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    M & M Collision

    4.1 (51 reviews)
    Open 8:00 am - 6:00 pm

    Services - M & M Collision

    Auto steering and suspension repair

    Routine automotive maintenance

    Bumper repair

    M & M Collision Photos

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    Not sure what this is
    Ian M.

    Went in for a speedometer calibration and had a pleasant experience. The report came pre-notarized and I only waited for around 20 minutes. Although I found it odd that they didn't issue me a receipt especially since I paid in cash. I asked for a receipt and the individual that performed my speedometer test told me that my report is a receipt. This is the first receipt I've ever received that does not contain any dollar amounts.

    M&M Collision Center.
    Derek B.

    On June 17th 2014 my vehicle; a 2008 Mitsubishi Lancer Evolution MR was towed from my parking garage at Archstone Fairchase due to striping of the garage. I misread the email and had the days mixed up on which levels were painted on what day. When entering my garage and seeing my vehicle missing I immediately went to ask the maintenance staff where it would be. It was simply towed to the top level. This wouldn't had been an issue IF the driver would had noticed my type of vehicle requires a flat bed. When the tow truck driver put the dolly under my vehicle he damaged my passenger side side skirt as well as "I'm guessing" -- dragged my car all the way up the garage from level one (where I park) all the way to level four. My car is an AWD (All Wheel Drive) vehicle which means when my car is in park and my emergency break is on all tires are locked. One could argue that the tow truck company did it the proper way yet I have damages so...? This led me to contact Dominion Towing. The gentleman by the name of Dwight assisted me and was actually very helpful. He personally drove out of his way to view the "damage(s)". Immediately he agreed the negligence was on their end. He then pointed me in the direction of M&M Collision. It's the third party Dominion Towing uses when or if something would happen to a vehicle they damage during a tow. I contact M&M and they simply said "bring the vehicle by on a Tuesday and we'll take a look at it for you. Now being someone who is familiar with taking his car to shops for parts and servicing and owning a performance vehicle I wasn't or am not used to just showing up somewhere with out an appointment. I come by on the Tuesday, mid day. Owner and or GM (Walt) comes out to view my car, jot down some information. Sent me on my way. Friday rolls around, I call to see where "we" are. I got the "sorry we have been real busy". Weekend passes; I call back on a Monday maybe Tuesday. "Hey we have the part in. It's in the back hanging up waiting to be painted". Let me add to the horror story by saying that I had to reiterate my story to every person who picked up my call. It get to be Friday, I call back and I finally speak with someone who started to notice how much of an inconvenience this has been. Real nice woman who handles the paper work and phone calls. She went ahead and contacted Walt directly. Got an answer for me and called me back saying "it'll be ready Tuesday or Wednesday". Weekend passes. I call back Wednesday. Young man who answered the phone says "oh yeah um, we just ordered the part today...." I said a few words he replies with "well, a 2005 side skirt was sent to us by mistake...". I hang up. I left my job JUST so I could make a face to face appearance to see what was going on. I get there. Speak to Walt. He apologized and simply said, "we've been busy". This led them to put a rush on things and said the part would be in Friday. I get a call saying the part was in and I could go get it installed. Friday I worked. Saturday was my only available day. Squeezed an hour in between my two jobs to get this side skirt installed. Shop is closed on this day and the nice gentleman who does the painting who stated (I'm just the painter) helped me out. Part installed. With all that being said... The wrong type of side skirt was installed. I'm at a loss for words. Maybe if I was paying money out of my own pocket I would had had a better outcome. Maybe before the year ends I'll have this taken care of. Until then, buyer beware.

    Unassuming facade to a great auto body shop!

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    Photo of Doug B.
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    11 years ago

    Walt and Guys work hard to make sure your car looks perfect. Great Job Thanks

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    Page 2 of 2

    Ask the Community - M & M Collision

    Review Highlights - M & M Collision

    Like the previous reviewer I have been taking my cars to Walt for years and I am very happy with his quality work!

    Mentioned in 8 reviews

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    M & M Collision - autorepair - Updated September 2026

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