair-like appearance.

    What we asked for vs what we got images are included.... I've been a loyal returning customer of this bakery because they've delivered beautiful, high quality cakes in the past. But this recent experience was incredibly disappointing. I placed a custom cake order inquired 72 hours in advance and placed 48 was assured they could deliver the design I requested -- Labubu. I even sent clear reference photos to avoid confusion. There was some back-and-forth conversation regarding the texture of the fur, and we were OK with it not looking as stringy, but it still was supposed to look like fur detail. What we received looked nothing like the character. It was so off that the kids at the party started calling it "La Fufu," (fake La Bubu) and my child was embarrassed in front of everyone. As a parent, that was heartbreaking to witness. When I reached out to share my honest feedback, the response I received only made things worse. It was defensive, filled with excuses, and completely lacked accountability. Rather than acknowledging the mistake or trying to make it right, they pushed the blame and made responding feel like a frustrating back and forth. It should not be that difficult to receive a respectful, constructive response especially from a business you've supported many many times in the past. Customer service, especially with a loyal returning customer, should be focused on retaining and repairing, not shutting the door. Even if they were under pressure or short on time, they made the choice to accept the order. With that comes the responsibility to either meet expectations or be upfront if they can't. This was a complete letdown not just because the cake didn't meet the mark, but because of the way I was treated afterward. I hope this review encourages more honest reflection and better handling in the future.

    Black And White
    Jen H.

    If their black and white cookies are anything like their cakes, then their cakes must be delicious! I stopped in on a whim and was greeted by their black and white cookies immediately upon entering. I could not ignore them and took one to go. The cookies are more like mini cakes, with decadent frosting covering the bottom as well as the top. Upon first bite I was catapulted to heaven. They're a reasonable price too. $5.00 each. Just know that any purchase under $10.00 must be in cash. I agree with others, though. The staff are not the friendliest.

    Wedding cake
    Justin K.

    I was excited to celebrate my anniversary and saw my wedding cake photos pop up in my memories. I ordered a wedding cake from LuLu's Bakery , showing them a photo of inspirational cake with specific instructions for red maple leaves instead of green. A birch tree design with realistic bark and carved initials. Instead, I received a cake with red crayon initials and red accents on a white cake. It was nothing like what I envisioned and was quite disappointing, especially given the bakery's reputation. I expected more attention to detail for a simple design for a wedding cake.

    Dulce De Leche & Snickerdoodle flavor

    Our wedding cake was amazing and everything we asked for. The cake tasting kit was great for narrowing down choices and having our family help us decide our flavor. They also coordinate well with the venue on the day of event so you're not overwhelmed with yet another task.

    Major thank you to Lulus for this phenomenal birthday cake. I ordered the Classic and it was to die for. the buttercream was amazing and the design was absolutely perfection.

    Sisters birthday cake, Crumbella Deville

    The front staff were great, they were super helpful with getting an order in. The cake itself was super moist and super flavorful, the design on the cake itself was superb. Props to Lulus for this amazing cake!

    The cakes are absolutely amazing!! so creative and delicious! For years I order for special occasions This review is way overdue. The cakes are show stoppers!

    Club Cake!

    Just like to tell you, my daughter ordered a super cake here recently. It was for a club meeting with friends. They rented a local restaurant nearby, and the piece d'resistance was the cake you will see in the picture below. The other one was for my grandaughter's birthday. There is nothing Jay & Victor cannot do when it comes to these artistic, delectible treats! Let it be said that if you want a cake for any occasion, seek out Lulu!! Yum!!

    a closeup of a wedding cake
    Megan C.

    Working with Lulu's Cake Boutique for our wedding cake was a great experience. The staff at Lulu's took the time to answer all my questions and helped arrange our cake tasting. The cake was absolutely delicious. After we booked them, the team at Lulu's even provided a sketch of our cake for approval. On our wedding day, our cake was even more beautiful than we imagined, and it was just as delicious as it was during our tasting. Our guests still talk about how tasty the cake was. Overall, we were very pleased. I highly recommend Lulu's Cake Boutique for your wedding cake needs or a cake for any special event.

    Cookies and Cream
    Marissa M.

    Best cakes I've had in New York. My God Daughter receives a birthday cake from Lulu's annually. I tried their Red Velvet a few years back and it blew me away. I hate Red Velvet. The cakes from LuLu's are unbelievably moist and flavorful. Something most bakeries lack. Today we celebrated with a cookies and cream cake. This was out of this world delicious! Extremely moist. Fresh chocolate shavings. The cake was thick and the icing was very tasty. We had a 2 year old who could not keep his hands off the cake. Can we talk about how well designed and beautiful these cakes are ? Absolutely gorgeous ! Anything your heart and stomach desires, they can achieve ! I'm definitely ordering from LuLu's when I have another baby and celebrate a wedding. They're absolutely the best in New York.

    Our dog was desperately trying get a taste of the cake :)
    Jihyun M.

    Lulu cake boutique is simply the best, the best cake I've ever had!. Our wedding was June 11 2022, since then I'm eating the slice of cake (top) as breakfast everyday :). To be honest, I don't eat sweet that often, maybe once every month or every 3 weeks as a dessert. The cake is that delicious and I just can't help myself from not eating it. Initially we had other wedding cake vendor for our wedding but it was impossible to communicate with the bakery designer/owner and we increasingly worried that our cake designer would not delivering the cake on the day of our wedding. In the end, I suggested her to take deposit and I looked for a new wedding cake bakery. After research, I contacted Lulu Cake, and the senior cake designer Madison and the partner Jay responded right away. I love their professionalism and they were very kind to me. Easy communication and everything worked very smoothly with Lulu Cake. All of their cakes are elegant beautiful art. Also the cake was reasonable price which made my husband very happy. We ordered B17 3 tiers all white buttercream with passionfruit choc chip and Dulce de Leche with modified 3 passion flowers around the cake. What A gorgeous cake!. Lulu bakery gave us the perfect dream wedding cake!. All our guests loved our wedding cake and most of them asked for more. So soft and moist and perfect amount of sweetness. Now I'm thinking about ordering cakes from Lulu every year for anniversaries, birthdays and Christmas and I am already excited about what type of cakes I will order!.

    Star Bright
    Mercedes C.

    In keeping with their business name, their bread and butter is surely cakes. And while Lulu in Scarsdale primarily sells them- there are also muffins, small pastries and a variety of cookies sold by poundage. White wainscoting, the clear chairs, plus the white and grey marble counters- add an airy and lavish- but cute look to Lulu's. Two high-top tables if you want to grab a bite. Lulu also has a consultation station where you can talk numbers and order your custom cake. I can't lie and say these cakes taste fantastic. But I will say this bakery is obsessed with detail, and it shows. I was more in the market for 1/2lb of assorted cookies to bring to my mom. Even with the first two my mom ate, she mentioned they were buttery good. Service was polite from the two young ladies and since I was already here, I picked their brains and asked about any Vegan pastries. I almost got lucky when one of them said they make dairy-free items- but in the same breath, she said they contain eggs ©¿©. Since cookies were a good turnout, I'll stick to those for my Mom. Location speaks for itself- but let me not forget their cute sticker on their packaging.

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    2 years ago

    The cake was absolutely beautiful, the (chocolate) cake itself was moist, but the buttercream icing was greasy.

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    Page 1 of 8

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    Omni Caffé

    Omni Caffé

    4.6
    (28 reviews)
    0.0 mi

    The perfect foam doesn't ex…read more.. Stumbled upon Omni Caffee after doing a fun foraging trail on a beautiful Sunday morning. I needed some coffee fuel and Yelp was going to determine the rest of my day with the decision I was about to make. It was either going to make it or break it. Well, I wouldn't be writing this five star review if I hadn't had the most delicious cappuccino and caffè macchiato to be made. This little hole in the wall is so cute and reminded me of being in "un bar" in Italia. Just coffee, pasticcini, cornetti and gelato. My favorite breakfast is simple, cornetto e caffè, I don't need anything more than that. Of course I went for the cornetto alla nocciola (hazelnut almost nutella croissant) and ordered a caffè but macchiato. Exactly the way it is. Just a touch of milk to stain my coffee to perfection. My husband ordered the cappuccino (which I never ever get) and let's just say it was perfection. The barista that morning absolutely killed it, and I made sure to tell her. Not only did she make the most beautiful coffee art, the oat milk was extra creamy, fluffy when it needed to be but more of a velvety smooth texture that when you sip it, it stays foamy and not overly airy to the point it then falls flat by the time you take a few sips. Yes, Omni nailed cappuccino! Now I know a great go to spot next time I'm in this area.

    Love their coffees and croissants, but I got the chocolate mousse cake (not sure what it's called…read moreit's got vanilla and chocolate mousse) yesterday which I've gotten before and was really good but yesterday was super stale. I would've preferred if they just told me: "we didn't get these in today so might not be the freshest, pick something else." They were also very expensive, if they're fresh I don't mind paying the Garth Rd premium price but not for something that is stale.

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    Cappuccino
    Cappuccino
    Nocciola croissant
    Nocciola croissant
    Macchiato

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    Macchiato

    Lulu Cake Boutique - bakeries - Updated July 2026

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