I went to Via Salon with bleached, damaged hair and grown-out roots, wanting to go back to my…read morenatural hair color. Kristi took one look and knew just what to do. She turned my hair into a vibrant brunette that suited me perfectly and looked like it was my natural hair all along. I left feeling amazed at how she fixed my hair and made it look so good. If you need a hair makeover, Kristi at Via Salon is the one to see. Hannah also gives the BEST scalp massage, cannot wait to try the headspa treatment they recently started offering!

Great service, friendly and knowledgeable staff are just a few reasons to check out this salon!read more

I've lived in the Charlotte area for 18 months, but I hadn't found a stylist yet - after leaving my…read morebeloved, mind-reader stylist in Boston, I was reticent to try a new person. But I saw Sarah for a cut and balayage (my first!) this week, and I'm so glad I did! I was bored of my medium-length, one-color hair but am pretty low-maintenance (read: lazy) so I wanted a style that I could air-dry most days and that wouldn't get terrible roots as it grew out a bit. Sarah cut my hair so it actually curls better than ever but still looks cute when straightened, and has nice subtle highlights to spice it up a bit (and because it's balayage, roots aren't an issue). I think I've found my new stylist!

Thank God for Paige. A week before my beach wedding back in October my salon that I was currently…read moreusing called to cancel my appointment. It was my last one before the big day and I was in dire need of a highlight touch-up and a trim. They said they could get me in on Friday. That wasn't an option since I was leaving for the beach Thursday. I called a few places without any help and finally called Paige. She had nothing readily available but after hearing what happened she immediately told me to come in the next day at 8a (earlier than her norm) because she knew it was a huge deal. She did an amazing job and has ever since. To find a place that has good people who not only are great at their skill but also amazing just to be around is rare. I have been to 3 salons since moving her in June 2014 and after not liking the first at all, the wedding appointment issue with the second, and then finding Paige. I'm done. I've found my Charlotte salon. If you're on the hunt then definitely give them a try.

My last visit was a COMPLETE disaster and I NEVER experienced anything like it! I left out of the…read moreshop with my hair partly finished. Then, Kaila expected me to pay full price for a style that was NOT complete! To add further frustration, she was very condescending and even called her mother! She did not even try to fix the issue or reschedule. After further examination of my hair, some areas did not have hair crocheted. Hairdressers provide a service! My next call is to the licensing and regulation!

I've been with Kaila for about 2 years! From being able to get right into the chair at the exact…read moretime of my appointment and never spending all day in the salon to just loving my cut and color!

I normally do not leave reviews, but I was very disappointed with my experience here. I was running…read moreabout 4 minutes late to my appointment and apologized as soon as I arrived. Before I even got there, I was already being texted about being late, and when I explained I did not have her number, I was told it was "on Google or the booking site" in a way that came across very rude and passive aggressive. Once I sat down, she continued bringing up how late I was and mentioned multiple times that she had another client after me and still needed to get hair for them. The entire appointment felt rushed and uncomfortable from the beginning. She kept saying my hair was "matted" even though I had already detangled it before coming, and she repeatedly told me my hair was "straight" and "doesn't curl," which is simply not true. I specifically booked for finger coils and clearly stated multiple times that I did NOT want comb coils, yet she still kept trying to do comb coils anyway. The whole appointment made me feel like she either did not want to do my hair or did not know how to work with my hair texture. I even asked about two-strand twists, she agreed, started them, and I immediately did not like how they looked. When I asked if she could just straighten my hair instead, she told me she "didn't have time" because she had another client scheduled. My appointment was at 1:30 and by around 2:45 I was basically rushed out and left with nothing but a ponytail, while still being charged $45. Overall, the experience felt unprofessional, dismissive, and uncomfortable. Update: In response to the owner's reply, I would like to add that she repeatedly claimed my hair was "straight" and did not curl. However, after I returned home, I styled my natural hair myself and my curls were very defined, full, and voluminous. I can provide photos showing this. This further confirmed my belief that she either did not know how to work with my hair texture or did not understand how to style my curls properly. I would also like to mention that after I posted my reviews on Yelp and Google, she began contacting me about them. She called my mother regarding the review and then proceeded to send me multiple messages about it. I found this behavior highly unprofessional and inappropriate. Additionally, after looking more closely at the photos used to advertise her natural hair services, I noticed that many of the natural hair pictures do not appear to be examples of work performed on clients during my experience with her. As a customer, this raises concerns for me about whether the advertised results accurately reflect her own work and experience with natural hair. Everything I stated in my original review was an honest account of my experience. I have no reason to misrepresent what happened. Based on both the appointment itself and the events that followed, I do not believe she handled the situation professionally.

I started seeing Leticia after finding her through a Google search. She has been my one and only…read morestylist for the past two years! She is always prompt and keeps her appointment times. I let her do her thing with my hair and I am never disappointed!

This salon looks great. The atmosphere is nice clean with a warm vibe and the work is quality and…read morethe service is top-tier. Make your appointments if you have a need for natural hair care.

Deon is amazing! I was very pleased with my locs! She shampooed my hair and retwisted them. My…read morehair looks, feels and smells amazing. Check her out! She is a whole vibe of excellence

I'm loving my hair!!! Thank you Arielle! I'll definitely be back!!! Blessings, Love and Light to…read moreeveryone in this shop.

Beautiful salon with fantastically talented stylists. Crystal Dragon is my stylist and she is…read morephenominal, but all of the stylist are phenominal!

Tracey and her team was absolutely amazing. I couldn't have selected a better vendor for me and my…read morewedding party hair needs. Professional, prompt, talented, and very sweet ladies! I had a large wedding party (12 including myself) and they still made it look easy!

Tracey has been servicing me since 2014/2015. She recently made me one of her custom machine…read moreunits. She was very professional throughout the process including doing a FaceTime consultation (as I'm on the west coast). Upon receiving the unit I was extremely amazed at the quality of the stitching. Recently had it installed and needless to say I am in love with it!! Can't wait to have additional units made!! She continues to amaze me by her professionalism and follow-up!!