The food is amazing but the service is absolutely horrible. No matter how busy they are, if you order any coffee drink or drink that has to be made at the bar, be prepared to wait 20 min plus.. Every time we come here it's like this. But we keep wanting to try again because the food is so good. Then regret our decision after coming. Servers have no sense of urgency and dont care if something isn't right. read more

The food was abundant and genuinely delicious, the kind that makes you slow down and enjoy every bite. But what truly set this visit apart was the service. Impeccable from start to finish. The manager, Emily, personally came out to let us know the fish portion didn't meet her standards and, without hesitation, added more at no charge. That level of ownership and pride in the product is rare and speaks volumes. Shout out to Our server, Brenda, was equally outstanding, attentive without hovering, consistently checking in, and making sure everything was exactly right. This is hospitality done right: great food, leadership that cares, and service that makes you want to come back. This visit turned the corner for us in the best way. read more

Lupe Tortilla Mexican Restaurant - Mexican Near Me - Missouri City, Texas

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Short and sweet the foods not bad the price and the service is what kills the dinning experience lack of service consistency. You don't know what you're going to get when you go in.. will the server or the cooks be slow or fast? Will they be attentive or not? read more

It was as expected- service was great, restaurant was clean and the food was great. We were seated immediately and the food came fast! We ordered a pound of beef fajitas and the were just how I remembered them, tender and full of flavor. It came w 6 huge tortillas, cheese, guac and pico. It also had a grilled jalepeno and a couple strips of poblano on the sizzling tray. We had leftover but only because we didn't stuff ourselves. It's always a little pricey but we go knowing that! It was my birthday and they gave us a free flan that was very tasty! read more

Lupe Tortilla Mexican Restaurant - Beef 1 LB Filet Fajitas - Mexican Near Me - Missouri City, Texas

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Just not good enough nor consistent enough. Flavors taste processed and like they use low quality ingredients. There are two things on the menu that are good- the trio fajitas and the chicken flautas. Otherwise, this would be a much lower review. We stopped coming here for over a year and recently came back just because it was convenient. Same ol Lupe though. Semi warm beers, erratic service, food served that's been sitting under the warmer for ten extra minutes, and your typical sweet tasting non authentic Mexican food. With so many other options in and around Houston it's pointless to come here. Authentic Mexican food tastes better and is better priced as well. Also, every time I've used an app to get it delivered in the past my order was wrong. I called in to speak to a manager after half my order was incorrect and was offered a discount on my next meal and a whole lot of attitude. They are busy enough though, so they will be fine without my business. Even if you like Tex Mex, there are still better options. read more

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Great spot for Mexican food near Sienna in Mo City. The restaurant is always clean, our server was friendly and helpful, and the food was really good. We had the nachos and chicken Lupe tacos - both were tasty and hit the spot. What impresses me is how consistent they are. Every time we go, it's the same good experience - good service and good food. Will keep going back. read more

Gabriel is phenomenal, his timing was exceptional and service was flawless. We brought a friend from out of town and had the best experience, as expected. The food was amazing as always, and the whole crew was perfect from the greeting at the door to the goodbyes on the way out! Thank you! read more

The service the last few time we have come to this location has been horrible. No utensils, never came back to check on us, orders not as requested. She was extremely nice but not at all service oriented. It's sad because I love Lupe's. read more

Lupe Tortilla definitely has the potential to be 5 stars but I don't know if they will ever invest in what it takes to do that. My wife and I walked in and were seated near instantly. It wasn't a huge crowd though there were several gathered at the bar watching Football. Once seated, it took a solid 13 minutes or so before we were greeted by our server. She checked in to let us know she would be right back. That took another 18 minutes. When she returned, we'd already figured out an appetizer, main entree, and drinks (we had plenty of time since it took so long). She brought chips and 2 kinds of salsa, bean salsa and your typical red salsa. Salsa and chips were both good. Chips were thin, just the right amount of salt, crispy and flavorful. Salsa was also pretty good. A little spicy but not too much. We ordered the following: - Shrimp and Avocado Campechano (App) - Trio Fajitas - Lobster Tacos - Margarita Flight (3 different flavors) - Blanca Sangria Before tip, that entire meal was $117. A bit expensive for a restaurant that casual if you ask me. Here's what we liked: - Margarita flight was good per my wife. Good flavor choices and mixed well - The Trio Fajitas were good. I also ordered it with the jalapeno sausage which was exceptional. I really enjoyed their tortillas. They taste like they are made from scratch. I had corn and flour. Shrimp, chicken and steak were seasoned well. Tender and flavorful. What we didn't like: - Shrimp and Avocado Campechano just didn't do it for us. Almost tasted like a bloody mary and Campbell's tomato soup mixed together with overly gamey tasting shrimp - Lobster tacos were just OK. They didn't really mesh with my wife. She ate them but because she was starved. - Blanca Sangria was too sweet and almost tasted like they weren't finished making it. Wasn't a fan. The manager did come by towards the end of our meal to ask us if we were doing OK and if we needed anything. I like that and I think all restaurants should do that. But most times, I won't give negative feedback about something unless it's unbearably bad since I know they are busy. All in all, Lupe Tortillas should tune up their wait staff with training and customer expectations, hire more efficient cooks and make sure the bartenders are getting the drinks right. I am sure this place will get more business and repeat customers as a result. We may go back in a pinch but would rather try other restaurants in the area first. read more

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Love the restaurant and I would recommend to anyone that's want that Mexican food in Missouri city, just walking up to the front door u get the vibes of Arizona! Food was good, waitress was cool shout out to Amber. Place gets 2 thumbs up read more

Lupe Tortilla Mexican Restaurant - Lobster Taco - Mexican Near Me - Missouri City, Texas

Food was disgusting cold and absolutely not edible, this place is a poor excuse for Mexican food and should be closed,the management should all be fired,it is ran so poorly and they are clueless,I will be sending a complaint in great detail on our dining experience, I don't recommend this place to anyone,I will be send a report to the health department as to how dirty this place is,saw a kitchen employee use the restroom and didn't even bother to wash his hands. read more

Vibrant Tex mex place with whimsical decor. My favorite part is that they have a separate vegetarian menu with a lot to choose from. Love the inclusivity! Can expect a wait time during the dinner rush. Hostess and severs are attentive and helpful when it comes to the menus and recommendations. I ordered the veggie fajitas. Pretty standard veggies- bell peppers, onions, zucchini. Not really seasoned. read more

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This place needs to get it together. Ambiance was lovely. We were quickly seated however our service during the whole entire experience was excruciatingly slow. My husband got the chicken quesadillas, my brother got the vegetarian enchiladas with Rojo sauce and I got the vegetable fajitas. The first thing I asked for was plain corn and it to be taken off the cobb because I needed to give it to my daughter to eat. This was the last thing that was brought out, and it was still on the Cobb with all these sauces added to it that I specifically said please do not add ( and by last thing I mean approximately one hour after we ordered the corn). My 2 year old was cranky and so hungry by the end she was screaming and we had to leave. Our food was decent nothing amazing, looks better than it tastes. So many other Mexican restaurants that are better in the area. We will not be coming back. read more

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Last Friday night (Jan. 16, 2026) we went to Lupe's for an early dinner. Something has dramatically changed at this local restaurant that we visit frequently. I ordered the Tex-Mex Chong and it was cold, dried out and disgusting. I told the waitress that I couldn't eat it, since it seemed like it was made yesterday. She apologized and that was it. On the rare occasion when we have not been happy, they always tried to make it right. Not this time and we will not be going back. read more

My family enjoyed a meal at Lupe Tortilla while we waited for our family member to be buried at Houston Memorial Cemetery. The food was fresh, the waitress was attentive, the establishment was clean, the hostess was friendly. I wish I would have taken pictures but with everything going on I forgot to get one! The only complaint was one of the glasses wasn't clean and we had to ask for a clean one. read more

My husband and I went Saturday... the bar area was filthy and the bartender was acting really weird.. as if he was on something.The food was excellent and atmosphere was okay read more

Well I finally received a response after almost a month from a representative for Lupe Tortilla regarding my bad experience with the cold food I received as a take out order. Apologies were expressed and he promised to follow up with the kitchen staff. For my troubles, the rep promised to send me a gift card as an apology. Cynthia B read more

I will never come here again. First of all, there are way too many wondering Tex-Mex restaurants that you can eat at with a lot better variety, flavor, authenticity... you just have to do a little more work to find them and tour them. Going to a big chain restaurant is the lazy way out, it does not support small business or our immediate economy for that matter. That being said, I came after work because I don't live far. I just wanted a quick meal. I was hungry and too tired to even think. BIG MISTAKE. I sat waiting for over thirty minutes. I watched other tables being served, brought out food, manager came to speak with the table next to me several times and never glanced over. Something had to be wrong. No one even inquired if I had been helped, they all just went about their business. I went back to the front and asked if any waiter had been assigned to my table as it had been 30 minutes without even beong brought out water. She later told me the waiter went on break without tellljng anyone and she would assign someone else, then after 15 more minutes she told me the girl who was assigned didn't want to take my table so she would do it herself - it was a "weird hour with people changing shifts." She was nice. She took my order, brought me chips. Eventually brought me my food and it was decent. This restaurant has a clear problem. And it is clear that it is a MANAGERIAL problem. Eventually my food came and it was typical Lupes food. Not worth the hassle. read more

Lupe Tortilla Mexican Restaurant - Waiting for my food... FOREVER. - Mexican Near Me - Missouri City, Texas

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Service (at the bar) sucks. Just walked out after sitting at the bar for ten minutes without even a menu or glass of water being offered. The bartender did address me when I sat down but she never came back. This is the same bartender who tried to leave herself a tip on my credit card (I always leave a cash tip) on a prior occasion. I reported it and the charge was credited, but still. Oh well. read more

Ahh Lupe Tortilla! I've been to Lupe Tortilla many times! But this was my first time at this Missouri City location. We arrived on a Saturday evening for dinner and it was busy! We had a 15 minute wait which turned out to be a 10 minute wait so not bad! We were quickly seated and our server was very scrambled. He introduced himself and told us he was newer and they were very understaffed. He also mentioned he was assigned to this area which is not where he normally is assigned ( we thought it was odd he was giving us a lot of details but ignored it) . As we reviewed the menus, it took us a while to get our chips and salsas. We also decided to order drinks- I ordered a pina colada, my husband and friend also ordered drinks. We waited a while without the waiter coming back to us and started getting really hungry. We knew what we wanted to order but didn't have a waiter to take our order. My husbands friend ordered a mojito and the waiter asked another waiter in front of us if the mojito needed mint or what drink it was (something similar) that's when we knew we were in big trouble. We were giving our waiter grace since he did say he was a newer staff member. We ordered our food- I ordered veggie enchiladas and confirmed with him I am a vegetarian and asked for black beans as well. After maybe 20 minutes we got our drinks and food. The second I cut the enchiladas I knew it was chicken and not cheese. My husbands friend got their food correctly and began to eat. As I waited for the waiter to come back they finished their dishes. I then explained to him this is chicken he took it back to the kitchen apologized and they started making a veggie enchilada plate for me. After some time I got my food, and began eating. The food as usual was good! When we were done we knew it was time to go but again our waiter was no where to be found. We finally got the check and it was together so we asked if we could have me and husband together and his friend separate but he didn't seem to understand, we gave him our cards and he left. When he came back he was confused. He didn't charge any cards. We then asked if we could just split it in threes with three different cards but he didn't understand. At this point my husband started getting really frustrated but was biting his tongue. We then said never mind just charge it all to one card and we will Venmo each other. So he charged the one card and we quickly left. Overall the experience was negative because of the staff member assigned to us but because the food. read more

SERVICE HERE IS HORRIBLE! I ordered curbside online and texted my arrival and space as instructed by their curbside sign. 20 minutes later and there was no one coming out. I went inside to the takeout area and no one asked to help me. I had to find someone to help me. The young man asked if I texted and told him yes and showed him my phone. He nonchalantly said they didn't get it and the system has been flawed for a while. When I challenged him as to why they didn't have a sign his response was he just does his job and it wasn't his problem. So I asked to speak to a manager who could only offer talking to corporate about putting up a sign to inform customers the system didn't work. And when I pointed out that the camera at the to go area clearly shows me parked in curbside and her response was that sometimes people park there who eat inside. This is the worst curbside and To Go experience I have ever had. Customer service is not valued here. And food was cold by the time I got home because it had been sitting in the kitchen bagged up while I waited. read more

Your food tastes good, but you charge if you add fajita beef and there's hardly any.

Came here for an early Sunday brunch and it was Great. We had a cappuccino, steak and eggs, chilaquiles and a kids pan cake. The pan cake is HUGE. The Steak had a a slight iron/blood taste? Out server was attentive and patient. It was quiet when we got there (around 10 am) but by 11-11:30 it definitely got fuller. Prices were great especially for portions and flavor! Oh and the potatoes were the best part for sure read more

Lupe Tortilla Mexican Restaurant - Cappuccino - Mexican Near Me - Missouri City, Texas

This place is so close to our home so I really want it to get better. The hosts are super sweet. The food is decent. Chips are crispy and not oily. Salsa has a good kick. Fajita decent. Rice has too much cumin. The service is terrible. So bad that it is the only reason I am not here weekly. It is hit or miss when it comes to the waitstaff. Mostly hit. I blame management. read more

Sold 3. They need a ton of work at this location. See below. When we walked in on a Sunday night there was no host to be found. We literally sat in the front for about ten mins or more then finally we just went to the bar. Where the service got worse lol the folk walking the bar keep their head down and don't even make eye contact. Literally had to flag them down to get a menu. Flag them down to order. Flag them down to get the check. Really poor customer service. They need some real training here. We probably spent an extra 30-45 mins here because they simply wouldn't pay attention. Waste of time! The food was good though. I'll give them that. Food was really good. I probably won't visit this location again. They need some real training here. I could probably go two stars but the food was good. read more

Lupe Tortilla Mexican Restaurant - Mexican Near Me - Missouri City, Texas

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Great food, Service is good even when busy (which is a lot), and the best margaritas out there!

Over priced food they used to be pretty good. The steak or chicken lupita were my go too but these past few times very disappointed. Don't think i will go to this place any longer. read more

Food is almost all good. Service is definitely hit and miss love going after work for a drink and sitting at the bar. read more

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Very tasty and fresh chips and two types of salsa, tomato and a bean one...both well seasoned. The Lupa Steak meal was very flavorful and fresh. Or server was attentive and friendly. I'll definitely return. read more

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terrible restaurant, completely understaffed and depressing. the hostess Bethlehem was worthless, she should be demoted. waited over an hour after quoting 40 mins while we watched 30 tables be sat and order food. no apology, no explanation. read more

Loves this location, loved the patio options and the ambiance on a beautiful day. Service was great! And the food was delicious! I got the flat beef enchiladas, exactly what I was craving! And the salmon with the red butter is soooo good!! Definitely coming back! read more

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Ordered fajitas through DoorDash. Completely inedible. Called just to let them know so they can improve upon this and was told that I just didn't know what I was talking about and they always send their meat out medium to medium rare. We eat here all the time, both in house and delivery. Their manager Chris was awful. Very disappointing. This place has gone downhill! read more

I'm currently visiting family in Houston and since I don't get good TexMex in Connecticut, I have to eat it constantly when I'm home. This is one of my brother's favorite places and we headed over for there for a family dinner. First off, my brother knows everyone in town- he's hilarious, so we were seated in the section of a waiter he knows. Therefore I can't objectively rate the service since of course ours was very attentive and personalized. But everyone around us seemed to be happy with their service even though the restaurant was quite busy. We were given the expected chips and salsa to nosh on while we waited. The chips were light and crispy- fantastic- and the salsa was fresh and delicious. It would have been considered hot in CT, but here it's normal. They also serve wonderful Smokey beans with the chips and salsa. They were so good that instead of eating them on a chip like everyone else, I chowed it with a spoon. I ordered a taco salad with beef fajita meat and my brother ordered the same but with chicken. They arrived nicely plated with a giant tortilla chip in the middle. The salad was fantastic. Their fajita meat is wonderfully seasoned and you can really taste the cilantro and lime. My brother said his chicken was fantastic too. My mom wasn't hungry but ordered a fried banana dessert. She was in heaven. She ate it so fast I couldn't get a photo of it! I doubt my review will help locals choose this place cause they already know it's fantastic, but if you're by chance visiting the area- I'll encourage you to try it! read more

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It was my first time eating at this establishment and I was not disappointed. The chips and dip (sauce and beans) were delicious. I ordered the chicken dish and got my daughter a chicken quesadilla, both were very delicious. The kids meal comes with a free ice cream and decided to get the blue bell ice cream. We will definitely come back and try more dishes read more

Lupe Tortilla Mexican Restaurant - Chicken flaca - Mexican Near Me - Missouri City, Texas

This location is my neighborhood favorite! Drinks are always great, the food is always so good! I had the pleasure of being served by Viviana.. she was so polite and attentive. I'm asking for her next time! The manager, Joe was also very polite. He made sure my experience was great. My favorites: I usually get the pepper shrimp brocette, top self margaritas & of course the table side qauc! read more

LOVE this place for weekend breakfast! I'm sure they are equally great for lunch or dinner, but they are near my house and a group of us enjoy going here for late breakfast on Sat/Sun so that's what I am reviewing. Hostesses are great at getting you seated quickly and bringing water/drinks right away. I love their omelets and benedicts, my friend really likes the waffle. The service has always been good and the Manager, Kirsten, often stops by with a smile to check on everyone. The food is fresh, hot, flavorful and service is attentive - it's a win-win for breakfast. read more

Lupe Tortilla Mexican Restaurant - Omelet and scrambles - Mexican Near Me - Missouri City, Texas

Enough is enough! I tried again against my better judgement and as usual completely disappointed! Paid over 120.00$ to feed 3 people 1 Ib of fajitas and one combo meal. Ordered to go, waited over an hour after suggested pick up time, man that came out said he was sorry for the wait I understood maybe short staffed but come on I get home my food was stone cold! Portion sizes didn't even fill the tiny cups they put it in. We had to start the black stone to reheat our meal after already waiting so long! Done with this place run don't walk I'd rather drive further to get better food and service this isn't it! read more

Grouper tacos were legit! Lightly breaded grouper, pickled red peppers and pico over a bed of iceberg lettuce to balance the soft jalapeño sauce and add some crunchiness to it. I'm not a fan of their rice or the beans therefore the three starts. Those are basic on a mexican restaurant and for me their rice is just not good. The drinks are good tho. read more

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Do! NOT!! Order! Take-out/delivery!! From this place!! On Saturday we ordered $300 worth of fajitas from Lupe Tortilla! Got 1 bag of chips that was only about 1/2 full! Guacamole & Pica were packaged together in same container so it was a huge sloppy mess bc of all the juice from the tomatoes. It was in edible!!! If I could give this place 0 star I would!!!! We will NEVER EVER spend another DIME with this place!! EVER!! CONGRATS LUPE!! You lost another customer!! Yall obviously do not care about food quality or value. Adios!!!! read more

The service here is horrible. It took over 25 Mins just to get a glass of water. The waitress never checked on us and was extremely inconsistent. I spoke with the manager briefly and he said she was "new".... problem is that not my problem! read more

Lupe Tortilla Mexican Restaurant - Kitchen - Mexican Near Me - Missouri City, Texas