I own a town home. I've had numerous problems with my sewer and have had several plumbers look at…read moreit. Most recently about 25 feet of sewer line outside my garage crashed. The first plumber knew there was a problem because he put about 40 feet of rod through the clean out in the kitchen, which came with the house. He noted that it was only about 17 feet to the sewer main. He didn't have a camera and never came back. I called the plumber I normally use. I thought that if I was going to change a pipe, I might as well have a clean out installed. He located the problem and dug a hole about 5 feet down. There wasn't a pipe there. Before talking to me, he dug a hole a couple feet away and changed a pipe to install a clean out. He threw out the pipe before I could see it and tried to convince me that there was a second problem. He didn't come back to seal the hole until I called the Illinois Attorney General. I called a third plumber who located the problem in the common area. He dug a hole so deep they hand to dig a stairway so they could get in and out. I called a fourth plumber who located the break on a 45 degree angle in the common area. I contacted All Star Plumbing and Sewer. Michael found the problem right away. They dug a hole about 3 feet deep 6 inches from where the second plumber dug his first hole around 2 feet from the end of the clean out. The pipe actually went straight down. It kind of makes sense because some units had basements, but the issue is I had about 15 feet of unnecessary pipe and about 3 unnecessary turns. All Star fixed that design flaw by putting an elbow on the end of the pipe and turning it out. They verified that there were no tie ins after that point. I put gallons of water through that pipe to test it. It works great. The other thing is All Star is legit. As part of the due diligence, I checked his license with both Chicago and Illinois on their web site. He gave me a copy of his insurance certificate. I even checked his business with the State of Illinois and it's in good standing. He gave me the permit and dig numbers. I could see where the utility companies marked the lines. I was there with the building inspector when he examined the work. He wouldn't take Bill or my word for anything. He wanted to see it. The inspection passed with flying colors. He was listed as A+ on the Better Business Bureau's web site. His Yelp reviews were all 5 Star. I agree All Star Plumbing and Sewer deserves all the stars so I'm giving them another 5 start review. The icing on the cake is their price is reasonable.

Not good service. Mike charged me $725 to change stems and handles in my shower. Put them in wrong…read more. The shower continues to leak. Call the number on the website. The father said he went to Tennessee don't know when he's coming back. Told me he's got other customers to take of why am I letting a little drip bother me. I just have to wait. I told him I'm trying to rent out the apartment ASAP. Bill said , well they aren't moving in tonight are they? What a piece of work. They didn't have to wait to get paid Ripped me off and I'm a 70 year old woman.

I am THRILLED with this service. My previous toilet (it was actually the defective Flushmate…read morepressure assist tank) EXPLODED one night. Like war-zone, porcelain-shrapnel-spewing explosion. I wish I was kidding, but I'm not. So, needless to say, I needed a new toilet fast, as I only have one bathroom. I hopped on Yelp and searched for plumbers and saw that this one was open 24/7, so I called at 9pm. It's not that I was looking for 24/7 service, but I just wanted to get the ball rolling, so I could take care of this first thing the next morning. I was surprised someone answered that wasn't from an answering service, and like that, the ball was moving! I told him I needed a new 14-in rough-in toilet. That's a non-standard size, so I was worried about getting something in a timely manner and if I needed to special order a toilet. He said he would call around to some suppliers in the morning and try to find me a new toilet. The next morning, my plumber located a toilet (believe me, 14-in is rare, weird and annoying to find!), ordered it, picked it up and installed it by 4pm. My exploded toilet was replaced within 24 hours!!! Also, I felt the quote was very reasonable for locating, ordering, delivery and installing a new toilet. What they saved me in time and headaches made it worth every penny. I thoroughly recommend Your Helpful Plumber, because they lived up to their name 100%.

Used them in 2015 to fix something for our tub. Wrote a check for the service. A week later, our…read morechecking account info was stolen. How do I know it was them? We had written exactly one check from that account - to Your "Helpful" Plumber. For what it's worth, their work was shoddy as well. A few months later we had another plumber in to do another project. He ended up tearing out everything they had done and replaced it for us at cost because he felt bad that a fellow plumber had done such a shitty job.

We had a major plumbing issue and got a quote from another nationwide company. I was pretty out of…read moremy depth to know if this was an appropriate amount or if I was being fleeced. I reached out to my brother-in-law, who does plumbing, and he said it was a fair amount. Still, he lives in another state and wanted a second opinion here in Chicago. I found VanderBosch because they ranked high on Google when I asked about the job. Actually, they had a whole blog post about the service and I learned a lot. Jordan called me back and let me run down the whole project and told me what they would charge. I walked away from the conversation really wanting to give the job to VanderBosch, but Jordan is a straight-shooter and told me that they couldn't finish the job as fast as his competitor (for boring, but significant reasons). So, this competitor to the initial company took the time to call me back, listen to my issue, give me the straight facts, and all because he was so focused on the well-being of a potential customer that in the end, couldn't even book his company. Why can't everybody be like this? This is some real "city of big shoulder" stuff from a Chicago-based company. In the end, I wasn't able to hire VanDerBosch, but they have a down payment on a future customer.

Van Der Bosch Plumbing's Hugh, Jordan and crew did an excellent job…read morerunning the plumbing & exhaust lines for my new laundry room! Their professionalism and skilled staff is the main reason why these guys are my GO TO plumbers for every one of my projects.

Ahmad: Five stars Marcus: Four stars…read morePete: Only came for consultation, brief convo Paul: Zero stars Bill (owner): Five stars because he's friendly while being very busy but NOT a fan of him sending Paul Adam: 5 stars (more of an apprentice but particular about cleaning and restocking: LOVE THAT!) I've wiped my hands of 4S Plumbing when it comes to one particular plumber. Kaycee is cool and she tries to keep everything organized, but some of the team members leave much to be desired. I'm fed up with Paul's temper tantrums and outbursts every time he arrives. It is easier to not talk to him at all and quietly let him work than to converse with him for too long. His son is surprisingly even-tempered, and I wish Adam would've showed up without him. Paul has been to our condo a couple of times to fix various issues and he's usually very good at his job. The problem is you have to stomach the attitude with the work. It is a 99% chance that he's going to start snapping and yelling about something. He'd replaced a wax ring in another unit when I was the condo board president, so when a pool of water appeared around my own toilet, I assumed it was the same issue. Although it's way less drama when Marcus or Ahmad show up, minus one time when Marcus couldn't figure out which pipe connected to which bathroom in the basement (and Paul easily figured this out even with 21 units to narrow down), I knew Paul had done this job before. He seemed to have a really tough time unscrewing the bolts and scratched up one side of my toilet. I can get a pumice stone or Barkeepers to fix that later. As far as I'm aware, he did replace the wax ring. I have no reason to believe he didn't before he put the toilet back in place. But then he demanded payment after it. I've hired 4S Plumbing at least a handful of times (possibly up to 10) and always pay electronically through their online platform. No one informed me that they no longer used it due to fees. Paul kept demanding payment via his private Zelle account even though I have always paid the company. Even when Zelle was an option, I paid the owner's company Zelle account, not the plumber's private one. He was so furious that I wouldn't pay him that he told Adam to stop packing up supplies when the job was done and said he was not leaving until he got paid. We both had to call the owner, Bill, who confirmed on speakerphone that I could "pay however I want." I've ALWAYS paid. Not only have I always paid, I've had to nag them to send me an invoice so I could pay. The last thing I'm going to do is cheat a contractor out of payment. After Paul hung up the phone on Bill (yet another disrespectful moment) and complained about how he's worked for the company for 15 years and never heard about an online site, he apologized a bunch of times and left. A month later, I have water pooling around my toilet again. I'm not dealing with this guy anymore. I asked for a different plumber to check his work. If it turned out to be something else wrong, I'd deal with that. But water was dripping behind my toilet and alongside it all over again. I don't think the wax ring he used worked or possibly caulking needs to be done. But the plumber who was supposed to come Thursday was a no-call, no-show. I called 3x and only heard he was on another job. A full 24 hours passed, and no one bothered to tell me what happened. Not cool. After complaining to the office, a plumber I'd never met before did a video call (after telling me repeatedly how far him driving here would be) to check Paul's work. He had other suggestions, which are useful. Regardless, Paul is NEVER welcome in my home again. This is the third time he's had an outburst. I'm over it. I'll hire another plumbing company if he's the only option that day! Side note: Tim did an amazing job on bath and shower upgrades for a family member's bathroom. It looked like a magazine photo when he was done. All of Ahmad's plumbing work is strategic, careful, often quick and never heard a complaint.

Joseph the plumber took my money and ran. was scheduled for an inspection today and no one is…read morepicking up my calls or text. reached out to the city and the permits where never pulled.

Even though Terry was delayed getting to my resident, he was very professional and clearly knew…read morewhat he was doing. I had a couple of leaks from my pipes in the basement and everything was fixed. He took the time to explain the problem and the solution, which I really appreciated. I will definite use this service again in the future.

DO NOT HIRE, WE LITERALLY COULD'VE DIED! We hired people to remove and install a new water heater…read morein November 2023 and they scratched and dented up our floor very badly (see a few pics I attached which are worse in person than they look in the pics); which we only saw after the installer left. They are deep and very obvious/noticeable scratches that cannot be fixed without fixing the entire floor in the house, as it's all the same wood and style. I emailed them, called more than 3 times leaving a voicemail and messages with whomever answered the phone. I was told they would let the manager know, but I never received a response from anyone. At that point I figured it wasn't worth it. Then, fast forward to a few weeks, (now 2.5 years later), we find out we had a gas leak. The People's Gas repairmen came quickly and said they were shocked at how loosely the pipes for the water heater were put together! He showed me how he didn't even need a tool to take them apart! In two small twists the pipes were off! So apparently, for 2.5 years, we have had a gas leak and didn't know and are very lucky to be alive at this point. We have a child and have many family members and friends over! We are appalled! So, not only did this company permanently destroy our floor and act extremely unprofessional by totally ignoring us, but they almost killed us due to their negligence! Literally ANY company would be a better choice.

I've had multiple isolated plumbing issues at my home all within a 2-year period. I've always…read morecalled Big Wrench. They show up on the date and time frame given. They do quality work without the high costs. Give them a call, I think you'd be satisfied.

We've used this company for 9 years now. They did all the plumbing for our construction…read moreproject...full gut on a brownstone. They completed the work in a timely manner and also passed all inspections. Since then, we've had smaller projects completed and not only are they knowledgeable, they've completed the projects in a timely manner!

I called the number and left a voice message, in less than 30 mins they have responded and found…read moresomebody to fix the back flow in my basement. David was a savior! He was pleasant, and very professional. You can feel that he really wanted to make sure he leaves nothing unturned to fix my problem. He explained well what possibly happened and made me understood the process. He has lived up to their company name. Highly recommended!!

I have used Good Guys multiple times at my home in Oak Park. I constantly need plumbers due to my…read moreolder home and all the beautiful trees in my lot. I have used three different plumbers for work and hands down, Good Guys are always the best! They are responsive, friendly, courteous, flexible and have the best prices for service. They will work countless hours and not add extra costs (saving thousands) to their estimate. They are incredibly professional and are the best value by far. Skip the companies that charge surge rates and send auto texts or charge excessive hourly rates. I've learned my lesson and will only use Good Guys moving forward.

All I needed was a water heater replaced. As soon as that was put in my furnace stopped working…read more When I called & told Cliff what happened he wanted to refer me to a heating person that he knows. It was a simple fix had Cilff came back & took a look at the area. Which by the way his young sons installed the water heater. I should have been watching myself!!! So I had to pay $125.00 for a heating company to show me the cause. The door was pushed up, I believe by accident. This is my last call to Drain pros. I will use a different company. Not supporting Black Owed.

Very friendly, easy to get a hold of, and professional. Called them in for a bathtub leak, they…read morethoroughly inspected everything to make sure the problem was fully addressed, and worked neatly and efficiently. Would gladly recommend.