Cancel

    Search

    M&I MAIDS

    4.6 (144 reviews)
    Open 7:00 am - 7:00 pm
    Updated 3 months ago

    Request a quote

    Response time

    30 minutes

    Response rate

    100%

    Services - M&I MAIDS

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    M&I MAIDS Photos

    You might also consider

    Recommended Reviews - M&I MAIDS

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Hard to see in picture but the floor is dirty.
    Latoya M.

    I am writing this review after only one cleaning. I will give the benefit that maybe the person sent out was having a bad day but it was bad enough I will not use this company again. She missed obvious stuff like cleaning my children's bathroom and the outside of my tub. I wasn't in my home while she cleaned so I can't confirm what she did but, she didn't mop the kitchen. It was like she just dusted and left. Update- I am attaching the text message correspondence between me and someone at the number the owner just mentioned. Either someone has cloned your phone or you are in fact the person whom I scheduled and informed about my experience.

    Hannah L.

    Nadia did a really good job! It looks like brand new. Thank you so much for the work!

    Faucet and sink dirty
    michelle v.

    I really wanted this to work out after all the great reviews I've read, but this was not a good experience with Nadia. My guest house is very small, and there is not very much there or things that can get in the way of cleaning. I'm certainly not all that picky either. After she left the second time I did a thorough walk through and saw soooo many things that were not clean. I'm not sure what they did for 2 hours, but I wasn't there to monitor... maybe that's where I went wrong. My sister and I can clean better than this, we pretty much paid them to make it worse. It did not look like they vacuumed at all the first time. You clearly see crumbs on the tile floor and all over the rugs and the corners where they were too lazy to move to clean. When I texted her she offered to come back to revacuum. But even after the kitchen mat was filled with crumbs and I still saw stains on the floors that wasn't touched. The floors were clearly not mopped. Typically you would be able to smell the cleanliness and the basic stains removed. The TV had leftover residue of dirty water, cleaning with a windex or some sort does not leave streaks like that. The kitchen counter when ran through with my finger had dust and dirt and the side of the counter still had stains. The stovetop has streaks and stains that can be cleaned but was left. The sinks and faucets were still dirty. The small glass side table wasn't even touched, all the water marks from the cups were still there. I can keep adding to the list....I've only attached some photos. Oh and they did not clean inside the fridge like they said they would. I think they just got lazy. *Response to the reply* Nadia, it's insulting that the reason for the poor quality of work was that I asked for a quick wipe down. That was meant for in the fridge and you didn't even touch that, I can send you photos but I'm sure you know. If I wanted a quick wipe down I would not have paid you and have done it myself. You gave me an estimate and stated that it would take a little longer than 2 hours. You didn't take longer than two hours and charged me at your hourly rate. I did not get a deal from you and if your initial rate was $175 for a deep cleaning you are overcharging because I received several rates much much lower than that. Plus you even admitted that you did not do a deep cleaning so how did I get a deal? The mess you claim, which was not a big mess, and does not excuse the fact that it was a poor cleaning job. Did you see my photos and comments? The counters were not clean and the TV has streaks all over it even the floor wasn't even mopped the night stand wasn't even touched. I even had to ask you to come back and vacuum and you didn't even vacuum everything. I'd prefer not to ask you to come back given that you are giving yourself excuses. This is not my first cleaning experience and you've been the worst so far.

    Juice box left under table...
    Danielle S.

    I'm so sad with how my house looks. I feel like I was robbed of $160. I even tipped each lady $20 each! First off, I should have done a final walk through and I did not. My bad. I shouldn't complain because I neglected to check to work before they left. I'm too trusting. The kitchen was left a mess. See attached pictures. The cupboards were not cleaned at all on the outside. I took a brand new magic eraser and did it myself when they left. It was filthy when I got done you can see how much dirt was left to clean. I requested a deep cleaning, and it was horrible. I can't imagine what a basic cleaning is like. My daughters room was left with toys piled onto the bed, and all they did was the floors. Trash bag was left outside my front door. The glass on my China cabinet wasn't cleaned at all! The only thing I'm happy with is the restrooms. I won't hire them again. I have a 2 year old, and I like my house clean. Now, I have to call and pay another company to do what I already paid this company for. I read the reviews prior to calling, and they don't match the work. Photo's attached. DON'T waste your money! Call someone else. UPDATE: The owner called me after this and offered to come do the cleaning at 11:00 the next day herself. At first I didn't want to bother, but I figured I'd give them an opportunity to redeem themselves. Well, I was here waiting at 11:00.... 11:15 came and nobody showed up or called, so I finally sent a message. 10 minutes later the owner responded saying her kid was sick, and she can show up she will be on her way and arrive 45 min later. At that point I refused the service. The first day they were an hour late, did horrible work, after reading my post decided to contact me, I give them a chance to fix this, and they still couldn't show up on time. Horrible business ethics. I understand kids get sick, but at the very least call and say your going to be late. Don't have me waiting for you, and have me calling asking what's going on. DON'T WASTE YOUR MONEY WITH THIS COMPANY!

    See all

    Photo of Tim L.
    1
    10
    4

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jordyn A.
    341
    11
    2

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of JT W.
    0
    13
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Marie L.
    30
    24
    15

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Very quick and efficient. Good communications with owner on status updates. Overall very good experience.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ann D.
    0
    100
    40

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cha C.
    38
    88
    11

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bob F.
    0
    37
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Nadia K.

    Nadia K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy S.
    0
    8
    11

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Toan M.
    55
    32
    1

    6 years ago

    great gals. arrived on time and did a nice job cleaning up my place prior to us moving in. quote is fair. would use them again.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Nadia and her team did a great job! They arrived very promptly and did a thorough walkthrough after cleaning. Thank you!

    Business owner information

    Photo of Nadia K.

    Nadia K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Diana and Jess are wonderful. They were able to get a lot of work done with the time that they had. Highly recommended.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of T M.
    0
    12
    0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nhu N.
    26
    116
    14

    8 years ago

    Nadia is very on time and did a great job cleaning my house. Will use her service again!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dan N.
    1
    28
    1

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Nadia K.

    Nadia K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Karinne O.
    126
    20
    18

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 3 of 4

    Ask the Community - M&I MAIDS

    Do you provide services to Lake Forest?

    Unfortunately, not!!

    Do you provide service in Fullerton?

    Yes, we do.

    Are your service providers insured and bonded?

    Yes, we do.

    Don’t See Your Question? Ask Away!

    Review Highlights - M&I MAIDS

    Nadia was immediately responsive to working with me to see what happened and how to make it right.

    Mentioned in 73 reviews

    Read more highlights

    You might also consider

    Bright N Fresh OC

    Bright N Fresh OC

    4.7
    (113 reviews)

    Bright N Fresh was seriously the best investment during our move-out process!…read more I am one to always do things myself to save money, but this time around, I wanted to try out a cleaning service out of convenience. We lived in our apartment for over 5 years, so I did not have the time or energy to deep clean it while also juggling a full-time job, packing, and moving out. From start to finish, the team was very communicative, flexible, and friendly. They are very quick to respond and to send updates. They also have coupons occasionally! Overall, I feel like their customer service was top notch. For the actually cleaning, it was more than I could have imagined! Our apartment wasn't in horrible shape, but Susana was able to get rid of stains and gunk that I've tried to get rid of all 5 years! She got into corners and spaces I would not have been able to do on my own. AND, she was a one-woman team! Our property manager was shocked and said that he had never seen an apartment so clean at the move-out inspection. Lastly, I would like to share that we got our ENTIRE deposit back! No need for a separate cleaning fee. I could not recommend Bright N Fresh OC more. They have really changed my perspective on hiring a cleaning service rather than doing it yourself. If you have the means, it is definitely worth the price!!

    I hired Fresh & Bright Cleaning for what I clearly requested as a deep cleaning, with my main…read morepriorities being the kitchen and two bathrooms. Two cleaners were at my home for about two hours, and unfortunately I was very disappointed with the results. After they left, there was still visible buildup, dirt, and areas that had clearly been missed. I took photos immediately after the cleaning because I couldn't believe how much still needed to be done. When I reached out to express my concerns, I wasn't looking for an argument--I simply wanted the quality of work I paid for to be acknowledged. Instead, I was told I never requested a deep cleaning. I went back and provided screenshots showing that I did request a deep cleaning from the beginning. Rather than taking responsibility or offering a reasonable resolution, I was told that the two cleaners sent were their "best cleaners" and that there just wasn't enough time. My issue isn't with the cleaners personally--it's that if a deep cleaning couldn't be completed in the time scheduled, that should have been communicated upfront instead of leaving the job incomplete. I would have appreciated accountability and a solution rather than excuses. Based on my experience, DO NOT USE THIS COMPANY. I have cleaned my bathrooms claiming false information. That I haven't . Took them 2 hours to do 2 showers. I should have stayed and watched what was being done with the time. Respinse to company to their reply: Thank you for your response, but I do need to correct a few inaccurate statements. I never said my home had gone five years without being cleaned. I said it had not been professionally cleaned in that time, which is very different. My bathrooms and kitchen have been cleaned regularly by me. Suggesting my home went five years without being cleaned is simply not true. I also specifically requested a deep cleaning of my kitchen and two bathrooms before booking the appointment. If two cleaners could not complete that work in the scheduled time, that should have been communicated before or during the appointment--not after the service was finished and paid for. My disappointment is not that my home wasn't made perfect in two hours. It's that there were still obvious areas with visible buildup and grime left behind, as shown in the photos I uploaded immediately after the service. Those photos were taken after the cleaners left and accurately reflect the quality of the work I received. Rather than acknowledging the areas that were missed or offering a reasonable resolution, your response places the blame on my home while including statements that are not accurate. I believe future customers deserve to know both my experience and the company's response so they can make an informed decision. This response addresses the specific claim about "five years," reinforces that you requested a deep cleaning, and stays professional while highlighting the lack of accountability.

    Got It Maid

    Got It Maid

    4.6
    (580 reviews)

    Was looking for a last minute move-out cleaning service through Yelp and found Got It Maid. Spoke…read morewith Kiran through messages and then over the phone. Super quick responses and reasonably priced! Anddddd they work on weekends too! Anddddd they saved me because I was freaking out about having to clean after packing and moving. I had scheduled my cleaning for a Sunday afternoon and received a call from Kiran saying that the team they had originally assigned was going to be later than the original time slot because they were at another place. Unfortunately that wasn't going to work for me so Kiran came herself to clean my place! She and Alex did an amazing job and made sure everything was clean and pretty! They were super nice and Alex ended up having to help me clean off a couple of things that were in the garage that I was taking with me (because I can't do spiders) and even helped me put them into my car because they were heavy. They took a little bit longer to clean my place but I'm glad they did because they actually cleaned so many things that other places would have you add on. I would definitely recommend them to anyone and go through them in the future!

    I worked with Kiran and she's wonderful! She responds quickly and she's so kind and easy to work…read morewith! She was able to get a team in for me the next day:) Her team of 3 were amazing, they were friendly, professional and hardworking, they did an excellent job on a move in cleaning and I would highly recommend Got It Maid! Great price and service!

    M&I MAIDS - homecleaning - Updated July 2026

    Loading...
    Loading...
    Loading...