After a full month of car shopping (I'm definitely the type who researches everything before making…read morea big purchase), I landed on the perfect vehicle--a Hyundai Tucson Limited--from Dick's Hillsboro Hyundai, and I couldn't be happier with the experience. My salesman, Evan Miller, was outstanding from start to finish. There was absolutely no pressure at any point. We stayed in touch over the entire month while I worked through my options, and he was patient, responsive, and incredibly accommodating--even when I know I wasn't the easiest customer. He stuck with it until we found exactly what I wanted. With the help of Sales Manager Jacob Inukai, they not only secured the specific vehicle I was after, but actually exceeded my expectations. On top of that, they worked with me to get the deal exactly where I needed it to be. (Side note: there are a couple of fellow Army grunts working there as well--if you know, you know.) I also want to give a shoutout to Dave in Finance--he made that part of the process genuinely enjoyable, which is not something you hear often. Let's be honest--car salespeople don't always have the best reputation, and sometimes that's earned. I'm also at the stage in life where I have zero patience for pushy, high-pressure tactics. That's exactly what I didn't experience here. The entire team was straightforward, easy to work with, and focused on making sure I left satisfied. I can't say enough good things about this group. If you're looking for a dealership that treats you right and works with you--not against you--this is it. Thanks again to everyone at Dick's Hillsboro Hyundai--I'll definitely be back. Jeff B

Beware the "Diamond Ceramic Appearance Protection", all the little lies, and the dropped balls…read moreregarding registration paperwork - especially if you're WA state. The key TL;DR is that "Diamond Ceramic Protection" is an extended warranty being presented as a physical, material coating on the car, which makes quite a difference in whether the customer understands that it's an optional upsell. There is a window decal that says "Protected by Ceramic Coating". This is a flat-out lie and I would hope illegal. Things I was told, in order of telling by sales rep Domingo Castro, manager Lyle Schirm, and finance guy Dillon Schmidt, that did not age well: "The internet price is already our best price, because if we didn't offer our best price there, no one would come buy cars." "I'm already losing ~$700 on this car." "I'm not the numbers guy, I don't know what we paid for it." "The diamond ceramic protection is sprayed on, it's like Scotch Guard." "We can replace the car, but we can't replace you, the customer, so I'm giving you this offer". "I know the contract in front of you says the Diamond Ceramic Appearance Protection warranty is optional and you previously told us to remove it from the quote, but you already signed the agreement to buy the car at this price... (dramatic pause)" "I can take off the extended warranty, but I'm going to have to take away $340 of your negotiated discount because you're cutting into my profit margin on this car." "Why would you want to use your own license plates? They only cost $10-$15 to replace. No, I don't know what the rules are in Washington." (In WA they'll charge you $100 for new plates when registering an out-of-state car.) For Washington buyers, Dick's Hyundai apparently sends all registration paperwork to a licensing office just across the border. But the reps don't know that WA handles this using private offices rather than a single state office, so to them your question of where they sent your paperwork doesn't even make sense. They'll just say they sent it to Washington, and you'll get to spend hours sorting it out if anything wasn't done correctly or if you want to use your own plates. A WA licensing office cannot deposit a check that's an over-payment, they need a new check in the exact amount. Dick's charges a $50 non-optional "electronic document processing fee", in addition to the state-standard $200 registration processing fee. My fellow humans, it doesn't have to be like this. If you're looking for a place to buy a car, keep looking.

The car buying experience can be a bit grueling, especially when you are doing so from an area far…read morefrom any auto dealer.  Camie and Ed at Royal Moore Subaru were super before we even arrived. They were knowledgable on the different models, spending the afternoon with us as we came to a decision. With temp 85+ degrees, they welcomed our dog who was with us. An upbeat, enjoyable experience. Worth the 2.5 hour trip for us, Everyone on staff we came met was helpful and friendly. No pressure, no mind games. Fair pricing, purchasing through the Costco Auto program. We are love the car, We are thankful for their time and attention to detail.

Chris Norman was great to work with as is everyone at Royal Moore Subaru. They make buying a car…read moreeasy and stress free as possible.

Caution regarding the 2008 NISSAN ALTIMA with VIN# 1N4AL21E78C217983…read more Update: This review has been edited in response to the dealership threatening legal action against me after my post. I feel that this dealership was repeatedly dishonest with me during and after the purchase of my vehicle. During the sale, the person handling the paperwork raised their voice at me several times while I was reviewing documents, which felt like an attempt to rush me into signing without a full review. Afterwards, he pressured me to write a review at the desk with him present. After the purchase, my mechanic found the car needed over $1,000 in repairs. In addition, several fluids were low, and both the engine and cabin air filters needed to be replaced. None of this was disclosed at the time of sale. Regarding the Nissan Altima mentioned above -- that was my former vehicle, which I traded in for a $200 discount. The dealership explicitly told me it was going to the junkyard. That was the only reason I agreed to part with it for so little. Based on a mechanic's inspection that can be seen on the vehicle's CARFAX, I believe the junkyard is the best place for this vehicle: it had a split CV axle and extensive power steering issues, with repairs estimated around $10,000.

I bought a car from Pacific Motors recently and found out a couple of weeks later that it was a…read morepile of junk. About a week after I had purchased this car the check engine light came on and I took it to a mechanic. The mechanic had a long list of things wrong with my car, he had said his reader pulled up 30 codes, something that had never happened before. The most concerning part of this for me is that the air bags had been tampered with, the mechanic said it was likely a salvaged title, and the car is unsafe to drive. I was not informed of any accidents. The car is still running but makes very strange sounds, and I do not drive it more than 15 miles at a time, and I feel very trapped by these circumstances. As a single mom I cannot afford to get another car loan. Although they claim to sell the vehicles as is and are unwilling to make returns, after many conversations and threats to pursue legal action, they were willing to take the car back, but asked me to pay DMV fees and mileage, to which I declined as I had already paid DMV fees and am unwilling to pay mileage. It is very concerning to me that so many people have come out with similar experiences to mine in such a small amount of time. I have spoken with a lawyer, filed a consumer complaint and I am prepared to proceed forward with legal action. If anyone that has fallen victim to this business would like to work together for justice, please reach out.

Found Accolade after I was given a very steep estimate for repairs on my subi from a dealership…read more Jon was able to give me an accurate ball park estimate the day I called him based on the quote I had received and without looking at my car. I got my car in the next day and they worked on it for about a week and a half replacing the head gaskets, AC Compressor, and CVT pump reseal. They gave me a couple upgrades on the house that were very appreciated. Two weeks after my car's "open heart surgery" as Jon called it, we drove to Boise and back with no issues :) So grateful to have a knowledgeable Subaru shop nearby!

After a bad experience with a dealership in Hillsboro, who shall not be named that took my money…read moreand didn't even do diddly to fix my car, I started looking for another car repair shop for my Subaru. I stumbled across Accolade. They did such an excellent job fixing up my car and didn't charge me an arm and leg. Over time I got to know the owner. I discovered that he has a real passion for Subarus. He helped a friend of mine get a used car and that really worked out well. After that I decided to let the owner know that I was in the market for a second used car. It took a while but we found one. He replaced the engine in that car and during the shakedown phase there were a few slight problems. The owner went over and above the call of duty and out of his way to fix every problem. It's like having a brand new car and he sold it to me at a very fair price. If you're looking for car repair I can recommend them. If you're looking to buy a refurbished car this is the place you want to go. Enough said!

I knew I needed a new vehicle, and I knew I wanted a Mazda CX-5 or CX-50. I spent a lot of time…read moreresearching dealerships in the area, and I'm so glad I chose Royal Moore Mazda in Hillsboro first. After my experience there, I knew I didn't need to visit any other dealership. I worked mostly with Sam, and he was absolutely the best! He was knowledgeable, patient, and as sweet as peach pie. This team made the entire car-buying process easy and enjoyable, and I never felt pressured. If you're looking for a new Mazda, I highly recommend Royal Moore Mazda--and be sure to ask for Sam. You won't be disappointed!

I came to Royal Moore to shop for a new vehicle after I had been deceived with fraud, lies and…read moremanipulation by a dealership I had previously purchased a vehicle from in December (Dealership located in Gladstone Oregon, NOT ROYAL MOORE) I was nervous but shortly after arriving to Royal Moore my worries quickly subsided by the absolutely amazing, kind, caring and honest employees that I had the pleasure of meeting and spending the day with. I truly felt like royalty, the treatment was so top-tier I don't think I will ever step inside of another companies dealerships again to purchase any vehicle. My salesmen, Christian (Royal Moore Mazda), was the kindest, goofiest and most enjoyable person I could ever have to help me with my journey of purchasing a car. He was so knowledgeable and created such a huge impact on me while creating a bond of friendship and trust as well. I could tell that he wanted what was best for ME whether that meant purchasing a car from him or anywhere else, the support he gave towards my decisions did not go unnoticed and I appreciate him wholeheartedly for that! If you want a caring and thoughtful car salesman who doesn't pressure you at all, then Christian is your guy! Like please please buy a car from Christian, you will not regret it! We laughed literally all day together and it was the most wholesome experience I've had at any dealership ever. Truly someone I am so excited to come back and visit at Royal Moore when I come in for future service needs on my vehicle... Or whenever I feel like wanting to brighten my day :) Omid, ohhhh Omid, what an amazing GSM (Royal Moore Mazda).. he truly helped me get the best deals available through the dealership on my new vehicle. He knew how absolutely in love I was with the 2026 Acadia and did everything in his power to make sure I left the dealership that same day in my new wheels. Also making sure I did not feel overwhelmed by my new monthly payments. I love that he could laugh at the absolute nonsense I spew out of my mouth sometimes. He was a true pleasure to work with and really does an amazing job with representing the company. Finance is such a scary part of purchasing a new car but Nathan (Royal Moore Mazda) really did a great job of rewiring how I feel about finance managers. After a terrifying previous encounter with another dealerships finance manager... Nathan, my mom and me had the literal BEST TIME cracking the absolute funniest jokes together.. I could not have asked for a better experience to replace the bad memories someone else created for me. Thank you so much Nathan, you truly made the day even more special. Also for the record, NATHAN SAID. Last but absolutely not least, if it wasn't for David, the general sales manager over at Royal Moore Toyota, I wouldn't have had this opportunity to purchase a brand new car at all. He truly went so far out of his way for me, to help me when I was being wronged by another company, to guide me on what to do and the steps to take to protect me as a consumer after being sold a vehicle with undisclosed major accident damage. With his help and a miracle I was able to climb my way out of a fraudulent bad deal with another dealership. He then referred me over to the awesome employees at Royal Moore Mazda where I purchased my beautiful brand new 2026 GMC Acadia Elevation Black Edition. THANK YOU to everyone who helped me along this journey. I am loyal to the Royal from here on out. The only Company I will give my business to from this point forward!

Despite all the possible good reviews that are here; these people only care about getting the money…read moreand not about customer service. They overprice cars, make it seem like the car is in "good condition" and then they break down. When you try to get a hold of them, no one responds! You pretty much have to hunt them down. They do not keep their word. They gave us a specific date to pick up our car because it broke down after a week of purchase and it's still not ready! If you want to buy a car from this dealer go ahead, but then you will pay the consequences of dealing with this people!

Do not go here! They are the stereotypical car sales men that will do or say anything to make a…read moresale. If you dont heed my warning, at the very least make the smart decision by getting your vehicle inspected by an independent party. We were looking at a green 2005 Dodge Caravan and the test drive seemed to have gone well and we were willing to buy pending an inspection. We booked an inspection with Midas, but these guys insisted we bring it to THEIR mechanic. Um...no thanks, this isnt my first rodeo. When we were gonna walk away from the deal, they finally caved and let us take it to Midas. Well...I am SO glad we did! Midas found a ton of things wrong with the vehicle that the dealers claimed was in perfect working order. Right off the bat, the battery needed to be replaced immediately. The breaks and rotors needed to be replaced. The computer codes were recently cleared and were not responding! We almost lost 4 grand on it. Never going there for a car, and am recommending to all family ans friends to avoid this place like the plague!

I recently had to replace both my headlights on my 2002 Ford Mustang…read more After I was done, I noticed that they weren't focused in the proper direction so one day at work I decided to take the car to Total upgrade (across the street from my place of employment, O'Reilly Auto Parts). Chris said he would do it for me and he would drop the car off in the O'Reilly parking lot after he was done (which is exactly what he did). I walked over to him and asked him how much I owed & he said nothing! NADA, Zilch! Wow, he did the work (headlight alignment) for free!

Worst experience I've had in my entire life. We found this mechanic, based off good reviews and one…read moreof the lower prices we were quoted we thought it was a slam dunk. Came in for a new transmission, broken AC and a leaking tire. Was told it would be a week, which sounds good as that was every time line we were told from other places we called. A week goes by and the parts still weren't in, again I mean that's just shipping and it happens, can't really blame the shop. After a week and a half they install the new transmission, but said there was something wrong so they kept working on it. Another week goes by and they say they need to order ANOTHER trans. At this point we are very frustrated as we needed this vehicle back 3 weeks ago. But I mean who knows what is really going on so we just hang tight. Finally, a MONTH later, we get a text that the trans was replaced and good to go but they didn't have time to fully fix the ac. Didn't have time? You had it for a month and decided until the last day to look at the AC. They replaced the blower motor but said they would have to take the whole thing out and didn't have time for it, so it was ultimately a temporary fix for a full charge. After asking for a price break down he gave us $150 off. Woopie after a $7,500 ordeal that didn't feel sufficient. They then charged our card for the second half of our bill after we explicitly said "we do not authorize this charge" and we also don't remember saying they could save the card on file..... if that wasn't all enough to make us never come back we then find out the tire was never fixed after it went flat on the road a few days later. To which the guy says "looks like I forgot" !!! Now the AC stopped working because again it was never actually fixed in the first place. Truly unacceptable from start to finish. They clearly do not care about doing a good job and just want your money. He asked us multiple times to pay the remaining balance before we even picked up the vehicle or had any work done. Avoid at all costs.

My experience with Beaverton Car Company was very positive and quick just the way I like it. Tyson…read moreVoll handled everything perfectly, I was in and out of there in know time. The quality of my used 2017 Dodge Ram has been very good ,I recommend this place from my recent experience with them, good luck on your used car adventure thanks Rick

Bought a Tesla Model 3 from Andy. Nice and respectful staff. Is it still a car dealership where you…read morehave to negotiate and get the best deal for yourself, yes. However, compared to my previous car buying experiences I would say these guys are no where near as slimy as others I've worked with. They even got me a better interest rate than my pre approval and worked hard to get the ownership of the tesla transferred to me in the tesla app. I would buy from Andy and Tyler (finance manager) again.