I was driving on NW Hwy and I saw Valvoline workers holding signs that said $19.99 for an oil…read morechange. It was their grand opening special. So I ended up taking 3 vehicles in for service. I was allowed 1 drawing from their fish bowl per vehicle and I won (buy one wiper get one free), (one free tire rotation) and the grand prize (4 free oil changes). They were the nicest people. It was the best day ever. I will be back for sure.

Quick service! Helped with everything from wipers to Oil change. Would recommend the Crystal lake…read moreshop!

I've been going to this Merlin's for some time now, wanting to find a consistent place to bring my…read morecar to get repaired without worrying about paying for service I don't need. I've found while they suggest things during an oil change, they don't pressure me into anything or make me feel like an idiot for not doing whatever it is at that time. They seem to have a clear understanding of my budget and respect my decisions. Unfortunately (for me), I've had several unanticipated repairs for both my cars this summer; but it wasn't until this last one where the Cary Merlin's proved their worth. I'll spare you all the details and make a long story short. My rebuilt transmission gave out just a few months outside the warrantee and at the owner's expense he made things right. There were extenuating circumstances from the original repair, so I'm not saying they will do this as a matter of practice, but the bottom line is Jeff worked with me because he wanted my business. I have found customer service is a lost art these days and pride in one's work is just as nonexistent. It may have taken more tries than I would have liked, but this shop did the right thing by me and they will get my return business every time. There surely are cheaper places out there, but in the end you always get what you pay for ... For me, the peace of mind that I have an owner willing to stand by his work is worth way more than the few bucks I could possibly save elsewhere.

had them replace 2 front tire rods. one completely separated after 4k miles. informed shop & they…read moresaid there was nothing they can do. the tire rod could've KILLED ME. Do not go to This shop; insane pricing for service that could've taken the life of a customer.

Highly recommend them for auto service. Super honest, knowledgeable and fair. They did some work…read morefor me, the part failed, and they took care of me under warranty. This is just how they operate. Can't say enough good things about Tommy and his team.

I had another car appointment today and I can't say enough about the service and the quality of…read morerepairs at Car - One. Tommy and his crew are nothing but professional, considerate, and polite. As a woman who doesn't know much about cars, Tommy or Jason always take the time to review the estimate and if it's a repair, I need to do right now or if I can wait. Their pricing is always fair and the work is excellent. The waiting area is immaculate and I never feel any of my questions are not taken seriously. Highly recommend for anyone looking for work on their car. If for some reason they cannot do the repair they always have someone that they can recommend. The personable and caring assistance you receive here makes Car - One a valuable business, providing excellent service to residents in Consultation Cary and neighboring suburbs. Highly recommend!

Manfreds did a PPI service for me on a Porsche Panamera that I was considering buying, they found a…read morelot of problems with the car and that helped me make a informed decision to not buy the car, I highly recommend them for PPIs. Great attention to detail and at a great price!

I had trans work done about 2 years ago. I supplied my own parts and oil including extra trans…read moregasget extra filter extra oil. I asked for an out of door price since i supplied all materials. They agreed. When i picked up my GLK350 he had an extra $50 on the bill i said whats this. Oh you supplied your own parts. Fed up I left. I got home and found the $120 of extra stuff that was in the trunk was gone. I was taken for a ride. Now trans started to act up. Took to a better repair shop in Mundelin. They fond that Manfreds did not bolt wired back in place post trans oil change. Burned wire harness on exhaust. . Cost $500 to fix. Be afraid very afraid of this shop.

Been going here for EVER. The last person needs her head examined. Bill is the most sincere,…read morehelpful mechanic I have ever come across. He has worked on my families fleet mechanical and body for as long as I can remember and you will never get a more caring manager and their prices are excellent. Give them a shot. I promise you will not be sorry :-)

I am so glad I found this repair shop!! I have an older vehicle that needed all brake lines…read morereplaced as it was rusting to the point where it finally broke. I was also looking at replacing my rocker panels since those were rusted out too. I called several different shops and got several different prices along with different opinions on how much work is involved. When I spoke to Bill he gave me a rough estimate over the phone but explained that I needed to bring it in so he could see the amount of rust and give me a written estimate. I didn't realize they do everything at this shop, not just body work which is great, I didn't have to take my vehicle to 2 different places. So I brought my truck on a weekend to get the estimate and he was honest about the amount of work I needed done and his price was fair. With all the work involved, he only had my truck for a week which I thought it was going to be longer. I couldn't get to the shop before they closed to pick it up but Bill accommodated me by staying late which was very nice. It was also great that he told me if I needed a car wash in the next 90 days to call him and they would hand wash it since the new paint can't have the wax from the car wash on it. What a nice perk!! He also explained why the underbody of my truck was rusting so bad and how to keep it cleaner so it doesn't get any worse. He also applied an underbody coating to protect what is left! I will eventually bring in our new vehicle to get the underbody coating applied so it doesn't rust like my truck did. Since then, I've brought my truck back for a water pump, an alternator and a new used hood since mine had a rust hole thru it. Again, Bill was great about explaining everything and how much time it would take along with giving me a really good price. He treats my vehicle likes it's his own and I appreciate that. I've brought my truck in a few other times for small issues like the blinker was going crazy and water came in my back door when I went thru the car wash dryers. Bill had his guys take a look and since it was a quick fix I was able to wait while it was being worked on. He also didn't charge me for these small issues, which I thought was very nice and unexpected. I highly recommend this shop for all your auto repair needs. Bill is an honest, down to earth guy that really takes care of your vehicle. When anyone asks if I know a good repair shop in our area, I always recommend Cary Auto Body.

I have been taking my cars to Red's pretty much since I moved to Barrington ~15 years ago. Never…read morehave regretted it once. Work is done quickly, correctly, and at a fair price. Joe is a great business owner, concerned about doing the job right and having happy customers. Having an auto mechanic/technician you know you can trust is priceless.

Full service oil change price is okay Did not repair tire as…read moresaid after a new place inspected my car - over the span of two full service appointments so I have been driving my car unsafe refilling my tires with air. New oil leak immediately after most recent service

I went in today for a full oil change. I left with a new…read morecabin filter and a coolant flush. I am a mechanically inclined person and with that I say this: Bob and Sergio are 100 percent trustworthy. They have combined experience that includes working for other shops. Take 5 makes it way easier than Jiffy Lube for fluid changes. You don't have to get out of your car! And I saved money today by going there! Kindness pays too. Thank you gentlemen.

Leo and Sergio were highly professional, answered all the questions I had regarding the service,…read moreand had a smile on the entire time I was there. While the service may be pricy. You can't beat a 10 minute oil change. I was extremely happy with the service and I will definitely be coming back for my next oil change.

They changed my rear brake pads, and suggested new wipers. All of which was much less than the…read moredealer quoted.

Excellent, friendly, and fast service at a reasonable price. Lance and JR fixed my tire and had me…read morein and out in a snap.