Fletcher's Towing is the only company you should be calling to tow your vehicle!…read more I was stranded on a Saturday night with mother's day being the next day. He dropped everything he was doing to come get my car where it needed to go! He is thoughtful and treats your car exactly how he would to his own. I always have peace of mind and trust for my Corvette to get handled perfectly. It is very inexpensive for the quality of work. Look no further and give them a call! John

Straight Quality communication. Honest and knowledgeable, these ppl actually care about you're car…read moreand the job being done right. big dick energy

We had a flat tire on last tuesday evening right at the Thornburg,Va exit. It was a miserable…read moreevening ...cold, rainy, sleeting etc. We called AAA and they sent out Anytime Towing. Johnny could not have been nicer, he was only able to fill the tire not patch it. He gave us some recommendations on where to get it fixed the next morning. We stayed over night, and had to have AAA send Anytime Towing out the next morning to fill the flat tire. This time Billi came out and we had prompt and professional service filling the tire. We could not wait for the tire to be patched at Xpress Tire ...several hours and we needed to get back to NC. We did get it patched at Clem's just down the street, and they were great also! Considering it was not the best situation for us ...everyone did their best to help our family during our travels. We just wanted to say thank you so very much! PS- Johnny and Billi deserve a little extra in their paycheck ...very nice and professional people to deal with!

Not a good business to work with!!! , this company towed my out of service vehicle in they area…read morecharge me $4,780.00 ,and ruin my rearend !! in the process and refuse to help me !!!!! , costing me not hundreds but thousands of dollars !!!!!!! , Im headed to smalls claim court for legal actions - Manager refuse to talk and Dispatcher Hung Up on me And they wouldnt provide me Owner Contact ! Very Unprofessional , and completeley Unethical PLEASE DON'T USE THIS COMPANY it MAY HAPPEN TO YOU !!!

Prompt, friendly, and professional service at a reasonable price. If I ever need another tow in…read moreRVA, I'm calling this place first

Good price good service !! Got my car where it needed to go fast and undamaged. Will recommendread more

I have no idea what kind of service this company provides, but I -- and many motorists on the Rt…read more 60 Tpke in Powhatan -- were just bullied by one of these trucks, barreling through, weaving in annd out, riding a$$ and trying to muscle his way in front of everyone. Then, ol' Grizzly Adams gets ticked off when we all banded together and didn't let him bully us anymore -- HE was butthurt because we didn't let him take advantage of us -- AND ENDANGER OUR LIVES. I don't care if Chapin's towed for free; I would NEVER use this company based on what I witnessed today!

Flawless tow, professional service and a friendly driver…read more I had to get my car towed at 6am on a Sunday morning and they were there in 30 minutes to save the day.

I was out of town and selling an automobile in Virginia. My daughter had all of the documents…read morenecessary for the sale. I called Snatched Towing & Recovery. I spoke to Ethan. I explained that I needed Ethan to tow my car to Carmax, in Midlothian. Ethan provided very customer centric service. He kept a dialog going and set-up the pickup with my daughter. She happened to be closing on a home that day. Ethan waited on her to complete signing her paperwork with the buyer and completed the job. Both my daughter and I were very pleased with Ethan and Snatched Towing & Recovery. I genuinely recommend their service (AND THEIR PRICING!!)

Quality towing at reasonable rates. Professional attention and care taken to insure the safety of…read moremy vehicle.

We called Ashland Towing to tow my disabled car. A El Patroncito responded. We had no explanation…read morethat a different tow service would respond. Tow was no more than 30 miles. I was charged &150.00. Their explanation to me was that it was 50 miles. My receipt does not show the mileage. I feel we should have been advised of the fee as well as a different tow company would be used. This is poor service.

These guys are absolutely horrible. My car was towed from a lot that wasn't even supposed to be…read moretowed from and then charged me an extra $80 because it was towed Saturday morning and they were closed until Monday morning.

Very professional and friendly. I liked it because they passed both my car inspections, lol…read more Seriously, it may look like and old Sunoco station but they are very up to date with technology and offer an updated video of findings while working on your car.

Wish i could give these a negative star. Dropped my car off there because they are a preferred AAA…read moreservice facility. They called and said the diagnostic fee was $239 to check the battery because the car wasn't starting. NTB diagnostic fee is $0. Would have taken it to NTB if i knew ahead of time the fee was so damn ridiculous. Now i have to get the car towed to NTB to get the battery changed because i refuse to give these crooks another dime. Then Mike lies and says he told me the fee before they looked at the car. He did not!

Had to quickly get a car from Henderson to Raleigh. Fred's was able to get it done quickly and…read moresafely at a fair price.

I would like to leave 0 if available , Fred's towing the worst ,un reliable they will not show up…read more, to many lies and excuses very rude with customers

I had a flat tire on I-295 and contacted Tesla Roadside Assistance. They connected me with Soot…read moreHappens Towing, but unfortunately the address they provided was incorrect. Jayla from Soot Happens Towing was absolutely amazing. She went above and beyond by contacting Tesla herself and changing the service from a tow to a loaner wheel, which allowed me to continue my trip instead of being stuck. The technician who came out was just as great--professional, kind, and efficient. He changed the tire quickly and even stayed to watch traffic behind me, making sure I merged safely back onto the highway before leaving. I'm truly grateful for their help during a stressful situation. Highly recommend Soot Happens Towing for their professionalism and genuine care for their customers.

This company has no respect for human life. My father, who has never received a single traffic…read moreticket in his life, was in severe pain from a tooth infection and had a swollen face. In distress and barely thinking clearly, he parked in a fire lane for just a few hours. We fully understand that it was against the law -- but his prescribed pain medication was inside the car when it was towed. I called and politely explained the situation, told them it was a medical emergency, and that he needed to take his medicine every 6 hours. Their response was cold and careless. After hours of pleading, I was told someone would get back to me -- but no one ever did. By 12:30 AM, there was still no call, no help, and my dad was left suffering all night. I even texted -- my message was read, but no one replied. By morning, after my dad had endured the entire night in pain and without sleep, I called again and was told we could retrieve the car. When my mom arrived, things got even worse. There wasn't even an office -- just a girl who came outside and asked for her ID. When my mom explained that her husband hadn't slept all night because his medication was locked in the car, the girl looked her straight in the face and said, "I don't care." That was her exact response -- no empathy, no professionalism, no basic human decency. To make matters worse, the car had scratch almond size that weren't there before, and they took no responsibility, even after my mom pointed it out right there. Just like they strictly enforce their towing policies and claim on their website to be open 24 hours, I wish they showed the same urgency when someone is in crisis. A car is like a person's home -- people often have essential items inside. What if someone died not having access to what they need? What if someone had to sleep outside because their house keys were inside? What if someone with a disability was left stranded without their medical device? This company is run by people with zero compassion, no professionalism, and no sense of decency. What we experienced wasn't just bad service -- it was cruel, cold, and heartless. If you care at all about being treated like a human being, stay far away from this place.

Last night the axle on my travel trailer broke on the interstate outside Richmond. We were stranded…read moreand not in a good place. Richard from Sweetie Boy came the rescue. He expertly loaded the trailer onto the back of their flatbed truck. It was not an easy feat considering half the trailer was almost on the ground and wouldn't roll. About half way through a car swerved onto the shoulder and came within literal inches of killing him and destroying my trailer and his truck. It was terrifying -Richard actually had to jump onto the flatbed to avoid being killed. Nevertheless, Richard loaded it like a total pro and most importantly - what I can't emphasize enough - he cared for my trailer like it was his own. When you call for a tow truck driver, you could only hope to get someone as proficient and caring as Richard. Thank you so much. 5 stars.

Prompt service by a professional, courteous and helpful technician, Richard. He was knowledgeable…read moreabout the area and the various auto shops throughout. And it's a small thing but both the tow truck and the technician were professional and sharp in appearance.