Absolute garbage place !!!! I had my vehicle towed about 4-5 days ago every single day they have…read morenot had one singular driver who is able to tow my vehicle back lazy workers they charge a horrendous $85 a day to keep your vehicle staff is very unprofessional ! I recommend you stay away from this place !!!

Great service and nice people. Get my state inspections and other service done there.read more

Great customer service!…read more Mr Jimmy was straight to the point with no BS. Told me exactly what I needed done and proceeded to have the parts ordered by his service writer. I will bring my vehicles back here as long as I live in Stafford. I'm glad I came to this place.

40 mins waiting for a safety inspection mind you when I first arrived there was only 1 car, 4 bays…read moreopen and empty, anyways 15 mins into it and that car in front of me left, waited nothing, the workers, you could hear them talk having a blast, decided to step outside to look and they're huddled up laughing about other car issues and over price them by 5% more, asked for my keys and left never again what a shit show

What a pleasant purchasing experience! I decided to give them a shot as they are near my house…read more Idris was phenomenal! He provided a high level of customer service and is so knowledgeable. From beginning to end he really patiently guided me through the process. The entire process was smooth and easy with not much back and forth. Ayham is a finance whiz with such a friendly and straightforward approach. Everything was transparent and hassle-free. I really cannot have expected much more. Not to mention I love my new car!! I highly recommend them!!

I have previously purchased (3) vehicles from the dealership. The most recent experience was I…read moretraded my 2016 Jeep Gr Cherokee for a Toyota Corolla. After one week I realized a small car is not for me. I went back into the dealership and test drove a Jeep Compass, but did not like it. I asked if I could buy back my Jeep Gr Cherokee that I had traded in. They offered to pay off the toyota which I had financed and sell me back the Jeep that I had traded in one week prior for $7,000.00 more than they had just given me as a trade in value. I refused. They finally came down to offering to sell the jeep back to me for $3,000.00 more than they had just given me as a tradename. MY POINT IS: BUYER BEWARE WHEN YOU'RE DEALING WITH SAFFORD KIA MANASSAS. They act like they really care about you, but truly its all about the money for them. I will not be returning to this dealership for any future vehicles!!!!!!

Paul's auto body/Dominion Tire is the only place I'll take my vehicles to be serviced/repaired…read more I've dealt with Dennis 3 times with 3 vehicles. He and his crew are superpro status...the work is solid and I've never questioned the billing at all...it's the most honest auto repair shop I've ever done business with.

This was an extremely simple transaction, so I'm not really rating on the quality of repair work so…read moremuch as I am rating on the quality of service and pricing. I bought three genuine VW parts. I got three genuine VW parts. I got three genuine VW parts for a decent amount less than I would've gotten them from a genuine VW dealer, which genuinely made my girlfriend happy. Here's an authentic 5 stars. I think this was the second smallest review I've ever penned.

I took my vehicle to them to have the brakes changed and was quoted a reasonable price ($550) to…read moreinclude parts, rotors, pads, and service. After agreeing to that price, and dropping my car off, they called to inform me that the price was over $1100. This is also higher than what they had quoted me a few months ago ($800-$900), which they could not find in their system. I guess the old bait and switch worked as I had to get the brakes done. I don't appreciate their dishonestly and would highly recommend that everyone avoid them.

Customer Service is horrible! -Unprofessional…read more Attitudes on the phone and in person! Take your business where you are valued as a customer.

I always recommend! I have been going to Bill's for years now, Happen to find the shop by…read morerecommendation. They have been great to work with giving it to you straight forward as to what needs to be done and what does not. I appreciate this, as most places will sell you a service you don't need. Will continue to be a repeat customer.

Professional, reasonable, clean. I've recently stated taking my car here rather than the…read moredealership, and k always feel good about it

I got brake work done at H&M auto shop. Return back to the shop due to the brakes now squeaking…read more,The tech checked the car. The man at the front desk gave me a bill and say you need to pay this. He never explained why of what I was paying am I paying for? He says you need to pay for rear brakes pad I said when I bought the car last week, I got the rear brakes done. I him could he pull up my receipt from the system? He says no I went out and talked to the technician Michael, who worked on my vehicle. Michael stated that we did the front brakes not the brakes. I I said when I bought the car I about the back brakes and you did not do the back brake work and he was like do you want the brake work done or not? I was like this is unacceptable. He then went on walked inside the office and told the desk clerk to put in the customer if she returns no worries they do not have to worry about me ever returning to that shop. I contacted Hakeem got no response from Hakeem.

Great staff, quick and trusted service! Recommend it to my friends and family for sure!read more

We took our car here for motor mounts and an A/C compressor, which set us back $1,600. They also…read moreadded a belt and pulley to the job, but we only found out about that because we kept calling them. Communication zero. After about a week of driving, we were going down 95 and heard a loud thud, then the power steering just died. We managed to limp home, but once we parked and checked it out, we saw the belt had come off and there was a major coolant leak. This was never was an issue before, especially since we've taken this car to two different shops in the last year. Including one where it passed VA state inspection. None of those shops complained about any cooling system issue. When we towed it back, they told us it needed a radiator and thermostat and pretty much wanted another $600 on top of the $1,600 we already spent. They wouldn't even cover the tow. They just put the belt back on and had us tow it to another shop to actually fix the leak. The car is still not drivable. We understand things happen and we are not idiots when it comes to vehicle care, but it is incredibly frustrating when a shop tries to avoid accountability. Honestly, just avoid this place like the plague. There are better shops who have trust worthy mechanics in the Stafford area.

They replaced work on my car and it failed on i95,leaving me stranded at 5:00am, causing damage to…read moremy radiator, they refused to reimburse towing and wanted 600$ to repair the radiator. Rude attitude. Faulty work. Over priced.