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    1. LuxConcierge

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    Los Angeles, CA

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    LuxConcierge

    4.9 (97 reviews)
    Open Open 24 hours

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    Even helped get my car delivered to my home
    Nabil A.

    Andrew is an amazing guy, very knowledgeable, provided timely information, and unbelievable deal, highly recommended, I would get my next car with him with no hesitation. Trust his recommendation, felt he's always on your side.

    John K.

    Greatest car leasing experience one could have, hands down. Andrew is a fantastic person to work with, got me the best deal on a 2026 MB C300. I reached out to him in the morning and was in my new car by 6PM the same day. Do not hesitate to work with LuxConcierge, they're the best!

    My nee car(;
    a - g.

    I had an excellent experience purchasing my new car through LuxConcierge. The entire process was smooth, fast, and completely stress-free. Hadi provided great customer service. professional, responsive, and truly attentive to every detail. He made sure everything was clear and handled efficiently, which made the whole experience enjoyable. Highly recommend Lux Concierge and especially Hadi if you're looking for a seamless car-buying experience.

    Outgoing SL55 replaced with RS e-tron GT

    Used them to get into my SL55 a few years back, absolute steal of a deal. SL lease was coming due and they got me into the lowest priced RS e-tron GT in the country (I think). These guys know how to negotiate the best deals for their customers. Top notch service, the only broker I will ever use and recommend to friends.

    EQE 350 4matic
    Alexis K.

    My husband and I had the pleasure of working with Andrew at LuxConcierge and we are so glad we did! He got us an amazing lease deal on a Mercedes EQE 350 in the color and trim that I want, plus with the added options. This was all done over the phone and he found the best deal for me in less than an hour. He was very responsive throughout the process and always replied to any text messages or call promptly. Initially my husband and I went to various dealers to look at our options and trust me, you won't get a better deal than with LuxConcierge. We're beyond thrilled with our new car and huge props to Andrew for the work that he does. Thank you!

    2025 GLC350E
    Kory P.

    While searching for a vehicle through social media, I found LC through Instagram and messaged them. Before I knew it, Hadi responded and streamlined the whole process. I got the deal I asked for with zero haggled and I picked up the vehicle the following day from a local dealer. This was the easiest car buying process I've ever done. Thank you Hadi! Highly recommend this leasing company, they beat every other offer I had.

    Valer C.

    Used Andrew from Lux Concierge to get a Macan loaner lease for a great deal. The entire process went smoothly, with me switching the cars I wanted a few times and Andrew always providing his point of view and any options he had available. In terms of the actual purchase experience, it was great. The process went smoothly, fast, there was no negotiation with the dealer needed and no guesswork. The price was what was established, we were in and out in under 3 hours from the dealer. Would highly recommend to anyone that doesn't want to go through the tedious and sometimes painful process of negotiating with a dealer.

    Alex Z.

    Leased my AMG E53 through Makayla -- and wow, she absolutely crushed it. The numbers were way better than I expected, no back and forth, no games. I didn't even tell her my favorite color, but somehow that's exactly what showed up. Felt like the car was meant for me. Can't thank her enough. She just gets it.

    Pierce B.

    Great working with Hadi - was able to walk us through the process and even helped us arrange the shipping of the vehicle. Would recommend!

    Jon B.

    This was my first time using an auto broker and worked with Andrew to find a great deal on a Taycan. Andrew is very professional, knowledgeable, and responsive. It was a great experience from start to finish. Andrew took the time to understand what I was looking for from the outset. He put in the time to find the right car on the best possible terms, and then coordinated everything from transportation and delivery of the vehicle, to arranging my lease return. I've purchased and leased many vehicles but won't do it again on my own and will work with Andrew on all my future vehicle purchases. Thank you, Andrew!

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    3 years ago

    Arya was great to work with. Very professional and always got back to me quickly. Made the whole process easy and seamless.

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    3 years ago

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    3 years ago

    Slow to respond, minimal communication, and requires a lot of follow up.

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    3 years ago

    Hadi gave me a cheap lease in socal! 100% would recommend for you guys to check this place out. Ask for hadi.

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    3 years ago

    Hadi helped me get my bmw lease in irvine for cheap he helped me get the color and spec that I was looking for. I would recommend them!!

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    3 years ago

    Hadi helped me get my lease, he has the best deals in irvine ! . Helped me out with all my questions & concerns

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    Page 3 of 3

    Ask the Community - LuxConcierge

    Review Highlights - LuxConcierge

    To top it off, Andrew was even able to accommodate a last-minute request to bump up my pickup time on the day of.

    Mentioned in 40 reviews

    Read more highlights

    Van Nuys Kia - Kia Sportage PHEV

    Van Nuys Kia

    (1.7k reviews)

    Van Nuys

    Recently got a K5 GT from Van nuys Kia. I have to say thank you to Farid, Jacob, Angel and finance…read moremanager Russell. Everyone took great care of me. I get that it's difficult going to a dealership nowadays but if i were to get another Kia, i would come right back here without question. I didn't like the dealer add ons but they did manage to get me the payments i wanted, the rate was way better than i got from chase. Angel was my sales guy. Very rare nowadays but he's authentic and i'm glad my appointment was with him. He took care of me and showed me the vehicle i wanted. We took a test drive and that was it, i knew i wanted her. He worked with the finance people and managed to get me my rate. Took care of the vehicle before i picked it up and showed me around the functions. Overall, look for Angel, he's a honest good guy. Farid is the manager that approached me while waiting and offered me a drink and was nice enough to chat with me while my paperwork was being written up. Congratulated me in the end and also said goodbye which i appreciated. Jacob, reached out to me on the phone in the morning concerning my appointment with Angel and i appreciated him for that. Made my appointment seemless. Finally Russell. Just all around great finance manager. Got my rate and then made it way lower while i was able to get additional packages. So that was really cool. I didn't want the packages but if the terms were the same but the rate and payment went down, then i'm all for it. Thank you for taking great care of me Russell. Hopefully i got his name right. Overall, it was a great experience, my only complaints are dealer add ons and i wish i got the exact car i wanted with the additional GT1 package but it was sold and i got the 2nd best. Also the music in the showroom doesnt help but aside from that. I'd come back.

    Extremely unprofessional staff and dated facilities. Showed up to the lot and there were about four…read moreor five employees just standing around the main entrance, so we couldn't even step foot inside the showroom. Someone came up to us and just stood there, not even saying hello or asking us what models we wanted or what we were interested in, just waiting for us to initiate the conversation. When we mentioned that this was the first step of researching and that we were not prepared to buy today, the staff lost a lot of interest in helping us, with a noticeable attitude shift. We then perused the vehicles on the lot, all of which were unlocked outdoors, and all were filthy, including crumbs and staff member items such as pens scattered throughout. We ultimately did find a vehicle to test drive - a Telluride. We were asking about the differences between that and the Palisade, to which the employees immediately starting talking badly about the Palisade, in the process failing to realize that they are both built on the same platform and were our top two choices. After we provided our licenses, it took a solid five minutes to get them back, only after asking a few times for them. As we were waiting, we noticed several employees vaping and looking at half naked pictures of women on their phones. It was wildly inappropriate. As for the test drive, we were not ever asked what we were looking for, we were just thrown into the closest available Telluride in a tiny parking lot. Then, the salesmen wouldn't even drive it out for us, they made us do so, which was incredibly difficult. Once we finally got onto the road for our test drive, which was only a few small blocks, one of the sales associates in the back was just scrolling on his phone the entire time. The other one gave driving directions, but never did much more, not showing us any features of the car or explaining anything. When we made it back to the lot, the salesman who gave us directions immediately asked if we were ready to sign, despite the short drive and not even letting us select the configuration we wanted or even view inventory. When we said we needed more time, it became an antagonizing "Why can't you sign now?" conversation. We then had to speak to the manager, who was behind a desk along with easily 10-15 people sitting around and staring at us. He then said that we had to sign with them because they offered the best warranty at their dealership -- the same warranty that every other single Kia dealership offers. We walked away and will not be back. From the staff to condition of the vehicles to test drive process to the shady practices and blatant lies and upselling, this place has zero redeeming factors. I advise everyone else to stay far away.

    Keyes Lexus - This is one of my best friends and sister who loved her new car. Thanks to Raymond and Keyes Lexus

    Keyes Lexus

    (2.1k reviews)

    Van Nuys

    Tiko very good guy and salesman. He will do everything to help you. Unforunately his manager Tim…read morecame in acting tough and ruin the experience. I recommend Tiko 1000%

    I originally left a 5-star review after leasing my RZ from Keyes in 2024. But I'm changing it to 2…read morestars because unfortunately my experience was so different as a returning customer. First, If you're trading in a vehicle, PLEASE get outside offers before giving your car to Keyes. They offered me only about $800 in positive equity for my low-mileage RZ and repeatedly told us I was lucky to even have that because EVs depreciate so badly and often go "upside down." A few days later, I sold the exact same car and received over $5,000 in positive equity. The primary reason we walked out was the treatment we received from the sales manager, Jimmy Amour. Roman Syed, our salesman, had been cordial, but Jimmy was arrogant, abrupt, unfriendly, and seemed irritated that we were continuing to negotiate a deal AT a dealership. He repeatedly emphasized that their $5,000 discount was an exceptional deal nobody else would give me, used language about Roman being "like family" and therefore us being family, and then pressured us by saying the offer was only good that night and essentially that if we didn't want it, we could walk. So I walked and it was the best financial decision. Within days, Lexus of Glendale treated my family and me with patience and respect and gave me nearly $8,000 off a higher-MSRP RX 350h Premium+. They also gave me the miles and the down payment I wanted. Both factors that Keyes refused to compromise on. Combined with selling my RZ separately, walking away from Keyes saved me thousands while getting me exactly the vehicle I wanted. What disappoints me most is that I was a returning Keyes customer. I came back because my first experience had been positive. I don't expect a dealership to accept every number I ask for, but I do expect respectful treatment and straightforward information rather than being told an offer is essentially unbeatable when it clearly isn't. Shop around, leverage your offers, and don't be afraid to walk away. I'm very glad I did.

    Loyal Signature Motors - Audi A4 from Loyal Signature

    Loyal Signature Motors

    (143 reviews)

    Van Nuys

    Best selection and great cars. My experience was very good with this dealership. The staff here are…read moreprofessional and friendly. Always will go back to them for my next car.

    My experience at Loyal Signature Motors was incredibly disappointing. I had an appointment to look…read moreat a 2017 Volvo XC90 T8 Plug-in Hybrid, but when I arrived, the salesperson wasn't prepared for my visit despite receiving a text confirming my appointment. From the beginning, his attitude was rude, dismissive, and condescending. When I mentioned that I had previously asked about the warranty coverage on the vehicle, instead of simply answering my question, he responded, "What kind? There's a lot." I explained that I was asking whether there was bumper-to-bumper coverage, but he acted as though my question was unreasonable. I'm currently shopping several Volvos, so I didn't immediately remember which one I had inquired about. Rather than helping me figure it out, he snapped, "Which one? I have a lot." It felt like every question I asked was met with irritation instead of customer service. The worst part came when we discussed the vehicle itself. He repeatedly told me, "Let me educate you," while providing information that was simply false. He insisted that the Volvo XC90 T8 was not a plug in- electric/gas vehicle and proceeded to explain how a regular gas hybrid works. When I asked why the vehicle has a charging port and what the electric-only driving range was, he claimed it was basically "just the way cars were built that year" and that it was "the style." That explanation is completely inaccurate. The XC90 T8 is a plug-in hybrid with a rechargeable high-voltage battery that can drive on electric power before the gasoline engine is needed. Ironically, during my test drive I found the Plug-in Hybrid driving modes myself, confirming the vehicle absolutely does have an electric driving function. I don't expect every salesperson to know every technical detail about every vehicle, but I do expect honesty, professionalism, and respect. If someone doesn't know the answer, they can simply say so or look it up. Instead, I was talked down to, given incorrect information, and treated as though I didn't know what I was talking about. Buying a car is a major purchase, and customers deserve to be treated with respect--not condescension. As a Black and Asian woman, I also left feeling that I was treated differently than I should have been. I can't say for certain what motivated his behavior, but the dismissive tone, condescending comments, and overall treatment made me feel singled out and raised concerns that race may have played a role in how I was treated. Regardless of the reason, no customer should leave feeling disrespected or unwelcome. Based on my experience, I cannot recommend this dealership.

    All In Auto Group-Van Nuys - 2013 X5 M Sport. Super clean , excellent Paint, flawless interior, well maintained.  - ALL IN AUTO - Thanks !

    All In Auto Group-Van Nuys

    (48 reviews)

    Van Nuys

    i bought a 2016 Honda civic last October 2025 and Mike help thru the process, in less than an hour…read morei brought home the car i was looking for a long time, Mike is great and very straight forward no haggling and he gave me a descent discount and took my Sentra as a trade with a good price. I've been using my civic as my daily commute and i have put on 4 thousand miles without any problem I like this dealership i will come again to this dealership in my next purchase in the future

    5 Stars - A Rare and Honest Experience in the Used Car World…read more I want to share an incredible and rare experience we had with All In Auto Group in Van Nuys, and specifically with Michael Khlaif, the owner, who went above and beyond to take care of us in a way that you just don't see anymore in the used car world. From the moment we arrived, we were treated with professionalism, kindness, and care by Michael and his team -- Alberto and William -- who all worked together seamlessly. I had already researched the car I wanted -- a 2016 Jeep Patriot -- and we completed the purchase on March 28, 2025. Just five days later, during a late-night medical emergency with my husband, the Jeep suddenly broke down while I was trying to drive him to the ER at UCLA. We were shaken, overwhelmed, and uncertain what would happen next. What could have been a nightmare became a story of rare integrity and genuine customer care. First thing the next morning, Michael had the Jeep towed from our home, fully diagnosed, and repaired -- at no cost to us. Although the vehicle was sold "as-is," he stood behind the sale with honesty and follow-through. He kept us informed through every step and made sure it was road-ready again, and even had extra keys made for us at no charge, which was an unexpected but deeply appreciated gesture. This is the kind of business that restores your faith in people. They didn't have to do any of this -- yet they chose to do the right thing. If you're looking for a used car and want to work with a team that truly values their customers, I wholeheartedly recommend Michael, Alberto, William, and the entire staff at All In Auto Group - Van Nuys. Their integrity, empathy, and service are unmatched. Thank you, Michael. You didn't just sell us a car -- you showed us what standing by your word really means. - Mary Lou Sandler Owner, 3 cubed studios, LLC

    LuxConcierge - car_dealers - Updated September 2026

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