An update with surgery: We were hoping our little man wouldn't need surgery, but he ended up…read moreneeding it and we can't thank the entire Five Star Family for how they took care of him! He had a hip procedure and the doctors and surgeons took such good care of him. Surgery was in and out, gave us detailed care instructions for taking him home, and fixed up our boy. He went from unable to walk, walking on 3 legs with a broken hip...to running and playing with his sister again!!! Thank you once again to Five Star...you really live up to your name and deserve all the 5 star reviews!

My first time with my new doggy!…read more Tofu definitely was scared but the vets were so nice and caring that he was doing very well by the end of the appointment! We got the vaccines here and it was an easy system of just coming in and finishing within 5-10 mins. Great place for your best friend's checkups!

I can't say enough good things about this clinic. We've brought two of our dogs here for their full…read moresets of vaccinations (and it was easy to get copies of their vaccines ). We also recently used their cremation services for three of our beloved pups. Every single experience has been handled with such care, professionalism, and compassion. The staff are gentle, understanding, and genuinely love animals -- you can feel it from the moment you walk in. They made the hardest moments a little easier and the routine visits stress-free. I'm so grateful to have found a clinic I can fully trust with both the happy and the heartbreaking parts of pet care. Highly recommend them to anyone looking for a kind, reliable, and affordable veterinary team.

Foothill Vet Clinic has been serving the SFV area for quite some time now. It has expanded within…read morethe same location, making it spacious for us visitors. They are still next to the pet shop. There was a line today upon checking in, however, it sped along well. This review is once again, for their vaccine services. I have not encountered an issue for these services. Thankfully, I haven't had the need to utilize the medical services for my pets, so I can't comment on that part. With that being said, vaccine wait time is a breeze once you are in the system, the techs are very nice toward my pets and pretty quick at administering the vaccines. They give you your vaccine receipt after the shots are given with post care instructions printed out. Thank you!

I have been bringing my pets to San Fernando Pet Hospital for over 30 years, and I have always been…read moregrateful for the level of care that Dr. Makkar and his staff provide. Six years ago, my female cat needed emergency surgery, and they were able to save her life while keeping the cost far below what I was quoted elsewhere. More recently, I had to bring my male cat in for an urgent medical concern, and once again he received excellent care at a price that was significantly more reasonable than the emergency hospital. What sets this practice apart is that they understand that quality veterinary care should be accessible. It is not simply about saving money, t is about giving pet owners options so they can provide the best possible care for their animals without being forced into financial hardship. As a full-time nursing student caring for two senior cats, I truly appreciate having a veterinarian who works with pet owners while never compromising the quality of care. The staff is consistently kind and helpful. During my most recent visit, after being up all night in the ER with my cat, the receptionist even brought me a cup of coffee. It was a small gesture, but it speaks volumes about the compassion and dedication of everyone at this clinic. I highly recommend San Fernando Pet Hospital to anyone looking for knowledgeable, compassionate veterinary care at a fair and reasonable cost. They do not nickel and dime you, they do what is best for your pet, and they always try to work with walk-ins. There may be a wait, but that is not only to be expected anywhere, it also comes without the ER cost.

Great experience!! Dr.Leon and Vet Tech Juan are incredible!! My dog has been having issues with…read morehis back and the DR helped us out and was willing to answer any questions I had!! I will definitely be coming back here!

I was going to have my dog spayed here, but I had some extenuating circumstances come up and I…read morecontacted them the day before her appointment to postpone. I was told I would have to pay another $100 deposit to reschedule, and lose the $100 deposit I already paid to book her appointment. Their refund policy is 48 hour notice, but again I had extenuating circumstances come up, but they didn't seem to care about that. So...I will be getting my dog spayed elsewhere, and they have lost any future business with me because I don't think it's fair under the circumstances and because I only was postponing it, I wasn't canceling it altogether, not until they penalized me for $100. I'm giving them 3 stars because of past experiences with this clinic with other pets I've taken over there in the past, and the vet was nice and compassionate then, but to me this $100 penalty for just wanting to postpone to me is unreasonable (I was scheduled for a surgery that same week and wouldn't have been able to fully take care of my girl while we were both in recovery and I thought I could postpone my procedure at the time I made her appointment). I found out later that they didn't want me to postpone my procedure (heart related) and I was freaking out about how I was going to take care of her during her recovery. There was urgency to get her appointment at the time I made it because I was afraid she was pregnant and it wasn't good for at her age to be. I found out the day before her appt that she isn't pregnant, so I was relieved to be able to postpone her surgery until I am recovered from mine and can properly take care of her.

I am heartbroken to be writing this, but I feel a responsibility to share our experience…read more I had been coming to this clinic for years and trusted Dr. Long with my dog's care. Unfortunately, over time I noticed a decline in attentiveness, compassion, and attention to detail. That decline became painfully clear during my dog's final days. After my dog hit a pole and developed severe eye swelling, Dr. Long referred us to a specialist due to internal bleeding, which I understood. However, shortly after, I brought him back because I was deeply concerned about additional symptoms--labored breathing and abdominal swelling. I was told he was "fine." I pushed for further evaluation, at which point Dr. Long reluctantly said, "Fine, you want an X-ray?"--a response that made me feel like an inconvenience rather than a worried pet parent. The X-ray suggested possible cancer. I was shocked. No compassion, explanation, or guidance followed. There was no discussion of palliative care, comfort measures, additional testing, or what to watch for. Not even a follow up. Only after I begged was my dog sent home with carprofen. Trusting my instincts, I took him to another veterinarian. They performed abdominal X-rays and immediately told me he was in the final stages of cancer, internally bleeding, and in active distress. They were visibly upset that palliative care had not been discussed and that his comfort had not been prioritized. My dog crossed the rainbow bridge the following day. This experience left me devastated--not just by the diagnosis, but by the lack of urgency, empathy, and guidance when it mattered most. End-of-life care requires not only medical knowledge, but compassion and clear communication. Sadly, that was missing here. Dr. Long, if you read this, I genuinely urge you to reflect on whether it may be time to step back, retire, or bring in additional support. Burnout is real--but animals and their families deserve presence, care, and dignity, especially at the end.

Took my pup here to get neutered and everything went well. The process was seamless. Happy that I…read moretook my baby here. The staff was very helpful and caring. I definitely recommend this place to all fur parents.

Came here Saturday to bring my puppy for her first set of shots and had the best service here. They…read moreallow puppies as young as 6 weeks to get their first set of vaccines. I walked in, filled out the form, and waited for about 20 mins with no appt. The girls that helped me out were so sweet and helpful. They took Apple Pay as a form of payment which was super convenient. The waiting area itself is kind of small, but they having some seating outside as well. The parking here gets packed as well. I had to park on the street and walk about to 2 mins to get there, so it wasn't anything crazy. Overall, great experience! I've been recommending this place to everyone lately.

Brought my dog Wayne in for some eye problems this Fourth of July because our vet was closed and…read morethe staff was so helpful and kind from the beginning!!! Dr. Kim looked at my boy and was quick and reassuring! Nina S. was also an amazing help she explained everything to us thoroughly and made sure we left with no questions!! She definitely calmed us down with her friendliness and humor!! If we were to come back we'd love for Nina to attend us again!!

Brought in my dog Ace for emergency check up and was assisted by Naleah and can say she made this…read morevisit very easy on my dog and myself. She's very patient and made the process simple and straight forward. For any emergency's, will definitely recommend this and ask for her.

I've been bringing my dog, Luca, here for about a year now, and I truly can't say enough good…read morethings about Dr. Galdjian and her entire team. From day one, they've been incredibly kind, attentive, and knowledgeable. It's so clear that everyone here genuinely loves working with animals, and that level of care and compassion makes all the difference. Every visit feels thorough. They take the time to answer my questions, explain things clearly, and make sure both Luca and I feel comfortable and not rushed. One thing I especially appreciate is how fair they are with pricing. Dr. Galdjian is very direct and honest, and I trust her completely. She'll tell me when something isn't necessary so I don't spend money on tests or treatments that aren't needed, but she does it in a way that never feels dismissive. She really listens and takes my concerns seriously, which is so important. It's rare to find a vet I trust this much, and I honestly can't imagine going anywhere else. I'm so grateful I was referred here and would highly recommend this team to anyone looking for exceptional care for their pets.

Thank you very much to the excellent doctor and staff for the wonderful service. Coco is missed but…read morewill always be in our hearts.

Dr Cheema is always extremely helpful and kind! Wouldn't trust anyone else with my dogread more

I'm driving along the freeway, I called this Vet to be able to get an anti-nausea medication on my…read moredrive as my cat seems to be incredibly nauseous. I literally have my cat with me. If these people were actually concerned about pets, they would allow me to take my cat in and get an anti-nausea medication.. Do not go to this vet. They clearly do not care about animals and whatsoever.

Dr. Long has been our vet for many years taking care of our cats and our dog. We just love her. She…read moreis smart, caring and does not gouge your pocket.

Very great service. Friendly staff. I take my pets here no matter what. Best pet clinic…read moreeverrrrrrrr. :)

Dr. Linda Jackson went above and beyond to save my cat last week…read more I had brought Roo into the hospital on a Saturday night and my cat is semi feral, so although she's sweet and gentle with me, not so much with anyone else. Roo was extremely dehydrated from throwing up and diarrhea, which had gone on for a few days. She was so weak that it wasn't difficult to get her into the carrier, but I knew examining her, much less giving much needed fluids and an anti vomiting shot would be a challenge, to say the least. No disrespect to the crew on Saturday night, but the doctor on call was young and admitted he had not had experience handling a semi feral cat. We tried explaining the way we had seen her examined in the past (through the top of the carrier with a towel over her head), but he ended up having to anesthetize her because she tried to run away when they were examining her. They administered fluids, clipped her nails, and did bloodwork - which showed she most likely had Pancreatitis. We took her home and hoped for the best. She did not however, improve and it took her over 24 hours to come out of sedation. She was crawling around on her belly crying and I thought for sure she was dying, having not eaten in almost 4 days at that point. I rushed her back to the hospital and hit the jackpot - Dr. Jackson was there. She is the medical director of the hospital, and had been highly recommended to us in the waiting room the first time we were there by other patrons. I was so happy that she would be the doctor examining Roo. Dr. Jackson came into the room I had been waiting in, sat down next to me and her warmth and empathy were extremely appreciated - and needed at that point. She discussed a plan with me: to try and give more fluids and an anti nausea shot. She explained that the shot Roo had previously been given was an anti vomiting shot, but that an anti nausea shot would help Roo get her appetite back and get her on the path of recovery faster. Dr. J said she was going to attempt to get the fluids into Roo without sedation?! She said she thought we could do it with the help of a technician, and with me being in the room to stand in front of Roo, petting her and talking to her to reassure her. With the help of Isaiah, Dr. J got a shot in AND fluids under Roo's skin -- without sedation! It was incredible to witness and be a part of. I've never been allowed in the room with any of my rescues when they are receiving medical attention, this was a first - and it was incredibly moving. Dr. J was so gentle - and she insisted the fluids were warm before giving them - that was also something I had never seen. She explained that receiving cold fluids, especially to an animal already in pain/frightened was jarring, while warm fluids were soothing. Dr. Jackson was so kind and wise and gentle - this is/was the best experience I have ever had with a vet - and I have rescued many dogs and cats over the last 20 years. Dr. Jackson has made this crazy, and mostly cruel world a bit warmer, a bit softer and definitely brighter.

1-Star Review A few…read moredays ago was one of the hardest days our family has experienced. Earlier today, I received a phone call from the receptionist informing me that after speaking with the doctors--the ones who determine the pricing of medications and treatment--they could not refund medication we had literally just picked up. We finished our errands, came home, and discovered that our beloved dog had passed away. Everything changed in an instant. We immediately rushed him to be cremated. The staff who helped us through that process were compassionate, caring, and supportive, and I truly appreciate them for that. However, while we were there, I explained that the medication had never even been opened. The bag was still sealed because our priority became saying goodbye to our family member. I asked if there was any way to return it. The answer was no. What I struggle to understand is this: I was told the medication could not be refunded because of the law, yet the clinic was willing to accept the exact same unopened medication as a donation. Please help me understand the logic. If the medication is considered safe enough to be accepted back as a donation and potentially help another animal, why is there absolutely no flexibility to refund medication that was purchased only hours earlier and never opened? This isn't about trying to bend the rules. It's about compassion and common sense during one of the worst moments a pet owner can experience. My husband and I personally rescue animals. We pay for their food, medical care, medications, surgeries, and everything else out of our own pockets. This clinic has been our go-to because we believed they cared as much as we do. Today has made us question that relationship. Veterinary care is already incredibly expensive. Those of us who dedicate our lives to rescuing animals often make enormous financial sacrifices because we believe every life matters. A little grace in situations like this would go a long way. I sincerely hope the clinic reviews this policy. There has to be a better way to support grieving families while still complying with the law. Sadly, after today's experience, we're now looking for recommendations for a veterinary clinic that combines excellent medical care with policies that reflect the same compassion they show in the exam room. P.S. when I asked if his paw print and hair was ready for pick up. She put me on a brief hold to find out. She called me to tell me they couldn't refund my meds but had no idea I had a paw print and hair to pick up as well?