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    Mack Motors

    3.1 (9 reviews)
    Closed 9:00 am - 6:30 pm

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    Stouffair Motors

    Stouffair Motors

    3.5
    (28 reviews)

    Great experience stouffair motors helped me big time with my new car I am very happy this Tacoma is…read moreclean

    I purchased a 2020 Subaru Cross trek for my daughter on February 2, 2026 that took until April 9,…read more2026 to actually end up being drive-able. Please read the one star reviews here and save yourself a monumental waste of time and money. Other 4 and 5 star reviewers on here must have gotten really lucky, we unfortunately did not. This dealership is no better than the 20 other clunker places I drove by to get to it. Just because the dealership is INSIDE a building, doesn't make it a "Premium Dealership." The amount of money I ended up having to spend over the 2+ months I was waiting and paying for this car to be repaired and I could have bought a new 2026 from an actual Subaru Dealership. How bad was it? The cars engine over pressurized on the way home and destroyed everything in the engine bay. We ended up having to buy ANOTHER car while we waited. My daughter was starting a job with a commute as soon as she moved to Portland, so I couldn't wait for this dealership to spend over a month and a half, hashing back and forth with their shade tree mechanic about how he "didn't do the repairs right." After everything was said and done, I ended up spending about 23k on a car that SHOULD have gone to the parts/scrap yard. Not sitting for sale in a dealership. Top that off with having to buy another car at the tune of 10k, really stung. All that being said, the real Dealership that took this turd and actually made it NOT a massive pile was Accolade Autos in Hillsboro. If you need a GOOD used Subaru, with an actual HONEST mechanic. I highly recommend this shop. Jon is top notch and a third generation Subaru mechanic.

    Accolade Auto

    Accolade Auto

    4.5
    (14 reviews)

    Found Accolade after I was given a very steep estimate for repairs on my subi from a dealership…read more Jon was able to give me an accurate ball park estimate the day I called him based on the quote I had received and without looking at my car. I got my car in the next day and they worked on it for about a week and a half replacing the head gaskets, AC Compressor, and CVT pump reseal. They gave me a couple upgrades on the house that were very appreciated. Two weeks after my car's "open heart surgery" as Jon called it, we drove to Boise and back with no issues :) So grateful to have a knowledgeable Subaru shop nearby!

    After a bad experience with a dealership in Hillsboro, who shall not be named that took my money…read moreand didn't even do diddly to fix my car, I started looking for another car repair shop for my Subaru. I stumbled across Accolade. They did such an excellent job fixing up my car and didn't charge me an arm and leg. Over time I got to know the owner. I discovered that he has a real passion for Subarus. He helped a friend of mine get a used car and that really worked out well. After that I decided to let the owner know that I was in the market for a second used car. It took a while but we found one. He replaced the engine in that car and during the shakedown phase there were a few slight problems. The owner went over and above the call of duty and out of his way to fix every problem. It's like having a brand new car and he sold it to me at a very fair price. If you're looking for car repair I can recommend them. If you're looking to buy a refurbished car this is the place you want to go. Enough said!

    Oregon Automotive

    Oregon Automotive

    2.6
    (41 reviews)

    Do your due diligence. They seem to sell cars as-is. If they're buying from auction, they don't…read moreknow everything that's wrong with it. Their prices seem fair for what you're buying. I bought a high-mileage rig with a few issues here and there. I didn't expect the thing to be perfect, and it's not, but they didn't falsely advertise the rig either (that I know of... update if something crazy goes wrong). I had a service come out and take a look at it. I'm more miffed at the guy who did the PPI than the dealership. He overlooked a few key details that I think should have been mentioned in the PPI. Overall, I'm not disappointed, so I'm satisfied. I got exactly what I thought I was buying, and that's really all that matters to me.

    I purchased a vehicle from this dealership three weeks ago. On the exact day of purchase, I took…read morethe vehicle directly to a certified Dodge dealership for a comprehensive mechanical inspection on a hydraulic lift. The factory-certified brand technicians formally documented severe, pre-existing, and completely undisclosed structural frame and unibody failure that makes the vehicle entirely unroadworthy and an immediate road hazard.The certified brand dealer's inspection documented the following pre-existing damage:A fractured and actively splitting front engine subframe/cradle assembly (the main component securing the engine and steering).A buckled passenger compartment floor pan and collapsed unibody safety cage.A crushed forward frame rail core support bracket from a major past collision.A bent and bowed front radiator core support crossmember.A punctured and heavily gouged load-bearing underbody chassis crossmember (bearing structural tag P68162223AB).The front bumper was crudely zip-tied directly to the radiator assembly to superficially conceal the catastrophic front-end impact damage.Selling a vehicle with hidden, material structural frame failure without explicit written disclosure prior to sale is a direct violation of the Oregon Unlawful Trade Practices Act (UTPA) under ORS 646.608(1)(t).When I reached out to the dealership to address these severe safety violations, the owner attempted to offer me an insultingly low $800 cash payoff to waive my structural liability claims. When I called back to express my valid safety concerns regarding the cracked engine cradle and frame damage, the owner became extremely hostile and verbally abusive. He explicitly told me that I was "bitching," stated that I "sound stupid," claimed I should just be happy with the $800, and stated the conversation was over.Since that phone call, I have sent multiple formal emails and text messages presenting the certified brand dealer's diagnosis and demanding a lawful contract rescission. The dealership has completely ignored my communications and is actively refusing to respond.A formal auto fraud complaint has already been submitted to the Oregon Department of Justice (DOJ) Consumer Protection Division, and a dealer license violation report is being processed with the Oregon DMV Business Regulation section to investigate their dealer bond.Do not trust this lot. They are willing to sell severely compromised, structurally failed vehicles that put human lives at risk, and they will resort to verbal abuse and total avoidance when caught.

    Dick's Hillsboro Honda

    Dick's Hillsboro Honda

    2.5
    (181 reviews)

    My service advisor was Matias Bustos. WOW. Stellar service…read more I was experiencing a check engine light that had to do with the hybrid battery fan that cools the Integrated Motor Assist to the gas engine. My fan needed replacing. I called all around and the dealer actually had the lowest price for repair. Their part was a little more but I could get the part in a few days compared to online (it would have taken a week or more). I needed to not be driving it with that issue going on. Matias got me in more quickly than my scheduled appt. He fixed it a day sooner. He was professional, thorough, knowledgeable, and was very easy to work with. He gave me a diagnostic and agreed that if I was correct in my assessment of the problem, he wouldn't charge me the diagnostic fee. He was true to his word. They fixed the problem while I waited. Matias gave me options in the event that I needed to leave my car. He saved the loaner car for me just in case. The problem was fixed within 2 hours, including diagnostics. I was very impressed with his honesty and his willingness to bend and flex to help me in my bind. He was incredibly kind. I have never had such a pleasant experience with a service advisor before. I will definitely be looking for him the next time I need to take my vehicle in, and request him if I am able. Matias was so helpful. Also, the technician that had worked on my car was very helpful and knowledgeable about the repair and answered all my questions enthusiastically.

    0/5 Stars -- Dick's Hillsboro Honda Has Put Me Through Absolute Hell…read moreI bought my car from Dick's Hillsboro Honda on 5/30/26. My husband and I worked our asses off to finally afford something reliable, and I was proud of this purchase. That pride lasted one day. By the next morning, the car was shuddering so badly I had to bring it back. I turned it in to their service department on 6/2/26, and that's where this nightmare began. They told me the car needed a new transmission. Fine. Things happen. But what followed was the most exhausting, unprofessional, and infuriating experience I've ever had with a dealership. For over a month, the service contract company dragged their feet while Dick's Hillsboro Honda kept taking the transmission apart, putting it back together, sending pictures, sending oil samples -- just endless hoops to jump through. It felt like everyone involved was trying to avoid responsibility instead of fixing the car they sold me. After weeks of this, the transmission was finally approved. Then I was told the replacement they received was the wrong one. And the correct one? Back‑ordered for 4-6 weeks. So I waited. And waited. And waited. Communication from the dealership was almost nonexistent. I had to chase updates like it was my job. Eventually, on 7/28/26, they said they found a brand‑new transmission and got it approved. It arrived on 7/31/26. You'd think that would be the end of it -- but no. It is now 8/10/26, and every time I ask for an update, I get nothing. Not "we're working on it," not "almost done," not even "we haven't started." Just silence. And yes, I've had a loaner car this entire time -- but that doesn't excuse the complete lack of communication, the months‑long delay, or the fact that my "new‑to‑me" car has been sitting at their dealership longer than it was ever in my driveway. A loaner doesn't fix the stress, the uncertainty, or the feeling of being ignored by a dealership that clearly doesn't care once the sale is complete. Meanwhile, the online portal says "completed." Completed? Really? Because when I drive by the dealership, my car is sitting outside like it hasn't been touched. You can't move a car with no transmission installed -- so what exactly is "completed"? Since 8/7/26, I've sent nine messages asking for updates. Nine. And yes, I'm becoming a Karen -- because at this point, what other choice do I have? I've had my 2022 Hyundai Tucson for two days before the transmission failed. Two days. Something my husband and I worked so hard for, something we were proud of, something we thought would make life easier -- and instead, it's been nothing but stress, delays, and complete lack of communication. Dick's Hillsboro Honda sold me a car that died immediately, left me without my actual vehicle for months, and can't even be bothered to respond to messages or give basic updates. My one review may mean nothing to a multi‑million‑dollar dealership, but I'm leaving it anyway. No one deserves to go through this. 0 out of 5 stars. If I could give less, I would.

    Mack Motors - usedcardealers - Updated August 2026

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