I was looking for my first Rolex and decided to visit Hing Wa Lee. From the moment I met Chris, the…read moreexperience was outstanding. He was incredibly patient, answered all of my questions, and took the time to let me try on different watches while explaining the available configurations and options without ever making me feel pressured. In less than a month, I received a call from Chris that a watch was available. While it wasn't the exact configuration I originally requested, I was thrilled to purchase my very first Rolex. The entire experience exceeded my expectations. I want to sincerely thank Chris for his friendliness, professionalism, and excellent communication throughout the process. He made buying my first Rolex a memorable and enjoyable experience. I would definitely recommend Chris and the team at Hing Wa Lee to my family and friends. I look forward to returning to work with Chris again for my next Rolex or jewelry purchase. Thank you for making my first Rolex experience so special!

Came in and signed up for some models that my wife has been wanted for some time. Came to see Jay,…read moreand let him know which models my wife wanted. After some time, he was able to get it for her. Now she is a happy wife and appreciate Jay for taking the time to helps us. Will definitely come back for the great service.

Took 5 watches to get some batteries replaced and took 2 other watches to get new capacitors. They…read moreweren't able to do one of them because the watch was designed weird, but everything else went without a hitch! The watch guy was able to explain how to set the time on one of the watches, very honest when he said the watches I had taken for new capacitors were complicated. I spent about 20 minutes figuring out how to set the time on the most recent one I picked up. They're pretty fast too, for the battery replacements, the four I was able to get replaced in an hour for a cool $80. For the other two I was originally told 2 weeks since they needed to order the parts, got the first one back in a week and the second in 8 days. Those ran me a cool $200 total for both. The girls up front are nice and pretty funny. They were watching the World Cup and one of them sounded very passionate about soccer. She also recommended a nice watch brand which I'll probably be on the lookout for. I'll definitely come back for any maintenance I need for my watches.

My husband has an expensive watch that he has adored for years. The band was starting to get weak…read more This is definitely the place to for high end watch repair. The value is undeniable. We will definitely bring more watches in if needed.

Shoutout Jimmy, went to get a watch resized and he took care of me. Highly recommend coming here if…read moreyou value a shop's character.

Saturday night at the Taste of Yorba Linda and who knew that, as I walked around, not just enjoying…read morethe food, but the different vendors that I would have an amazing experience with Tatiana!!! Personally, caring, friendly and a genuine huge heart! Thank you for providing us with an exceptional customer service experience! Love our bracelets!!!

After having a "cold shoulder" experience at another Rolex AD my fiancé and I were pleasantly…read moresurprised by our experience with Swiss Watch Gallery! Christie helped us and took great care of us! She was very welcoming and patient with us while we checked out a few watches and narrowed down exactly what I wanted to try and get for our wedding. We had such a good experience that after registering my interest for the watch I liked, we decided to check out some of their wedding bands. We ended up picking out 2 beautiful rings for our wedding! Overall my experience was amazing! I highly recommend checking them out and asking for Christie, she was terrific to work with! Hopefully I can get my dream wedding watch!

Went in and asked to try on a Rolex. They politely told me they did it have anything in stock,…read morewhich was expected. They also suggested that I might have a better chance of getting one if I bought a ladies watch and/or purchased some jewelry. The entire interaction was awkward and uncomfortable. They then sent several follow up texts about available ladies watches, but never about the watch I had inquired about. Fortunately I was able to find a store that had what I wanted without being asked to buy thousands of dollars worth of merchandise I did not want.

Joshua is really personable and very helpful. He is very knowledgeable and great with watches…read more Well, he was trained and got his degree in watch repair in France and worked in a lot of reputable high end watches entities. Very detailed oriented. He has great costumer service attitude, very funny but most importantly he knows his watches and he loves what he does. He takes his time and really value his costumers and from the short time we were there i can tell that his costumers love him. Joshua's watch repair is the place to go for all your watch needs, someone you can trust. Thank you Joshua

I dropped off my neovintage watch at Joshua and he was a delight to work with. Omega Boutique had…read moretold me that I needed a complete overhaul since the water resistance was non existent on my diver watch. Took it to Joshua and he was so nice and great with communication. Told me I just needed 4 new gaskets and he was so reasonable. I will start taking all of my watches to him. When I get my watch back from him, I'll show the world his handy work too.

My fiancé and I visited HJ a few years back and had a decent experience. It felt a bit rushed and…read morechaotic considering how crowded the establishment can get so we were unsure if we wanted to return and give it another go to search for our dream rings. We went back recently and Jacquelyn was such an amazing help! She's very knowledgeable and makes the appointment feel personal and comfortable. She allowed us to take our time going over different options and helped us through the whole process without any judgment. I also brought in my parents to look at upgrade rings and they had a very enjoyable time with Jacquelyn as well. She was able to introduce some new diamond shapes that she felt my mom would like and she was right on the money! My mom loved everything that presented to us. We can't recommend Jacquelyn enough! If you want a thorough, seamless, and personal experience at HJ, definitely book your consult with Jacquelyn. We'll forever be going to her for all of our jewelry needs.

It was such a pleasure working with Jacquelyn. She was responsive, patient, and very knowledgable…read more I could not be more happy with how my custom engagement ring turned out. I would highly recommend Jacquelyn to anyone shopping for custom jewelry!

Been coming here for years, both buying watches and replacing batteries for my watches. The prices…read morehave always been fair, along with what they charge for a battery change and watch repairs. From buying my 1st watch from them about 8 years ago (Citizen Eco Drive) to my latest G-Shock, really great place for all your watch needs. Highly recommend as I will continue to be a loyal customer for their 5-Star service. Hope to buy a GMT from them someday .

Had an amazing experience here! Joel was the representative assisting when I came and he was…read morehonest, transparent, thoughtful and just an overall pleasure to deal with. He offered very reasonable pricing to have my watch polished and did a fantastic job. Additionally, I was in the market for a new watch and he was very knowledgeable. Ended up walking away with a very sleek daily Nixon watch and a sparkling clean Burberry (the watch I brought in to be polished). My Burberry watch is around 3 years old and it looks almost just like the day I got it. Thank you so much Joel! You are amazing to work with.

We had a great experience at this shop. Anthony provided exceptional customer service and was…read morefriendly, knowledgeable, and genuinely helpful throughout the process. We brought in two watches for repair and resizing. One of the watches had an issue where a link kept coming loose. Instead of simply replacing parts, Anthony took the time to assess the problem and suggested an alternative solution that effectively fixed it. We really appreciated his willingness to find the best option for us. The repairs were completed efficiently, and we left feeling confident that our watches were in good hands. Thank you to Anthony for the excellent service!

Slow repair service. They have had my watch for 4 weeks to replace a movement and it still is not…read moreready. Far too long to wait. Was told it would take two weeks. Was told after 3 weeks that the movement has arrived but it hasn't been installed and to wait a week. Told the same thing after 4 weeks after going into the store because no one picked up the phone. Replaced batteries fine but most places can do that without tacking on a warranty charge.

came in last minute to resize my watch. 15$ to size the watch not bad. Gentleman was very nice and…read moresocial. I had the pleasure of doing business with him. Definitely come here for any watch needs. this neat little shop also sells watches and jewlery

Just had my watch serviced by Mike the owner. He's been in this same spot for 19 years and does a…read morephenomenal job!! In and out in no time at all, prices are much better than any big box or jewelry store, and he's super cool to chat with. Customer for life, won't go anywhere else now.

I brought in a women Baume & Mercier watch that stopped working. I found out it wasn't the battery…read morethat was the problem, it was the quartz movement. So they changes out the broken movement with a new Baume & Mercier quartz movement and works great now. They had to order it and took about 5-6 weeks. I wasn't in a rush. 5 stars for Worldtime Watch Service.

Had my Omega Seamasterrepaired and cleaned. Steven, the owner and watch repairer did a fantastic…read morejob. My watch is now working and looking like brand new. The price is reasonable and will recommend.