Nancy is one of the most thorough and careful RNs. She was…read moreexcellent with her instructions and also very careful and thorough with how she covered all the areas I want treated. I request the candela machine whenever I go. However, in my recent visit, the cold air jet was not as effective as usual. Nancy is going to personally call her manager to get that addressed, and I am really grateful for how quickly this location response to concerns.

Last August, I decided to invest in laser hair removal as a commitment to myself. Because it is a…read moresignificant financial investment, I searched on Groupon and purchased a deal listed as a "large service," reasonably assuming this would cover full legs. I was disappointed to learn--only after calling Sev to book--that "large" meant either upper or lower legs, not both. That initial phone call set the tone for the rest of my experience. The man I spoke with was dismissive and repeatedly fixated on the fact that I had purchased a Groupon, pushing me to buy an additional package to cover my full legs. I made it clear multiple times that I chose Groupon intentionally because I could not afford the in-house bundles and was comfortable proceeding with lower legs only. His tone felt judgmental and presumptive about my financial situation, as though I was making a poor choice rather than an informed one. I ultimately stood my ground, opting to start with lower legs and potentially invest more later if I was satisfied with the service. At my first appointment, the treatment itself went smoothly. However, at checkout, the receptionist again made pointed comments about my Groupon purchase and attempted to upsell me on an additional package, calling it "the best savings." I declined politely, though it was becoming uncomfortable to feel singled out for how I chose to pay. That night--and for nearly two weeks afterward--I experienced severe, deep itchiness in the treated area. As an esthetician, I tried every appropriate remedy: aloe, hydrocortisone, and antihistamines. Nothing helped. When I called Sev seeking guidance, I was hung up on. I was left suffering without answers or support. By my next appointment, the reaction had subsided, and I asked the nurse what could have caused it. She suggested a possible allergic reaction to the laser, though I explained that I had undergone laser treatments elsewhere in the past without any issues and that no remedies had provided relief. She wasn't sure but speculated that my hair thickness could be contributing and that it might improve over time. Unfortunately, it did not. On my fourth visit, despite consistently booking Monday noon appointments, the receptionist insisted I was late and told me I needed to reschedule. When I asked about the late policy or what time she had me scheduled for, she refused to clarify. I later pulled up both email and text confirmations proving I was on time and that she was incorrect. Even then, she laughed it off and still insisted I reschedule without explaining the policy. I eventually contacted the manager, who acknowledged that this receptionist had been an ongoing issue. The manager was empathetic, professional, and kind, and she offered me a complimentary service for the inconvenience. This is the sole reason this location receives even one star from me. The manager and nurses were consistently compassionate and respectful. By my fifth session, however, I was still experiencing intense itchiness after each treatment. At that point, I decided to stop altogether. I accepted the complimentary service out of respect for the manager, but I will not return. I chose to go back to a previous laser provider where I never had adverse reactions. To be clear: the issue is not Groupon. The issue is how customers who use Groupon are treated. The repeated upselling, dismissive attitudes, and subtle discrimination made me feel lesser and unwelcome. If offering Groupon services is such a burden, then don't offer them. Making clients feel ashamed or undervalued for seeking an accessible option is unacceptable. Please, do better.

I had such an amazing experience with Krystal at SkinSpirit. From the moment I walked in, she made…read moreme feel comfortable and genuinely cared about giving me the best results. She has such a gentle touch, which made the entire appointment so much easier than I expected. One of the things I appreciated most was how much time she took with me. I never felt rushed, and she explained everything so thoroughly, including the anatomy behind the treatment and why she was placing each injection where she did. I love when an injector takes the time to educate their patients because it builds so much trust and confidence. Krystal is incredibly kind, patient, and detail oriented. You can tell she truly cares about both your safety and your results. I left feeling informed, comfortable, and so happy with my treatment. I highly recommend Krystal to anyone looking for an injector who is knowledgeable, gentle, and genuinely invested in providing the best care possible. I'll definitely be coming back!

I can't recommend Krystal enough as a dermal injector. I always get really nervous leading up to my…read moreappointments, but the moment I'm in her chair, she has a way of making the entire experience feel calm, seamless, and surprisingly comfortable. She uses a technique that significantly minimizes discomfort, and she's incredibly thorough in explaining every step of the process. I always leave knowing exactly what to expect, which makes a huge difference in easing my anxiety. Most importantly, she's honest, detail-oriented, and truly prioritizes natural-looking results. I trust her judgment completely with my face and always feel like I'm in very capable hands.

I love Reviv and Dr. Misle! She takes her time with you to get to the best result, without breaking…read morethe bank, and you always feel beautiful when you walk out. I've been to several places on the peninsula for botox and fillers and this place is the one! Don't hesitate if you're thinking of trying it, it's worth it.

Love this place! Reviv truly has everything for your anti-aging, health, and wellness needs. The…read moreentire staff is amazing--so kind, professional, and helpful. Every treatment I've received has been outstanding, and I always leave feeling great. I highly recommend Reviv Med Spa. Dr. Misle and Megan are incredibly knowledgeable, professional, and always up to date with the latest treatments. I truly appreciate how they take the time to educate me during each service, offering thoughtful options and a clear plan tailored to my needs. I'm consistently happy with my results and, most importantly, I always feel genuinely cared for--not just like another paying client, but like a valued, loyal customer. Thank you for everything!

Amazing service here at Skinlastique! They have the best…read moreprices amongst all the laser hair removal options in Burlingame. Their nurses are friendly and efficient, shout out to Celty. The front desk staff is helpful, and their regular communications helped me remember my appointments. The rooms are always super clean, and their machines are top of the line with a cooling mechanism to make the services a breeze. Overall great experience, and would recommend to anyone looking for a place to do laser hair removal in the Bay.

I had an appointment. I walked in10 minutes early (usually welcomed) and the woman told me that…read morethey were closed because she was on a break sitting right in front of me. Then after a minute, she got up and said OK we're open now. What??

Have been going to Entrada Medical for all my skin needs for over 10 years and I have been more…read morethan satisfied each and every time I go. I have gotten both filler and Botox and it has always been perfect. Definitely recommend

I found Entrada a couple years ago or so, because I had a spot on my face that just would not heal…read more It had been broken out for easily over a year or more. I really liked my experiences at Entrada, it was easy to make appointments, I never had any issues, before, during, or after the visit and always appreciated the cooling gel they give as a nice extra touch. My four is mainly for my unique situation, which was that it was just one spot that took less than 10 seconds to zap. Even adding in a couple extra areas that I usually would just pluck, the entire visit would take less than 2 minutes. Which was pretty steep at around $80 each. I had about 6-8 appointments (it's been about a year or so since I completed the last one so I'm not totally sure at this point) but within about 3 months or so, I noticed everything had grown back. So unless I was willing to have consistent recurring appointments, it didn't make sense for me to continue with the service. I simply switched over to shaving vs plucking and called it a day. I will say that I'm still very pleased that I visited Entrada as the redness from the spot completely faded and it fully healed. Which was everything I could have hoped for. So for me, while it was expensive, I'm very glad I did it and would recommend Entrada for similar issues.

Kaeleen is amazing. I have been seeing her for many years now and could not be more satisfied with…read morethe services. I love that they have a new location in Burlingame! Would highly recommend.

I luv the place. I did few procedures, I was very happy with results every time. Btw-Halo/BBL is…read moregreat for rosacea. My face never looked better!

Absolutely love this place, the staff, the aesthetic, the vibe- everything is so welcoming, and all…read morethe girls are so sweet and professional. Natalie is so amazing. If you are going to come here, you might as well book with the best

Had an amazing experience with nurse Allison (Ally). Came here as a first time client and the…read moreconsultation went great, so I proceeded to get Botox done during this visit. I also went ahead and schedule for a follow up visit to get fillers done a few weeks later. Allison was really easy to talk to and more importantly she listened to my concerns. Botox - They actually blow cold air (from the laser machine) while giving your Botox injections. I felt like that helped with the usual stinging feeling. It went by really quick for my 40+ units. They have a special for $199, for the first 20 units. However, their price per unit is so affordable at $12/unit compared to what I was paying at Skinspirit for $16/unit. Prices are transparent and you can find them on their website. The facility is in a medical building right across the street from Mills Peninsula. It's not decorated or nice as their SF location, but that is expected.

I have been coming to Burlingame shop in Medical Esthetics, It was OUTSTANDING…read more I was very impressed at the facility modern and clean. everyone there is so professional and nice. Always great work here- facials, Botox etc. Especially I lost 20 pounds to the Ozempic in 8 weeks. all fantastic. good and easy communication too. I felt comfortable and confident about their skills and my results. I will definitely come back. Good Job & Thank You!

Love this place! My friend raved about Oligio treatments and I see why.. immediate results and my…read moreskin is GLOWING! The therapist was super gentle and made sure I was comfy the whole time. Highly recommend for real skincare magic.