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    M&I MAIDS

    4.6 (144 reviews)
    Closed 7:00 am - 7:00 pm

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    Response time

    1 hour

    Response rate

    100%

    Services - M&I MAIDS

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    M&I MAIDS Photos

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    Recommended Reviews - M&I MAIDS

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    Hard to see in picture but the floor is dirty.
    Latoya M.

    I am writing this review after only one cleaning. I will give the benefit that maybe the person sent out was having a bad day but it was bad enough I will not use this company again. She missed obvious stuff like cleaning my children's bathroom and the outside of my tub. I wasn't in my home while she cleaned so I can't confirm what she did but, she didn't mop the kitchen. It was like she just dusted and left. Update- I am attaching the text message correspondence between me and someone at the number the owner just mentioned. Either someone has cloned your phone or you are in fact the person whom I scheduled and informed about my experience.

    Hannah L.

    Nadia did a really good job! It looks like brand new. Thank you so much for the work!

    Faucet and sink dirty
    michelle v.

    I really wanted this to work out after all the great reviews I've read, but this was not a good experience with Nadia. My guest house is very small, and there is not very much there or things that can get in the way of cleaning. I'm certainly not all that picky either. After she left the second time I did a thorough walk through and saw soooo many things that were not clean. I'm not sure what they did for 2 hours, but I wasn't there to monitor... maybe that's where I went wrong. My sister and I can clean better than this, we pretty much paid them to make it worse. It did not look like they vacuumed at all the first time. You clearly see crumbs on the tile floor and all over the rugs and the corners where they were too lazy to move to clean. When I texted her she offered to come back to revacuum. But even after the kitchen mat was filled with crumbs and I still saw stains on the floors that wasn't touched. The floors were clearly not mopped. Typically you would be able to smell the cleanliness and the basic stains removed. The TV had leftover residue of dirty water, cleaning with a windex or some sort does not leave streaks like that. The kitchen counter when ran through with my finger had dust and dirt and the side of the counter still had stains. The stovetop has streaks and stains that can be cleaned but was left. The sinks and faucets were still dirty. The small glass side table wasn't even touched, all the water marks from the cups were still there. I can keep adding to the list....I've only attached some photos. Oh and they did not clean inside the fridge like they said they would. I think they just got lazy. *Response to the reply* Nadia, it's insulting that the reason for the poor quality of work was that I asked for a quick wipe down. That was meant for in the fridge and you didn't even touch that, I can send you photos but I'm sure you know. If I wanted a quick wipe down I would not have paid you and have done it myself. You gave me an estimate and stated that it would take a little longer than 2 hours. You didn't take longer than two hours and charged me at your hourly rate. I did not get a deal from you and if your initial rate was $175 for a deep cleaning you are overcharging because I received several rates much much lower than that. Plus you even admitted that you did not do a deep cleaning so how did I get a deal? The mess you claim, which was not a big mess, and does not excuse the fact that it was a poor cleaning job. Did you see my photos and comments? The counters were not clean and the TV has streaks all over it even the floor wasn't even mopped the night stand wasn't even touched. I even had to ask you to come back and vacuum and you didn't even vacuum everything. I'd prefer not to ask you to come back given that you are giving yourself excuses. This is not my first cleaning experience and you've been the worst so far.

    Juice box left under table...
    Danielle S.

    I'm so sad with how my house looks. I feel like I was robbed of $160. I even tipped each lady $20 each! First off, I should have done a final walk through and I did not. My bad. I shouldn't complain because I neglected to check to work before they left. I'm too trusting. The kitchen was left a mess. See attached pictures. The cupboards were not cleaned at all on the outside. I took a brand new magic eraser and did it myself when they left. It was filthy when I got done you can see how much dirt was left to clean. I requested a deep cleaning, and it was horrible. I can't imagine what a basic cleaning is like. My daughters room was left with toys piled onto the bed, and all they did was the floors. Trash bag was left outside my front door. The glass on my China cabinet wasn't cleaned at all! The only thing I'm happy with is the restrooms. I won't hire them again. I have a 2 year old, and I like my house clean. Now, I have to call and pay another company to do what I already paid this company for. I read the reviews prior to calling, and they don't match the work. Photo's attached. DON'T waste your money! Call someone else. UPDATE: The owner called me after this and offered to come do the cleaning at 11:00 the next day herself. At first I didn't want to bother, but I figured I'd give them an opportunity to redeem themselves. Well, I was here waiting at 11:00.... 11:15 came and nobody showed up or called, so I finally sent a message. 10 minutes later the owner responded saying her kid was sick, and she can show up she will be on her way and arrive 45 min later. At that point I refused the service. The first day they were an hour late, did horrible work, after reading my post decided to contact me, I give them a chance to fix this, and they still couldn't show up on time. Horrible business ethics. I understand kids get sick, but at the very least call and say your going to be late. Don't have me waiting for you, and have me calling asking what's going on. DON'T WASTE YOUR MONEY WITH THIS COMPANY!

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    6 years ago

    Move out cleaning service. Great job, fair price. Very responsive and professional. Would recommend.

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    8 years ago

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    7 years ago

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    8 years ago

    Jessie did an amazing job! She deep cleaned our bathrooms and made our house sparkle.

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    8 years ago

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    7 years ago

    A pleasure to do business with. A great job well done.Thank you! Nadia was prompt and professional.

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    8 years ago

    Nadia was quick to answer my request and was able to come last minute. She did a great job and I am definitely booking with her again.

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    Page 4 of 4

    Ask the Community - M&I MAIDS

    Do you provide services to Lake Forest?

    Unfortunately, not!!

    Do you provide service in Fullerton?

    Yes, we do.

    Are your service providers insured and bonded?

    Yes, we do.

    Don’t See Your Question? Ask Away!

    Review Highlights - M&I MAIDS

    Nadia was immediately responsive to working with me to see what happened and how to make it right.

    Mentioned in 73 reviews

    Read more highlights

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    Maid In Orange

    Maid In Orange

    4.7
    (151 reviews)

    We called a few days ago to book a cleaning and said we were looking for two cleaners. We were told…read moreit would be 1.5 hours for $150 ($50 per cleaner, per hour). The arrival window we were given was between 9-10 AM. Though we were told that we would be notified 30 minutes prior to the team's arrival, we didn't receive any texts. Today, Esperanza arrived alone at around 9:55 AM and said it would be $150 for 3 hours. Though we expected 2 cleaners for 1.5 hours, we agreed. Esperanza told us later after 2 hours of cleaning, that the kitchen and living room would take 2 hours instead of 1, so our total would change to $200. This was a little unexpected but we agreed to this too. However, she finished after a total of 3 hours of cleaning, she didn't need the additional 4th hour. But when we were about to pay, she charged us $200. We ended up paying $180 but she did maybe an extra 5 minutes at most, not a full hour, for the extra $30 we paid. Esperanza was nice and she cleaned our place well. We just weren't very satisfied with how what we agreed on, and expected, kept changing. Also, I'm not very sure if they take out the trash or not. When I asked, Esperanza agreed, but she looked a little surprised, so I guess this is one extra thing I was left wondering about.

    J can't say enough good things about Maid in Orange (a name I thought was pretty clever). They were…read moreable to schedule me for first thing the following morning which I didn't expect. I'm an old retired guy and have been going through some medical issues that have prevented me from doing any deep cleaning for quite awhile. I've had some bad experiances with house cleaners in the past and had dragged ny feet in trying to find a new one but I struck gold with Maid in Orange. Stephany was prompt, pleasant and really paid attention to detail. When I saw my glass shower doors I thought She had somehow replaced them with brand new ones, I was amazed. She exceeded the 3 hour minimum by about 30 min. Another thing I didn't expect due to how long it had been since last cleaned. I hope I outlive Brittny because I don't want to have to find another service like this one. Outstanding!!

    Got It Maid

    Got It Maid

    4.6
    (581 reviews)

    I worked with Kiran and she's wonderful! She responds quickly and she's so kind and easy to work…read morewith! She was able to get a team in for me the next day:) Her team of 3 were amazing, they were friendly, professional and hardworking, they did an excellent job on a move in cleaning and I would highly recommend Got It Maid! Great price and service!

    Was looking for a last minute move-out cleaning service through Yelp and found Got It Maid. Spoke…read morewith Kiran through messages and then over the phone. Super quick responses and reasonably priced! Anddddd they work on weekends too! Anddddd they saved me because I was freaking out about having to clean after packing and moving. I had scheduled my cleaning for a Sunday afternoon and received a call from Kiran saying that the team they had originally assigned was going to be later than the original time slot because they were at another place. Unfortunately that wasn't going to work for me so Kiran came herself to clean my place! She and Alex did an amazing job and made sure everything was clean and pretty! They were super nice and Alex ended up having to help me clean off a couple of things that were in the garage that I was taking with me (because I can't do spiders) and even helped me put them into my car because they were heavy. They took a little bit longer to clean my place but I'm glad they did because they actually cleaned so many things that other places would have you add on. I would definitely recommend them to anyone and go through them in the future!

    Jazmin’s Cleaning Services

    Jazmin’s Cleaning Services

    4.8
    (107 reviews)

    They did an amazing job for a very reasonable price. I was able to have a stress free interaction…read moresetting up and completing services, and they followed my instructions and requests thoroughly! My apartment looked better than when I moved in, I highly recommend!!

    I've used Jazmin's Cleaning Services twice and was super happy with both the price point as well as…read morethe level of service! I've used Jazmin's services for both my current lodging to clean the restroom and to fully clean a separate condo. Jazmin and her team were super helpful beforehand - being able to give me a pretty good estimate for the service and asking the appropriate questions to have the best idea for how to approach the project all through text. For the bathroom clean, Jazmin came with one of her employees and was able to finish in a couple hours. She brought all of her equipment, and they were super efficient. I was able to tour and check out the work. For the condo clean, Jazmin came with a team of 3 additional employees as it required a carpet clean as well as cleaning two bathrooms, two bedrooms and the kitchen/living room. Jazmin finished under the estimated time she gave and charged me a little less since the work wasn't as extensive as needed. I also appreciated that Jazmin was super helpful in answering a question after the cleaning was done as well. All-around, Jazmin was great and felt she hit the sweet spot of wonderful service and a really competitive price point. Would totally use Jazmin's Cleaning Services again!

    M&I MAIDS - homecleaning - Updated August 2026

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