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    LuxConcierge

    4.9 (94 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    My nee car(;
    a - g.

    I had an excellent experience purchasing my new car through LuxConcierge. The entire process was smooth, fast, and completely stress-free. Hadi provided great customer service. professional, responsive, and truly attentive to every detail. He made sure everything was clear and handled efficiently, which made the whole experience enjoyable. Highly recommend Lux Concierge and especially Hadi if you're looking for a seamless car-buying experience.

    Outgoing SL55 replaced with RS e-tron GT

    Used them to get into my SL55 a few years back, absolute steal of a deal. SL lease was coming due and they got me into the lowest priced RS e-tron GT in the country (I think). These guys know how to negotiate the best deals for their customers. Top notch service, the only broker I will ever use and recommend to friends.

    EQE 350 4matic
    Alexis K.

    My husband and I had the pleasure of working with Andrew at LuxConcierge and we are so glad we did! He got us an amazing lease deal on a Mercedes EQE 350 in the color and trim that I want, plus with the added options. This was all done over the phone and he found the best deal for me in less than an hour. He was very responsive throughout the process and always replied to any text messages or call promptly. Initially my husband and I went to various dealers to look at our options and trust me, you won't get a better deal than with LuxConcierge. We're beyond thrilled with our new car and huge props to Andrew for the work that he does. Thank you!

    2025 GLC350E
    Kory P.

    While searching for a vehicle through social media, I found LC through Instagram and messaged them. Before I knew it, Hadi responded and streamlined the whole process. I got the deal I asked for with zero haggled and I picked up the vehicle the following day from a local dealer. This was the easiest car buying process I've ever done. Thank you Hadi! Highly recommend this leasing company, they beat every other offer I had.

    Valer C.

    Used Andrew from Lux Concierge to get a Macan loaner lease for a great deal. The entire process went smoothly, with me switching the cars I wanted a few times and Andrew always providing his point of view and any options he had available. In terms of the actual purchase experience, it was great. The process went smoothly, fast, there was no negotiation with the dealer needed and no guesswork. The price was what was established, we were in and out in under 3 hours from the dealer. Would highly recommend to anyone that doesn't want to go through the tedious and sometimes painful process of negotiating with a dealer.

    Alex Z.

    Leased my AMG E53 through Makayla -- and wow, she absolutely crushed it. The numbers were way better than I expected, no back and forth, no games. I didn't even tell her my favorite color, but somehow that's exactly what showed up. Felt like the car was meant for me. Can't thank her enough. She just gets it.

    Pierce B.

    Great working with Hadi - was able to walk us through the process and even helped us arrange the shipping of the vehicle. Would recommend!

    Jon B.

    This was my first time using an auto broker and worked with Andrew to find a great deal on a Taycan. Andrew is very professional, knowledgeable, and responsive. It was a great experience from start to finish. Andrew took the time to understand what I was looking for from the outset. He put in the time to find the right car on the best possible terms, and then coordinated everything from transportation and delivery of the vehicle, to arranging my lease return. I've purchased and leased many vehicles but won't do it again on my own and will work with Andrew on all my future vehicle purchases. Thank you, Andrew!

    Leo Z.

    Dream came true! I finally got my Hummer through Makayla -- and at the best price possible! She was incredibly professional, efficient, and made the whole process smooth and stress-free. If you're looking to lease or buy a car, I highly recommend working with her. Absolutely trustworthy and amazing to work with!

    Jerry T.

    After a few hours of decision making yesterday late at night, Makayla is so dedicated and patient, I've decided to lease a Mercedes C300 through her, and it turned out to be one of the best decisions I've made. The vehicle was in top-notch shape and priced fairly, and the entire experience--from start to finish--was seamless. Makayla's professionalism, quick communication, and reliability truly stood out. I wouldn't hesitate to recommend her to anyone. Got the car the next day right away,

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    4 months ago

    Andrew helped me secure a fantastic lease deal! He was responsive and communicative and we got the deal down within one day!

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    9 months ago

    Smooth experience! Got us a very good deal. Makayla was very quick to response. Would recommend!

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    Page 1 of 3

    Ask the Community - LuxConcierge

    Review Highlights - LuxConcierge

    I leased a Mercedes with Andrew at LuxConcierge, pricing was incredible and the process was smooth and clear without any surprises.

    Mentioned in 11 reviews

    Read more highlights

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    I had an absolutely incredible experience purchasing my 2023 Mazda CX-30 Premium from Honda of Van…read moreNuys, and I want to specifically recognize Joyce in sales and Carl in finance because they both went above and beyond. Joyce was truly AMAZING. She was incredibly responsive, knowledgeable, and supportive throughout the entire process. From the very beginning she made everything feel easy, transparent, and stress-free. She answered all of my questions quickly and made sure I felt comfortable with every step of the purchase. This was honestly one of the smoothest and most enjoyable car buying experiences I've ever had, and that's entirely thanks to Joyce. Carl in finance was just as fantastic. He was extremely informative, patient, and took the time to clearly explain all of the paperwork and options so I felt completely confident and comfortable with everything. The finance process can sometimes feel overwhelming, but Carl made it straightforward, transparent, and actually enjoyable. I also want to mention Greg, who was very kind and welcoming as well. The entire team at Honda of Van Nuys made the experience feel professional, honest, and genuinely customer-focused. This was actually my first time ever coming out to Van Nuys, I drove all the way from Irvine to purchase the car the same day, and it was absolutely worth the trip. Joyce and Carl made the entire experience exceptional. If you're shopping for a car, I highly recommend asking for Joyce in sales and Carl in finance. They are both outstanding and truly made this a 5-star experience. Huge thank you to the team at Honda of Van Nuys for such a wonderful car buying experience!

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    5 Stars - A Rare and Honest Experience in the Used Car World…read more I want to share an incredible and rare experience we had with All In Auto Group in Van Nuys, and specifically with Michael Khlaif, the owner, who went above and beyond to take care of us in a way that you just don't see anymore in the used car world. From the moment we arrived, we were treated with professionalism, kindness, and care by Michael and his team -- Alberto and William -- who all worked together seamlessly. I had already researched the car I wanted -- a 2016 Jeep Patriot -- and we completed the purchase on March 28, 2025. Just five days later, during a late-night medical emergency with my husband, the Jeep suddenly broke down while I was trying to drive him to the ER at UCLA. We were shaken, overwhelmed, and uncertain what would happen next. What could have been a nightmare became a story of rare integrity and genuine customer care. First thing the next morning, Michael had the Jeep towed from our home, fully diagnosed, and repaired -- at no cost to us. Although the vehicle was sold "as-is," he stood behind the sale with honesty and follow-through. He kept us informed through every step and made sure it was road-ready again, and even had extra keys made for us at no charge, which was an unexpected but deeply appreciated gesture. This is the kind of business that restores your faith in people. They didn't have to do any of this -- yet they chose to do the right thing. If you're looking for a used car and want to work with a team that truly values their customers, I wholeheartedly recommend Michael, Alberto, William, and the entire staff at All In Auto Group - Van Nuys. Their integrity, empathy, and service are unmatched. Thank you, Michael. You didn't just sell us a car -- you showed us what standing by your word really means. - Mary Lou Sandler Owner, 3 cubed studios, LLC

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    LuxConcierge - car_dealers - Updated June 2026

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