TL;DR
Highly recommend; they have earned my trust. My only regret is hiring them too late in my project. Next time, I will hire them to handle everything from A to Z!
Long Story:
I had a major water damage incident in my property that required rebuilding all the drywalls in the master bedroom and reconstructing the shower. Additionally, I had to deal with the insurance adjuster to avoid paying out of pocket. During the project, I interacted with Masha and Moe. Masha handled the insurance adjuster on my behalf, and Moe was the tech lead overseeing the entire construction.
Masha was very polite with customers and proactive in negotiating with the insurance adjuster. Moe was transparent and upheld high standards. Moreover, their crews were very respectful and even brought their own microwave to heat their lunch, minimizing their use of other areas in the house. I appreciated their consideration and was more than happy to provide convenience for their crew members.
Towards the end of the project, we faced a tight deadline. Moe kept me honest, didn't over-promise, but still delivered on time with high quality. This showed their reliability and trustworthiness. They also maintained high standards in communication, usually responding to my texts and calls within 5 minutes, which was a significant improvement over my past experiences with other home remodeling professionals.
In summary, they are customer-obsessed, have great ownership, and insist on high standards. You won't go wrong with them. read more